• The program manager will be the primary point of contact for government Contracting Officers (KOs) and Contracting Officer Representatives (CORs) and will be responsible for ensuring customer satisfaction and growing the contract. • Oversee the management and execution of large federal projects • Communicate regularly with the KO and COR • Ensure customer satisfaction, demonstrated via CPARS • Ensure 100% compliance with contract deliverables • Coordinate the operational execution of the contract work • Serve as the singular customer POC for all project issues • Ensure project schedules and execution meet customer expectations • Work with internal support teams to manage invoices, accounts receivable, and payments • Work with the quality and compliance teams to ensure project exceeds customer and Agiliti standards • Ensure compliance with the Quality Assurance Surveillance Plan (QASP) and perform internal audits to validate compliance

• Provide oversight and leadership for administrative and technical management of construction projects delivering energy savings for government customers. • Partner with Engineering and Construction Team in project design and development. • Assure engineering, pre-construction and construction teams coordinate with vendors and subcontractors. • Provide ongoing project status updates to senior management throughout development and construction. • Evaluate technologies and equipment; recommend most suitable for each application. • Lead project implementation of site safety and health program, quality control program, operations and maintenance manuals, and training activities. • Manage project teams and resources, including expenditures and job cost accounting processes.

• Design and run AI adoption programs that enable the TA team to effectively use AI in their workflows • Build and manage TA enablement programs: Recruiter skill development, tooling onboarding, and process documentation that scales with a high-volume, fast-paced hiring environment • Own hiring manager and interviewer enablement end-to-end • Define success metrics for every program you own; building dashboards that make enablement ROI visible • Partner cross-functionally to connect TA programs to the broader company strategy

Role Description This role is contingent upon a contract award. ICF is seeking an experienced Program Manager / Task Order Lead to lead delivery of a complex federal technology and data services program. This role will be responsible for integrated execution across ICF, subcontractors, and delivery partners, with accountability for cost, schedule, staffing, risk, governance, deliverables, client engagement, and overall task order performance. The ideal candidate has demonstrated experience managing complex federal IT programs that include: - Cloud platforms - SaaS environments - Cybersecurity - Data services - Product delivery - Service operations - Executive-level reporting This role requires disciplined program management, strong stakeholder management, clear communication, and the ability to operate in a fast-paced environment with evolving priorities and multiple technical workstreams. Job Location: This position is remote within the United States. Please note that ICF monitors employee work locations, restricts access from foreign locations and IP addresses, and prohibits the use of personal VPN connections. Qualifications - Bachelor’s degree - Active Project Management Professional (PMP) certification - 10+ years of experience managing federal technology, digital services, data, cybersecurity, or enterprise IT programs - 8+ years of experience serving as a Program Manager, Task Order Lead, Delivery Executive, or equivalent lead role on federal contracts or task orders - 5+ years of experience managing programs with multiple technical workstreams, including cloud, SaaS platforms, application delivery, cybersecurity, data, service desk, or infrastructure operations - 5+ years of experience managing subcontractors, vendors, or partner delivery teams in a federal contracting environment - 5+ years of experience managing cost, schedule, staffing, risk, issue, action item, deliverable, and performance reporting for federal programs - 3+ years of experience leading executive-level client governance forums, status reviews, program management reviews, or portfolio reviews - U.S. Citizenship required due to federal contract requirements - Ability to obtain and maintain a federal public trust clearance or equivalent client-required background investigation - Candidate must reside in the US, be authorized to work in the US, and work must be performed in the US Requirements - Experience managing federal IT programs in HHS, NIH, FDA, CMS, CDC, or other health-focused federal environments - Experience managing programs involving cloud modernization, SaaS adoption, Zero Trust, DevSecOps, cybersecurity governance, data analytics, or AI-enabled capabilities - Experience supporting programs with formal RMF, ATO, POA&M, FISMA, NIST 800-53, or continuous monitoring requirements - Experience using real-time dashboards and data-driven program management approaches to manage performance, risk, financials, staffing, and delivery outcomes - Experience coordinating with independent verification and validation teams, security assessors, or external oversight stakeholders - Experience leading transition-in activities from incumbent contractors, including staffing, knowledge transfer, documentation review, access provisioning, and operational stabilization - ITIL Foundation, FAC-P/PM, Agile, SAFe, Scrum Master, cloud, security, or data certification Benefits - ICF is a global advisory and technology services provider - We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges - We are an equal opportunity employer - Reasonable Accommodations are available for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs - Pay Range: $131,256.00 - $223,134.00 based on full-time employment