
World Wide Technology Healthcare Solutions
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Founded in 1990, World Wide Technology (WWT) is a global systems integrator with $13.4 billion in annual revenue that provides digital strategy, innovative technology and supply chain solutions to large public and private organizations.
102 Jobs
Service Delivery Manager
World Wide Technology Healthcare SolutionsFounded in 1990, World Wide Technology (WWT) is a global systems integrator with $13.4 billion in annual revenue that provides digital strategy, innovative technology and supply chain solutions to large public and private organizations.
Role Description This role is responsible for service delivery management and oversight, process improvement, tooling evolution, and operational standardization. The position acts as a critical link between bridge operations, PMO, and tooling teams, ensuring projects are onboarded efficiently and execution continuously improves. This role requires hands-on live bridge, which can occur at night and day times, to coach and train new and existing Multi-Site Cut admins. The role prioritizes scalability, standardization, and efficiency across multiple projects, not just individual bridge execution. Key Responsibilities - Process Improvement & Standardization - Analyze existing bridge workflows and identify opportunities to improve efficiency, reduce friction, and eliminate manual work. - Standardize processes across projects to create consistency in execution. - Continuously refine operational flows based on real-world experience and feedback from key stakeholders. - Tooling Ownership & Evolution - Own and help evolve operational tools. - Translate operational requirements into tooling enhancements (e.g., prompts, workflows, inventory tracking). - Ensure tools align with real-world execution. - Partner with engineering to implement updates and new capabilities. - Bridge Lifecycle Support (Advisory vs. Execution) - Perform advisory and oversight role by providing real-time bridge coaching. - Provide guidance across multiple bridges. - Support escalation points and intervene as needed during critical phases. - Help shift operations toward sustainable, repeatable execution models. - Project Onboarding & PMO Partnership - Serve as a subject matter expert for onboarding new projects and workstreams. - Ensure PMO requirements are translated into executable, field-friendly processes. - Advocate for operational needs (cut admin, deployment, tooling) during project setup. - Help define (not limited to): - Deployment guides - Runbooks - Operational expectations - Change Management & Operational Stability - Support structured change management to reduce disruption from rapid or unclear changes. - Help stabilize operations by introducing controlled, well-communicated updates. - Improve adoption by embedding changes directly into tools and workflows rather than relying on memory or manual steps. - Data, Reporting & Efficiency Gains - Improve data capture accuracy through structured tooling (e.g., prompts, inventory tracking). - Reduce reliance on manual processes by enabling system-driven data capture and reporting. - Enable PMO and leadership visibility with standardized outputs and reporting capabilities. - Scale & Expansion Across Organization - Expand standardized tools and processes beyond current programs (e.g., to other clients, regions, or teams). - Support global scalability and cross-team consistency. - Drive adoption of unified tooling across diverse project environments. Qualifications - Deep hands-on experience running bridge operations - Strong understanding of real-world execution challenges - Ability to translate operational needs into structured processes and tools - Comfortable working across technical, operational, and project management domains - Strong communication and influence skills across teams Requirements - Salary range: $85,000.00 to $100,000.00 annually, based on various factors including shift, location, experience, skill set, performance, licensure and certification, and business needs. - Variable incentive compensation may be available, such as bonuses or commissions. Benefits - Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program - Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement - Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement - Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program
Senior Project Manager
World Wide Technology Healthcare SolutionsFounded in 1990, World Wide Technology (WWT) is a global systems integrator with $13.4 billion in annual revenue that provides digital strategy, innovative technology and supply chain solutions to large public and private organizations.
Role Description The Sr Project Manager will be responsible for managing and supporting a variety of customer lab projects and programs in the ATC. - Manages the day-to-day operational and tactical aspects of multiple and large complex projects with multiple work streams. - Ability to create in-depth WBS with interdependencies and a defined critical path. - Demonstrates excellent verbal and written communication skills; develops and executes an efficient internal and external communication strategy for ensuring communication with all levels of management within the team. - Monitors and reports on project progress to stakeholders. - Builds and strengthens relationships with the customer and stakeholders (internal and external). - Responsible for creation and maintenance of resource plans ensuring effective resource allocation and distribution across portfolio of projects. - Utilizes project management tools and techniques to improve execution and drive efficiencies. - Implements engagement review and quality assurance procedures in accordance with our methodology. - Ensures profitable and successful execution of all assigned engagements as measured by regional goals and customer feedback. - Proactively manages changes in project scope. - Effectively creates and executes risk management plans. - Manages and analyzes profitability, revenue, margins, bill rates, and utilization across projects. - Understands and manages key project financial components to ensure projects are delivered within budget. - Responsible for quality and timely execution of deliverables across projects. Qualifications - A minimum of 5 years' progressive experience in a related field required. - A Bachelor's Degree in Arts/Science (BA/BS) preferred. - Project Management Professional (PMP) certification through Project Management Institute (PMI) preferred. - Understanding of financial processes; ability to understand, analyze and create financial reports. - Extensive experience with people management, strategic planning, and change management. - Proven experience with risk management; demonstrated ability to communicate appropriately to leadership. - Understanding of and the ability to utilize the process of stakeholder analysis. - Ability to work independently and aggressively track to project timelines. - Demonstrate a high-level of customer care. - Possess adequate interpersonal (soft) skills. - Critical thinking and problem solving. - Excellent decision-making and leadership capabilities. - Crisis management & conflict resolution experience. - Adaptability, empathy. - Good understanding of project management tools (CA Clarity & MS Project) and processes to perform duties. - Experience with Microsoft Excel, Salesforce, and Tableau. - Ability to communicate effectively with internal/external customers. - Ability to manage multiple projects simultaneously. - Demonstrates proficiency in project-related finance management. Requirements - Salary range: $100,000.00 to $125,000.00 annually, based on various factors. - Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions. Benefits - Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program. - Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement. - Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement. - Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program.
Security Solutions Lead Consultant
World Wide Technology Healthcare SolutionsFounded in 1990, World Wide Technology (WWT) is a global systems integrator with $13.4 billion in annual revenue that provides digital strategy, innovative technology and supply chain solutions to large public and private organizations.
Role Description We are seeking a Lead Security Consultant specializing in SASE/SSE technology to play a role in delivering outcomes across a wide range of global clients. Desired skillsets are centered around core Secure Service Edge (SSE) or Secure Access Service Edge (SASE) capabilities offered in the portfolios of both Netskope and Zscaler technology domains. This Lead Consultant position will require deployment experience of both the core products of these technologies as well as extended parts of the portfolio that customers require assistance deploying. This will be accomplished by engaging with project & practice leadership to plan outcomes for engagements, expanding the capabilities and offerings of the security practice and delivering on consulting engagements in a supporting capacity. Responsibilities - Play a critical role in delivering on projects leveraging Zscaler/Netskope products. - Lead and execute Zscaler/Netskope platform delivery, proxy migration efforts and testing. - Mentor other members of the Global Security Consulting practice on security strategy and architectures as well as consulting approach and skillsets. - Ensure the successful delivery of the most complex engagements involving Zscaler/Netskope technologies that result in meaningful outcomes to large global enterprise and government customers. - Create communication plans with an objective of informing on capabilities, services, and processes to support goals and objectives. - Participate or lead customer facing meetings, workshops, or other events related to cybersecurity lines of business. - Possess the ability to work in a client environment and develop a multitude of relationships, up to the executive level, with excellent communication skills. - Have expert level knowledge in one or more of the following cybersecurity areas: security architecture, cloud security, remote access, SOC operations, compliance, security governance, networks, protocols, threat management, change management, vulnerability management and overall cyber security best practices. - Provide support to multiple engagements across the Zscaler/Netskope portfolio. - Excellent communications skills that need to be demonstrated to internal and external teams. - Oversight and review of engagement collaterals such as presentation and deliverables. Qualifications - 7-plus years of cybersecurity experience with a background as a practitioner, or an industry facing consultant. - Minimum of a Bachelor’s Degree in Computer Science, Computer Information Systems, Information Security, or related field experience. - Technical expert in core Zscaler/Netskope solutions across a variety of deployment scenarios. - Highest level of technical pre-sales & post-sales certification(s) for Zscaler and/or Netskope such as: - Zscaler Certified Professional – Cloud Security (ZCCP-CS) - Zscaler Certified Professional – Zero Trust Network Access (ZCCP-ZPA) - Zscaler Certified Architect – Cloud Security (ZCCA-CS) (highly desired) - Zscaler Certified Deployment Specialist - Netskope Certified Cloud Security Architect (NCCSA-Arch) (highly desired) - Netskope Certified Cloud Security Engineer (NCCSE) - Netskope Certified Deployment Professional - Netskope Certified Cloud Security Integrator (NCCSI) - Demonstratable experience as a project or task lead and working with professionals across organizations. - Experience defining and scoping consulting engagements, including level of effort. - Experience leading multifunctional teams in the execution of complexity security consulting engagements. - Knowledge of the various industry and government strategies and standards in privacy and cybersecurity. - Extensive ability to perform concurrent tasks in complex environments under adjusting priorities. - Ability to communicate and modify approach, language, and style to different audiences. - Extensive experience in organizing resources, establishing priorities, and leading security initiatives. - Must have excellent communication skills, writing skills, and the ability to work with team members at all levels. - Must be a performance-driven team player with a superior attitude. - Working knowledge of other SASE/SSE technologies, such as Palo Prisma SASE or FortiSASE/SD-WAN, is a plus. - CISSP or CISM Preferred. Requirements - Strong leadership ability and proven skills bringing cyber security expertise from a consultant and/or technical background. - Experience in developing and refining service methodologies, as well as positioning them with senior leaders. - Diversified background is a plus and expertise in security domains such as strategy, security architectures, vulnerability management or others is required. Benefits - Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program. - Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement. - Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement. - Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program.
Rubrik BDM II
World Wide Technology Healthcare SolutionsFounded in 1990, World Wide Technology (WWT) is a global systems integrator with $13.4 billion in annual revenue that provides digital strategy, innovative technology and supply chain solutions to large public and private organizations.
Role Description Ideally, the candidate should have 3-7 years of applicable industry experience in a Cyber sales role. This candidate should have a demonstrated ability to think strategically about business outcomes, product, and technical challenges, as well as build and convey compelling value propositions in a simplified manner. Play a key cross-functional role in the creation of new security campaigns around growing Rubrik business. Qualifications - 3-7 years of applicable industry experience in a Cyber sales role. - Ability to think strategically about business outcomes, product, and technical challenges. - Skill in building and conveying compelling value propositions. Requirements - Responsible for enabling, activating, and supporting the WWT field sellers to drive accelerated market adoption for Rubrik. - Business background that enables engagement at various levels of an organization. - Sales background that enables management of joint GTM efforts and interaction with enterprise customers. - Play a key cross-functional role in the creation of new security campaigns around growing Rubrik business. - Deliver Rubrik-centric messaging across the global field organization to drive opportunities. - Work with multiple sales and technical teams within both WWT and Rubrik to define and execute joint technology, marketing, and sales initiatives. - Engage field sales organizations and establish interlocks with WWT sales teams to create and drive revenue opportunities. - Execute on activity targets and work with WWT sales organizations to achieve/exceed goals. - Create and execute the team's business plan with key internal stakeholders (e.g., service teams, etc.). - Identify joint customer segments and industry verticals to approach with a joint value proposition for using WWT. - Ensure that WWT is Rubrik’s preferred partner in each topic area. - Develop and manage internal enablement calendar for educating account teams. - Coordinate resources to present on relevant topics and enable sales teams to hunt for opportunities. - Prepare and give business reviews to the senior management team. Benefits - Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program. - Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement. - Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement. - Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program.
Technical Solutions Architect
World Wide Technology Healthcare SolutionsFounded in 1990, World Wide Technology (WWT) is a global systems integrator with $13.4 billion in annual revenue that provides digital strategy, innovative technology and supply chain solutions to large public and private organizations.
Role Description The Technical Solution Architect will design and validate AI-native architectures, lead technical engagements, and provide cutting-edge insights to support presales and delivery success. This role combines hands-on technical expertise with strategic collaboration to accelerate adoption of AI-native engineering practices. Responsibilities: - Architecture & Solution Design - Lead presales architecture design and proof-of-concept (POC) initiatives for AI-native solutions. - Create reusable solution templates and reference architectures, including labs in WWT’s AI Proving Ground. - Ensure successful handoff of solutions to delivery teams. - Technology Integration - Design AI-native engineering patterns across major cloud platforms (Azure, AWS, GCP). - Guide integration of AI tools into SDLC and DevOps pipelines for clients. - Research & Competitive Intelligence - Conduct deep research on AI-native tools and frameworks to determine best fit for customer environments. - Produce formal reports and actionable insights for leadership and presales teams. - Collaboration - Partner with AI Advisors, Business Development Managers, sales account teams, and delivery-focused solution architects on client-facing engagements. - Participate in internal enablement and training sessions as needed. - Performance & Impact - Deliver POCs that influence opportunities and closed deals. - Create technical artifacts that support enablement and presales success. - Contribute to internal knowledge-sharing and best practices. Qualifications - Minimum 2 years in solution architecture or presales engineering, or equivalent customer-facing technical leadership experience. - High comfort level with AI/ML concepts and tools; ability to stay on the cutting edge of emerging technologies. - Hands-on experience with AI frameworks and architecture design, specifically with AI Coding Assistants (Cursor, Github, Windsurf, etc). - Strong knowledge of cloud platforms (Azure, AWS, GCP) and integration patterns. - No certifications required. - Ability to simplify complex technical concepts for diverse audiences (preferred). - Strong presentation skills for client workshops and technical discussions (required). Requirements - Limited travel (10–20% annually) for client engagements and POCs. - No location restrictions. Benefits - Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program. - Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement. - Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement. - Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program.
AI Advisor
World Wide Technology Healthcare SolutionsFounded in 1990, World Wide Technology (WWT) is a global systems integrator with $13.4 billion in annual revenue that provides digital strategy, innovative technology and supply chain solutions to large public and private organizations.
Role Description The AI Advisor will serve as a trusted advisor and thought leader for AI-Native Engineering, helping clients and internal teams understand the strategic value of AI-native practices. This role combines executive-level advisory, content creation, and collaboration across the organization to influence adoption and market positioning. Responsibilities - Thought Leadership & Content Creation: - Develop original content such as blogs, whitepapers, and presentations to evangelize AI-Native Engineering. - Represent WWT at external conferences, webinars, and industry events as a subject matter expert. - Client Engagement: - Lead and support executive briefings with customers, providing strategic guidance on AI-native engineering. - Advise on AI strategy and governance or connect clients with the right internal experts when needed. - Internal Collaboration: - Maintain regular communication with delivery teams and presales roles to ensure alignment between strategy and execution. - Support creation of internal enablement materials and maturity models when needed. - Performance & Impact: - Track engagement with opportunities and accounts related to AI-Native Engineering. - Influence pipeline growth through thought leadership and advisory activities. Qualifications - Minimum 5 years in consulting, advisory, or executive engagement roles. - Strong understanding of AI technology and marketplace trends. - Conceptual understanding of AI-native engineering and differentiators among major AI services. - Comfortable discussing AI strategy, although deep technical implementation experience not required. - Exceptional public speaking skills for both large events and intimate executive sessions. - Ability to influence C-level decisions and articulate complex concepts clearly. Requirements - Travel up to 20–25% annually for client briefings and conferences. - Must be based in continental U.S. time zones. - A reasonable estimate of the current base pay range for this position is $155,000.00 to $240,000.00 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. - Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay. Benefits - Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program. - Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement. - Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement. - Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program.
Senior Analyst - Strategic Partner Integration
World Wide Technology Healthcare SolutionsFounded in 1990, World Wide Technology (WWT) is a global systems integrator with $13.4 billion in annual revenue that provides digital strategy, innovative technology and supply chain solutions to large public and private organizations.
Role Description The IT Senior Analyst position will assist in requirement collection and refinement activities associated with the systematic exchange of critical data elements between WWT and our partners. This role will also plan and conduct the testing and validation of solutions with internal and external stakeholders prior to deployment to our Production environment. You will work in a fast-paced environment with a dynamic team consisting of other Developers, Analysts, and Architects. Team members utilize a broad range of functional and technical skills and are encouraged to expand their functional knowledge and technical capabilities. This position will serve as an IT Senior Analyst for the Strategic Partner Integration (SPI) team. - Gather business and functional requirements for new requests and assemble pertinent detail into an easily consumed and readily understood format. - Create and maintain techno-functional documentation related to existing Business-to-Business integration-based solutions. - Define test conditions and execute test scripts to ensure system stability, validity, and data integrity. - Partner with SPI Developer peer group to ensure technical design meets stated requirements. - Manage complex integration projects that may have broad and ambiguous scope. - Lead demos and training sessions of new and existing functionality for both technical and non-technical audiences. - Actively contribute during all Agile Ceremonies (PI Planning, Daily Stand-ups, Team Retros, etc). - Provide functional and end-user perspectives during grooming/planning Agile ceremonies. - Leverage your knowledge and experience to mentor and coach and help grow other members of the team. Qualifications - Bachelor’s Degree in Computer Science, Engineering, MIS, or related technical field. - 5+ years’ experience working in an IT Analyst (or equivalent) capacity. - Experience in working and collaborating with business and cross-functional teams. - Expertise in writing/troubleshooting PL/SQL statements and in-depth familiarity with database operations. - Ability to lead requirement discussions, brainstorming, and design discussions. - Ability to quickly learn and implement new skills, technologies, frameworks, and tools. - Strong communication skills (written, verbal, and presentation). - Strong analytical, troubleshooting, and debugging skills. - Highly responsible, team-oriented individual with strong work ethic and ability to act as a self-starter. Requirements - Familiarity with Agile Development Methodologies (Story Pointing, Grooming, Planning, etc.). - Experience with full project implementation from concept to production support. - Knowledge of Supply Chain services, strategy, processes, and tools. - Experience in supporting back-end systems for Quoting, Order Management, Purchasing, Procurement, Logistics, Warehouse Management Systems (Knowledge of Oracle EBS Forms is a plus). - Familiarity or working experience with Integration-centric technologies - cXML, JSON, EDI X12, SFTP, SOAP, and RESTful based Web Services. Benefits - Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program. - Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement. - PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement. - Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program.
Solution Architect - Microsoft (Power Platform and Copilot Studio)
World Wide Technology Healthcare SolutionsFounded in 1990, World Wide Technology (WWT) is a global systems integrator with $13.4 billion in annual revenue that provides digital strategy, innovative technology and supply chain solutions to large public and private organizations.
Role Description The Solution Architect - Microsoft (Power Platform and Copilot Studio) leads the discovery, solutioning and delivery of modern digital products and platforms, integrating data and AI capabilities to drive measurable business outcomes. This role partners closely with clients, stakeholders, designers, engineers, and data scientists to define product vision, shape roadmaps and deliver scalable, responsible, and insight-driven digital experiences. Technical Product Managers have technical fluency to scope, prototype, plan and estimate digital application and data platform solutions, partnering closely with architects and engineers. Qualifications - Bachelor’s degree required (Computer Science, Engineering, Robotics, Systems, or related preferred). - Master’s degree a plus (AI/ML, Robotics, Computer Vision, Systems Engineering, HCI). - 6–10+ years of experience in solution architecture or consulting delivery for digital/software products. - Demonstrated success supporting presales: discovery workshops, solution narratives, prototypes/POCs, estimates, contribution to proposals and executive-ready presentations. - Hands-on delivery experience with Microsoft Power Platform and Copilot Studio (designing, building, testing, and releasing apps/automations/agents) across the full SDLC. - Experience establishing delivery standards and ALM for Power Platform/agents, including environments, solution packaging, deployment pipelines, and GitHub-based source control. - Experience implementing governance for Power Platform and agents (policy, lifecycle, security, and compliance), including Dataverse and connector strategy. - Strong understanding of AI concepts (generative AI, automation, and model/application integration) and ability to translate them into measurable business value and product requirements. - Strong stakeholder management and communication skills, with the ability to explain complex technical topics to executive and non-technical audiences. - Working knowledge of responsible AI and data governance practices (privacy, transparency, bias, and risk management) within enterprise delivery contexts. Requirements - Travel Requirements: Up to 25% of the time. Benefits - Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program. - Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement. - Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement. - Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program.
ServiceNow Developer
World Wide Technology Healthcare SolutionsFounded in 1990, World Wide Technology (WWT) is a global systems integrator with $13.4 billion in annual revenue that provides digital strategy, innovative technology and supply chain solutions to large public and private organizations.
Role Description - Promote WWT Core Values and best practices. - Participate and consult in architecture, design, development, implementation of integrations, and configuration of our ServiceNow platform. - Collaborate with various teams and business stakeholders to understand business requirements and propose technical solutions. - Participate in strategic project planning that improves operational efficiency across WWT’s Professional Services and Engineering departments. - Test end-to-end solutions to ensure complete satisfaction of internal and external users including unit, functional, and regression testing. - Mentor and collaborate with offshore/onsite developers, perform code reviews, and promote best practices and direction to team members. - Support the development of technical solutions and provide ongoing assistance and consultation to resolve problems to ensure the solutions meet the end user’s requirements. - Provide guidance and direction on Production Issues. - Create and update existing technical/configuration documentation. - Perform platform upgrades. Qualifications - Bachelor’s or master’s degree, preferably in Computer Science or Computer Information Systems, OR equivalent experience and/or certifications. - 3+ Years as a ServiceNow Developer. - Excellent communication skills (written, verbal, and presentation) for both a technical and non-technical audience. - Experience integrating ServiceNow with external systems using JDBC and various Web Services, such as JSON, XML, REST, SOAP, etc., is preferred. - Experience with the following ServiceNow Products: ITSM, PPM, FSM, CSM, AppDev Engine preferred. - Scripting in various areas (business rules, client scripts, UI actions, ACL, UI policies, portal pages, UI pages). - Ability to configure flows and workflows. - Ability to create and maintain Service Catalog. - Demonstrate ability to gather requirements, including problem definition, requirements elicitation, and impact analysis on complex projects spanning multiple stakeholder communities, design and implementation specs, application configuration, workflow configuration, UI configuration, development of reporting, development of requirement integration components, and testing and QA; must be able to coach the team through this process. - Experience with ServiceNow Patch and Major Version Upgrade deployment and support will be helpful. - Ability to thrive in an agile environment with evolving requirements and possess a good understanding of Agile, Lean, and Scrum principles. - Experience with ServiceNow Automated Test Framework (ATF) to automate and verify applications, customizations, or configurations. - Ability to be self-directed and self-motivated with the ability to work independently. - Ability to be innovative, have outside-the-box creativity and present alternative ideas functionally and technically. - Collaborative, team-oriented, and possess strong interpersonal communication skills. - Applicants must be authorized to work in the United States. We are unable to provide sponsorship for this position. Requirements - A reasonable estimate of the current base pay range for this position is $82,400 to $103,000 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. - The range for this position in other geographic locations may differ. - Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that are not included in the base pay. Benefits - Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program. - Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement. - Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement. - Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program.
Lead Security Consultant - Cyber Resilience
World Wide Technology Healthcare SolutionsFounded in 1990, World Wide Technology (WWT) is a global systems integrator with $13.4 billion in annual revenue that provides digital strategy, innovative technology and supply chain solutions to large public and private organizations.
Role Description The Lead Cyber Resilience Consultant is an experienced individual contributor positioned between the Senior Consultant and Principal Consultant. They own key workstreams, act as a primary client interface, and drive delivery excellence across Cyber Resilience engagements. They serve as the domain subject matter expert who provides technical credibility to both delivery and pursuit efforts. Within WWT's pursuit teams, the Lead Consultant partners with account executives, solution architects, and practice leadership to advance qualified opportunities from architecting the solution to papering the SOW. They are equally expected to deepen relationships within existing accounts, identifying expansion opportunities where WWT's capabilities can deliver additional value, while collaborating with solution owners and stakeholders to continuously refine the service offering. Qualifications - 8–12 years of experience in enterprise IT and cybersecurity, with 5+ years in a senior consulting or technical leadership role. - Demonstrated experience serving as a technical SME within a pursuit or sales team, with a track record of contributing to the scoping, pricing, and winning of consulting engagements. - Deep technical expertise across cyber resilience domains, including: - Cyber recovery architecture - Backup and recovery tooling - Disaster recovery design - Business continuity - Incident response and cyber recovery integration - Cloud resilience architecture - Working knowledge of resilience and security frameworks and standards, including: - Cyber Resilience - Operational Resilience - Business Continuity & Disaster Recovery - Practical understanding of enterprise infrastructure resilience across key technology domains, including: - Network resilience - Identity and authentication resilience - Storage and data protection - Virtualization and compute - Demonstrated consulting delivery competencies, including: - Structured discovery and assessment - Gap analysis and maturity evaluation - Executive communication - Workshop facilitation - Roadmap and program planning - Deliverable excellence - Stakeholder and engagement management - Practice Development - Sales and Pipeline Management Requirements - Bachelor’s or Master’s degree in Computer Science, Information Security, or a related field. - Advanced certifications aligned to cyber resilience and consulting, such as CISSP, CISM, CRISC, CISA, TOGAF, CBCP, MBCI, CCSP, or cloud platform certifications (AWS, Azure, GCP); equivalent industry-recognized credentials considered. - Experience in security operations, policy development, program development, and/or compliance design. - Contributions to thought leadership: white papers, conference presentations, or intellectual property that strengthen practice market presence. - Experience designing, facilitating, and reporting on BC/DR tabletop exercises, cyber simulation exercises, and disaster recovery validation tests; ability to translate exercise findings into actionable program improvements. - Familiarity with regulatory and compliance drivers for resilience, including SEC cyber disclosure rules, EU Digital Operational Resilience Act (DORA), HIPAA, NERC CIP, or other industry-specific mandates relevant to target client sectors (financial services, healthcare, retail, critical infrastructure). Benefits - Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program. - Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement. - Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement. - Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program.
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