• Analyze and define how the system works creating use cases • Decompose requirements, define system interfaces and help determine how requirements will be validated and verified by the test team • Support planning and execution of Integration, Verification, or Flight Test activities in our labs, in the field, or at a test range • Support qualification of our products • Support troubleshooting and failure data analyses, including root cause and corrective action processes and advanced use of lab or field test equipment • Complete and compile detailed performance evaluations, including the use of analysis tools, such as MATLAB • Prepare and present results in reports and briefings to internal or external stakeholders • Support and attend technical reviews and technical interchanges in support of the program • Be a self-starter and work well with minimum supervision

• Own the architecture and evolution of our revenue systems stack, including Salesforce Sales Cloud, a modern CPQ solution, and billing integrations • Lead complex configuration and development across Apex, Lightning Web Components, and custom integrations • Oversee data governance, migration strategy, and system integrity across the full GTM stack • Build and deploy AI agents for account research, CRM hygiene, post-call follow-ups, and signal-based outbound workflows • Automate repetitive work across the GTM org and replace it with intelligent, auditable processes • Partner with Sales, Finance, Marketing, Engineering, and Security to translate strategy into technical specifications • Represent systems decisions directly with Finance and cross-functional leadership on data integrity and sign-off • Challenge existing processes. If something exists because it was the only option three years ago, ask whether it should still exist today • Own documentation so the organization can move without you in every room

Title: Building Coordinator - CCC & CRC Location: Morgan Hill CA United States Salary $22.00 Hourly Location Community and Cultural Center, CA Job Type Temporary Building Coordinator - Community and Cultural Center & Centennial Recreation Center Year-round Part-Time Position (Temporary, Non-Benefited) Starting rate $22.00 per hour Choose Morgan Hill: The City of Morgan Hill is the best community for people to live, work, visit, and operate their businesses. The Community and Cultural Center (CCC) and Centennial Recreation Center (CRC) are currently seeking part-time teammates to join our team providing excellent customer service. Teammates serve as Welcome Desk attendants and Building Coordinators at the Community and Cultural Center orCentennial Recreation Center (CRC) for day-to-day operations. CCC Position Description During Building Coordinator (BC) shifts, teammates assist in the daily operations of the facility, including room set-up and tear-down, monitoring events and facility guests, and light maintenance tasks. Teammates will open and close the facility on weekdays and weekends. During Welcome Desk (WD) shifts, teammates serve as customer service attendants and complete customer transactions (recreation activity registration, facility rentals), greet and check-in facility visitors, answer phone calls and emails, and perform administrative tasks (filing, copying). Teammates are entrusted to resolve issues in a timely and professional manner and are seen as key part-time teammates in our department. CRC Position Description The Building Coordinator position is a part-time position that is responsible for the supervision and operation of the Centennial Recreation Center (CRC) to assist during the weekdays and during early mornings, evenings and on weekends when the management team is not onsite. Supervision of departments include: Welcome Desk, Health and Wellness, Aquatics, Kids Club, Teen Center and Skatepark. The Building Coordinator is entrusted to resolve issues in a timely and professional manner and is seen as a key part-time teammate in our department. Schedule and Work Location This is a part-time position that will be scheduled weekdays, early mornings, evenings, and weekends between 15-20 hours per week.

Title: Systems Engineer Location: NetSource one MI - Troy Full-time Job Description: We believe talent deserves a human touch. Your application will be read by an actual person who’s excited to discover the real you. The Systems Engineer I is responsible for handling service requests and incidents escalated from Tier 1 Support. This relates to technologies including printers, workstations, servers, and other vendor specific hardware.    Roles and Responsibilities The Systems Engineer I is responsible for handling service requests and incidents escalated from Tier 1 Support. This relates to technologies including printers, workstations, servers, and other vendor specific hardware.    - IT support for customers using Microsoft operating systems and applications.   - Patch management for workstations.    - Virus & Malware detection and removal.   - Basic server administration.   - Remote & onsite workstation troubleshooting.   - Communicating with clients and co-workers and updating tickets immediately stating progress and next steps.   - Keeping documentation and configuration up to date.    - All other duties requested including helping co-workers and assisting with urgent service requests when necessary.   Knowledge, Skills, and/or Abilities Required To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  - Must be able to work well in a team. - Excellent verbal & written communication skills. - Sound judgement to know when to escalate issues to management. - Excellent customer service skills. - Ability to adapt quickly to changes and multi-task. - Competitive, high achiever who persists despite obstacles, opposition, or setbacks. - Microsoft Certified Solutions Associate (MCSA) for Windows 7 & Windows 8   - Advanced knowledge of business applications and basic server administration.   Location - NetSource One, Inc. – Troy, MI - Ability to work remotely after training has been completed. Full-Time/Part Time - Full-Time Hours 40 hours per workweek with additional time as may be required as business demands dictate. Engineers are required to be in the on-call rotation. On-call schedules are a one-week duration, and the rotation varies based on skill level and skillsets. An on-call bonus is paid to engineers for all weeks they are on-call. - Optional 4 – 10-hour days after training has been completed.  Travel - Travel required Who We are: At New Charter, we’re building a caliber of business the IT industry hasn’t yet seen. We are serving small-to-medium sized businesses in 10+ industries across North America, and we deliver best-in-class technology solutions to propel our clients into the digital world. At New Charter Technologies, we’re investing in our people – through growth and learning initiatives, employee benefits, company innovation, and more. We are constantly seeking a diverse candidate backgrounds and perspectives to amplify inclusive hiring practices for each job opening. Our partner companies have career paths for many different role types, whether you want to be deeply technical or whiteboarding with clients, and we are committed to developing fulfilling career paths for all contributors at New Charter Technologies. (Please note: Every application submitted through Workday is reviewed by a real person, not an AI. We value your time and take each submission seriously.) Our teams are dedicated to pioneering breakthrough technologies, disruptive solutions, and transformative strategies. We’re the architects of change, fostering an environment where bold ideas take flight, and creativity knows no bounds. At New Charter Technologies, we’ve embraced the idea that every individual brings something special to the table. Our foundation is based on the belief that each team member plays a crucial role in our collective success. Ready to be part of a dynamic and supportive community where your unique skills and personality shine? We’re on a mission to make a difference, and we want you to be part of the story. Let’s transform the world together and build a career that’s as unique as you are! We are looking for driven and passionate people who are excited to work in an incredibly rewarding environment. So, if you are ready to learn, be inspired, solve problems, and grow professionally, apply today! Learn more here: Why New Charter. New Charter Technologies is committed to creating an inclusive environment and is proud to be an equal opportunity employer. New Charter recruits, employs, trains, compensates, and promotes regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.