• Diagnose system issues through electrical testing and Vix software monitoring tools • Resolve hardware faults on vehicles and on-street equipment swiftly and efficiently • Maintain effective communication with customers regarding maintenance and fault resolution • Drive improvements in KPI performance • Install and commission on-vehicle and on-street systems • Ensure accurate documentation of maintenance activities • Collaborate with local teams and Configuration Engineers • Adhere to planned maintenance schedules • Participate in periodic meetings with Vix staff • Foster customer satisfaction and loyalty • Comply with Health and Safety regulations

• Install, repair, calibrate, clean and test instruments using logical troubleshooting procedures in a timely manner. • Build and maintain positive customer relationships. • Review solutions with customers; discuss needs and ensure a safe operation situation. • Maintain a field parts inventory, testing devices and tools. • Maintain clean and safe working environment at the customer site and in the company vehicle.

Role Description We are looking for a Field Engineer for a Texas-based remote role responsible for owning field operations at Electric Hydrogen’s West Texas (Pecos) plant. This position serves as the primary on-site technical resource, ensuring reliable operation, successful commissioning, and ongoing maintenance of the EH2 plant, while also providing support for other EH2 sites as needed. You will work with a high degree of autonomy, supporting field execution while partnering closely with operations, engineering, and product teams. This role includes hands-on troubleshooting, customer/site engagement, and continuous improvement of field operations. This role requires significant travel during the 2026 commissioning phase, including extended on-site assignments at the Pecos plant. Travel demands are expected to decrease following customer handover in 2027, transitioning primarily to preventive maintenance and reactive support needs. Work schedules may include extended hours, weekends, holiday coverage, and urgent off-hours support as needed. Remote work flexibility is available when not on-site. All travel-related expenses, including lodging and meals, are covered by Electric Hydrogen. Primary Responsibilities - Own operational readiness for the Pecos plant ahead of customer handover - Own plant performance and uptime during customer operations - Support installation, commissioning, and startup activities prior to customer handover - Troubleshoot operational issues and lead root cause analysis (RCA) efforts - Serve as the primary on-site field engineering contact for Electric Hydrogen’s West Texas customer site - Respond to urgent operational issues to minimize downtime and restore plant functionality - Generate reports and present plant performance updates during regular customer meetings - Act as an escalation point for field-related issues, coordinating cross-functional support when required - Execute preventive, reactive, and predictive maintenance activities alongside customer and contract technicians - Manage inventory, spare parts, replacement cycles, and equipment logistics - Partner with supply chain and operations teams to improve spare parts strategies and lead times - Ensure proper storage, traceability, and readiness of field tools and maintenance materials - Utilize CMMS systems for maintenance planning, work order management, backlog tracking, maintenance records, and asset tracking - Monitor plant health and improve diagnostic capabilities - Develop and refine SOPs, checklists, training materials, and field service procedures Qualifications - Bachelor’s degree in Engineering required - 3+ years of field engineering or similar hands-on experience supporting industrial or process equipment - Strong troubleshooting and problem-solving skills - Experience within energy, electrochemical, hydrogen, or industrial systems environments - Experience supporting commissioning and maintenance activities - Familiarity with CMMS systems, spare parts planning, inventory management, and logistics coordination - Strong customer-facing communication and relationship management skills - Based in Texas or willing to relocate to Texas to support the high on-site presence required during the commissioning phase (2026 through early 2027) Benefits - Base salary range: $96,000 - $110,000 USD - Equity grant - Time off programs - $75/month cell phone allowance - 4% employer 401(k) match - Access to competitive medical, dental, vision, life insurance, short-term & long-term disability plans - Discretionary bonus Company Description Electric Hydrogen is a team of the world's experts in scaling technologies for the post-carbon world, with a proven record in transforming the grid and transportation sectors. Backed by some of the world's top venture capital firms, we design and manufacture electrolytic hydrogen systems matched to renewable power sources to create green hydrogen by splitting water. We are building a cost-effective and transformative path between renewable energy and multiple large industrial sectors. Abundant and low-cost renewable energy sources will power the world, and Electric Hydrogen technology will use this energy to decarbonize industry through sustainable materials. We were founded in 2020 and are based in California and Massachusetts. Electric Hydrogen is proud to be an equal opportunity employer. We are dedicated to building a diverse, inclusive, and authentic workplace for all to belong. We are aware that people from historically underrepresented groups are less likely to apply if they don't meet 100% of the job requirements. We are actively working on efforts to change this social norm. If you are excited about this role, we encourage you to apply!

• Performs field service, carrying our repairs, maintenance and installation of instrumentation and their accessories • Provides onsite user training on defined product groups • Ensures accurate documentation is in place and of high quality • Reporting into the LifeScience and Applied Genomics service leader for the UK and Ireland, the successful candidate may be expected to travel to the UK to support where necessary and across Europe on occasion