Role Description Ciklum is looking for a Senior IoT Engineer to join our team full-time in Ukraine. As a Senior IoT Engineer, you will become part of a cross-functional development team working with innovative technologies and contributing to the creation of a world-changing product. You will join a US-based startup focused on developing advanced brain-computer interface (BCI) technology to help people with severe disabilities. The company operates at the intersection of neuroscience and engineering, building cutting-edge solutions aimed at significantly improving quality of life. Responsibilities: - Design and implement hardware and software for embedded devices and systems from requirements to production and commercial deployment without supervision - Design, develop, code, test, and debug system software - Interface with hardware design and development - Analyze and enhance the efficiency, stability, and scalability of system resources - Integrate and validate new product designs - Support software QA and optimise I/O performance - Provide post-production support - Assess third-party and open-source software - Applying state-of-the-art embedded systems design to solve business problems - Performing research and developing proof-of-concept prototypes Qualifications - Ability to think in an analytic and structured way - S/MS degree in Computer Science or Engineering - Proven working 5+ years of experience in hardware and software engineering - Solid programming experience 3+ years in C/C++ - Experience with nRF Connect SDK, Cortex M (M0/M3/M4/M7/M33/M55), networking (Ethernet, WiFi, Bluetooth, Zigbee, etc.), MCU peripherals (UART, SPI, I2C, ADC, DAC, timers, etc.) - Proven experience in embedded systems design with hard real-time implementation and RTOS (e.g. FreeRTOS, Zephyr RTOS) - Hands-on experience in bringing up and troubleshooting on embedded targets - Familiarity with software configuration management tools, bug tracking tools, and peer review - Experience with GCC, VS Code, IAR ARM Workbench, Eclipse - Python for test scripts, automation, and development tools - Understanding of Git workflow and hands-on experience - Strong English language communication and technical writing skills - Ability to document properly systems functionality, code, and methodology - Good presentational and visualization skills. Ability to describe and present results clearly, answer questions, and communicate issues Requirements - Experience with Linux, experience with low-level OS/platform, understanding of Linux internals - DSP expertise and strong theoretical background - Proficiency in CI/CD development and deploying containers (e.g. Docker) - Experience with HIL testing - Experience with IoT platforms/frameworks Benefits - Strong community: Work alongside top professionals in a friendly, open-door environment - Growth focus: Take on large-scale projects with a global impact and expand your expertise - Tailored learning: Boost your skills with internal events (meetups, conferences, workshops), Udemy access, language courses, and company-paid certifications - Endless opportunities: Explore diverse domains through internal mobility, finding the best fit to gain hands-on experience with cutting-edge technologies - Flexibility: Enjoy radical flexibility – work remotely or from an office, your choice - Care: We’ve got you covered with company-paid medical insurance, mental health support, and financial & legal consultations Company Description At Ciklum, we are always exploring innovations, empowering each other to achieve more, and engineering solutions that matter. With us, you’ll work with cutting-edge technologies, contribute to impactful projects, and be part of a One Team culture that values collaboration and progress. As one of Ukraine’s largest IT companies and a top employer recognized by Forbes, we’ve spent over 20 years delivering meaningful tech solutions. We proudly support diverse talent and military veterans, recognizing their unique skills and perspectives they bring to shaping the future. Want to learn more about us? Follow us on Instagram, Facebook, LinkedIn. Explore, empower, engineer with Ciklum! Interested already? We would love to get to know you! Submit your application. We can’t wait to see you at Ciklum.

Role Description We are looking for a highly technical and customer focused Senior Migrations Engineer to join our Engineering team and help us build and evolve the Migrations Platform that underpins how Arbor onboards new schools. The remit and focus of the role is to deliver high-quality engineering work that ensures migrations are reliable, observable, and meet defined SLAs. - Migrations Platform Development: Design, build, and evolve the Migrations Platform — a mission-critical PHP application — ensuring it is reliable, performant, and scalable as we onboard increasing volumes of schools. - SLA Ownership: Take ownership of the platform's defined SLAs, including migration success rates, throughput, and turnaround times. Identify and deliver improvements that raise the bar on reliability and quality. - Reliability and Performance: Take services from design through to production with end-to-end ownership. Ensure they are observable, with the logs, dashboards, and alerts needed to detect and respond to issues fast. - Automation: Reduce operational toil for the Migration Operations team by automating repetitive tasks, validations, and data integrity checks. - Customer-Critical Delivery: Support migration windows during weekends and school holidays. Be flexible with working hours during peak onboarding cycles to ensure customers go live successfully. - Technical Standards: Apply and uphold coding standards, write well-tested and reusable code, and engage with the architecture community to share best practices. Ensure services meet production readiness standards. - Planning and Delivery: Provide accurate estimates and feasibility input on technical work. Deliver iteratively, contribute to release planning, and participate in post-release reviews. - Incident Response: Lead investigations of failed or delayed migrations, perform root cause analysis, and drive follow-up improvements that prevent recurrence. - Mentorship: Support and mentor fellow engineers, including Migration Operations Engineers, through code review, pairing, and constructive feedback. Share knowledge generously across the team. - Collaboration: Work closely with Onboarding, Support, Product Managers, and other engineering teams to coordinate timelines, manage customer expectations, and align technical delivery with the wider onboarding strategy. Communicate risks, blockers, and status clearly to both technical and non-technical stakeholders. Qualifications - Considerable software engineering experience on production systems, ideally including data migration, ETL, or other data-heavy workloads. - Strong hands-on experience building and maintaining PHP applications at scale; experience with frameworks such as Symfony is a strong plus. - Solid understanding of relational databases (e.g., MSSQL, MySQL, AWS Aurora), SQL, data validation, and data integrity techniques. - Hands-on expertise with AWS and distributed cloud architectures. - Strong skills in Python, Bash, or a similar language for automation, tooling, and data manipulation. - Hands-on experience with monitoring and observability platforms (e.g., DataDog, Prometheus, or equivalent), plus incident and problem management practices. - Solid understanding of distributed systems, batch and asynchronous processing, queues, and resilience patterns. - Practical experience with building and maintaining CI/CD pipelines for automated deployments. - Experience working to define SLAs, tracking operational metrics, and driving improvements in service reliability. - Experience supporting and mentoring fellow engineers through code review, pairing, and feedback. - Willingness to be flexible with working hours to support migration cycles that typically run over weekends and school holidays. - Experience using agentic AI, or an interest in increasing productivity with new tooling including agentic AI. Benefits - A dedicated wellbeing team who champion initiatives such as mindfulness, lunch n learns, manager training, mental health first aid training and much more! - 32 days holiday (plus Bank Holidays). This is made up of 25 days annual leave plus 7 extra company wide days given over Easter, Summer & Christmas. - Life Assurance paid out at 3x annual salary. - Comprehensive wellness benefit provided by AIG Smart Health, which provides a 24/7 virtual GP service, Mental health support, Counselling, and personalised Health Checks. - Private Dental Insurance with Bupa. - Salary sacrifice Pension provided by Scottish Widows. - Enhanced maternity and adoption leave (20 weeks full pay) and paternity (6 weeks full pay) pay. - 5 free return to work maternity coaching sessions, helping you adapt to this new exciting time of life! - Access to services such as Calm and Bippit (financial wellbeing coaching). - All of our roles champion flexible working and we are happy to discuss what this means to you. - Social committees that plan team, office and company wide events to bring people together and celebrate success. - Dedicated professional development training budget (CPD courses, upskilling resources, professional memberships etc). - Volunteer with a charity of your choice for a day each year. - Dog friendly offices! Interview Process - Phone screen - 1st stage - 2nd stage

Role Description - Maintaining and improving monitoring configurations across Datadog, Splunk, and AppDynamics. - Building and tuning alerting rules to reduce noise and improve signal quality. - Creating and maintaining SLO-based dashboards and service health reporting. - Implementing log aggregation, metric collection, and distributed tracing pipelines. - Supporting deployment and tuning of AI-powered correlation and anomaly detection agents. - Collaborating with SRE Engineering teams on observability maturity progression initiatives. - Automating monitoring onboarding for new applications. - Providing CET-timezone monitoring engineering coverage as part of the European delivery model. - Participating in capacity planning and performance trending analysis. - Documenting monitoring standards and contributing to the internal knowledge base. Qualifications - 3–5 years of experience in monitoring, observability, or AIOps engineering. - Practical experience using AI-powered assistants (e.g. Claude Code, GitHub Copilot, Cursor) to improve productivity, quality, or decision-making in software delivery. - Hands-on experience with Datadog, Splunk, or similar observability platforms. - Experience working with metrics, logs, and tracing pipelines using tools such as Prometheus, Grafana, ELK, or OpenTelemetry. - Understanding of SLI/SLO/SLA frameworks. - Proficiency in scripting languages such as Python or Bash for automation. - Experience with cloud-native monitoring in AWS, Azure, or GCP environments. - Knowledge of alert correlation and noise reduction techniques. - Good English communication skill (at least B2 level). - Work from the European Union region and a work permit are required. Requirements - Experience applying GenAI in a more structured way within the SDLC, including defined workflows, prompt patterns, or tool integrations embedded into daily work. - Interest in and familiarity with emerging AI-driven practices (e.g., agent-based workflows, automation patterns, AI-augmented development), with a willingness to explore and experiment beyond standard approaches. - Experience with AIOps platforms or ML-based anomaly detection. - Familiarity with monitoring-as-code approaches using Terraform or Ansible. - Knowledge of distributed tracing tools such as Jaeger, Zipkin, or OpenTelemetry. - Experience in large-scale, multi-cloud environments. Recruitment Process - CV review - HR call - Technical Interview - Client Interview - Decision

Title: Human Factors Engineer Location: Remote. US Job Description: Contracted Mid Level Location: Remote. US-based candidates only. Employment Type: Part-time contract (W2 hourly or C2C). Duration: 3-month contract to start with. Possibility of renewal (part-time or full-time hours) depending on personal performance and business needs. Compensation: $45/hr - $55/hr W2 hourly or $50 - $65/hr C2C. Requirements: must be authorized to work legally in the US without sponsorship, now or in the future. About Us Concord isn't your typical consulting firm; we are an execution company with a passion for making things happen. Our mission is to help clients enhance customer experiences, optimize operations, and revolutionize their product offerings through seamless integration, optimization, and activation of technology and data. We are purpose-built, merging the industry’s top specialty companies to amplify our Innovation Capabilities in analytics & AI, data management & engineering, UX and digital experience, and technical platform integration, automation & security engineering. About the Role We are seeking a Human Factors Engineer with knowledge of medical device usability. In this role, you will join our client's global customer experience and solution design team to redefine user interface and product design and help transform the healthcare industry. You will work with an international group of designers dedicated to bringing the voice of the customer to the core of product decisions — designing and enabling a seamless, patient-centric experience across a portfolio of medical devices and services. What You’ll Be Doing - Serve as the voice of patients and end users in all product-related discussions. - Analyze user profiles, tasks, hazard-related use scenarios, usability risks, requirements, and HF-related V&V. - Create medical device usability deliverables in accordance with IEC 62366, IEC 62304, and FDA guidance on Human Factors Engineering. - Plan and execute formative and summative usability studies; coordinate external suppliers as needed. - Prepare, maintain, and review Usability Engineering Files for multiple products. - Advocate for safety, efficacy, accessibility, quality, and usability for end users. - Provide guidance and mentorship on Human Factors Engineering practices to other design team members throughout the product design and development process. What We’re Looking For - 5+ years of experience in applied Human Factors Engineering and Design Control Management. - Master's degree in Science, Industrial Engineering, Human Factors Engineering, or a related technical field. - Experience with the Usability Engineering process for medical devices. - Proven ability to plan, execute, and document usability studies in a medical context. - Solid knowledge of ISO 14971, IEC 62304, and IEC 62366. - Experience in collecting and analyzing physiological and behavioral data. - Excellent communication and presentation skills. - Experience creating, facilitating, and analyzing workshops with end users and engineers is a strong plus. - Fluency in English required; additional languages are a plus. - Knowledge or background in UX or UI design is a plus. What We Offer (W-2 Employment) - Health, Dental, and Vision Insurance - Comprehensive coverage to support your overall well-being. - Employer Contributions to Health Savings Accounts (HSA) - For employees enrolled in High Deductible Health Plans, Concord contributes toward your HSA. - Flexible Spending Accounts (FSA) - Options for healthcare and dependent care expenses, plus a Lifestyle Spending Account (LSA) for wellness and personal development. - Disability Insurance - Short-term (up to 12 weeks) and long-term coverage, fully paid by the employer. - Life and AD&D Insurance - Employer-provided coverage of with options for additional voluntary coverage. - Employee Assistance Program (EAP) - Support for legal, financial, and personal challenges. - 401(k) Retirement Savings - 1% employer match. - Career Growth Opportunities - Pathways for advancement and skill development. - Team Engagement Activities - Regular team-building events and company-sponsored activities to foster collaboration and connection. *** Concord is an execution partner helping organizations drive digital transformation, modernization, and scalable technology solutions. We deliver results that solve real business challenges. We operate globally and are growing fast, shaping the future of technology. Join a team trusted by top companies to drive strategic growth and operational excellence!