• Understand and interpret business objectives, operational challenges, and strategic goals to define system needs. • Identify, evaluate, and recommend alternative technical and process solutions to meet business requirements. • Perform feasibility, impact, and cost/benefit analyses of proposed changes and new solutions. • Analyze user requirements, procedures, and problems to determine how to automate processes or improve existing computer systems. • Confer with personnel across relevant organizational units to: Review and analyze current operational procedures and workflows. • Identify issues, bottlenecks, and improvement opportunities. • Determine specific input and output requirements, including data entry formats, data summarization, and report layouts. • Develop detailed documentation of user needs, system and program functions, and the steps required to develop, configure, or modify applications. • Review system capabilities, technical specifications, integration points, and scheduling limitations to determine whether requested programs or changes can be supported within the existing environment. • Collaborate with developers, architects, and other IT staff to translate functional requirements into technical specifications and design artifacts. • Provide guidance on system configuration, data structures, interfaces, and workflows to ensure alignment with business requirements. • Assess the impact of new requirements or changes on existing systems, processes, and data. • Recommend sequencing, phasing, and prioritization of system changes to minimize disruption and optimize value. • Support planning and coordination of system implementations, upgrades, and enhancements. • Assist in developing test plans, scenarios, and scripts based on requirements and system design. • Support system testing and user acceptance testing (UAT), ensuring that implemented solutions meet documented requirements and business expectations. • Provide post-implementation analysis and support to verify solution effectiveness and identify opportunities for further optimization. • Other duties as assigned .

Role Description We’re looking for an OutSystems Architect and Delivery Lead to play a critical role in driving enterprise-level application initiatives. This is a hands-on leadership position where you’ll own solution architecture, lead delivery, and mentor a team of developers while partnering closely with business stakeholders. This role is ideal for someone who: - Thrives in end-to-end ownership - Brings a strong architectural point of view - Can challenge the status quo and elevate delivery practices - Enjoys working at the intersection of technology, leadership, and execution What You’ll Do: - Design, build, and deploy enterprise-grade applications using OutSystems 11 (OS11) with a focus on scalability, reliability, and security - Lead end-to-end delivery of large-scale initiatives: - Drive timelines, milestones, and accountability - Remove blockers and manage dependencies across teams - Ensure alignment and follow-through on key actions and decisions - Act as a customer-facing technical leader: - Translate complex concepts for both technical and non-technical audiences - Lead architecture and design discussions - Facilitate working sessions and keep teams moving forward - Mentor and guide a team of developers (8), providing: - Task planning and prioritization - Coaching and technical direction - Quality oversight and code standards enforcement - Apply OutSystems architecture best practices: - Multi-layered architecture (Core, Foundation, End-User) - Modular design and reusable components - Dependency management and governance - ALM, environment strategy, and release processes - Performance and scalability optimization - Identify and address technical debt, driving remediation strategies - Conduct code reviews to ensure maintainability and quality - Troubleshoot and optimize applications for performance and reliability - Stay current on OutSystems platform updates and industry trends - Lead a major platform upgrade initiative, including planning, coordination, and execution across multiple teams Qualifications - 5+ years of OutSystems experience, including 2+ years with OutSystems 11 (OS11) - Proven success designing and delivering enterprise-scale applications - Experience leading complex technical initiatives (platform upgrades, modernization efforts, major releases) - Strong leadership skills with experience mentoring developers and driving team execution - Deep understanding of OutSystems architecture and modular design - Ability to identify and resolve technical debt - Experience conducting code reviews and enforcing best practices - Proficiency with SQL and data modeling - REST/SOAP APIs and integrations - Strong Agile/Scrum experience - Excellent communication skills and ability to: - Lead meetings and drive decisions - Align stakeholders and ensure accountability - Maintain momentum across cross-functional teams Requirements - OutSystems certifications (Associate, Professional, Architecture Specialist, etc.) - Experience integrating with enterprise platforms (ERP, CRM, APIs, identity systems) - Cloud experience (AWS preferred) - Familiarity with CI/CD pipelines and DevOps practices Benefits - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Company Description This is a Contract to Hire position based out of San Diego, CA. The pay range for this position is $75.00 - $85.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

Role Description The Sr. System Engineer (HPE Enterprise/Pre-Sales) for our CCA (Caribbean Central America) Organization will play a key part in designing high-impact infrastructure solutions across compute, storage, and hybrid environments, supporting regional growth and customer success. Ensures builds are consistent with architectural standards and will meet specified needs. Independently makes important decisions regarding engineering, configuration, monitoring, capacity planning and problem resolution that could affect million dollar project delivery or the successful execution of business transactions for several hours. Ensures backout plans are created and executable in the event of an implementation problem. Directs and trains System Engineers and Associate Engineers to meet workload demands. Continually updates skillset and stays abreast of technologies, trends and developments. What You’ll Do - Designs, configures, and implements complex regional compute and storage solutions to enable new business opportunities, support organic growth and small to moderate M&A, and to implement and improve new application services (40%) - Provides full operational support for global and regional infrastructure services that execute revenue-generating applications, colleague productivity tools, back office systems, and customer support, with rare assistance from more senior engineers in mission critical and/or extremely complex situations (20%) - Works with project managers to prioritize work, and provides structure and direction to Engineers and Associate Engineers as necessary to meet team commitments (15%) - Builds and updates systems automation and monitoring tools (15%) - Performs other additional duties as assigned (10%) Qualifications - Associate Degree with Systems Engineering or Related field of study required. - 3+ years of relevant work experience. - 3+ years’ experience in HPE enterprise solutions. - Proven presales and customer-facing skills. - Proficient in English (level B2 or higher) required. - Ability to lead design conversations and drive execution. - Able to execute instructions and to request clarification when needed. - Able to perform basic mathematical calculations. - Able to recognize and attend important details with accuracy and efficiency. - Able to communicate clearly and convey necessary information. - Able to create and conduct formal presentations. - Able to negotiate skillfully, promote/sell ideas persuasively, and close transactions with mutually beneficial results. - Possesses strong multi-cultural interpersonal skills. - Possesses strong leadership skills with a willingness to lead, create new ideas, and be assertive. - Possesses strong organizational and time management skills, driving tasks to completion. - Able to constructively work under stress and pressure when faced with high workloads and deadlines. - Able to maintain and promote social, ethical, and organizational standards in conducting internal and external business activities. - Able to work independently with minimum supervision. - Able to maintain confidentiality of sensitive information. - Able to build solid, effective working relationships with others. - Able to exhibit ability to be sensitive to the needs, concerns, and feelings of others. - Able to quickly learn new systems and technology. - Able to use relevant computer system applications at an advanced level. Working Conditions - Professional Office environment (Remote). - On-call availability required as necessary. - Consistent non-standard work hours or overtime as business requires. - Some travel is required. - Represents the company to the customer and the customer to the company in all sales-oriented activities. Benefits - Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle. - Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses. - Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program. - Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities. - Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program. - Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

• Serve as a member of the technical support team supporting Oracle and ancillary systems • Identify and resolve technical problems related to integrations between Oracle and other systems • Respond to inquiries, provide guidance, and assist users in resolving their issues • Document issues, track progress, and escalate complex problems to higher levels of support • Contribute to and maintain a knowledge base of troubleshooting steps • Perform technical testing and coordinate with BAs and Workstream SMEs on functional testing • Manage conflicting priorities, including post-production support