• Client Collaboration: Work closely with clients to understand their requirements and translate them into detailed architecture and design, focusing on cloud-native approaches and best practices. • Solution Development: Develop comprehensive technical solutions leveraging cloud services and technologies, ensuring scalability, reliability, and cost-effectiveness. • Problem Analysis: Analyze both business and technical challenges, identifying functional and non-functional needs within a cloud environment to design optimal solutions that meet client objectives. • Specification and Delivery: Provide precise specifications for the definition, management, and delivery of cloud-based solutions, incorporating IaC principles and automation techniques to drive efficiency and consistency. • MVP and POC Leadership: Lead the delivery of Minimum Viable Product (MVP) and Proof of Concept (POC) implementations on cloud platforms, demonstrating the feasibility and value of proposed solutions to customers. • Technical Troubleshooting: Demonstrate expertise in troubleshooting complex technical problems within cloud environments, leveraging automation and scripting to streamline resolution processes and minimize downtime. • Automation Initiatives: Drive automation initiatives across cloud infrastructure, scripting routine tasks and workflows using languages like Python, PowerShell, or Bash to enhance operational efficiency and reduce manual intervention. • Infrastructure as Code: Implement IaC methodologies using tools such as Terraform, CloudFormation, or Azure Resource Manager to provision and manage cloud resources efficiently and reliably. • Security Best Practices: Incorporate best practices for security and compliance into cloud-based solutions, leveraging native security features and third-party tools to protect data and applications against emerging threats. • Continuous Learning: Stay abreast of emerging technologies, trends, and best practices in cloud computing, infrastructure automation, and DevOps, continuously refining solutions to meet evolving business needs and industry standards.

Title: Treasury Management Solutions Center Specialist Location: Minnesota (Remote) North Dakota (Remote) Arizona (Remote) United States Job Description: This is a remote position. Candidates preferred to be residing in the Alerus physical footprint of these markets: Twin Cities area, MN; Grand Forks or Fargo, ND; or Phoenix, AZ. Hours: Monday - Friday 9am - 6pm Central Time WHO ARE WE: Alerus is a commercial wealth bank and national retirement provider with one core purpose: helping clients achieve their financial goals. We are driven by a shared commitment to always do the right thing; leading with integrity and providing valued advice and guidance to our clients. We value the expertise and skillsets each team member provides and encourage collaboration, innovation, adaptability, and an entrepreneurial spirit at all levels of our company. By consistently seeking improvements and growth, we foster long-term relationships with clients and team members. We are proud to be recognized as a Top Workplace by numerous industry and regional outlets. CORE VALUES: Passion for Excellence :: Success is Never Final :: Do the Right Thing :: One Alerus ABOUT THE ROLE: The Treasury Management (TM) Solutions Center Specialist handles inbound client interactions and assists with the implementation of new TM products and services. Works directly with TM client and internal team members to provide first point of contact support to their TM service needs. As the first point of contact, this position is responsible for the assessment of need, determining best approach to address client concerns, and working with the client to remedy any issues associated with TM services. Will focus on issues resolution and high client satisfaction as well as escalation of convers when immediate servicing needs cannot be accomplished. WHAT YOU'LL BE DOING: Deliver excellent client experience for treasury management users through telephone and email channels along with assisting internal staff with client questions. Ensure proper documentation is obtained for purposes of accurate client setup and future audit of work processes in the TM division. Ensures complete client satisfaction through active partnership with TM Consultants, TM Specialists, third party vendors and other internal departments to provide timely response to service requests Process implementation set-ups for treasury management products and services by completing new client requests and providing in-depth training of treasury management services. Completing maintenance requests to existing clients, follow up with clients accordingly, and ensuring the most accurate and timely execution of high-quality customer service. Actively participate in courses through Alerus University and internal meetings, along with reading published materials to maintain and enhance professional skills. Handle the exchange of information, technical questions, and client concerns confidently and independently possess the ability to recognize sales opportunities and refer to TM Consultants as appropriate. WHAT YOU SHOULD HAVE: 3-5 years of experience in banking or treasury management. Demonstrated client service or customer service utilizing phone and email systems. Ability to problem solve and prioritize multiple tasks with strong attention to detail. Proven ability to adapt to a fast paced, changing environment. Ability to effectively communicate with all levels of the organization, strong verbal, and written skills. WHAT WE BRING TO THE TABLE: Competitive compensation including base salary, bonus and/or incentive opportunities. Comprehensive benefits package providing a wide range of health and well-being benefits, including medical, dental, vision, life and long-term disability insurance; and 401(k) and ESOP for retirement savings. Generous paid time off programs such as flexible time off, company-paid holidays, parental and bereavement leave. Learning and development resources for personal and professional career development, and advancement opportunities. Access to financial experts for guidance, financial wellness tools, and discounts on Alerus products and services. Support for the communities we live in through paid volunteer time and a company donation match opportunity. WORK ENVIRONMENT: Work is typically performed in an office setting. The employee is regularly required to sit for extended periods of time. The employee is occasionally required to move about the office utilizing proper ergonomic safeguards when doing so. Additionally, the employee must occasionally lift or move supplies and materials up to 20 pounds. BASE PAY RANGE: $24 - $27 per hour The above information in this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties, and qualifications required of employees assigned to this job. Alerus is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Your role at DynatraceWhat’s the role? As a Dynatrace Lead Solution Engineer, you will be a key member of the Dynatrace sales engine and will be responsible for providing excellent technical support to the sales team. You will be the expert on Dynatrace and all facets of Advanced Observability. Within this exciting role, you will be responsible for executing great demos which demonstrate the Dynatrace unique approach in solving the customer’s pain, executing and managing POCs onsite and remote, building key relationships with Dynatrace’s customers and completing RFIs & RFPs. You will also work across teams, including Dynatrace’s innovation labs, Dynatrace’s Expert Services consultants, CSMs and marketing. You will be part of Software/AI-native team. Must live in Southern California. Will consider candidates in or near the San Francisco Bay Area. Fully remote. About you: To ensure your success as a Solution Engineer at Dynatrace, you need to be an ambitious, confident and self-motivated individual, with previous SE experience or another technical customer facing role. You need to be passionate about innovative technology, technical sales and articulating value to customers and prospects. In addition, we are also looking for: - An excellent team player, with the ability to work across all disciplines. - Excellent communication and presentation skills, with the ability to communicate technical value into business value. - Previous 5+ years of experience with observability or application performance management technologies and techniques. - Ability to troubleshoot technical issues to produce a working outcome and be able to manage this process. - Ability to manage several projects simultaneously, work with several different salespeople, and support other SEs where needed. - Must have a strong desire to grow professionally, adapt to an ever-changing environment, and be coachable. - Must be able to travel up to 30% of the time Responsibilities: - Evangelize Dynatrace’s product offerings during international trade shows and at key customer account meetings to promote new and expanded business. - Partner with sales representatives to identify new sales opportunities as well as incremental sales opportunities within existing accounts. - As part of the solution engineering team participate in proof of concept (PoC) creation and cloud architecture discussions, leading the technical solution evaluation portion in support of sales opportunities either directly or through channel partners for multiple POCs. - Present Dynatrace’s vision to our customers C-suite executives. - Provide technical guidance in the Discovery, Solution Evaluation, and Solution Proposal stages of the opportunity sales cycle. - Present on-stage demonstrations providing insight and context to our customers during key marketing events. Either at Dynatrace-sponsored industry events or partner-sponsored events, ensure key demonstrations are delivered by you or a team member at demonstration booths. - Gather, qualify and provide feedback from customers to Product Management to improve Dynatrace’s market share and meet the market needs. - Not only work with internal sales team, but also with partners, supporting their team in the customers and being a technical point of contact for them (trusted advisor/technical coach). - Position might be filled at a higher level based on candidate experience. What will help you succeedMinimum Requirements: - Bachelor’s degree in Computer Science or equivalent education or experience required. - 3 years of experience within the observability space. Preferred Requirements: - Experience in AI + DevOps intersection, not pure observability - Strong foundational technical depth + communication skills - Strong experience engaging enterprise stakeholders and articulating complex solutions clearly - Experience with web technologies such as HTML, CSS, and JavaScript. - Experience with programming / scripting side technologies such as Java, .NET, PHP, Go, Node.js and database. - Advanced knowledge of Operating Systems (OS) including Windows and Linux. - Experience with DevOps or Site Reliability Engineering practices Knowledge with cloud platforms, including AWS, Azure or GCP. - Experience with modern technologies like containers, Kubernetes / OpenShift, Serverless functions, and CI/CD pipelines. - Experience with automation like Ansible, Puppet, Terraform, etc. Why you will love being a Dynatracer - Dynatrace is a leader in unified observability and security. - We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance. - Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances. - The Dynatrace platform uses cutting-edge technologies, including our own Davis hypermodal AI, to help our customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences. - Over 50% of the Fortune 100 companies are current customers of Dynatrace. Compensation and Rewards - The base salary range for this role: SoCal: $130K - $160K; OTE: 75%/25% Bay Area: $154K - $190K; OTE: 75%/25% (must live within, or perform work from, a location that is within a 45‑mile radius of San Francisco). When determining your salary, we consider your experience, skills, education, and work location. - Our total compensation package includes unlimited personal time off, an employee stock purchase plan, and a reward system. - We also offer medical/dental benefits and a company-matched 401(k) plan for retirement. Equal Employment OpportunityAll your information will be kept confidential according to EEO guidelines. We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law. If your disability makes it difficult for you to use this site, please contact careers@dynatrace.com. Dynatrace participates in E-Verify, participant information in English and Spanish. Right to work information in English and Spanish. EEO is the Law. To be considered for this position, please upload your resume/CV.

Title: Solutions Consultant Location: USA Job Description: remote type Remote time type Full time job requisition id R-101646 We’re building the AI-driven future of customer success, from retention to growth! Gainsight is the AI-powered retention engine behind the world’s most customer-centric companies. The Gainsight CustomerOS platform orchestrates the customer journey from onboarding to outcomes to advocacy. More than 2,000 companies trust Gainsight’s applications and AI agents to drive learning, adoption, community connection, and success for their customers. To explore how our suite of solutions is shaping the future of customer success, check out the link. About This Role: We’re looking for a full-time Solutions Consultant to join our Sales team reporting to the Manager, Solutions Consultant . This role is a remote role based in the United States. In this role, you’ll play a key role in driving customer value and solution alignment by mapping business challenges to platform capabilities. This is a great opportunity for someone who thrives in a collaborative, fast-paced SaaS environment and enjoys working cross-functionally with teams like Sales, Account Management, and Customer Success. The ideal candidate brings strong skills in solution consulting, stakeholder communication, and problem-solving. What You'll Do: - Contribute to the detailed qualification of opportunities, formulation of sales strategies and technical approaches and plans. Ensure prospect/client satisfaction with all project deliverables. - Work cross-functionally with Sales, Professional Services, Marketing, and Product Management to develop relevant use cases for prospective customers. - Articulate the value of Customer Success and the Gainsight Platform to prospects and customers, either onsite or via web-conference. - Conduct business and technical discovery to uncover requirements that need to be addressed via presentations and demonstrations. - Assist in the creation of technical account configuration documentation and technical statements of work. Prepare and provide client-facing technical follow-up calls and documentation. - Participate in weekly Solution Consulting and Product Management meetings to stay up to date on current technical concepts and future product enhancements. Attend all company provided Solution Consulting enablement sessions. - Develop industry-related thought leadership while demonstrating technical expertise during the sales cycle. - Create solution presentation storyboards and configure solutions environments that tell a story and are anchored in the value-based selling approach. - Respond to technical questions received via RFP and or RFI in an accurate and timely fashion. - Meet or exceed quarterly management objectives and revenue targets. This is not a complete list of responsibilities, and the scope of the role may evolve with the needs of the team and business. This role will require occasional travel for team meetings, training, or company events. What We're Looking For: - Minimum of 2 years experience in software consulting, pre-sales consulting, product management, or customer success - Experience in customer success management, account management, professional or renewal services. - Possess excellent client-facing skills and experience in dealing with client and technical teams as well as experience in presenting to C-level executives. - Ability to work autonomously while being effective within a highly driven organization. - Solid oral, written, presentation, and interpersonal communication skills. - Ability to present technical concepts to both technical and non-technical audiences. - Ability to work as part of a team to solve technical problems in varied departmental environments. - Intrinsically motivated with a strong work plan and self-development skills. Nice-to-have skills: - Knowledge of Salesforce or Gainsight architecture and data model, including integration methods such as REST APIs and ETL tools. - Knowledge of relational database concepts including specific knowledge of one of the following (MongoDB, RedShift) including expertise in SQL. - Analysis and design skills of moderate complexity - Knowledge in web application & scripting technologies, HTML, CSS, JavaScript, and SaaS applications. Why You’ll Love It Here: Gainsight is a place where innovation is shaped through collaboration, curiosity, and a shared focus on solving real-world problems. With a growing suite of products across customer success, product experience, community, education, and AI-powered relationship intelligence, we continue to evolve with the needs of our customers. When people with diverse strengths, a strong sense of community, and true passion for our mission come together, they drive greater impact and create lasting value. What underpins it all is a culture that offers the stability, trust, and support that people need - not just to do the job, but to show up as themselves and feel connected to the work they do. Gainsters love working here for several reasons. Here are a few: Our Compensation and Benefits: At Gainsight, we believe great work happens when teammates feel fully supported. - The starting base salary range for this role is $80,000 – $90,000 USD annually. This role is also eligible for commission based on performance and participation in Gainsight’s equity program. Actual compensation may vary based on factors such as skills, experience, and location. - We offer a comprehensive benefits package including fully covered medical premiums (employee-only), flexible PTO, 401(k) plan, dental and vision coverage, and remote work options. Additional benefits include a $10,000 lifetime fertility stipend and access to coworking spaces around the globe. You'll also enjoy dedicated Recharge Holidays - one long weekend each quarter to relax and reset. Our Core Values: We are guided by our values and our mission to be living proof you can win in business while being Human-First. Learn more here. Our Growth Opportunities: From mentoring to career development opportunities, we’re passionate about helping our teammates learn, grow, and thrive. Our Parody Videos: No explanation needed. Just watch them here! If this sounds like the right role for you, we’d love to hear from you. Additional Information: We’re committed to creating an inclusive, fair, and transparent hiring process. As an equal opportunity employer, we celebrate diversity and are committed to creating a welcoming experience for all candidates. If you require accommodations or have questions about how your personal data will be used during the hiring process, please let the recruiting team know. If you are based in San Francisco, we will consider qualified applicants with arrest and conviction records, in accordance with the San Francisco Fair Chance Ordinance.