Taylor Corporation

Role Description Taylor Corporation is looking for a Business Systems Analyst IV! - Reviews, analyzes, and evaluates business systems and user needs. - Documents requirements, defines scope and objectives, and formulates systems to parallel overall business strategies. Qualifications - Bachelor's degree in area of specialty. - 6+ years of experience in the field or in a related area. - Familiar with a variety of the field's concepts, practices, and procedures. - Ability to use judgment to plan and accomplish goals. Requirements - Work Authorization: To be considered for the Taylor opportunities, candidates must be authorized to work in the United States without the need for employer sponsorship. Benefits - The anticipated annual salary range for this position is $117k - $122k. - Comprehensive benefit package including a choice of several health plans, dental, vision, wellness programs, life and disability coverage, flexible spending accounts, health savings accounts. - 401(k) plan with company match. - Paid time off (PTO) and 64 hours of annual holiday pay. Company Description One of the largest print and communications firms in North America, Taylor’s family of companies provides a diverse set of products, services and technologies that address the toughest business challenges. - More than 50 years of category expertise. - 10,000 employees spanning dozens of U.S. states and multiple countries. - Serves businesses and distributors both large and small.

• Serve as a key resource in the design, development, and ongoing support of technical integrations and extensions to Oracle ERP and ancillary systems • Actively participate in system design sessions which include user interviews, requirements documentation, and data collection • Collaborate with technical solution partner owners and SMEs on system integration needs to present solutions to stakeholders • Develop and present scalable prototypes, proof of concepts, and technical designs for current and new Oracle integrations and extensions • Perform technical unit testing and coordinate with BAs and Workstream SMEs on functional testing • Troubleshoot complex integration issues, perform root cause analysis, and escalate to Oracle Support as needed for timely resolution • Manage conflicting priorities, including post-production support

• Serve as a member of the technical support team supporting Oracle and ancillary systems • Identify and resolve technical problems related to integrations between Oracle and other systems • Respond to inquiries, provide guidance, and assist users in resolving their issues • Document issues, track progress, and escalate complex problems to higher levels of support • Contribute to and maintain a knowledge base of troubleshooting steps • Perform technical testing and coordinate with BAs and Workstream SMEs on functional testing • Manage conflicting priorities, including post-production support

Role Description Taylor Corporation is looking for a temporary Data Analyst Graduate Intern (AI-Focused) to join our team. This exciting opportunity allows you to apply your data analytics and AI expertise to meaningful projects that drive innovation and business success. Your Responsibilities - Analyze datasets to identify patterns, trends, and actionable insights. - Apply AI-adjacent analytical techniques, such as introductory machine learning concepts or similarity analysis, to support business questions. - Develop dashboards and assist with automating repeatable data analysis tasks using tools like Python and SQL. - Collaborate with cross-functional teams to support data-driven decision-making. - Communicate findings and recommendations through clear visualizations and written summaries. Qualifications - Currently pursuing a graduate degree in Data Analytics, Data Science, Computer Science, or a related field. - Foundational understanding of data analysis, statistics, and analytical modeling concepts. - Experience using programming languages such as Python or SQL for data analysis. - Ability to interpret results and communicate data insights clearly to technical and non-technical audiences. - Strong problem-solving skills and attention to detail. Requirements - Exposure to AI-related techniques such as predictive analysis or similarity modeling. - Familiarity with AI tools within the Microsoft ecosystem (M365 Copilot, Copilot Studio, Azure AI Foundry, etc.). - Familiarity with data visualization tools such as Tableau or Power BI. - Prior academic projects, internships, or applied coursework involving data analysis. - Interest in cloud-based analytics platforms (e.g., AWS, Azure, Google Cloud). - Strong curiosity and interest in learning new analytics and AI technologies. Benefits - The anticipated hourly range for this position is $21-$23. - The actual base offered depends on various factors, including qualifications, years of relevant experience, specific skills, level of education, certifications, and location. - The range listed is just one component of Taylor Corporation’s total compensation and benefits package for employees.

• Serve as a Domain Specialist with the CPQ Solution Delivery team • Actively participate in system design sessions and requirements documentation • Collaborate with technical solution partners and SMEs on system integration • Develop scalable prototypes, proof of concepts, and technical designs for Oracle CPQ projects • Execute CPQ administrative tasks like Environment Setup and User Management • Perform technical unit testing and coordinate function testing • Troubleshoot complex CPQ issues and escalate to Oracle Support as needed • Provide guidance and mentorship to junior team members • Manage conflicting priorities and navigate complex BML libraries

• Analyze and troubleshoot CPQ functional issues • Manage communications to business units and vendors • Participate in the quarterly update process • Input to system roadmap for CPQ design, development, and roll-out plans • Work with SMEs to analyze current operational procedures • Document and model ‘as is’ and ‘future state’ business processes • Communicate requirements effectively between business areas and IT • Act as a liaison between business end users and IT development teams • Collaborate on use cases, process flows, prototyping, and testing

• Design, develop, and maintain automated customer communication workflows using Quadient Inspire Designer, Process Automation, and Content Management • Implement data integration and transformation processes to prepare data for personalized communications using Process Automation (Java, Groovy) and Designer • Utilize data mapping and transformation tools to cleanse, enrich, and validate data • Develop and maintain Java-based components for extending Process Automation’s functionality • Strong working knowledge with Inspire Designer’s Inspire Native module and the transformation of precomposed documents • Standardize and follow quality assurance and testing procedures for Inspire workflows • Identify defects, develop fixes, and support post-implementation issue resolution • Collaborate with business analysts and stakeholders to gather requirements and translate them into technical solutions when needed • Troubleshoot and resolve issues related to Process Automation, Designer, and Content Management workflows and data processing • Perform unit and integration testing to ensure the quality of developed solutions • Document technical designs, implementations, workflow steps and cross training of team members • Stay up to date with the latest Quadient Inspire features and best practices • Contribute to the continuous improvement of our customer communication processes • Collaborate with team members and provide guidance or knowledge sharing on complex workflow solutions as needed

• Manage the configuration of the Oracle ERP applications • Analyze and troubleshoot the ERP functional issues • Partner with support team and SME’s to validate functionality • Work with SME’s within the business to analyze current operational procedures • Facilitate the gathering, analysis, prioritization, and complexity categorization of business requirements • Document and model ‘as is’ and ‘future state’ business processes • Analyze and optimize requirements to match guiding principles of future state • Act as a liaison between business end users and IT development teams • Responsible for collaborating with the business to create detailed use cases, process flows, prototyping, test cases and test scenarios

• Provide technical leadership and guidance to developers working in .NET, C#, SQL, and enterprise processing systems • Review architecture and design decisions to ensure solutions are scalable, maintainable, and production-ready • Partner closely with senior engineers and tech leads to resolve complex production issues • Lead efforts to modernize legacy components while maintaining platform stability • Manage and mentor a distributed team of developers and QA analysts • Foster a culture of ownership, accountability, and continuous improvement • Coach team members on problem solving, system design, and professional development • Ensure team members are cross-trained and capable of supporting multiple applications • Oversee delivery from requirements through development, QA, and deployment • Ensure work is properly scoped, estimated, and tracked • Improve development and QA processes to reduce production incidents and rework • Maintain strong coordination between development, QA, and operations teams • Help ensure the stability and reliability of a high-volume document and data processing platform • Lead production incident response and root-cause analysis • Drive preventative improvements to reduce operational risk • Coordinate closely with offshore engineering teams to support a sun-up / sun-down development cycle • Ensure clear communication, handoffs, and documentation between teams • Provide mentorship and technical guidance to offshore engineers

• Lead automation strategy and implementation across Oracle Cloud platforms, CPQ, and OTM • Build, maintain, and optimize automated test suites across UI, API, and integrations • Implement automation using tools such as OpKey, Tricentis, and/or ACCELQ • Support quarterly Oracle Fusion updates with risk-based regression coverage • Utilize Taylor project tools such as Jira to manage testing cycles and KPIs • Integrate automated tests into CI/CD pipelines and release workflows • Drive defect management, root-cause analysis, and continuous improvement • Mentor QA engineers and champion quality best practices • Partner with testing teams including Business Analysts, Business, and offshore testing teams