Role Description The Lead Software Architect is responsible for defining and guiding enterprise and solution architecture strategy for complex, scalable platforms and applications that support core organizational functions. This role drives architectural direction through analysis, governance, standards, and technology evaluation, ensuring architectures meet current business needs while anticipating future capabilities. The Lead Software Architect partners closely with engineering leadership, product, security, and business stakeholders to ensure architectural alignment, influence roadmaps, and reduce delivery risk. This is a strategy-first role focused on design leadership, decision frameworks, and cross-team alignment. Qualifications - Bachelor’s degree in Computer Science, Software Engineering, or a related field (or equivalent experience). - 8+ years of experience in software engineering, systems design, or solution architecture, with demonstrated ownership of architecture across multiple products/systems. - Proven experience leading architecture strategy, establishing standards, and conducting architecture reviews for large initiatives. - Deep knowledge of designing complex architectural frameworks and guiding multi-team technical direction without appreciable direction. - Strong ability to develop specifications for new products and enhancements and define integration concepts. - Experience creating and maintaining reference architectures, patterns, and guardrails. - Strong stakeholder communication and influence skills; ability to align technical strategy to business goals. - Ability to evaluate technology trends and recommend solutions that increase systems flexibility and cost-effectiveness. - Strong written and verbal communication skills (MS Word, Excel, Visio, PowerPoint). - Experience with wireless 4G and 5G communications networks. - Experience with SIP and IMS communications networks. - Experience with HTTP and RESTful Web-Service APIs. - Experience with large system deployments with complex data flows and message flows, with the ability to grasp the end-to-end system behavior and describe it to a variety of technical and non-technical audiences. - Ability to navigate, understand, and implement a variety of industry standards: 3GPP wireless 4G/5G, ATIS, IETF RFC’s, NENA. - Ability to estimate the development effort for new feature requests. - Ability to translate customer needs and requests into detailed technical requirements and provide guidance to the development teams with regard to the implementation of various features and capabilities. - Ability to maintain accurate and up-to-date functional requirements for multiple platforms and products. - Ability to work collaboratively with product, sales, development, deployment, and support teams. Requirements - Define, develop, and evolve application, platform, and system architectures aligned to business objectives and technical standards. - Create and maintain reference architectures, patterns, guardrails, and principles to guide development and delivery teams. - Establish and own architectural governance models (e.g., review processes, exception handling, architecture decision records). - Lead architectural reviews and provide recommendations on build/buy/integrate decisions for major initiatives. - Establish design, integration, and security standards to ensure consistency, maintainability, and long-term scalability. - Lead high-level architecture analysis and develop specifications for new products, platforms, and major enhancements. - Produce solution designs and architecture artifacts (current/future state diagrams, integration models, NFRs, decision logs, roadmaps). - Ensure architectures address non-functional requirements such as scalability, reliability, performance, security, and maintainability. - Identify and mitigate architectural risks early; define options and tradeoffs for stakeholder decision-making. - Partner with engineering, product, security, and business stakeholders to ensure systems meet current and future needs. - Translate business strategy into technical direction and align multiple teams and systems to a cohesive architecture. - Communicate architecture decisions, standards, and roadmaps clearly to technical and non-technical audiences. - Evaluate emerging technologies and recommend options that increase cost-effectiveness, flexibility, and systems scalability. - Analyze current architectures to identify improvement opportunities and modernization paths. - Promote best practices for integration and architecture evolution, including interoperability with third-party solutions where relevant. - Provide architectural guidance for reliability and operational readiness (e.g., resiliency patterns, observability requirements, incident learnings into design). - Serve as an escalation point for architecture-related issues impacting delivery or stability; coordinate with appropriate teams for resolution. - Influence technical direction across teams through mentorship, architectural coaching, and facilitation of reviews and decision forums. - Coordinate the work of others to ensure architectural alignment and successful project completion. Benefits - Comprehensive benefits package including medical, dental, vision, life and disability coverage. - Paid time off. - Registered Retirement Savings Plan (RRSP). - Tuition reimbursement. - Paid parental leave. - Access to a comprehensive library of personal and professional training resources. - Employee discounts. - Insurance coverage and more!

• Support the design and evolution of architectures in cloud and hybrid environments (on-premises + cloud) • Work alongside teams to build modern solutions (containers, microservices, CI/CD) • Contribute to architecture, deployment, and operations standards (GitOps, automation, best practices) • Support platform evolution (Kubernetes, Docker, Portainer, GitLab CI/CD) • Participate in infrastructure automation (Infrastructure as Code) • Support troubleshooting and continuous improvement of environments • Contribute technical documentation and dissemination of best practices • Support initiatives for resilience, high availability, and system modernization

Role Description The Solution Architect - Microsoft (Power Platform and Copilot Studio) leads the discovery, solutioning and delivery of modern digital products and platforms, integrating data and AI capabilities to drive measurable business outcomes. This role partners closely with clients, stakeholders, designers, engineers, and data scientists to define product vision, shape roadmaps and deliver scalable, responsible, and insight-driven digital experiences. Technical Product Managers have technical fluency to scope, prototype, plan and estimate digital application and data platform solutions, partnering closely with architects and engineers. Qualifications - Bachelor’s degree required (Computer Science, Engineering, Robotics, Systems, or related preferred). - Master’s degree a plus (AI/ML, Robotics, Computer Vision, Systems Engineering, HCI). - 6–10+ years of experience in solution architecture or consulting delivery for digital/software products. - Demonstrated success supporting presales: discovery workshops, solution narratives, prototypes/POCs, estimates, contribution to proposals and executive-ready presentations. - Hands-on delivery experience with Microsoft Power Platform and Copilot Studio (designing, building, testing, and releasing apps/automations/agents) across the full SDLC. - Experience establishing delivery standards and ALM for Power Platform/agents, including environments, solution packaging, deployment pipelines, and GitHub-based source control. - Experience implementing governance for Power Platform and agents (policy, lifecycle, security, and compliance), including Dataverse and connector strategy. - Strong understanding of AI concepts (generative AI, automation, and model/application integration) and ability to translate them into measurable business value and product requirements. - Strong stakeholder management and communication skills, with the ability to explain complex technical topics to executive and non-technical audiences. - Working knowledge of responsible AI and data governance practices (privacy, transparency, bias, and risk management) within enterprise delivery contexts. Requirements - Travel Requirements: Up to 25% of the time. Benefits - Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program. - Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement. - Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement. - Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program.

• Performs full scope of architectural services including concept design, building code analysis reports, construction drawings and specifications, detailing, and support during permitting, bidding, and construction • Conducts detailed investigation of current conditions, prepares documentation and reports • Coordinates and reviews disciplines in an integrated project approach to help ensure all aspects of design and implementation are cohesive and aligned • Provides recommendations and consults on building materials selection • Ensures building and site aesthetics are incorporated within the design and are based on project requirements • Provides construction support, review of shop drawings and prepares RFIs and addendum