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E-Commerce Generalist, Shopify
Location
United States
Posted
21 days ago
Salary
0
Seniority
Senior
Job Description
E-Commerce Generalist, Shopify
Pomelo
• Build, QA, schedule, and deploy email and SMS campaigns in Klaviyo across promotional, transactional, and lifecycle sends. • Own and maintain the master email/SMS calendar, ensuring all campaigns are briefed, built, and scheduled on time. • Manage the team's Notion board for email campaigns — create briefs, track status, and keep all assets organized. • Serve as the eCommerce escalation point for complex customer issues raised by the support team. • Execute day-to-day Shopify tasks: create and manage discount codes, update product listings, and configure collections. • Coordinate cross-functional eCommerce campaigns end-to-end — aligning copy, design, dev, and marketing stakeholders.
Job Requirements
- 3+ years of experience with Shopify, Klaviyo, and Notion
- Bachelor’s degree in a relevant field
- Professional fluency in English with top-tier written, reading, and speaking skills
- Outstanding project management, organizational and problem-solving skills, and attention to detail
- Permanent access to a computer with reliable and high-speed Internet connection
- Ability to work in US Pacific Time, Monday to Friday (40 hours per week)
- Previous experience working the overnight/graveyard shift
Benefits
- Competitive pay, always in US dollars
- Work remotely from the comfort of your home
- Health & wellness benefit
- Paid holidays and time off
- Performance and referral bonuses
- Global exposure to the world’s best companies
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