• Provide technical leadership and expertise in customer’s security transformation journey • Define technical solutions that secure a customer’s key business imperatives • Evangelize PANW's industry leadership in on-prem, cloud, and security operations services • Build and implement strategic account plans • Drive customer adoption of Palo Alto Networks Platform • Conduct discovery to understand key technical, operational, and commercial imperatives • Collaborate with Professional Services, Customer Success, and Specialist teams • Lead successful technical validation efforts based on best practices • Promote end-to-end solutions including PANW and/or partner professional services • Continuously invest in personal technical and professional skills development • Cultivate relationships with key technical stakeholders

Role Description The Sr. Business Systems Analyst serves as a technical liaison between business and engineering teams, responsible for translating business needs into detailed, engineering-ready requirements and interpreting technical solutions and constraints into clear, business-friendly communication. This role requires hands-on understanding of system architecture, data flows, integrations, and backend processes, and the ability to define system behavior through detailed requirements. The Sr. Business Systems Analyst participates in cross-functional initiatives from planning through deployment and produces technically sound requirements, documented as user stories and acceptance criteria, that are fully aligned with business objectives. Presents solutions (verbally and in writing), requirements, and outcomes to business stakeholders and engineering for alignment and validation. Qualifications - Minimum Bachelor's degree in Engineering, Computer Science, Information Systems, or related technical field, or equivalent work experience - Preferred Master's degree in Engineering or Business Administration (MBA) Requirements - 5+ years of experience as a technical Business Systems Analyst - Prior experience working in Agile environments, with proven ability to independently write clear, detailed, and testable user stories and acceptance criteria - Proven ability to translate complex business needs into clear, detailed, and technically accurate requirements that are actionable and implementation-ready - Ability to quickly analyze, adapt, and adjust requirements based on evolving business needs - Strong technical understanding of programming and database concepts, data flows, system processes, APIs, and integrations - Proven analytical, problem-solving, and research skills with high attention to detail - Ability to analyze end-to-end system interactions, including dependencies, data movement, edge cases, and failure scenarios - Ability to align technical solutions with business objectives, system architecture, and integration constraints - Experience working directly with engineering teams, leading requirements walkthroughs, and participating in technical discussions to ensure alignment - Ability to define testable requirements and UAT scenarios and coordinate user acceptance testing with stakeholders - Strong business analysis proficiency, with the ability to understand business processes and align solutions to business objectives - Ability to work independently while effectively collaborating with cross-functional teams and building strong working relationships - Excellent written and verbal communication skills, including the ability to bridge business and technical perspectives Benefits - Salary Range between $100,000 and $115,000 annually - Paid time off - Paid sick leave - Paid holidays - Comprehensive medical, pharmaceutical, dental, and vision benefits - Health savings and flexible spending accounts - 401(k) savings plan with company match - Employee Stock Purchase Plan (ESPP) - Company paid life insurance and disability insurance - subject to eligibility - Company paid tuition assistance – subject to eligibility and approval - Employee Assistance Program (EAP) - Prenatal and adoption assistance - Additional ancillary programs are available upon benefit enrollment eligibility

Role Description We are looking for a technically proficient and strategically minded Senior Revenue Operations Systems Analyst to join our Revenue Operations team. This role is instrumental in architecting, optimizing, and scaling our revenue technology stack and data infrastructure. Working closely with Sales, Marketing, Customer Success, and Revenue Enablement, you will combine strong systems thinking, data engineering fundamentals, and process optimization expertise to drive measurable revenue impact and operational efficiency. If you thrive at the intersection of technology, data, and go-to-market strategy — and you're energized by building scalable systems that help revenue teams move faster and smarter — this role is for you. What You Will Do - Architect, administer, and continuously optimize our revenue technology stack, including platforms across sales engagement, marketing automation, data enrichment, conversation intelligence, and partner management to ensure seamless processes and accurate reporting. - Translate business requirements into scalable technical solutions, balancing speed, flexibility, and long-term maintainability across the revenue organization. - Evaluate, select, and lead the technical implementation of emerging technologies, including AI-powered tools, to improve productivity, personalization, and decision-making across go-to-market functions. - Develop and maintain technical documentation, including system architecture diagrams, data flow mappings, and process specifications. - Uphold data governance processes to ensure the integrity and accuracy of data across all revenue systems. - Define and advance key performance indicators (KPIs) related to sales and marketing efficiency and effectiveness, delivering insights that inform strategic decision-making. - Partner with Sales, Marketing, Customer Success, and Revenue Enablement to diagnose process inefficiencies and implement data-driven, system-oriented solutions. - Stay current on trends in RevOps technology, automation, data infrastructure, and AI applications in go-to-market functions. Qualifications - 5–7 years of progressive experience in Revenue Operations, Sales Operations, Marketing Operations, or a similarly technical go-to-market operations role. - Advanced proficiency in CRM platforms (Salesforce preferred), including data models, automation, validation logic, and system configuration. - Strong analytical skills with demonstrated experience in reporting, data analysis, and translating data into actionable business insights. - Proven ability to manage multiple projects concurrently, with strong attention to detail and a track record of delivering quality outcomes under competing priorities. - Effective communicator and cross-functional collaborator, with demonstrated experience working across Sales, Marketing, and other GTM stakeholders. - Proactive problem-solver with a continuous improvement mindset and the ability to diagnose and resolve technical issues in real time. - Bachelor's degree in Business Administration, Marketing, Finance, Data Analytics, or a related field. - Comfort using AI tools responsibly to support tasks such as research, drafting, or data review. - Ability to learn new tools and adapt as technology evolves. - Curiosity and openness to exploring new approaches. - Collaborative mindset when working with teams and technology. - Must be legally entitled to work in the country where this role is located. Preferred Qualifications - Experience with Salesforce, LeanData, Default, Clay, Qualified, Gong, Outreach, Demandbase, Impartner, ZoomInfo. - Familiarity with sales methodologies and/or B2B marketing strategies. - Experience with marketing automation platforms and/or customer success tools. - Exposure to account-based marketing (ABM) strategies and tools. - Experience with CPQ systems or configure-price-quote workflows. - Prior experience in a SaaS or technology company environment. What Success Looks Like - 30 days: You understand our tools, product, and people. - Within 90 days: You work independently on meaningful tasks. - Within 6 months: You contribute ideas, improvements, and measurable impact. Benefits - Comprehensive health, dental, vision, and mental-health coverage. - Retirement savings with employer contributions. - Parental leave top-up. - Annual wellness allowance. - Generous paid time off including vacation and sick time. - Social events, team activities, and opportunities to build community. - Opportunities to participate in Environmental, Social, and Governance (ESG) initiatives. - Quarterly Town Halls and Kickoffs that bring teams together to celebrate wins, share updates, and look ahead at what’s next. Compensation The total target compensation for this role is $108,000 CAD to $135,000 CAD, in accordance with applicable pay transparency laws in Canada and the United States. Actual compensation will be determined based on factors such as skills, experience, location, and internal equity. Accessibility & AI Transparency Prophix promotes an accessible hiring process. If you need accommodation at any stage, we’ll work with you. Some interviews may be recorded so our hiring team can review and assess responses fairly and consistently. As part of our commitment to Responsible AI, we use a small number of AI-supported tools to help with tasks like resume review, shortlisting, or creating interview summaries. AI is never used as the sole basis for hiring decisions, and your personal data is never used to train AI models. If you'd prefer not to take part in any AI-assisted step, just let us know and we’ll be happy to accommodate.

• Actively lead and participate in discovery process in order to design and document system build specifications • Validate all technical requirements • Liaison between client wants and business needs • Consult on best practice • Stay up to date on product functionality and enhancements • Assist with payroll, import and export conversations and support design/mapping • Identify and solve for system or knowledge gaps • Submit and liaise on product enhancements and bug fix requests • Validate all technical requirements through testing • Coordinate closely with build analyst to ensure aligned • Participate in ongoing business process standardization • Provide accurate and timely project communication, status and schedule updates to assigned client • Create/interpret data mapping from source system(s) to target system • Utilize assigned data conversion tools and documentation to promote efficiency and standardization • Clearly communicate and present solutions to internal and external clients • Participate in new client sales pursuits to demonstrate system functionality and answer questions