Role Description Vantheon is a research lab studying how AI will disrupt investing across economic classes. We believe the tools of wealth creation have been locked behind institutional walls for too long. We are here to change that. Before we can change how people build wealth, we have to reach them. That means pricing that actually reflects the value we deliver, a growth engine that finds the right customers before we spend a dollar on acquisition, and a monetization model that compounds over time. That is what this role is responsible for building. What You Will Do - Pricing Strategy & Packaging - Doing the deep work on pricing research - talking to customers, studying competitors, figuring out what people will actually pay for - Design and iterate on pricing models and packaging tiers - Build the business cases that align the founding team on pricing decisions - Own pricing as a long-term discipline - adapting as we launch, scale, and expand into new asset classes - ICP & Go-to-Market - Define and continuously refine the Ideal Customer Profile - who our early adopters actually are, and who they continue to be - Translate ICP insights into targeting, messaging, and acquisition strategy - Partner with engineering to ensure the product experience reflects what we learn about the customer - Growth Strategy & Execution - Build and own the growth model - experiment, iterate, and act - Identify and prioritize acquisition channels for a consumer fintech product from scratch - Design and run experiments across messaging, channels, and ICP refinements, then scale what works - Track and report on growth KPIs in a way that drives decisions, not just dashboards - Revenue Operations - Stand up the RevOps infrastructure - the systems, data flows, and reporting cadences the business needs to operate - Ensure pricing decisions are reflected accurately across all customer touchpoints - Build the feedback loops between customer data and pricing and growth strategy Qualifications - 4–6 years of experience spanning pricing strategy, GTM, growth, or revenue operations - ideally across both a structured environment (consulting, investment banking) and a hands-on operator role - Deep familiarity with consumer fintech - the products, the economics, and the customers - Strong analytical foundation - you can build a pricing model and a willingness-to-pay framework from scratch - Experience taking a product to market, not just advising on how it should be done - Clear, direct communicator who can translate complex analysis into decisions - Someone who operates with urgency and ownership - this is a small team Bonus Points - You personally invest - in equities, crypto, or both and you have strong opinions about the experience - You are active in retail investing communities and understand what drives that culture - You have worked directly on pricing or monetization for a subscription or usage-based consumer product - You have experience with new asset class expansion or international pricing Benefits - 100% health insurance coverage (50% for dependents) - Unlimited PTO - $2,000 annual AI learning stipend - 401k - On-site chef for those working out of the office

• Conducting analysis and/or work streams within high-profile, high-impact strategy projects • Participating in interviews and working sessions with leaders within Medicare and Medicaid and across the broader organization • Conducting industry, market, competitor, and financial analysis and identifying insights for Humana • Creating high quality analysis and deliverables that clearly frame objectives, issues, and challenges, and articulate insightful findings and recommendations • Working collaboratively with fellow team members and leaders across the company

Role Description The Growth Consultant (Virtual) is a healthcare sales adviser responsible for guiding Medicare-eligible seniors through their enrollment journey with ChenMed. Working within targeted campaigns, the Growth Consultant (Virtual) manages inbound and outbound member acquisition efforts, member retention initiatives, and disenrollment recovery activities, using relationship-building skills, accurate data management, and consultative dialogue to achieve growth objectives. The Growth Consultant (Virtual) takes ownership of campaign performance across the full member lifecycle, using product knowledge and clear communication to build trust with prospective and existing members while maintaining accountability for enrollment and retention results. Essential Job Duties/Responsibilities: - Engages prospective and current members through inbound/outbound calls to promote services, schedule First Appointments and VIP tours, address retention concerns, and recover disenrollments. - Owns and executes assigned acquisition, retention, and recovery campaigns, collaborating within pods to meet performance goals and optimize conversion outcomes across the member lifecycle. - Maintains accurate and comprehensive documentation of all member interactions, campaign outcomes, and follow-up requirements in Salesforce and any other relevant systems used by the COE. - Actively participates in team discussions to identify process improvements, refine communication approaches, and enhance overall member experience. - Delivers consistent, professional interactions by following established campaign workflows, effectively handling objections, and clearly articulating ChenMed's value proposition. - Supports campaign pilots and strategic initiatives by providing field-based insights, identifying operational challenges, and recommending solutions. - Meets or exceeds defined performance metrics including contact rates, conversion rates, retention rates, and quality assurance standards. - Performs other related duties as assigned. Qualifications - Excellent verbal communication skills with a clear, confident phone presence and ability to build rapport with senior customers through virtual channels. - Detail-oriented organizational skills with the ability to manage multiple priorities, high call volumes, and various campaigns in a fast-paced work environment. - Demonstrated knowledge of negotiation, probing techniques, closing skills, and objection handling specifically for phone-based sales interactions. - Strong interpersonal and problem-solving skills with the patience and ability to engage seniors in meaningful conversation while maintaining empathy and understanding of their healthcare needs. - Proficiency in MS Office Suite (PowerPoint, Excel, Word, and Outlook), Salesforce CRM, and other database, email, and reporting software. - Proficient keyboarding skills with ability to accurately type and take notes while engaged in phone conversations. - Comfortable working in a dynamic, goal-oriented environment with ability to handle rejection and maintain motivation. - Familiarity with Medicare Advantage basics, and senior-focused service delivery. - Knowledge of HIPAA compliance and healthcare privacy regulations. - Ability to work autonomously in a remote environment. - Ability and willingness to travel up to 25% of the time for local, regional, or national team meetings. - Spoken and written fluency in English; bilingual a plus. Requirements - High School Diploma or GED required. - Minimum of one (1) year of successful sales or customer service experience with demonstrated performance results; working with seniors a plus, as is a general understanding of Medicare Advantage. - Relevant experience establishing and maintaining customer relationships through various channels and interactions. - Experience working with business partners, agents, brokers, or referral sources preferred. - Experience working with seniors, healthcare, or Medicare-eligible populations preferred. - Proven track record in sales or customer service with measurable results (conversion rates, retention rates, customer satisfaction scores). - Experience managing multiple campaigns, lead sources, or customer segments simultaneously preferred. Benefits - Great compensation. - Comprehensive benefits. - Career development and advancement opportunities. - Great work-life balance. - Opportunities to grow.

• Define the Growth Strategy: Develop and execute comprehensive market entry and penetration strategies across Australia. • Drive Acquisition & Retention: Own the end-to-end user lifecycle—from paid marketing, influencer campaigns, and community-led initiatives to activation, engagement, and win-back strategies. • Optimise the Funnel: Partner closely with Product to refine onboarding, improve conversion rates, limits, and user experience. • Lead Cross-Functional Execution: Oversee day-to-day operations by coordinating across Growth, Ops, Product, CRM, and Partnerships. • Maximise Performance & Unit Economics: Track and analyse key metrics, continuously optimising growth levers • Build a High-Performing Team: Hire, mentor, and lead an innovative growth team.