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Director of Retention – Monetisation
Location
Spain
Posted
45 days ago
Salary
0
Seniority
Lead
Job Description
Director of Retention – Monetisation
Lodgify
• Lead the strategic direction for our Activation and CRM squads. • Build and manage the Retention & Monetization Squad from the ground up. • Architect and ship our monetization experimentation roadmap. • Build a Retention Engine that thinks for itself. • Trigger autonomous interventions and scale pricing experiments at ten times the current industry velocity.
Job Requirements
- 8–12 years in Growth, Lifecycle, or Retention within B2B SaaS. You’ve built a lifecycle system from scratch, not just managed an existing one.
- Your default mode is to build a prototype, not a slide deck. You get frustrated by slow feedback loops and use AI tools (n8n, Zapier, Claude, etc.) to break them.
- Hard Requirement: You haven’t just "used" AI; you have shipped an AI-native automation or workflow that is currently in production.
- You understand value metrics, tier design, and willingness-to-pay research. You can talk NRR and LTV with a CFO, and "API architecture" with a CTO.
- Expertise in CRM orchestration (HubSpot/Braze), product analytics (Amplitude/Mixpanel), and SQL. You pull your own data; you don’t wait for a ticket.
- You understand ICE prioritization, cohort analysis, and statistical significance. You know when a result is a signal and when it’s just noise.
Benefits
- Remote Flexibility: The freedom to work from home any day that works for you.
- Time to Recharge: 25 working days of paid vacation and Jornada Intensiva in August.
- Alan Health Insurance: Premium health, dental, and mental health support via Alan. Pre-existing conditions are covered.
- Meal Perk: €150/month allowance on your Alan card + 50% off Ametller Origen prepared dishes at the office.
- Tax-Free Savings: Increase your take-home pay by using Flexible Remuneration for extra meal costs (up to €70/mo) and public transport (up to €136/mo).
- Home Office Gear: We provide a table, ergonomic chair, and monitor for your home setup.
- Language Learning: Free Spanish classes.
- Referrals: Cash rewards for bringing in new talent.
- Social Life: Daily office breakfast and monthly team events
- Dynamic Hub: A high-energy, inclusive environment designed for collaboration and connection with a team that represents over 60 countries.
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Product Director, Direct Mail
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