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Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. At Remote, we foster internal mobility as a key element of our culture of employee growth and development, supported by a compensation philosophy that guarantees pay equity and fairness.
HR Operations Specialist
Location
EMEA
Posted
14 days ago
Salary
0
Seniority
Mid Level
No structured requirement data.
Job Description
HR Operations Specialist
Referral Board
Role Description Reporting to the HR Operations Manager - EMEA, you will partner with our Global HR Operations team to drive all aspects of HR Operations in the EMEA region. This isn't just about maintaining systems; it’s about supporting and scaling our HR operations in EMEA countries and being responsible for the execution of your ideas from concept to completion. We are looking for a data-driven problem solver with solid attention to detail who thrives in ambiguity, adapts quickly to a changing environment, and knows that sometimes laughter is indeed the best solution. What You Will Be Doing - Impact & Ownership: You will be the operational backbone for our EMEA region, ensuring a seamless journey for every employee. - Lifecycle Excellence: Responsible for the excellent delivery of the operational HR life cycle within assigned countries, including joiners to leavers, parental leaves, transfers, benefits enrolments, and regional monthly payroll. - Operational Control: Run HR operational activities, including handling employee queries via our ServiceNow ticketing system. - Strategic Partnership: Work closely with our Recruitment Operations Team to guarantee a smooth transition from candidate to an Elastic employee. - Regional Connection: Build your presence and connections regionally to ensure the HR team remains aware of the most important people topics. - Process Improvement: Lead process improvement projects for the region, introducing standardisation and optimising existing SOPs and playbooks. - Data & Systems: Ensure that our HR systems are up to date and use feedback gathered to ensure our operations function is successful across the EMEA region. - Partner Management: Proactively handle relationships with key internal partners, ensuring alignment across regional and functional HR teams to deliver a unified employee experience. Qualifications - Minimum 3 years of hands-on experience in HR Operations or HR Shared Services with exposure to a full employee lifecycle supporting EMEA countries. - Candidate Focus: A strong focus on the employee experience and customer service. - Process Management: Demonstrated experience in leading process improvement and creating Standard Operating Procedures. - Technical Skills: Experience with ServiceNow and Workday essential. - Communication: Excellent written and verbal communication and presentation skills; a second language is helpful. - Soft Skills: A problem-solver who can work independently in a fast-paced environment with a low ego, high integrity, and the ability to exercise confidentiality. Benefits - Competitive pay based on the work you do here and not your previous salary. - Health coverage for you and your family in many locations. - Ability to craft your calendar with flexible locations and schedules for many roles. - Generous number of vacation days each year. - Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service. - Up to 40 hours each year to use toward volunteer projects you love. - Embracing parenthood with a minimum of 16 weeks of parental leave.
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Description of Duties and Tasks - Works with the Vice Chancellor, Human Resources and Associate Vice Chancellor, College Relations & Communications to develop and support broad-based communications strategies on internal communications related to people and employment. - Develops, plans, writes, manages, and distributes a range of employee communications to include the college's HR communications channels, People/HR webpage, electronic newsletter, video communications, and employee social media platforms, in order to drive awareness and promote enthusiastic adoption of HR strategy, initiatives, and positive people practices. - Serves as liaison and assists the Office of College Relations & Marketing (OCRM) with HR­ specific marketing and communications campaigns. - Serves as a communications partner and Human Resources subject matter expert by providing proactive, strategic communications to College employees and managers. - Ensures all employee messaging adheres to highest grammar and writing standards and reflects the College's culture, tone, and brand guidelines as provided in the college's writing style guide and communications practices. - Assists department with reporting, writing, editing, and distributing information on events, services, programs, initiatives, and procedures to internal and, occasionally, external audiences at the direction of the Vice Chancellor of Human Resources. - Develops and manages relationships with key internal stakeholders, executives, and department leaders to ensure effective and relevant employee communications. - Ensures the HR communications strategy solicits input through formal and Informal feedback channels and reports findings to management. - Serves as departmental copy editor/proofer for Human Resources-related communications. - Promotes the department's strategic plan goals and priorities as it relates to the College's Strategic Plan and Chancellor's Priorities. - Stays attuned to local, national, and internal employment climate and. alerts HR and communications team of opportunities and concerns. - Monitors key performance indicators established by HR and OCRM for engagement with employee communications content, and uses key measurement data to inform future decisions about employee communications work. - Stays current on emerging communications technologies, content management, and industry best practices. - Assists with the daily operation of the People & HR database and other digital or communications platforms. Knowledge - Knowledge of strategic written and visual communication principles and current best practices. - Demonstrated knowledge of corporate communication practice including planning and execution. - Thorough knowledge of technical writing and editing for print and web. - Knowledge of editorial style guides and plain language principles. - Planning and coordination with OCRM for regular communication through photography, video production, PR events, reports and informational publications, and public speaking engagements. - Familiarity with online communications and client tools including web content management systems, broadcast email marketing tools, and social networking. - Expertise In use of English grammar, punctuation, and syntax. - The ability to present the college's employer brand in a positive way to multicultural communities. - Knowledge of federal and state employment laws, regulations, best practices, and resources to stay abreast. - Working knowledge of HR metrics, analytics, and data interpretation and messaging. - Excellent communication, interpersonal, and leadership skills. - Use of professional discretion in dealing with sensitive employment or personal information. Skills - Entrepreneurial, self-directed, reporter mindset. - Exceptional writing and editing skills. - Demonstrated ability to Interpret complex information. - Ability to adapt broad employment trends and information to an organizational audience. - Ability to spot employment trends .and anticipate stakeholder needs from a communications perspective. - Exceptional organizational skills, Including consistent, exacting attention to detail and consistent follow-through. - Strong interpersonal and communications skills, including tact and diplomacy. - Works independently but seeks direction or clarification as needed. - Maintaining confidentiality of work-related Information and materials. - Ability to compile and create reports. Technology Skills - A variety of spreadsheet, word processing, database, and presentation software to include: Workday, MS Office Suite, and Google Office Suite. - Intermediate to advanced use of Wordpress or similar web content management systems. - Video production tools and technologies. Required Work Experience - Two or more years of related work experience. Preferred Work Experience - Experience working in Higher Education or HR experience. - Work experience in a fast-paced, mission-driven work environment. Required Education - Bachelor's degree. - For this position only, four years of directly related work experience may substitute for the required education. Preferred Education - Bachelor’s degree or higher in a related field. Special Requirements Licenses/Certifications; Other - Valid Texas Driver's License and reliable transportation for travel in the Austin area as Other Preferred Qualifications - Intermediate to advanced knowledge of HTML and experience with popular content management systems (Drupal, WordPress, etc.). - Bilingual Spanish. Physical Requirements - Ability to travel between campuses as needed. - Work is performed in a standard office or similar environment. - Subject to standing, walking, sitting, bending, reaching, pushing, and pulling. - Occasional lifting of objects up to 10 pounds. Safety - Work safely and follow safety rules. Report unsafe working conditions and behavior. Take reasonable and prudent actions to prevent others from engaging in unsafe practices. Salary Range (PG 122) $63,475 - $79,343 Number of Openings: 1

