Ciklum

Role Description Ciklum is looking for a Product Designer to join the team behind our Internal Management System. This platform is the backbone of our company's project management and operational workflow; your mission will be to make it more intuitive, efficient, and scalable for every employee who uses it daily. As a Product Designer, you will transition from executing tasks to owning features. You’ll refine the system's interface, ensuring that complex project data and internal resources are easy to navigate. You aren't just pushing pixels; you’re optimizing the way our entire company works. Responsibilities: - Core Feature Design: Create user-friendly interfaces for the Internal Management System (Web & Mobile). You’ll take ownership of specific modules, from initial wireframes to high-fidelity Figma outputs. - Internal Product Ownership: Act as a co-owner of the system. Take initiative to identify friction points in our internal project management workflows and propose actionable design solutions. - Research & Analysis: Gather data from our internal teams (your users!), conduct interviews, and analyze how people interact with the system to understand the "why" behind every feature request. - Design Artifact Creation: Shape your insights into personas, journey maps, and wireframes that align the project team and stakeholders. - UI Execution: Visualize solutions with clean, appealing UI that maintains internal brand standards and effectively communicates interaction ideas. - Design System Contribution: Actively maintain and contribute to the internal Design System, ensuring that all new management tools are consistent and technically scalable. - Cross-functional Collaboration: Partner with developers and internal stakeholders to ensure designs are technically realistic. Use feedback loops and casual brainstorms to make the product consistent. - Process Awareness: Operate within an Agile workflow. While the Senior team sets the strategy, you are encouraged to suggest improvements to the design-to-development handoff to increase efficiency. - Support & Estimation: Assist in estimating design efforts for new internal initiatives or feature expansions, demonstrating an understanding of timelines and complexity. Qualifications - Experience: 2+ years of hands-on experience in UI/UX design, specifically with B2B SaaS or Enterprise/Internal systems. - Tooling: Proficiency in Figma (Auto-layout, Components, and Prototyping are second nature to you). - System Thinking: Strong understanding of design systems and how to apply them across complex, data-heavy interfaces. - Execution: Ability to interpret abstract requirements and transform them into high-fidelity screens that solve real workflow problems. - Communication: Fluent spoken and written English. You must be able to articulate your design decisions clearly to both developers and internal department leads. - Feedback Loop: A natural ability to receive and incorporate feedback effectively, refining designs through iterative cycles. - Independence: Able to plan and monitor your own work within short time horizons, working under general direction without needing constant supervision. Benefits - Strong community: Work alongside top professionals in a friendly, open-door environment. - Growth focus: Take on large-scale projects with a global impact and expand your expertise. - Tailored learning: Boost your skills with internal events (meetups, conferences, workshops), Udemy access, language courses, and company-paid certifications. - Endless opportunities: Explore diverse domains through internal mobility, finding the best fit to gain hands-on experience with cutting-edge technologies. - Flexibility: Enjoy radical flexibility – work remotely or from an office, your choice. - Care: We’ve got you covered with company-paid medical insurance, mental health support, and financial & legal consultations.

Role Description Ciklum is looking for an Expert Salesforce Engineer to join our team full-time in Canada. As an Expert Salesforce Engineer, become a part of a cross-functional development team, engineering experiences of tomorrow. Responsibilities: - Design, develop, and implement scalable Salesforce solutions using Apex, Lightning Web Components (LWC), Visualforce, and Salesforce APIs - Lead development activities across Salesforce platforms including: - Salesforce Loyalty Management - Experience Cloud - Consumer Goods Cloud - Data Cloud - Build and maintain customer-facing portals and communities using Experience Cloud - Configure and customize Loyalty programs, rewards structures, tier management, and customer engagement journeys - Develop integrations between Salesforce and external systems using REST/SOAP APIs, middleware, platform events, and integration frameworks - Perform deployment activities using CI/CD pipelines, DevOps tools, and release management best practices - Execute and support data migration activities including data mapping, transformation, cleansing, and validation - Collaborate with business stakeholders, architects, QA teams, and administrators to gather requirements and deliver technical solutions - Implement Salesforce security best practices including profiles, permission sets, sharing rules, and governance policies - Support production deployments, troubleshooting, performance tuning, and defect resolution - Mentor junior developers and participate in code reviews and technical design discussions - Contribute to solution architecture and ensure alignment with enterprise standards and Salesforce best practices Qualifications - 8+ years of Salesforce development experience - 3+ years of experience in Loyalty or Consumer Goods Cloud implementations - Strong understanding of Salesforce architecture and governor limits - Experience with Agile/Scrum methodologies - Knowledge of CI/CD and DevOps best practices - Ability to create technical documentation and solution design documents - Strong hands-on experience with: - Salesforce Apex - Lightning Web Components (LWC) - SOQL/SOSL - Triggers - Batch Apex - Queueable Apex - Platform Events - Experience with Salesforce Experience Cloud implementation and customization - Strong understanding of Salesforce Loyalty Management capabilities and implementations - Experience working with Salesforce Consumer Goods Cloud - Hands-on experience with Salesforce Data Cloud including data ingestion, identity resolution, segmentation, and activation - Strong knowledge of Salesforce deployment and release management processes - Experience integrating Salesforce with enterprise applications using: - REST APIs - SOAP APIs - MuleSoft or middleware platforms - ETL tools - Expertise in data migration strategies, data quality, and large-volume data handling - Experience with deployment tools such as: - Copado - Gearset - Jenkins - Git - Azure DevOps Benefits - Strong community: Work alongside top professionals in a friendly, open-door environment - Growth focus: Take on large-scale projects with a global impact and expand your expertise - Tailored learning: Boost your skills with internal events (meetups, conferences, workshops), Udemy access, language courses, and company-paid certifications - Endless opportunities: Explore diverse domains through internal mobility, finding the best fit to gain hands-on experience with cutting-edge technologies - Care: Healthcare, Basic Life Insurance, Short and Long-term disability insurance according to the Company’s Benefit Plans Company Description At Ciklum, we are always exploring innovations, empowering each other to achieve more, and engineering solutions that matter. With us, you’ll work with cutting-edge technologies, contribute to impactful projects, and be part of a One Team culture that values collaboration and progress. Now expanding across Canada, we’re looking for talented professionals to strengthen our North American footprint. Join us to innovate at scale and deliver world-class solutions to global clients.

Role Description Ciklum is looking for an Enterprise Fabric Architect to join our team full-time in the US. As an Enterprise Fabric Architect, become a part of a cross-functional development team engineering experiences of tomorrow. - 12–18 years overall experience with at least 7+ years in Enterprise Data Architecture, Cloud Data Platforms, Data Engineering, or Analytics Architecture. - Lead architecture strategy, onboarding standards, and platform governance for a large-scale Microsoft Fabric enterprise data acquisition and operationalization program. - Focus on defining scalable architecture patterns for onboarding enterprise data into Microsoft Fabric Bronze and Silver layers while enabling downstream analytics, reporting, semantic modeling, and AI initiatives. - Act as the primary architecture authority for the Fabric platform and drive enterprise-wide standards for ingestion, operationalization, governance, metadata, lineage, and reusable onboarding frameworks. - Requires deep expertise in modern cloud data platforms, enterprise architecture, data engineering, governance frameworks, and large-scale platform operationalization. Qualifications - Strategic Leadership: Proven experience designing and leading enterprise-scale Cloud Data Platforms and Data Engineering architectures. - Architectural Mastery: Expert-level knowledge of Microsoft Fabric, modern Lakehouse architectures, and Medallion Architecture principles. - Operational Excellence: Skilled in building scalable onboarding frameworks, managing metadata/lineage, and implementing robust operational controls. - Executive Communication: Strong stakeholder management skills with the ability to lead discussions at the executive level. Requirements - Platforms: Microsoft Fabric (OneLake, Lakehouse, Warehouse), Azure Synapse, Snowflake, and Databricks. - Data Engineering: Delta Lake, Spark, dbt, and Azure Data Factory. - Governance & DevOps: Microsoft Purview, Metadata frameworks, CI/CD, and DataOps practices. - Modeling: Power BI Semantic Models. Benefits - Strong community: Work alongside top professionals in a friendly, open-door environment. - Growth focus: Take on large-scale projects with a global impact and expand your expertise. - Tailored learning: Boost your skills with internal events (meetups, conferences, workshops), Udemy access, language courses, and company-paid certifications. - Endless opportunities: Explore diverse domains through internal mobility, finding the best fit to gain hands-on experience with cutting-edge technologies. - Care: Healthcare, Basic Life Insurance, Short and Long-term disability insurance according to the Company’s Benefit Plans.

Role Description Ciklum is looking for an Agentic Consultant to join our team full-time in Poland. As an Agentic Consultant, become a part of a cross-functional development team engineering experiences of tomorrow. You’ll design, implement, and scale AI-driven solutions that improve efficiency, accuracy, and user experience across the organisation. This is a hands-on, high-impact role for someone who loves solving complex problems, applying technology creatively, and making a visible difference in how a business operates. Responsibilities: - Lead the design, development, and deployment of automation solutions using RPA platforms, ML models, and workflow orchestration tools. - Implement and champion process mining and task mining initiatives to uncover optimisation opportunities across the business. - Act as a trusted automation partner to teams, helping them reimagine workflows and adopt automation-first approaches. - Collaborate with product, data, procurement, and engineering teams to integrate automation into broader digital strategies. - Establish governance, standards, and best practices for responsible automation at scale. - Provide training, documentation, and knowledge-sharing to upskill colleagues and grow an internal community of automation champions and citizen builders. - Stay ahead of industry trends in AI-driven automation, intelligent document processing, and hyperautomation, and translate them into actionable solutions. Qualifications - Proven experience in automation engineering, intelligent process automation, ML engineering, or a related digital transformation role. - Skilled in RPA tools (e.g., UiPath, Automation Anywhere, Power Automate), process and task mining platforms, and workflow design. - Familiar with ML techniques for classification, prediction, and optimisation, with practical deployment experience. - Strong understanding of enterprise digital systems (CRM, ERP, SaaS tools) and how to integrate automation into them. - Excellent communicator and collaborator, able to bridge business requirements and technical execution. - Experienced in agile delivery and managing automation projects from ideation to adoption. - Familiar with the ethical considerations of automation and AI, ensuring responsible use and sustainable outcomes. - Curious, detail-oriented, and driven by making processes smarter, faster, and more resilient. Benefits - Strong community: Work alongside top professionals in a friendly, open-door environment. - Growth focus: Take on large-scale projects with a global impact and expand your expertise. - Tailored learning: Boost your skills with internal events (meetups, conferences, workshops), Udemy access, language courses, and company-paid certifications. - Endless opportunities: Explore diverse domains through internal mobility, finding the best fit to gain hands-on experience with cutting-edge technologies. - Flexibility: Enjoy flexibility – full remote working possibilities. - Care: We’ve got you covered with company-paid medical insurance, mental health support, and financial & legal consultations. Company Description At Ciklum, we are always exploring innovations, empowering each other to achieve more, and engineering solutions that matter. With us, you’ll work with cutting-edge technologies, contribute to impactful projects, and be part of a One Team culture that values collaboration and progress. With delivery centers in Wrocław and Gdańsk, our 300+ professionals in Poland drive forward-thinking solutions for global clients. Join a community where collaboration sparks innovation—and your impact reaches millions.

Role Description Ciklum is looking for a Senior Agentic Consultant to join our team in the UK. As a Senior Agentic Consultant, become a part of a cross-functional development team engineering experiences of tomorrow. We’re building a centre of excellence for AI and automation, and as our Internal Automation Specialist, you’ll be at the forefront of transforming how we work. You’ll design, implement, and scale AI-driven solutions that improve efficiency, accuracy, and user experience across the organisation. This is a hands-on, high-impact role for someone who loves solving complex problems, applying technology creatively, and making a visible difference in how a business operates. Responsibilities - Lead the design, development, and deployment of automation solutions using RPA platforms, ML models, and workflow orchestration tools. - Implement and champion process mining and task mining initiatives to uncover optimisation opportunities across the business. - Act as a trusted automation partner to teams, helping them reimagine workflows and adopt automation-first approaches. - Collaborate with product, data, procurement, and engineering teams to integrate automation into broader digital strategies. - Establish governance, standards, and best practices for responsible automation at scale. - Provide training, documentation, and knowledge-sharing to upskill colleagues and grow an internal community of automation champions and citizen builders. - Stay ahead of industry trends in AI-driven automation, intelligent document processing, and hyperautomation, and translate them into actionable solutions. Qualifications - Proven experience in automation engineering, intelligent process automation, ML engineering, or a related digital transformation role. - Skilled in RPA tools (e.g., UiPath, Automation Anywhere, Power Automate), process and task mining platforms, and workflow design. - Familiar with ML techniques for classification, prediction, and optimisation, with practical deployment experience. - Strong understanding of enterprise digital systems (CRM, ERP, SaaS tools) and how to integrate automation into them. - Excellent communicator and collaborator, able to bridge business requirements and technical execution. - Experienced in agile delivery and managing automation projects from ideation to adoption. - Familiar with the ethical considerations of automation and AI, ensuring responsible use and sustainable outcomes. - Curious, detail-oriented, and driven by making processes smarter, faster, and more resilient. Benefits - Opportunity to work on projects with complex solutions where you communicate and work directly with clients. - Flexible, fantastic work culture and working environment focused on collaborative teamwork. - Comfortable office spaces designed to inspire ideas and creativity. - Market leading compensation package with benefits to match. Company Description Ciklum is a Software Engineering and Solutions Company with over 4,000 IT professionals and consultants in offices and delivery centres in London, India, Poland, Ukraine, and Spain. We empower employees from all backgrounds to thrive, grow in their careers, and make a real, visible impact within the organization and beyond.

Role Description Ciklum is looking for an Expert AI Engineer to join our team full-time in Ukraine. As an Expert AI Engineer, become a part of a cross-functional development team engineering experiences of tomorrow. - Embed into product teams and work 1:1 with senior engineers on real tasks - Co-develop and refine ways of using AI in everyday engineering workflows - Help teams adopt “agentic” ways of working through practical application, not just guidance - Start with one developer per team (phased rollout, not all teams at once) - Primarily focus on developers, with potential to expand support to QA, BA, and DevOps over time - Use and adapt to the approved internal toolset (e.g. Kiro, potentially Claude), ensuring compliance with TUI standards - Collaborate with internal AI/innovation teams to address tooling gaps or improvement opportunities - Engineers are actively using AI in their daily work in a meaningful way - AI is embedded into real development tasks (not just experimentation or training) - Teams become more efficient through practical AI adoption - Clear, reusable patterns for AI-supported development start to emerge Qualifications - 8+ years of professional experience in software, data, or AI engineering, including at least 3–4 years of hands-on experience designing and implementing AI/ML solutions - BSc, MSc, or PhD in Computer Science, Mathematics, Engineering, or a related quantitative field - Deep understanding of probability, statistics, and the mathematical foundations of machine learning and optimization - Proven experience building and deploying advanced AI systems, including Large Language Models (LLMs), multimodal, and generative AI architectures - Exposure to agentic system design, retrieval-augmented generation (RAG) and prompt engineering techniques - Strong proficiency in Python and experience with AI/ML development frameworks (e.g., PyTorch, TensorFlow, LangChain, Hugging Face or equivalent) - Familiarity with both AI development tooling and backend/service-side technologies is beneficial - Solid understanding of modern AI engineering practices, including model lifecycle management, observability, evaluation, versioning and continuous improvement - Familiarity with AI solution delivery methodologies (e.g., CRISP-ML(Q), TDSP or modern agile ML lifecycles) - Ability to visualize, interpret, and communicate model outputs and insights effectively using modern tools and dashboards - Proven experience in architecting and implementing end-to-end AI/ML solutions - Strong software engineering skills for AI system development, including data processing, API integration, and model serving - Hands-on experience with cloud-native AI platforms and services (AWS SageMaker, Azure ML, GCP Vertex AI or NVIDIA AI stack) - Proficiency in designing scalable ML/LLM pipelines and applying MLOps/LLMOps best practices - Experience with diverse data modalities (structured, text, image, audio, video) and multimodal model integration - Familiarity with handling complex data scenarios such as class imbalance, time-series forecasting and anomaly detection - Understanding of security, data governance and compliance considerations in AI system design Requirements - Broad exposure to enterprise-scale AI solution design across industries such as BFSI, Healthcare, Aerospace, Manufacturing, Energy, Telecom or Technology sectors - Proven ability to translate business and operational requirements into robust AI system architectures that deliver measurable impact - Familiarity with challenges of deploying AI in regulated environments and ensuring compliance with data privacy and protection frameworks - Experience managing sensitive or high-value data (PII, PHI), implementing strong security, governance and access control mechanisms - Understanding of enterprise data ecosystems and integration patterns (CRM, ERP, knowledge management or workflow systems) Business-related requirements - Proven experience delivering production-grade AI solutions that achieve measurable business and operational outcomes - Strong ownership of the full AI engineering lifecycle — from problem framing and architecture design to deployment, optimization, and continuous improvement - Ability to align technical decisions with business priorities, ensuring scalability, reliability, and measurable value from AI initiatives - Excellent collaboration and communication skills to work effectively with cross-functional stakeholders, delivery teams, and clients - High degree of autonomy, accountability, and attention to detail in managing complex, multi-component AI systems Benefits - Strong community: Work alongside top professionals in a friendly, open-door environment - Growth focus: Take on large-scale projects with a global impact and expand your expertise - Tailored learning: Boost your skills with internal events (meetups, conferences, workshops), Udemy access, language courses, and company-paid certifications - Endless opportunities: Explore diverse domains through internal mobility, finding the best fit to gain hands-on experience with cutting-edge technologies - Flexibility: Enjoy radical flexibility – work remotely or from an office, your choice - Care: We’ve got you covered with company-paid medical insurance, mental health support, and financial & legal consultations

Role Description Ciklum is looking for a Senior C++ Engineer to join our team full-time in Ukraine. As a Senior C++ Engineer on our Agent team, you’ll design, build, and optimize our real-time endpoint agent using modern C++ across Windows, Mac, and Linux environments. You’ll collaborate closely with product, backend, and security teams to drive end-to-end feature development, leveraging deep OS internals knowledge to protect real-world customer environments. Responsibilities - Design and implement scalable, high-performance modules for backup, disaster recovery, and continuous data protection - Develop lightweight, resilient backend components and agents across various OS environments - Contribute to distributed data communication frameworks with a minimal resource footprint - Optimize systems running in large-scale production environments, including containerized and serverless deployments - Collaborate in a fast-paced, team-driven setting to solve complex infrastructure and data resilience challenges Qualifications - 5+ years of experience in C++ and Linux, with deep knowledge of system internals - Strong understanding of scalable, modular software design and architectural patterns - Experience writing reusable C++ libraries - Familiarity with embedded or standalone open-source relational databases - Understanding fundamental design principles behind a scalable application - Comfortable with CI/CD workflows and version control tools (Git) - Experience implementing automated testing and unit tests - Team player, self-driven, excellent communicator Benefits - Strong community: Work alongside top professionals in a friendly, open-door environment - Growth focus: Take on large-scale projects with a global impact and expand your expertise - Tailored learning: Boost your skills with internal events (meetups, conferences, workshops), Udemy access, language courses, and company-paid certifications - Endless opportunities: Explore diverse domains through internal mobility, finding the best fit to gain hands-on experience with cutting-edge technologies - Flexibility: Enjoy radical flexibility – work remotely or from an office, your choice - Care: We’ve got you covered with company-paid medical insurance, mental health support, and financial & legal consultations

Role Description Ciklum is looking for a Senior Go Engineer to join our team full-time in Poland. As a Senior Go Engineer, become a part of a cross-functional development team working for the customer. Responsibilities - Uphold Code Quality & System Reliability – Write clean, effective, and idiomatic Go, ensuring our codebase is maintainable and scalable. Participate in pair programming and code reviews, providing and receiving constructive feedback to uphold our standards. - Act as a Technical Bridge to Partners – Serve as a key technical point of contact for our POS partners. Clearly communicate integration requirements, troubleshoot issues, and translate complex technical concepts for non-technical stakeholders to ensure smooth, successful partnerships. - Champion 'Working Out Loud' – In our hybrid environment, proactively share your work, progress, and challenges in Slack and through clear documentation. Contribute to a culture of transparency and collective ownership, ensuring the entire team stays informed. - Practice Test-First Development – Apply TDD and automated testing practices to guide design, prevent regressions, and ensure fast, reliable feedback loops across the system. - Diagnose & Resolve Production Issues – Investigate and solve complex technical problems within our live systems. Collaborate with the team to debug integration failures, identify root causes, and implement lasting solutions that improve system performance, stability, and visibility. Qualifications - Commercial Go Experience – A track record of writing clean, maintainable, and idiomatic Go in a professional environment. - Distributed Systems Knowledge – Solid understanding of microservice architectures and hands-on experience with asynchronous, event-driven communication patterns. - API Development & Integration – Strong experience designing, building, and consuming APIs, particularly for third-party integrations. - XP Practices & Mindset – Experienced in eXtreme Programming practices, including pair programming, collective ownership, and short feedback cycles. - Test-Driven Development (TDD) – Strong advocate of a test-first approach; hands-on experience applying TDD consistently to guide design, improve code quality, and prevent regressions. - Automation Testing – Commitment to quality through comprehensive automated testing (unit, integration, contract, and end-to-end), ensuring fast, reliable feedback loops. - Coaching & Mentoring – Skilled in coaching peers on TDD, pairing, and XP principles to improve team practices and uplift engineering culture. - Technical Communication – Excellent communication skills, with a demonstrable ability to explain technical subjects and integration requirements clearly to non-technical partners. - Remote Collaboration – Experience working effectively in an asynchronous, remote team environment, with a habit of "working out loud." Desirable - Docker and Kubernetes - AWS - DynamoDB - gRPC and Protocol Buffers - GitHub Actions Benefits - Strong community: Work alongside top professionals in a friendly, open-door environment. - Growth focus: Take on large-scale projects with a global impact and expand your expertise. - Tailored learning: Boost your skills with internal events (meetups, conferences, workshops), Udemy access, language courses, and company-paid certifications. - Endless opportunities: Explore diverse domains through internal mobility, finding the best fit to gain hands-on experience with cutting-edge technologies. - Flexibility: Enjoy flexibility – full remote working possibilities. - Care: We’ve got you covered with company-paid medical insurance, mental health support, and financial & legal consultations.

Role Description As an Expert NOC Engineer, become a part of a cross-functional development team, engineering experiences of tomorrow. We are seeking skilled and highly composed Incident Commanders to lead our organization's response to critical security incidents and impactful operational outages. This role is a prioritised command and control function, focused purely on driving impact resolution, real-time stakeholder management, and ensuring seamless communication across all levels of the business during a high-stress event. The Incident Commander possesses a strong technical foundation; their primary duty is not hands-on analysis, alert triage, or containment execution; rather, it is the strategic management, coordination, and resolution of the incident impact and immediate risks. Responsibilities: - Establish Centralized Command: Immediately assume control and leadership of the response effort across all impactful incidents, providing a clear, centralized chain of command to manage chaos, maintain focus, and ensure rational decision-making under pressure. - Coordinate Teams & Delegate: Direct and coordinate efforts across internal teams (Service Operations, Security Operations, Engineering, Legal, Communications, Business Unit leads) and external vendors. The IC is responsible for delegating tasks, setting clear roles and responsibilities, and ensuring efficient collaboration toward a common goal. - Understand the Impact: Work with the coordinated Incident Response team to set a clear definition of the problem and the impact felt by users (external and internal). - Prioritise: Review and prioritise the most impactful incidents during situations of multiple incidents at once. - Efficient Decision-Making: Prior to making critical decisions, gather all available information, assess the incident’s scope and priority, and analyze the potential risks of different courses of action. Act decisively to prevent further escalation and mitigate impact. - Oversee Operations: Maintain a holistic view of the incident, monitoring the progress of assigned activities, identifying & resolving bottlenecks, and ensuring the overall response is on track and moving toward resolution. - Drive Resolution: Maintain relentless focus on moving the incident toward mitigation, resolution, challenging assumptions. Qualifications - 5+ years of experience in Incident Response, Security Operations, or a critical IT Operations role, with a minimum of 3 years dedicated to leading high-severity incidents. - Demonstrated experience commanding large-scale, cross-functional incidents (e.g., major system outages, critical security breaches). - Strong Communication & Interpersonal Skills: Exceptional written and verbal communication skills, including the proven ability to present complex technical issues clearly to executive audiences. - Decisiveness and Sound Judgment: Proven ability to make critical, sound judgments and act decisively under pressure. - Technical Acumen: Deep understanding of the Incident Response lifecycle (Preparation, Identification, Containment, Eradication, Recovery, Lessons Learned) and sufficient technical knowledge of IT systems and processes to guide the coordinated response team. - Problem-Solving and Organizational Skills: Strong problem-solving, analytical, and organizational abilities to coordinate complex operations. - Adaptability and Resilience: Ability to remain composed, objective, and adaptable in dynamic, high-stress environments. - Experience utilizing incident management platforms (e.g., PagerDuty, ServiceNow IRM, XMatters) for triage, alerting, and communication. Requirements - Relevant certifications (e.g., ITIL v4, SANS GCIH, CISSP). - Experience working in a regulated industry (e.g., Finance, Healthcare). Benefits - Strong community: Work alongside top professionals in a friendly, open-door environment. - Growth focus: Take on large-scale projects with a global impact and expand your expertise. - Tailored learning: Boost your skills with internal events (meetups, conferences, workshops), Udemy access, language courses, and company-paid certifications. - Endless opportunities: Explore diverse domains through internal mobility, finding the best fit to gain hands-on experience with cutting-edge technologies. - Care: Healthcare, Basic Life Insurance, Short and Long-term disability insurance according to the Company’s Benefit Plans.

Role Description Ciklum is looking for a Senior IoT Engineer to join our team full-time in Ukraine. As a Senior IoT Engineer, you will become part of a cross-functional development team working with innovative technologies and contributing to the creation of a world-changing product. You will join a US-based startup focused on developing advanced brain-computer interface (BCI) technology to help people with severe disabilities. The company operates at the intersection of neuroscience and engineering, building cutting-edge solutions aimed at significantly improving quality of life. Responsibilities: - Design and implement hardware and software for embedded devices and systems from requirements to production and commercial deployment without supervision - Design, develop, code, test, and debug system software - Interface with hardware design and development - Analyze and enhance the efficiency, stability, and scalability of system resources - Integrate and validate new product designs - Support software QA and optimise I/O performance - Provide post-production support - Assess third-party and open-source software - Applying state-of-the-art embedded systems design to solve business problems - Performing research and developing proof-of-concept prototypes Qualifications - Ability to think in an analytic and structured way - S/MS degree in Computer Science or Engineering - Proven working 5+ years of experience in hardware and software engineering - Solid programming experience 3+ years in C/C++ - Experience with nRF Connect SDK, Cortex M (M0/M3/M4/M7/M33/M55), networking (Ethernet, WiFi, Bluetooth, Zigbee, etc.), MCU peripherals (UART, SPI, I2C, ADC, DAC, timers, etc.) - Proven experience in embedded systems design with hard real-time implementation and RTOS (e.g. FreeRTOS, Zephyr RTOS) - Hands-on experience in bringing up and troubleshooting on embedded targets - Familiarity with software configuration management tools, bug tracking tools, and peer review - Experience with GCC, VS Code, IAR ARM Workbench, Eclipse - Python for test scripts, automation, and development tools - Understanding of Git workflow and hands-on experience - Strong English language communication and technical writing skills - Ability to document properly systems functionality, code, and methodology - Good presentational and visualization skills. Ability to describe and present results clearly, answer questions, and communicate issues Requirements - Experience with Linux, experience with low-level OS/platform, understanding of Linux internals - DSP expertise and strong theoretical background - Proficiency in CI/CD development and deploying containers (e.g. Docker) - Experience with HIL testing - Experience with IoT platforms/frameworks Benefits - Strong community: Work alongside top professionals in a friendly, open-door environment - Growth focus: Take on large-scale projects with a global impact and expand your expertise - Tailored learning: Boost your skills with internal events (meetups, conferences, workshops), Udemy access, language courses, and company-paid certifications - Endless opportunities: Explore diverse domains through internal mobility, finding the best fit to gain hands-on experience with cutting-edge technologies - Flexibility: Enjoy radical flexibility – work remotely or from an office, your choice - Care: We’ve got you covered with company-paid medical insurance, mental health support, and financial & legal consultations Company Description At Ciklum, we are always exploring innovations, empowering each other to achieve more, and engineering solutions that matter. With us, you’ll work with cutting-edge technologies, contribute to impactful projects, and be part of a One Team culture that values collaboration and progress. As one of Ukraine’s largest IT companies and a top employer recognized by Forbes, we’ve spent over 20 years delivering meaningful tech solutions. We proudly support diverse talent and military veterans, recognizing their unique skills and perspectives they bring to shaping the future. Want to learn more about us? Follow us on Instagram, Facebook, LinkedIn. Explore, empower, engineer with Ciklum! Interested already? We would love to get to know you! Submit your application. We can’t wait to see you at Ciklum.