• Create Project Plans, onboarding/transition plans, RAIDS logs, and SteerCo reports. • Forecast onboarding and Go Live dates to ensure services are launched on time and within budget. • Liaise with local HSP experts and service providers, maintaining strong relationships and open communication. • Serve as a Single Point Of Contact (SPOC) for customers and an escalation point of contact for GSAs. • Provide excellent customer-centric service. • Act as an ‘Account Manager to coordinate satisfactory resolution to critical issues associated with service delivery or account management post-implementation. • Proactively monitor the overall status of service delivery, aligning with Global Services Associate and Operations Director as necessary for customers. • Adhere to SLAs in terms of responsiveness and quality where applicable. • Update and maintain BAU related systems ensuring data accuracy and timeliness. • Create Service tickets and verify data provided by Customers and Local Service Partners (LSP). • Monitor Calendars to ensure Customers and LSPs meet all deadlines. • Update a regional and/or service line-specific knowledge base. • Provide feedback on team processes and other business improvement initiatives. • Actively train and onboard team members on Implementation or BAU related activities. • Respond to customer ad hoc queries, ensuring appropriate teams are involved in the event of either escalations or opportunities for service add-ons. • Track and forecast pre-defined key account metrics. • Support operational projects and contribute to the ongoing development and scaling of the HR Administration function. • Perform additional duties as assigned

• Act as a central operational lead within the HR Administration function • Support the delivery of high-quality HR administrative services across a global customer portfolio • Coordinate onboarding and employee lifecycle activities • Oversee day-to-day HR administration operations • Maintain strong relationships with customers, partners, and internal stakeholders • Serve as a key escalation point to ensure consistent service delivery standards • Manage onboarding, support ongoing lifecycle administration, and ensure timely service delivery in collaboration with internal teams and external partners • Align processes with Global Services Associate and Operations Director as necessary for customers • Adhere to SLAs in terms of responsiveness and quality where applicable • Train and onboard team members on Implementation or BAU related activities

Role Description Curinos is seeking a People & Culture Generalist to provide maternity leave coverage across two consecutive HRBP leaves from June through December 2026. This role will support a population of approximately 150 employees, with a primary focus on benefits administration, immigration support, and employee relations. As a key member of the People & Culture team, you will partner closely with leaders and employees to ensure seamless delivery of core programs, maintain compliance, and enhance the overall employee experience. - Serve as the primary point of contact for employee inquiries within the teams you support, delivering responsive support across People & Culture programs. - Assist with day-to-day benefits administration for the U.S., Canada, and UK, including: - Annual renewals and vendor coordination - Open enrollment planning, execution, and employee education - Regulatory filings, audits, and reporting - Oversee immigration administration in partnership with external counsel, including visa tracking, documentation, and employee communications to ensure compliance and a smooth employee experience. - Administer leave of absence programs (FMLA, disability, state leave, and company parental leave), ensuring accurate coordination and clear communication. - Process and reconcile monthly benefits invoices across all plans (medical, dental, vision, COBRA, disability, and ancillary vendors). - Maintain and troubleshoot HRIS (ADP) integrations and data feeds with benefits carriers; resolve discrepancies proactively. - Partner with managers on employee relations matters, providing guidance on performance, conduct, and workplace concerns. - Support performance management and talent review processes, including improvement plans and retention strategies. - Coordinate onboarding activities, including orientation, benefits enrollment and immigration-related documentation where applicable; gather feedback through onboarding surveys. - Manage offboarding processes, including benefits transitions (e.g., COBRA) and outplacement services. - Support ongoing enhancements to the HRIS system and People & Culture intranet. - Partner with payroll to ensure accurate processing of global payroll changes (U.S., Canada, UK). - Assist with compliance and reporting requirements, including EEO, Affirmative Action, ADA, FMLA, VETS-100, and immigration-related reporting. - Support audits, data requests, and continuous improvement initiatives within the People & Culture function. - Contribute to special projects as needed. Qualifications - Bachelor’s degree required - 3+ years of experience in People & Culture / Human Resources, with strong expertise in benefits administration and/or immigration processes - Experience partnering with immigration counsel and managing visa processes preferred - Proficiency in Microsoft Office Suite (strong Excel skills preferred) and HRIS/payroll systems (ADP experience a plus) - Detail-oriented, highly organized, and able to manage multiple priorities independently Requirements - Compensation: $60 – $65 per hour Benefits - Competitive benefits, including a range of Financial, Health and Lifestyle benefits to choose from - Flexible working options, including home working, flexible hours and part time options, depending on the role requirements – please ask! - Competitive annual leave, floating holidays, volunteering days and a day off for your birthday! - Learning and development tools to assist with your career development - Work with industry leading Subject Matter Experts and specialist products - Regular social events and networking opportunities - Collaborative, supportive culture, including an active DE&I program - Employee Assistance Program which provides expert third-party advice on wellbeing, relationships, legal and financial matters, as well as access to counselling services

• Primary HR Business Partner and first point of contact for Go To Market Executives • Lead the creation of the annual Revenue and Marketing Divisional People Plan • Act as a trusted advisor, coach, and thought partner to C-Suite members • Lead the delivery and adoption of cyclical HR products into the Divisions • Monitor, track, and report on key Divisional workforce data • Drive division-wide engagement action planning and communications • Champion the effective adoption of HR policies and practices • Coaching of people managers on tactical issues • Act as Senior Business Partner Representative on CoE initiatives • Lead global HR projects or initiatives impacting the whole company • Coach and mentor junior members of the People Experience Team • Partner with People Operations for HR Operations execution • Be the Geographic people lead for USA/UK