Application Support Consultant – Salesforce Marketing Cloud
Location
Portugal
Posted
25 days ago
Salary
0
Seniority
Mid Level
Job Description
Application Support Consultant – Salesforce Marketing Cloud
Inetum
• Manage incidents, problems, business support, development, enhancements, and configurations within the client Salesforce Marketing Cloud and Data 360 (Data Cloud) solutions • Ensure monitoring, integrity, and availability of systems supporting operations • Ensure compliance with ITIL best practices for incident and problem management • Implement, manage, and maintain provisioning, configuration, and automation processes • Analyze application issues • Deliver corrective and evolutionary developments
Job Requirements
- Proven minimum experience of 2–3 years in 1st and 2nd line application support roles
- Customer-oriented, within Salesforce Marketing Cloud
- Marketing Cloud Email Specialist or Marketing Cloud Consultant certification is preferred
- Knowledge of Salesforce Data 360 (Data Cloud)
- Certified Data 360 (Data Cloud) Consultant certification is preferred
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