• Review flagged contractor onboarding cases, including KYC documentation, identity verification discrepancies, and incomplete or inconsistent submissions. • Manage the queue of manual reviews generated by stricter compliance controls, applying sound judgment to approve, escalate, or reject cases. • Review changes to legal identity and tax data submitted by contractors, assessing legitimacy and flagging anomalies. • Investigate beneficiary and bank account setup issues, including name mismatches, duplicate account risk, and potential fraud indicators. • Support re-verification workflows and in-life monitoring processes to ensure continued compliance throughout the contractor engagement. • Track and act on regulatory or policy changes that affect active contractor relationships. • Partner with the CX team on contractor and client-facing communications related to compliance matters, while retaining ownership of all compliance decisions and determinations. • Serve as the compliance subject matter expert in operational conversations involving contractor lifecycle issues. • Identify recurring compliance issues and patterns across the case queue, and feed structured insights back to the Product team to drive automation and reduce manual review volume over time. • Contribute to the development and refinement of internal compliance policies, playbooks, and decision frameworks.

• Research potential compliance cases and engages with potential cracked-software users and non-compliant users (both directly or indirectly) to maximize each opportunity. • Maintain a consistent pipeline of opportunities to achieve quarterly goals. • Resolve piracy and compliance issues by balancing the customer relationship with maximizing the value of each LC opportunity. • Work with the broader sales team and other internal teams to educate target accounts regarding software licensing and conducts account planning for strategic compliance deals. • Strategize, build, and manage the prospecting list for commercial sales across the assigned portfolio of products. • Manage end-to-end License Compliance reviews, which include managing third-party firms and working extensively with many of Chaos’ internal teams. • Maintain a clear track record within the company’s CRM system. • Monitor sales results based on KPIs. • Prepare reports and analyses for sales management.

Role Description The Senior AML/CFT Compliance Officer is a senior individual contributor role responsible for ensuring the effectiveness and continuous improvement of the organization's Anti-Money Laundering and Counter-Financing of Terrorism program, specifically focusing on the AML/CFT risk of banking cryptocurrency. This position requires advanced expertise in cryptocurrency and financial crime compliance, strategic thinking, and the ability to influence behavior and drive change across the organization. The officer will lead complex investigations, provide expert guidance to business units, and collaborate with senior management to develop and implement AML/CFT strategies to address the risk of cryptocurrency banking that align with regulatory requirements and industry best practices. Responsibilities - AML/CFT Program Leadership and Strategy: - Leads the analysis of external laws and regulations, as well as internal processes and systems, related to the AML/CFT risk of banking cryptocurrency. - Develops and revises policies, procedures, and controls to ensure regulatory compliance and mitigate financial crime risks associated with cryptocurrency banking. - Provides strategic direction and oversight for the AML/CFT program, aligning it with organizational goals and risk appetite. - Complex Investigations, Due Diligence, and Advisory: - Manages a portfolio of highly complex and sensitive AML/CFT investigations related to cryptocurrency. - Provides expert guidance to business units and internal stakeholders on AML/CFT cryptocurrency matters. - Conducts Due Diligence Reviews on complex higher risk cryptocurrency clients and business types. - Quality Assurance, Testing, and Training: - Develops and implements quality assurance and testing methodologies for AML/CFT processes and controls related to cryptocurrency banking. - Oversees the execution of testing and quality assurance reviews. - Develops and delivers training programs on AML/CFT cryptocurrency compliance for employees at all levels. - Data Analysis, Reporting, and Innovation: - Oversees the development of data analytics tools and strategies to enhance AML/CFT monitoring and risk detection related to cryptocurrency banking. - Provides operational support to the AML/CFT program for sanctions screening and transaction monitoring related to cryptocurrency banking. - Prepares comprehensive reports for senior management and the board on AML/CFT risks and trends associated with cryptocurrency banking. - Identifies opportunities for innovation and process improvement within the AML/CFT program. - Regulatory Engagement: - Monitors regulatory developments and emerging risks in the cryptocurrency landscape. Qualifications - Bachelor's Degree and 6 years of experience in AML/CFT compliance, investigations, or related field; CAMS certification strongly preferred. - Deep understanding of BSA/AML regulations, OFAC, KYC, and other relevant regulatory requirements. - Experience with AML/CFT software, data analytics tools, and case management systems. - Strong leadership, communication, and problem-solving skills. - OR High School Diploma or GED and 10 years of experience in AML/CFT compliance, investigations, or related field; CAMS certification strongly preferred. Requirements - License or Certification Type Preferred: CAMS certification. - Skills: - Expertise in cryptocurrency compliance. - Leadership. - AML/CFT regulatory knowledge. - Investigative techniques and Enhanced Due Diligence. - Data analysis and interpretation. - Quality assurance methodologies. - Risk assessment and mitigation. - Financial crime risk awareness. - Reporting and documentation. - Compliance program management. - Training and development. - Stakeholder management and communication. Benefits - The base pay for this position is generally between $111,000 and $165,000. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. - For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment. - Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. - More information can be found at First Citizens Bank Benefits .

Role Description Care Access is seeking a skilled and experienced Specialist, Study Training Compliance and DOA Matrix Management , to join our dynamic Central Support Operations team, part of the Global Expansion and Study Operations department. The Specialist supports critical compliance functions to ensure study training requirements and delegation matrices are accurately managed across clinical research studies. This role contributes to site staff readiness and regulatory adherence by: - Tracking training completion - Maintaining essential clinical staff records - Ensuring Delegation of Authority (DOA) matrices are complete, reviewed, and approved in accordance with standard processes The ideal candidate is organized, responsive, and passionate about maintaining quality in a regulated, fast-paced environment. Qualifications - Understanding of clinical research operations and the importance of compliance and documentation - Strong organizational and tracking skills; detail-oriented with the ability to manage multiple tasks effectively - Comfortable working with technology platforms (e.g., Clinical Conductor, Florence, SIP); Microsoft Office proficiency required - Strong interpersonal and communication skills for cross-functional teamwork - Ability to work both independently and as part of a collaborative team - Professional and adaptable when interacting with providers, vendors, and sponsor representatives - Knowledgeable in Microsoft Office applications, particularly Excel, Word, Outlook, and SharePoint; familiarity with internet-based research and database systems is essential - Strong interpersonal and customer service skills, with the ability to interact professionally with healthcare providers, internal staff, and external business partners Requirements - Bachelor’s degree in Life Sciences, Health Administration, or a related field preferred - Minimum of 2 years of experience in a Central Support or clinical research support role at Care Access or within a comparable organization (in clinical research, training compliance, operations, or document management in a regulated environment) - Proven experience supporting onboarding, training compliance, and/or access coordination in a regulated research environment - Demonstrated ability to navigate and work within compliance-driven systems and support multi-trial documentation workflows - Familiarity with eISF (Florence) and clinical training platforms is a plus Benefits - Paid Time Off (PTO) and Company Paid Holidays - 100% Employer paid medical, dental, and vision insurance plan options - Health Savings Account and Flexible Spending Accounts - Bi-weekly HSA employer contribution - Company paid Short-Term Disability and Long-Term Disability - 401(k) Retirement Plan, with Company Match