Hain Celestial Group

Role Description The Manager, Canada Sales & Commercial Strategy is responsible for delivering profitable growth across all Canadian retail channels by leading strategic customer relationships, managing third-party broker partners, and executing commercial initiatives that drive revenue, distribution, and market share. This role serves as the primary commercial lead for Canada, partnering closely with Brokers, Marketing, Supply Chain, Finance, Category Management, and Demand Planning to ensure flawless execution of business plans and achievement of annual sales objectives. They will develop joint business plans, lead go-to-market strategies, optimize trade investments, and drive growth with all retailers. They are skilled at leveraging syndicated data and cross-functional collaboration to deliver growth and consistent executional excellence. Essential Duties and Responsibilities - Broker Management & Commercial Execution - Lead and manage third-party broker partners across Canada to ensure execution excellence. - Establish performance objectives, KPIs, and accountability measures for broker teams. - Conduct Quarterly Business Reviews (QBRs) with broker leadership. - Ensure field teams execute merchandising standards, promotional displays, shelf placement, and distribution objectives. - Partner with brokers to support new product launches and seasonal selling initiatives. - Customer Strategy & Joint Business Planning - Develop and execute annual Joint Business Plans (JBPs) aligned with customer objectives and Hain Celestial growth strategies. - Identify opportunities to increase sales, distribution, merchandising, and category share. - Lead annual line reviews and customer business planning meetings. - Build customer-specific growth strategies utilizing category and shopper insights. - Sales & Business Analytics - Monitor sales performance using syndicated data, retailer POS, and internal reporting. - Analyze market trends, competitive activity, and category performance to identify growth opportunities. - Develop insight-driven customer presentations utilizing NielsenIQ, Numerator, retailer portals, and category data. - Provide accurate forecasting and sales projections. - Trade Investment & Financial Management - Manage customer P&Ls while delivering annual revenue, margin, and profitability targets. - Develop customer promotional plans that maximize return on trade investment (ROI). - Monitor trade spending, promotional effectiveness, deductions, and accruals. - Partner with Finance and RGM to optimize pricing and promotional investments. - Go-to-Market Execution - Lead commercialization of new product launches within the Canadian market. - Coordinate customer sell-in strategies, distribution targets, and merchandising execution. - Collaborate with Marketing to execute customer-specific activation programs. - Ensure timely implementation of pricing, assortment changes, and promotional calendars. - Cross-Functional Leadership - Partner closely with Marketing, Category Management, Supply Chain, Demand Planning, Customer Service, Finance, and Revenue Growth Management. - Support Integrated Business Planning and forecasting processes to improve customer service levels and inventory management. - Resolve customer issues related to supply, pricing, deductions, and order fulfillment. - Drive continuous improvement across commercial processes. Qualifications - Required: - Bachelor’s degree in Business, Commerce, Marketing, or related field. - 10+ years of progressive CPG sales experience. - Experience leading and managing third-party broker organizations. - Strong understanding of Canadian grocery, mass, and club retail channels. - Proven experience negotiating Joint Business Plans and annual customer agreements. - Experience launching new products and developing innovation plans tailored for the Canadian market. - Strong financial acumen including P&L management and trade investment optimization. - Excellent presentation, communication, and negotiation skills. - Preferred: - Experience with natural and organic food brands. - Experience with retailer or customer systems and syndicated data tools (e.g., POS reporting portals, NielsenIQ/IRI, loyalty or panel data, eCommerce analytics). - Bilingual in English & French considered an asset. Competencies and Proficiency Requirements - Strategic & Commercial Acumen: - Customer Business Planning – Expert - P&L and Trade Spend Management – Advanced - Selling & Negotiation Skills: - Strategic Selling & Influence – Expert - Negotiation – Advanced - Data & Analytical Fluency: - Forecasting – Advanced - Syndicated & Retail Data Analysis – Advanced Compensation and Benefits - $88,000-$117,000 / year CAD (commensurate with experience and location) - Medical, Vision and Dental Coverage - Health Spending Account - Life and Dependent Insurance - Accidental death and Dismemberment - Short Term Disability (not available for Union employees) - Long Term Disability - Travel Assistance - Voluntary Registered Retirement Savings Plan (RRSP) - Employee and Family Assistance Program (EFAP)

Role Description The Financial Analyst- Brand Finance performs moderately complex analysis and research for all financial aspects related to assigned brands. Presents actionable business analysis and fact-based recommendations to the Brand Marketing team with oversight from the Brand Finance Leader. Identifies and investigates issues and variances, and performs monthly analysis of operations expenses, builds financial models, and assists with the development of the Annual Operating Plan (AOP), quarterly P&L forecasting, month-end close, reporting and presentations. Multi-tasking and the ability to work with all levels of cross-functional business team members in a high-speed environment are essential. Position reports directly to the Sr. Manager, Brand Finance. - Serve as a business partner for assigned brands on accounting and finance related questions. - Participate in the preparation and compilation of the AOP and 3-year strategic plan for assigned brands for the P&L and related balance sheet accounts. - Update the quarterly forecast for assigned brands based on business changes. - Actively communicate changes to business partners by providing specific, actionable and forward-looking commentary on the various changes as well as guidance on potential risk. - Assist the business team in identifying solves for business challenges or risks. - Participate in monthly S&OP volume forecasting process with cross-functional business team and monitor and evaluate topline sales performance regularly throughout the month. - Participate in month-end/quarter-end close activities to ensure completion of assigned tasks. - Provide comprehensive financial analysis and models for various requests for assigned brand (innovation, customer analysis, pricing, etc.). - Responsible for project work that will rotate and cut across several different financial disciplines including FP&A, innovation, trade spend and marketing investments. - Lead the development of standardized reporting and KPIs for assigned brands. - Evaluate and deliver periodic metrics, scorecards and reports. Qualifications - Required: Bachelor’s degree in Accounting or Finance. - Background and experience in P&L management, along with knowledge of financial systems and general accounting concepts. - Preferred: MBA or CPA certification a plus. - 2+ years of professional general business and financial experience – CPG industry preferred. - RI, Nielsen and/or SPINS experience preferred. - Working knowledge of JD Edwards, Hyperion Essbase, Business Objects, and Prism preferred. Requirements - Demonstrated critical thinking skills, including modeling, leveraging analytics, benchmarking, and insights to generate meaningful strategies and solutions. - Ability to develop strong relationships and partnerships with cross-functional partners and peers. - Experience effectively working across multiple departments to complete a project or resolve an organizational challenge. - History of a positive attitude; proactive and driven with intellectual curiosity and a desire to learn. - Strength of character; must be tough-minded and able to deal with change and have the courage to positively challenge the status quo. - Ability to deal with ambiguity, change and a dynamic business environment. - Exceptional PC skills required with proficiency in MS Office (Word, Excel, PowerPoint). Benefits - $64,000 - $82,000 / year USD (commensurate with experience and location). - Medical, Prescription, Dental, Vision Coverage. - Flexible spending accounts. - Disability coverage. - Life insurance. - Critical illness and accident insurance. - Legal and identity protection insurance. - Pet insurance. - Employee assistance program. - Commuter benefits. - Tuition assistance. - Adoption assistance. - 401(k). - PTO. - Parental Leave.

Role Description The Senior Manager, Customer Insights and Category Management serves as a strategic partner to the Customer account teams in development of data-driven insights and category strategies that deliver joint growth and drive market share. This role is responsible for synthesizing shopper, consumer, and category insights into compelling stories that support key customers for multiple Food & Beverage categories. Acting as an insights leader, the Senior Manager collaborates with Sales, Trade Marketing, Brand, and other cross-functional partners to uncover growth opportunities by analyzing sales trends, consumer & shopper insights, market share data, and competitive activity. This role requires a strong command of syndicated and panel data sources, a strategic mindset, and the ability to translate analytics into clear business recommendations across product assortment, shelf/planogram design & other omni merchandising levers to deliver mutual growth for Hain and our retailer partners. - Lead insights & analytics efforts for assigned key customers, monitoring trends across industry and channel dynamics, retailer strategies, category performance, and shopper behavior. - Partner with Sales and cross-functional teams to develop & deliver compelling insights presentations, business reviews, and growth strategies that advance business outcomes for Hain and Retailers alike. - Build strong retailer relationships and act as a trusted category advisor, with data-driven recommendations across product assortment, shelf & aisle design and other omni-merchandising strategies, proactively identifying growth opportunities and addressing areas of risk. - Leverage multiple data sources (syndicated, panel, shopper card, loyalty, etc.) to identify trends, quantify opportunities, and assess business performance. - Distill complex data into clear, actionable insights that influence both internal stakeholders and external customers. - Align insights with broader company and customer objectives to support joint business planning and go-to-market strategies. - Act as a thought leader and subject matter expert in insights, elevating the function’s impact across the organization. - Support the development of channel strategies and product portfolio & innovation planning by providing insight into shopper behaviors, unmet needs, and white space opportunities. - Contribute to best practice sharing, process improvement, and insight capability building across the Category Management & Customer Insights Team. Qualifications - Bachelor’s degree in Business, Marketing, Economics, Psychology, or a related field - 7+ years of experience in Category Management, Insights, or Trade Marketing within the CPG or retail industries - specifically supporting Walmart. - MBA preferred. - Data Analytics and/or Customer Account Management experience an asset. Requirements - Deep experience with syndicated data tools (e.g., IRI, Nielsen, SPINS) and shopper/loyalty platforms (e.g., 84.51°, Numerator, Luminate). - Proven ability to extract meaningful insights and translate them into strategies that drive sales and customer engagement. - Strong storytelling and presentation skills with the ability to influence internal and external audiences. - Experience managing large datasets, applying advanced analytics, and using visualization tools (e.g., Tableau, Power BI). - Demonstrated leadership and cross-functional collaboration skills. - Strong organizational and project management capabilities with attention to detail. - Agile, results-oriented mindset with the ability to thrive in a fast-paced, dynamic environment. Benefits - $120,000 - $160,000 (commensurate with experience and location) - Medical, Prescription, Dental, Vision Coverage - Flexible spending accounts - Disability coverage - Life insurance - Critical illness and accident insurance - Legal and identity protection insurance - Pet insurance - Employee assistance program - Commuter benefits - Tuition assistance - Adoption assistance - 401(k) - PTO - Parental Leave

Role Description The Key Account Manager owns day-to-day delivery and execution for an assigned account or group of accounts, with accountability for both growth and operational performance. This role delivers against revenue, trade, and margin targets by balancing strategic priorities with real-time issue resolution across pricing, service, deductions, and in-market execution. The KAM operates at the center of the business, translating plans into execution while navigating customer demands, internal constraints, and ongoing trade-offs. Essential Duties and Responsibilities - Customer Strategy & Business Planning: - Lead the development and execution of annual and quarterly joint business plans aligned to volume, revenue, share, and profit targets. - Identify and pursue growth opportunities across assortment, pricing, in-store execution, and eCommerce strategies. - Customer Relationship Management: - Build and maintain senior-level relationships with buyers and merchant teams. - Serve as primary point of contact for all account activity. - Cross-Functional Leadership: - Manage broker team to ensure alignment to internal commercial priorities as well as execution against key retailer timelines. - Collaborate across Brand, Trade, Shopper Marketing, Finance, Supply Chain, Demand Planning, and Revenue Growth Management. - Sales & Analytics Execution: - Monitor and report performance using syndicated data and retailer POS. - Deliver data-driven selling stories. - Trade Targets: - Deliver trade targets and support accurate accrual tracking. - Retail Activation & Execution: - Implement 4P strategies and support eCommerce optimization. - Reporting & Forecasting: - Own forecasting accuracy and provide business updates. Qualifications - Required: - Bachelor’s degree in Business, Marketing, or related field. - 5+ years CPG industry experience. - Experience managing broker led accounts for Northeast grocer customers. - Strong financial acumen, category management expertise, and communication skills. - Preferred: - Direct experience managing ADUSA and/or Wakefern. - Experience with natural/organic CPG brands. - Exposure to eCommerce/omni-channel. - Experience with retailer or customer systems and syndicated data tools (e.g., POS reporting portals, NielsenIQ/IRI, loyalty or panel data, eCommerce analytics). Requirements - Competencies and Proficiency Requirements: - Strategic & Commercial Acumen: - Customer Business Planning – Expert - P&L and Trade Spend Management – Advanced - Selling & Negotiation Skills: - Strategic Selling & Influence – Expert - Negotiation – Advanced - Data & Analytical Fluency: - Forecasting – Intermediate - Syndicated & Retail Data Analysis – Advanced - Scope: - Financial/Budgetary Responsibility: Manage trade budget and compliance. - Team Size: None - Conditions of Role: - Travel Requirements: ~40% - Physical Conditions: N/A - Work Environment: Remote Benefits - $90,000 - $155,000 (commensurate with experience and location) - Medical, Prescription, Dental, Vision Coverage - Flexible spending accounts - Disability coverage - Life insurance - Critical illness and accident insurance - Legal and identity protection insurance - Pet insurance - Employee assistance program - Commuter benefits - Tuition assistance - Adoption assistance - 401(k) - PTO - Parental Leave

Role Description Hain Celestial is transforming the way we approach brand building to drive our new growth strategy. The Senior Manager, Media plays a critical role in this transformation, working across the North American portfolio to create impactful omnichannel plans that meet consumers and shoppers where they are on the path to purchase. You will lead the development of full-funnel media frameworks across national and retail channels, manage the performance and expectations of our Media and Shopper agency partners, and equip brand teams with the tools needed to execute best-in-class plans. This role will be crucial to Hain’s future success, building brands through a full-funnel approach that drives short and long-term results. - Lead ongoing Shopper and Media agency relationship and performance evaluation - Develop and implement omnichannel media strategies across major platforms, driving growth and brand presence in the national, e-commerce and retail sectors to ensure alignment with our overall unified commerce and marketing goals. - Navigate the dynamic landscape of digital media, focusing on key platforms such as Meta, Walmart Connect, Target Roundel, Kroger Precision Marketing, Amazon, and Albertsons Media Collective. - Help position Hain as a credible, strategic partner to retailers through strong media and shopper expertise - Act as an advisor to the brand teams as they execute their media plans - Serve as the connector between Brand, Sales, Trade Marketing, and eCommerce to integrate full-funnel media strategies and promotional activity, linking both to business outcomes - Advise brand teams on how to embed media strategy into joint business planning, sell stories, and retail conversations - Drive the integration of insights into the broader e-commerce and omnichannel strategy, contributing to joint business planning and strategic discussions across the media mix - Ensure media strategies and executions align with the right audiences and right messages as defined by the brands - Deploy a consistent measurement framework across working media - Translate complex data into clear, actionable insights that drive decision-making across teams - Scale learnings and best practices across brands to drive consistency and efficiency - Ensure media agency effectively leverages real-time optimization of our marketing initiatives across platforms - Maintain an up-to-date understanding of the evolving media landscape, identifying new opportunities for growth and innovation - Drives continuous refresh of marketing opportunities as part of the Integrated Business Process - Provides guidance on how to evaluate inbound opportunities from Sales function - Guides on the type of content/input on marketing activation to elevate in key commercial planning milestones Qualifications - Bachelor’s degree in marketing, Advertising, Communications or a related field; MBA or equivalent preferred. - Minimum 6 years relevant experience, preferably within a CPG (consumer packaged goods) or agency environment. - Proven track record in digital media planning and execution, with a strong focus on programmatic and social media. - Demonstrated experience managing relationships with media agencies and cross-functional teams. - Strong analytical skills and proficiency in using tools to measure and optimize campaign performance. - Excellent communication and presentation skills, with the ability to translate complex data into actionable insights. - Exceptional project management skills, with the ability to handle multiple projects in a fast-paced, dynamic environment. - Computer skills including MS Office programs such as Outlook, Word, Excel PowerPoint. Requirements - Strong collaborator, able to build relationships and work effectively across internal teams and external partners. Benefits - $132,000 - $162,000 (commensurate with experience and location) - Medical, Prescription, Dental, Vision Coverage - Flexible spending accounts - Disability coverage - Life insurance - Critical illness and accident insurance - Legal and identity protection insurance - Pet insurance - Employee assistance program - Commuter benefits - Tuition assistance - Adoption assistance - 401(k) - PTO - Parental Leave

Role Description The Master Data Manager is responsible for executing and sustaining the enterprise Master Data Management program across North America. This role ensures adherence to established governance standards, policies, controls, and business processes while driving data quality, process performance, and operational excellence across key master data domains. - Partnering with business stakeholders, IT teams, and external service providers. - Leading day-to-day master data operations. - Monitoring performance against established KPIs. - Identifying improvement opportunities. - Ensuring consistent execution of governance practices that support business operations and strategic objectives. - Execute and sustain enterprise master data processes across Material, Customer, Vendor, Pricing, and other key master data domains. - Ensure adherence to established master data governance standards, policies, controls, and business rules. - Drive data quality improvements through KPI monitoring, root cause analysis, corrective actions, and continuous improvement initiatives. - Facilitate governance activities and stakeholder engagement to ensure alignment, accountability, and timely resolution of data-related issues. - Develop and maintain data dictionaries, business definitions, hierarchies, process documentation, and standard operating procedures. - Partner with external service providers to monitor service delivery, data quality performance, and adherence to governance standards. - Support master data and technology initiatives, including ERP, MDM, and process transformation projects through requirements gathering, testing, and implementation activities. - Ensure compliance with SOX requirements, audit controls, and internal governance standards. - Develop and maintain reporting and performance metrics to measure data quality, operational effectiveness, and governance compliance. - Identify operational risks, process gaps, and improvement opportunities while driving standardization and process optimization. Qualifications - Required: - Bachelor’s degree in Business, Supply Chain, Information Systems, Engineering, Finance, or a related field. - 5+ years of experience in Master Data Management, Data Governance, Business Process Management, or related disciplines. - Preferred: - Experience with SAP, SAP MDG, or other Master Data Management platforms. - Experience supporting ERP implementations, data transformation, or business process improvement initiatives. - Six Sigma, PMP, Data Governance, or related certifications. - Experience in the Consumer Packaged Goods (CPG) or food manufacturing industry. Requirements - Experience working across multiple master data domains within a complex enterprise environment. - Strong understanding of data governance principles, process controls, data quality management, and business process execution. - Experience managing third-party service providers and driving performance through defined service levels and operational metrics. - Proven ability to influence cross-functional stakeholders and drive results without direct authority. - Strong analytical, problem-solving, communication, and project management skills. Benefits - $100,000 - $150,000 / year USD (commensurate with experience and location). - Medical, Prescription, Dental, Vision Coverage. - Flexible spending accounts. - Disability coverage. - Life insurance. - Critical illness and accident insurance. - Legal and identity protection insurance. - Pet insurance. - Employee assistance program. - Commuter benefits. - Tuition assistance. - Adoption assistance. - 401(k). - PTO. - Parental Leave.

Title: Sr. Manager, Trade Marketing Location: United States Job Description: Remote US Role Purpose The Trade Marketing Manager partners with Pillar Leadership, Brand Marketing, Sales, and Finance to deliver the Annual Operating Plan (AOP) through disciplined management of trade investment, customer programming, and innovation execution. This role translates brand and category strategies into customer-ready plans that drive profitable growth, optimize trade spend, and support revenue and innovation targets across assigned categories and brands. The role also serves as the primary voice of Sales within the S&OP process, ensuring customer and channel insights are embedded into forecasting and go-to-market execution. Essential Duties and Responsibilities - Lead the development and execution of trade marketing strategies that enable field sales teams to deliver brand and category growth objectives. - Own trade marketing plans, including promotional strategy, customer programming, and trade investment optimization. - Partner with Sales, Finance, Brand Marketing, and Supply Chain to develop customer programs that drive incremental volume, improve ROI, and remain within approved trade spend budgets. - Serve as an integral participant in Demand Reviews and S&OP, contributing customer and channel insights to support accurate monthly consensus forecasts. - Manage trade spend to ensure alignment with brand strategies and delivery of short-term and long-term financial targets. - Provide the execution lens for innovation, including customer launch strategies, key account targets, and tracking launch compliance and performance. - Develop, implement, and monitor channel pricing strategies to ensure consistency, competitiveness, and margin delivery. - Act as the key liaison between field sales and internal cross-functional teams to ensure alignment, clarity, and strong execution of plans. - Monitor in-market performance and execution, proactively identifying risks and driving course-correction actions to ensure revenue, volume, and brand objectives are met. - Serve as a steward of go-to-market strategy, ensuring the customer and channel perspective is consistently represented in brand and category planning. Qualifications Education and/or Experience Required: - - Bachelor’s degree in Business, Marketing, Finance, or related field. - Minimum of 5 years of experience in trade marketing, sales planning, customer finance, field sales, or equivalent commercial roles. - Prior trade marketing experience or 2–3 years of field sales experience. - Minimum of 2 years of CPG experience. Preferred: - - MBA or advanced business degree. Competencies and Proficiency Requirements - Strong analytical skills with the ability to translate data into insights and actionable recommendations. - Proven project management skills with the ability to manage multiple priorities in a fast-paced environment. - Experience using syndicated and customer data tools (e.g., IRI, Nielsen, SPINS, customer-specific POS data). - Ability to quickly develop expertise in internal sales and trade reporting systems. - Advanced proficiency in Microsoft Excel and PowerPoint; strong working knowledge of Word. - Highly organized and detail-oriented, with a strong sense of urgency. - Excellent communication and influencing skills, with demonstrated success working cross-functionally. - Results-driven mindset with a strong bias toward execution and accountability. Scope Financial/Budgetary Responsibility: Accountable for managing and optimizing trade marketing investment and supporting delivery of revenue, volume, and profitability targets within approved budgets. Team Size: None Conditions of Role: - Travel Requirements: Ability to travel as required to support customers, field sales teams, and business needs. - Physical Conditions: Primarily remote based, with occasional office presence. - Work Environment: Office and field-based customer and sales team engagement, with regular collaboration across cross-functional teams. Compensation and Benefits: - $126,800 -$161,600 / year USD (commensurate with experience and location) - Medical, Prescription, Dental, Vision Coverage - Flexible spending accounts - Disability coverage - Life insurance - Critical illness and accident insurance - Legal and identity protection insurance - Pet insurance - Employee assistance program - Commuter benefits - Tuition assistance - Adoption assistance - 401(k) - PTO - Parental Leave

Role Description The Senior Associate, Regulatory Affairs is responsible for ensuring that all products, labels, and marketing claims comply with applicable regulatory requirements across domestic and international markets. This role supports product innovation and commercialization by providing regulatory guidance, managing submissions, and partnering cross-functionally to mitigate compliance risk while enabling speed to market. The position contributes to maintaining the company’s reputation for quality, safety, and transparency. - Review and approve food and dietary supplement labels, packaging, and marketing materials for compliance with FDA, USDA, FTC, and international regulations - Interpret and apply global regulatory (focus on USA and Canada) requirements to support product development, reformulations, and market expansions - Prepare and manage documentation, submissions, and notifications to regulatory bodies and 3rd party certifiers as required - Maintain 3rd party certifications for respective businesses, including USDA Organic, GFCO, Kosher, and Non-GMO Project - Partner with R&D, Quality, Marketing, and Supply Chain teams to ensure regulatory alignment throughout the product lifecycle - Monitor and communicate changes in regulatory requirements and industry standards - Support audits, inspections, and responses to regulatory inquiries - Maintain regulatory databases and documentation systems - Assess ingredient compliance and support new ingredient approvals or reviews - Provide training and guidance to internal stakeholders on regulatory policies and best practices - Assist in risk assessments and issue resolution related to compliance matters Qualifications - Bachelor’s degree in Food Science, Regulatory Affairs, Chemistry, Nutrition, or related scientific field - 3–5+ years of regulatory affairs experience in the consumer-packaged goods (CPG), food & beverage, or dietary supplements industry - Strong knowledge of U.S. regulatory frameworks (FDA, USDA, FTC) - Regulatory Affairs Certification (RAC) or equivalent (preferred) - Experience with international regulations (e.g., EU, Canada, APAC) (preferred) - Prior experience supporting product launches in a fast-paced CPG environment (preferred) Requirements - Strong attention to detail and accuracy in regulatory review and documentation - Solid understanding of food labeling regulations and claims substantiation - Ability to interpret complex regulations and translate into actionable guidance - Effective cross-functional collaboration and stakeholder management - Strong written and verbal communication skills - Project management skills with the ability to manage multiple priorities - Proficiency in regulatory information systems and Microsoft Office Suite - Problem-solving mindset with a proactive approach to risk mitigation Benefits - $70,000 - $92,500 / year CAD (commensurate with experience and location) - Medical, Prescription, Dental, Vision Coverage - Flexible spending accounts - Disability coverage - Life insurance - Critical illness and accident insurance - Legal and identity protection insurance - Pet insurance - Employee assistance program - Commuter benefits - Tuition assistance - Adoption assistance - 401(k) - PTO - Parental Leave

Role Description Responsible for formulating and defining complex information systems scope and objectives through research, analysis, testing, and fact-finding combined with a comprehensive understanding of business systems and industry requirements. Serves as a pro-active business partner and as part of a North American team to enable business through technology in an integrated enterprise systems environment. Understands current market trends and best practices and formulates some propositions to enhance the business performance. - First level contact for the business for any inquiries including systems support, improvement analyses, and advice. - Provides ongoing responsibility for system failure prevention, system issue escalations and user inquiries, including regular system maintenance and support which may require evening, weekend, and on-call support. - Seeks constant improvement opportunities and appropriately challenges processes to ensure consistency. Facilitates process improvement discussions with business, vendors and IT. - Responsible for evaluating and developing reliable and efficient solutions to fulfill complex business requirements. - Responsible for system requirements, detailed functional specifications, compliance, system configuration, unit testing, integration testing, user acceptance, and deployment. Provides post-implementation process and application support. May act as work stream leader from start to finish on a project/product lifecycle. - Generates ideas for products and services that provide realistic and tangible benefit. - Provides leadership and training to less experienced Analysts and cross training as appropriate. Qualifications - Bachelor’s degree in IT and/or expert system/process understanding management or equivalent. - Minimum 5 years’ experience in Business Analytics. Additionally strong vendor management skillsets. - Minimum 5 years’ experience in systems solution design, integration or development. - Minimum 5 years’ experience in Project Management. - Business Area Process detailed experience in relevant field - Finance. - Compliance: internal and external audit, Sarbanes-Oxley. - Well versed in systems integration, including Cloud platforms. - Preferred: Experience in the Consumer Products Goods industry. - Expertise in supporting ERP systems and other Finance Applications. - Advanced knowledge of cloud-based platform integrations and solutions, for example, SAP, Concur, Lease Accelerator, SAGE, or equivalent experience with similar applications. - Knowledge with AI tools and the ability to apply them to drive business value. Requirements - In-depth understanding of relevant business process within the area of the business they will support – Finance. - Excellent organizational skills, ability to prioritize multiple priorities and strong attention to detail. - Computer skills including MS Office programs such as Outlook, Word, Excel, PowerPoint. - Ability to work additional hours/OT as needed. - Project management skills in technical or business area. - Strong interpersonal skills and ability to communicate (verbal/writing) effectively. - Self-motivated and strong analytical/problem solving skills. - Ability to collaborate and build relationships at all levels of the organization and across other functional areas. - Ability to maintain a high level of confidentiality. - Preferred knowledge of the Consumer Product Goods Industry. - Experience supporting key business systems for area of focus – For example, SAP, Blue Yonder, Oracle EPM, Workday, etc. Or equivalent experience with other similar applications. Benefits - Compensation: $81,000 - $130,000 (commensurate with experience and location). - Medical, Prescription, Dental, Vision Coverage. - Flexible spending accounts. - Disability coverage. - Life insurance. - Critical illness and accident insurance. - Legal and identity protection insurance. - Pet insurance. - Employee assistance program. - Commuter benefits. - Tuition assistance. - Adoption assistance. - 401(k). - PTO.

Role Description The Sales Support / Operations Coordinator plays a pivotal role in supporting the sales organization by ensuring efficient operational execution, data accuracy, and process improvement. This individual works closely with field sales, broker partners, and internal teams to manage customer contracts, trade systems, reporting, item setup, and deduction reconciliation while driving process efficiency and operational excellence. Qualifications - Required: Bachelor’s Degree in Business, Marketing, Operations Management, or related field (or equivalent work experience). - Minimum 2–4 years of experience in sales support, operations, or coordination within the CPG industry. - Strong organizational and multitasking skills in a fast-paced, deadline-driven environment. - Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and reporting tools. - Excellent interpersonal, written, and verbal communication skills. - Preferred: Experience with trade management systems (e.g., TPM, TMS) and POS data systems. - Exposure to customer portals and cross-functional team collaboration. - Familiarity supporting broker networks, sales operations, or logistics coordination. - Analytical skills to interpret data and generate actionable business insights. Requirements - Attention to Detail: Produces accurate work with minimal errors. - Time Management: Effectively prioritizes tasks and meets deadlines. - Problem-Solving: Resourceful and solutions-oriented in dynamic environments. - Team Collaboration: Builds strong relationships and contributes to team success. - Customer Focus: Proactively supports internal and external partners to drive satisfaction. - Process Improvement: Identifies operational inefficiencies and proposes solutions. Benefits - $55,000 - $69,600 / year USD (commensurate with experience and location). - Medical, Prescription, Dental, Vision Coverage. - Flexible spending accounts. - Disability coverage. - Life insurance. - Critical illness and accident insurance. - Legal and identity protection insurance. - Pet insurance. - Employee assistance program. - Commuter benefits. - Tuition assistance. - Adoption assistance. - 401(k). - PTO. - Parental Leave.