Rhenus Logistics

• Analyze business and technical requirements for EDI integrations with customers, carriers, and partners • Design, implement, monitor, and optimize EDI connections and message flows • Manage EDI projects from initiation through completion, including coordination with internal teams and external stakeholders • Act as the primary interface between business, IT, and integration partners for EDI-related topics • Ensure stability, performance, and data quality of EDI interfaces • Support troubleshooting, incident analysis, and root-cause resolution for EDI issues • Contribute to the continuous improvement of integration processes, standards, and documentation • Support the adoption of new technologies and integration patterns where relevant • Work closely with colleagues across operations, customer service, IT, and data teams • Coordinate with external customers, carriers, and integration partners • Communicate clearly and proactively with stakeholders at different technical and business levels • Contribute to a team-oriented, collaborative working environment

Role Description - Support the coordination of offshore, marine, and project cargo shipments, including export, import, and domestic movements across multiple modes of transport. - Assist with day-to-day operational and administrative activities, including documentation, data entry, and shipment tracking. - Monitor shipments to ensure timely and complete delivery, maintaining proactive communication with internal teams, clients, and service providers. - Maintain accurate and up-to-date shipment data within internal systems, ensuring strong data integrity and visibility. - Build and maintain effective relationships with customers, carriers, port terminals, and project vendors to support smooth execution. - Support the sourcing and coordination of specialized vendors, including carriers, terminals, and service providers relevant to offshore and marine logistics. - Assist in negotiating rates and service terms with logistics providers to ensure cost-effective and reliable solutions. - Identify shipments requiring special handling, including oversized, heavy-lift, or time-sensitive cargo, and support planning accordingly. - Review shipping and customs documentation for accuracy and compliance with regulatory and project requirements. - Contribute to resolving operational challenges and escalating issues where needed to ensure minimal disruption. - Progressively take on increased responsibility for coordinating and managing individual offshore and project logistics movements. - Support project planning activities, including timelines, cost considerations, and coordination across stakeholders. - Contribute to process improvements and operational efficiencies within the offshore and marine logistics function. Qualifications - Degree in Supply Chain Management, Logistics, or a related field, or equivalent practical experience. - Minimum 2+ years of operational experience in freight forwarding, preferably within offshore, marine, or project logistics environments. - Solid understanding of import and export processes, including documentation, bills of lading, delivery orders, and customs requirements. - Exposure to project cargo, heavy-lift, out-of-gauge, or time-critical shipments is a strong asset. - Familiarity with offshore and marine operations, including coordination with ports, terminals, or vessel operators, is preferred. - Strong communication and interpersonal skills, with the ability to collaborate across international teams and stakeholders. - Self-motivated with the ability to manage responsibilities while maintaining accuracy and accountability. - Team-oriented mindset with a willingness to support broader operational objectives. - Strong numerical and analytical skills, including freight calculations and unit conversions. - Working knowledge of international trade principles, including practical application of Incoterms. - Ability to manage multiple priorities and meet deadlines in a fast-paced, operational environment. - Flexibility to work across time zones and support operational requirements as needed. - Proficiency in Microsoft Office, particularly Excel, Outlook, and Teams. - Experience with logistics or shipment management systems is an asset. - Willingness to work extended hours when required to support project timelines. - Valid driver’s license and ability to travel locally as required.

• Agent and vendor management • Manage and evaluate all agents and vendors of COL • Oversee contracts with third-party service providers • Ensure COL manual complies with international shipping laws • Manage claims and insurance management • Responsible for the framework and operational oversight of COL Bills of Lading and Sea waybills • Monitor compliance with corporate governance policies

Role Description Win, retain and develop customers through sales "hunting" activity by actively setting the appointments for face-to-face sales meetings with Customers and following the schedule laid by inside sales. - Assessing the prospective account as profitable, significant or strategic in order to secure winning bids. - Build rapport and trust with customers by being informed about customer's business and the market. - Support customer retention through collaboration with all resources including our Product teams, other sales channels and local Station Management. - Responsible for increasing gross profit and market share while developing ongoing relationships with new customers. - Rigorous follow-up of offers and client development. - Monitoring shipment cuts (lost clients) and implement counter measures. - Ongoing key customer analysis. - Execute strategic sales in line with company growth plan. - Develop and implement strategies and tactics to meet and preferably, exceed the given targets. - Ensure all sales activity (Meetings, Contact Reports, Opportunities and Leads) are reported within the CRM System "Sugar CRM" (according to SUGAR SOP). - Recommend solutions based on customer needs by using industry knowledge. - Managing opportunities and risks securing the interests of Rhenus A&O. - Taking part in all sales trainings provided and scheduled by Rhenus A&O. Qualifications - Requires a minimum of 1-3 years field sales in freight forwarding or two years of operational experience. - Good working knowledge of freight forwarding services, including ocean and air freight (import & export), consolidation. - Demonstrated competence in conflict management, decision making and strategic planning. - Strong hunter mentality / good communication and interpersonal skills / Outstanding negotiation skills. - Ability to think out of the box (Entrepreneur). - Strong work ethic and integrity. - Native Spanish. Willingness to travel as well as fluency in written and spoken English.

• Develop a Modern Azure Data Platform: Design, build, and operate end-to-end data solutions using Azure Data Factory, Azure Data Lake Storage Gen2, Databricks, and Azure Synapse Analytics. • Create Data Pipelines: Develop and maintain scalable ETL/ELT pipelines using PySpark and Spark, with a strong focus on data quality, reliability, and performance. • Multi-Tenant & Environment Support: Support and operate multi-tenant data platforms across multiple environments (development, test, production) with clear separation and governance. • Infrastructure & Platform Operations: Provision, configure, and maintain Azure data infrastructure, ensuring stability, security, and scalability. • CI/CD for Data Platforms: Build and maintain CI/CD pipelines for data pipelines and Databricks workloads, enabling automated deployments across environments. • Cost-Efficient & Best-Practice Azure Usage: Apply Azure best practices to optimize performance and cost, including resource sizing, lifecycle management, and cost monitoring. • Collaboration with BI & Data Teams: Work closely with BI and data teams to support efficient data models and reporting solutions. • Data Governance & Security Basics: Support data governance requirements such as access control, secure data handling, and basic metadata management.

• Play a central role in the implementation and integration of IT WMS solutions • Provide technical expertise and ensure the technical execution of projects in Blue Yonder • Analyze the technical requirements of customers and develop well-thought-out technical concepts • Ensure the seamless integration of the Blue Yonder platform with other IT systems • Test and validate planned changes and make necessary adjustments • Continuously enhance the platform and system solutions based on customer feedback

• Take on functional and technical responsibility for design, architecture, and implementation of Blue Yonder WMS solutions • Manage technical work packages and coordinate with stakeholders • Analyze complex logistics-related business processes

• Generate new sales leads through cold calling, market research, and business intelligence activities. • Research, identify, and structure information on potential customers using multiple data sources and media channels. • Support national and internal sales campaigns by managing lead data, tracking KPIs, and monitoring campaign performance. • Act as backup for the Sales team when Sales Managers are unavailable, ensuring customer requests and inquiries are handled in a timely and professional manner. • Prepare and provide accurate pricing and quotations based on approved tariffs and procurement rates. • Support Sales in locally controlled RFQs, including pricing coordination, documentation, and follow-up. • Develop additional business from existing customer accounts through proactive engagement and opportunity identification. • Conduct sales analysis on new and lost accounts, identifying trends, gaps, and improvement opportunities. • Analyze quotation success rates and support initiatives to improve win ratios by identifying, rectifying, or escalating root causes. • Assist Sales with customer accreditation, onboarding, and compliance-related requirements. • Conduct competitor and market research to support sales positioning and pricing strategy. • Maintain and update company profiles, sales presentations, and customer-facing materials. • Prepare internal sales reports and dashboards and support the organization of monthly sales meetings. • Ensure high data quality and accuracy in CRM and sales systems, including Sugar CRM data quality standards. • Communicate, transfer, and follow up on guidelines, policies, and instructions issued by Management and the Sales Department. • Perform other reasonable duties or tasks as assigned to support sales and business objectives.

• Generate new business leads and support revenue growth in line with Rhenus Air & Ocean sales strategy and country budget. • Conduct sales calls, client visits, and meetings to build relationships with prospective and existing customers. • Present logistics solutions that address customer requirements and operational needs. • Support the achievement of new business awards while maintaining targeted gross profit margins. • Maintain regular customer engagement to ensure satisfaction, retention, and account development. • Gather customer requirements and coordinate with internal teams to develop appropriate logistics solutions. • Work closely with Product, Operations, and Pricing teams to support quotations and proposals. • Prepare and submit accurate quotations, proposals, and tenders for prospective and existing customers. • Manage assigned sales opportunities and follow up on leads to closure. • Identify new business opportunities within the assigned territory or customer segment. • Assist in preparing sales presentations and customer proposals. • Ensure all sales activities (meetings, contact reports, leads, and opportunities) are properly recorded in the CRM system (SUGAR) in accordance with SOP. • Qualify opportunities to ensure alignment with commercial objectives and customer requirements. • Provide basic market intelligence, customer feedback, and competitor information to the Sales Manager. • Submit required weekly and monthly sales activity reports on time. • Ensure compliance with internal SOPs, pricing accuracy, and documentation requirements prior to Job Instruction issuance.