Your role at DynatraceWhat’s the role? As a Dynatrace Lead Solution Engineer, you will be a key member of the Dynatrace sales engine and will be responsible for providing excellent technical support to the sales team. You will be the expert on Dynatrace and all facets of Advanced Observability. Within this exciting role, you will be responsible for executing great demos which demonstrate the Dynatrace unique approach in solving the customer’s pain, executing and managing POCs onsite and remote, building key relationships with Dynatrace’s customers and completing RFIs & RFPs. You will also work across teams, including Dynatrace’s innovation labs, Dynatrace’s Expert Services consultants, CSMs and marketing. You will be part of Software/AI-native team. Must live in Southern California. Will consider candidates in or near the San Francisco Bay Area. Fully remote. About you: To ensure your success as a Solution Engineer at Dynatrace, you need to be an ambitious, confident and self-motivated individual, with previous SE experience or another technical customer facing role. You need to be passionate about innovative technology, technical sales and articulating value to customers and prospects. In addition, we are also looking for: - An excellent team player, with the ability to work across all disciplines. - Excellent communication and presentation skills, with the ability to communicate technical value into business value. - Previous 5+ years of experience with observability or application performance management technologies and techniques. - Ability to troubleshoot technical issues to produce a working outcome and be able to manage this process. - Ability to manage several projects simultaneously, work with several different salespeople, and support other SEs where needed. - Must have a strong desire to grow professionally, adapt to an ever-changing environment, and be coachable. - Must be able to travel up to 30% of the time Responsibilities: - Evangelize Dynatrace’s product offerings during international trade shows and at key customer account meetings to promote new and expanded business. - Partner with sales representatives to identify new sales opportunities as well as incremental sales opportunities within existing accounts. - As part of the solution engineering team participate in proof of concept (PoC) creation and cloud architecture discussions, leading the technical solution evaluation portion in support of sales opportunities either directly or through channel partners for multiple POCs. - Present Dynatrace’s vision to our customers C-suite executives. - Provide technical guidance in the Discovery, Solution Evaluation, and Solution Proposal stages of the opportunity sales cycle. - Present on-stage demonstrations providing insight and context to our customers during key marketing events. Either at Dynatrace-sponsored industry events or partner-sponsored events, ensure key demonstrations are delivered by you or a team member at demonstration booths. - Gather, qualify and provide feedback from customers to Product Management to improve Dynatrace’s market share and meet the market needs. - Not only work with internal sales team, but also with partners, supporting their team in the customers and being a technical point of contact for them (trusted advisor/technical coach). - Position might be filled at a higher level based on candidate experience. What will help you succeedMinimum Requirements: - Bachelor’s degree in Computer Science or equivalent education or experience required. - 3 years of experience within the observability space. Preferred Requirements: - Experience in AI + DevOps intersection, not pure observability - Strong foundational technical depth + communication skills - Strong experience engaging enterprise stakeholders and articulating complex solutions clearly - Experience with web technologies such as HTML, CSS, and JavaScript. - Experience with programming / scripting side technologies such as Java, .NET, PHP, Go, Node.js and database. - Advanced knowledge of Operating Systems (OS) including Windows and Linux. - Experience with DevOps or Site Reliability Engineering practices Knowledge with cloud platforms, including AWS, Azure or GCP. - Experience with modern technologies like containers, Kubernetes / OpenShift, Serverless functions, and CI/CD pipelines. - Experience with automation like Ansible, Puppet, Terraform, etc. Why you will love being a Dynatracer - Dynatrace is a leader in unified observability and security. - We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance. - Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances. - The Dynatrace platform uses cutting-edge technologies, including our own Davis hypermodal AI, to help our customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences. - Over 50% of the Fortune 100 companies are current customers of Dynatrace. Compensation and Rewards - The base salary range for this role: SoCal: $130K - $160K; OTE: 75%/25% Bay Area: $154K - $190K; OTE: 75%/25% (must live within, or perform work from, a location that is within a 45‑mile radius of San Francisco). When determining your salary, we consider your experience, skills, education, and work location. - Our total compensation package includes unlimited personal time off, an employee stock purchase plan, and a reward system. - We also offer medical/dental benefits and a company-matched 401(k) plan for retirement. Equal Employment OpportunityAll your information will be kept confidential according to EEO guidelines. We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law. If your disability makes it difficult for you to use this site, please contact careers@dynatrace.com. Dynatrace participates in E-Verify, participant information in English and Spanish. Right to work information in English and Spanish. EEO is the Law. To be considered for this position, please upload your resume/CV.

Title: Solutions Consultant Location: USA Job Description: remote type Remote time type Full time job requisition id R-101646 We’re building the AI-driven future of customer success, from retention to growth! Gainsight is the AI-powered retention engine behind the world’s most customer-centric companies. The Gainsight CustomerOS platform orchestrates the customer journey from onboarding to outcomes to advocacy. More than 2,000 companies trust Gainsight’s applications and AI agents to drive learning, adoption, community connection, and success for their customers. To explore how our suite of solutions is shaping the future of customer success, check out the link. About This Role: We’re looking for a full-time Solutions Consultant to join our Sales team reporting to the Manager, Solutions Consultant . This role is a remote role based in the United States. In this role, you’ll play a key role in driving customer value and solution alignment by mapping business challenges to platform capabilities. This is a great opportunity for someone who thrives in a collaborative, fast-paced SaaS environment and enjoys working cross-functionally with teams like Sales, Account Management, and Customer Success. The ideal candidate brings strong skills in solution consulting, stakeholder communication, and problem-solving. What You'll Do: - Contribute to the detailed qualification of opportunities, formulation of sales strategies and technical approaches and plans. Ensure prospect/client satisfaction with all project deliverables. - Work cross-functionally with Sales, Professional Services, Marketing, and Product Management to develop relevant use cases for prospective customers. - Articulate the value of Customer Success and the Gainsight Platform to prospects and customers, either onsite or via web-conference. - Conduct business and technical discovery to uncover requirements that need to be addressed via presentations and demonstrations. - Assist in the creation of technical account configuration documentation and technical statements of work. Prepare and provide client-facing technical follow-up calls and documentation. - Participate in weekly Solution Consulting and Product Management meetings to stay up to date on current technical concepts and future product enhancements. Attend all company provided Solution Consulting enablement sessions. - Develop industry-related thought leadership while demonstrating technical expertise during the sales cycle. - Create solution presentation storyboards and configure solutions environments that tell a story and are anchored in the value-based selling approach. - Respond to technical questions received via RFP and or RFI in an accurate and timely fashion. - Meet or exceed quarterly management objectives and revenue targets. This is not a complete list of responsibilities, and the scope of the role may evolve with the needs of the team and business. This role will require occasional travel for team meetings, training, or company events. What We're Looking For: - Minimum of 2 years experience in software consulting, pre-sales consulting, product management, or customer success - Experience in customer success management, account management, professional or renewal services. - Possess excellent client-facing skills and experience in dealing with client and technical teams as well as experience in presenting to C-level executives. - Ability to work autonomously while being effective within a highly driven organization. - Solid oral, written, presentation, and interpersonal communication skills. - Ability to present technical concepts to both technical and non-technical audiences. - Ability to work as part of a team to solve technical problems in varied departmental environments. - Intrinsically motivated with a strong work plan and self-development skills. Nice-to-have skills: - Knowledge of Salesforce or Gainsight architecture and data model, including integration methods such as REST APIs and ETL tools. - Knowledge of relational database concepts including specific knowledge of one of the following (MongoDB, RedShift) including expertise in SQL. - Analysis and design skills of moderate complexity - Knowledge in web application & scripting technologies, HTML, CSS, JavaScript, and SaaS applications. Why You’ll Love It Here: Gainsight is a place where innovation is shaped through collaboration, curiosity, and a shared focus on solving real-world problems. With a growing suite of products across customer success, product experience, community, education, and AI-powered relationship intelligence, we continue to evolve with the needs of our customers. When people with diverse strengths, a strong sense of community, and true passion for our mission come together, they drive greater impact and create lasting value. What underpins it all is a culture that offers the stability, trust, and support that people need - not just to do the job, but to show up as themselves and feel connected to the work they do. Gainsters love working here for several reasons. Here are a few: Our Compensation and Benefits: At Gainsight, we believe great work happens when teammates feel fully supported. - The starting base salary range for this role is $80,000 – $90,000 USD annually. This role is also eligible for commission based on performance and participation in Gainsight’s equity program. Actual compensation may vary based on factors such as skills, experience, and location. - We offer a comprehensive benefits package including fully covered medical premiums (employee-only), flexible PTO, 401(k) plan, dental and vision coverage, and remote work options. Additional benefits include a $10,000 lifetime fertility stipend and access to coworking spaces around the globe. You'll also enjoy dedicated Recharge Holidays - one long weekend each quarter to relax and reset. Our Core Values: We are guided by our values and our mission to be living proof you can win in business while being Human-First. Learn more here. Our Growth Opportunities: From mentoring to career development opportunities, we’re passionate about helping our teammates learn, grow, and thrive. Our Parody Videos: No explanation needed. Just watch them here! If this sounds like the right role for you, we’d love to hear from you. Additional Information: We’re committed to creating an inclusive, fair, and transparent hiring process. As an equal opportunity employer, we celebrate diversity and are committed to creating a welcoming experience for all candidates. If you require accommodations or have questions about how your personal data will be used during the hiring process, please let the recruiting team know. If you are based in San Francisco, we will consider qualified applicants with arrest and conviction records, in accordance with the San Francisco Fair Chance Ordinance.

• Act as consultant to Conti Life Cycle (CLC) Partner for pre-install consulting and Partner approval • Work with CLC Partner's contractors and suppliers to maintain production schedule upon installation • Advise on plant installation requirements, like power, electricity, compressors, transformers, etc. • Support CLC partners with equipment operation, process execution and maintenance training • Develop and implement the retreading quality process • Provide technical assistance to all Digital Solutions products with customers (Fleets and Dealers) • Help with installations, demonstrations and training • Implement and train on all tracking systems of each retreading tire into the retreading shop • Support CLC partners to train their plant personnel • Provide technical assistance to machine and process related problems • Ensure that every equipment manual is available

• Act as consultant to Conti Life Cycle (CLC) Partner for pre-install consulting and Partner approval • Work with CLC Partner's contractors and suppliers to maintain production schedule upon installation • Advise on plant installation requirements, like power, electricity, compressors, transformers, etc. • Partner on PMP for equipment and parts • Support CLC partners with equipment operation, process execution and maintenance training • Develop and implement the retreading quality process • Provide technical assistance to all Digital Solutions products with customers (Fleets and Dealers) • Help with installations, demonstrations and training • Consult on the equipment design, layout and installation to have the optimum retreading operation • Support CLC partners to train their plant personnel • Provide technical assistance to machine and process related problems • Ensure that every equipment manual is available