Lago

• Build and maintain fully custom Shopify Hydrogen storefronts using React Router, implementing complex commerce features and headless integrations • Implement responsive UIs using HTML, CSS, and modern React; own frontend performance across all storefronts • Manage migrations from legacy frontends (one Shopify Liquid, two Django-based) to Hydrogen with data integrity and minimal business disruption • Debug and optimize the full data flow from React components through GraphQL to backend systems • Extend and maintain Python/Django code powering GraphQL API integrations between Shopify and our internal PIM/ERP/CRM monolith • Build custom middleware and integrations when "standard" Shopify features don't work with our headless stack (e.g., custom feed generators for syndication, Algolia reindexing logic) • Modify data exchange layers and API endpoints as business requirements evolve • Navigate and enhance monolithic Django codebase without breaking existing functionality • Manage software-defined infrastructure for Hydrogen deployments—build CI/CD pipelines, configure environments, and automate releases to Oxygen or similar edge platforms • Own the deployment toolchain from local development through production • Troubleshoot deployment and infrastructure issues across the stack • Translate ambiguous business requests ("we need Pinterest syndication," "can we change how search works?") into technical approaches—assessing whether this is a quick tweak, custom integration, or architectural discussion • Identify when requirements touch core architecture, involve significant data migration, or have business implications that need CTO input; escalate strategically rather than habitually • Communicate technical constraints to non-technical stakeholders without being dismissive or overly technical.

Role Description We are seeking a pragmatic Full Stack Developer to navigate the gap in our custom headless architecture. The role involves: - Building and maintaining fully custom Shopify Hydrogen storefronts using React Router. - Implementing responsive UIs using HTML, CSS, and modern React. - Managing migrations from legacy frontends to Hydrogen with data integrity. - Debugging and optimizing the full data flow from React components through GraphQL to backend systems. - Extending and maintaining Python/Django code powering GraphQL API integrations. - Building custom middleware and integrations for our headless stack. - Modifying data exchange layers and API endpoints as business requirements evolve. - Navigating and enhancing the monolithic Django codebase. - Managing software-defined infrastructure for Hydrogen deployments. - Owning the deployment toolchain from local development through production. - Translating ambiguous business requests into technical approaches. - Identifying when requirements touch core architecture and escalating strategically. - Communicating technical constraints to non-technical stakeholders. Qualifications - Strong frontend proficiency in HTML, CSS, and modern React. - Hands-on experience with Shopify Hydrogen and headless commerce architecture. - Solid Python skills with Django experience. - Experience with CI/CD pipelines and deploying to serverless/edge platforms. - Experience with Shopify's GraphQL APIs. - Strong English communication skills. - Full-time availability (40 hours/week). Requirements - Experience working in "Shopify-but-not-really-Shopify" environments. - Experience migrating Liquid storefronts to Hydrogen. - Experience managing large-scale product catalogs (100K+ SKUs). - Familiarity with feed syndication, search integration, or headless CMS workflows. - React Router experience outside Hydrogen contexts. Benefits - Remote Work: Work from anywhere—our team is global, and we value work-life balance. - Growth Opportunities: As a key player, you’ll have the chance to shape your role and grow with us. - Innovative Culture: Join a team that is passionate about leveraging data to solve challenges. Ideal Candidate Profile - Pragmatic problem-solver: Able to navigate real constraints without defaulting to "that won't work." - Full-stack fluency: Capable of tracing issues across the entire stack and implementing end-to-end solutions. - Judgment on autonomy: Knows when to handle tasks independently and when to escalate. - Adaptable to ambiguity: Can ask clarifying questions and implement or flag complexity. - Ecosystem navigator: Understands the differences in Shopify contexts and can bridge gaps for stakeholders. - Mentee-ready: Comfortable being the "reverse half" of a mentor relationship with the CTO.

• Plan, execute, and optimize paid campaigns across Facebook, Instagram, Google, YouTube, TikTok and other digital platforms. • Develop data-backed ad strategies aligned with marketing goals and target KPIs. • Manage ad budgets, monitor campaign performance, and make real-time adjustments for maximum results. • Collaborate with the creative team to produce eye-catching visuals and engaging video ads using tools like Canva or Adobe Suite in collaboration with other creative teams on staff. • Conduct A/B testing on ad creatives, targeting, and copy variations. • Track, analyze, and report on campaign metrics using GA4, Google Ads, and Meta Ads Manager. • Stay updated with the latest trends, tools, and best practices in paid media and digital marketing. • Coordinate all campaign management with Account Managers (who are also 3+ year ad buyers).

Role Description We’re looking for an experienced Facebook & Google Ads Buyer who can manage and optimize performance marketing campaigns across multiple channels. The ideal candidate is a data-driven strategist with a strong creative eye, someone who can balance analytical precision with compelling ad storytelling. You’ll work closely with our marketing and creative teams to scale ad performance, test new audiences, and develop high-performing creatives that drive measurable ROI. - Plan, execute, and optimize paid campaigns across Facebook, Instagram, Google, YouTube, TikTok and other digital platforms. - Develop data-backed ad strategies aligned with marketing goals and target KPIs. - Manage ad budgets, monitor campaign performance, and make real-time adjustments for maximum results. - Collaborate with the creative team to produce eye-catching visuals and engaging video ads using tools like Canva or Adobe Suite in collaboration with other creative teams on staff. - Conduct A/B testing on ad creatives, targeting, and copy variations. - Track, analyze, and report on campaign metrics using GA4, Google Ads, and Meta Ads Manager. - Stay updated with the latest trends, tools, and best practices in paid media and digital marketing. - Coordinate all campaign management with Account Managers (who are also 3+ year ad buyers). Qualifications - 3+ years of proven experience in Facebook and Google Ads campaign management (Meta, YouTube, Search, Display, Performance Max, etc.), TikTok, LinkedIn and other platforms are a big plus. - Strong understanding of omnichannel marketing and cross-platform ad strategies. - Proficiency with GA4, Google Tag Manager (GTM), Data Analytics, and other performance tracking tools. - Experience creating and editing ad creatives (video, graphics, copywriting). - Analytical mindset with strong attention to detail and data interpretation. - Excellent communication and collaboration skills. - Agency experience is a plus. Benefits - Remote Work: Work from anywhere—our team is global, and we value work-life balance. - Growth Opportunities: As a key player, you’ll have the chance to shape your role and grow with us. - Innovative Culture: Join a team that is passionate about leveraging data to solve challenges and drive success in a rapidly evolving market. Company Description As part of our recruitment process, all candidates are kindly asked to read, understand, and agree to Lago’s Confidentiality and Non-Circumvention Agreement. This ensures a respectful and professional experience for everyone involved.

Role Description We are seeking a detail-oriented Amazon Inventory Recovery & Unfulfillable Specialist to join our Global Services team. In this role, you will own the end-to-end process of identifying, investigating, and recovering value from inventory exceptions across our Amazon accounts. Your primary focus will be on unfulfillable inventory management, with additional ownership across lost & damaged claims, inbound reconciliation, stranded inventory resolution, and reimbursement recovery. This is a high-impact, data-driven position for someone who thrives in the details of Amazon Seller Central or Vendor Central, can move quickly to act on exception reports, and takes pride in recovering revenue that would otherwise be left on the table. Key Responsibilities - Unfulfillable Inventory Management (Primary Focus) - Monitor and manage unfulfillable inventory reports in Amazon Seller Central on a daily basis - Classify unfulfillable units by disposition type (customer damaged, defective, distributor damaged, carrier damaged, expired) - Coordinate removal orders or disposal requests in line with account strategy and client SOPs - Identify units eligible for regrade or return to sellable condition and coordinate repackaging workflows - Maintain accurate records of unfulfillable unit counts, trends, and resolution actions - Build and maintain dashboards or trackers to report unfulfillable inventory KPIs to account managers and clients - Lost & Damaged Inventory - Identify lost and damaged inventory at Amazon fulfillment centers using Seller Central reports and the FBA inventory reconciliation tool - File and track claims with Amazon for units confirmed lost or damaged by FBA - Follow up on open claims through resolution and ensure reimbursements or replacements are received - Maintain a claims log with status, amounts, and outcomes - Inbound Inventory Reconciliation - Reconcile shipped quantities against Amazon-received quantities for all inbound shipments - Identify and document short-receives, over-receives, and missing units - Submit research requests and claims for inbound discrepancies within Amazon's required timeframes - Coordinate with 3PL, prep centers, or direct suppliers to resolve carrier-side discrepancies - Unfulfillable Stranded Inventory - Monitor stranded inventory reports and identify root causes (listing suppressed, listing deleted, pricing errors, compliance holds) - Resolve listing-side issues in coordination with catalog or content teams to restore stranded units to active status - Escalate unresolvable strandeds to Amazon Seller Support or account management for removal or disposal decisions - Track stranded inventory aging and flag units approaching long-term storage fee thresholds - Inventory Reimbursements - Audit reimbursement reports to identify unclaimed reimbursements for lost, damaged, or destroyed units - Cross-reference reimbursement data against removal orders, lost claims, and shipment records to find gaps - File manual reimbursement cases through Seller Central or via third-party audit tools as applicable - Track reimbursement recovery amounts on a per-ASIN and per-account basis and report monthly Qualifications - 2+ years of hands-on experience managing Amazon FBA inventory operations (Seller Central or Vendor Central) - Demonstrated experience with unfulfillable inventory workflows, removal orders, and disposition management - Proficiency with Amazon's FBA inventory reports, reconciliation tools, and Seller Support case management - Strong Excel or Google Sheets skills — ability to build and maintain reconciliation trackers and exception logs - High attention to detail and ability to manage multiple cases and SKUs simultaneously - Comfortable working independently with minimal supervision in a remote environment - Strong written communication skills in English — able to write clear Seller Support cases and internal status updates Requirements - Preferred Experience using third-party reimbursement or audit tools (e.g., GETIDA, Helium 10, Seller Investigators) - Familiarity with Amazon's reimbursement policies and claim windows for FBA lost, damaged, and inbound shipment claims - Experience working with multiple seller accounts or in an agency/managed services environment - Background in eCommerce operations, supply chain, or logistics - Experience building SOPs or process documentation for inventory exception workflows Benefits - Remote Work: Work from anywhere—our team is global, and we value work-life balance. - Growth Opportunities: As a key player, you’ll have the chance to shape your role and grow with us. - Innovative Culture: Join a team that is passionate about leveraging data to solve challenges and drive success in a rapidly evolving market. Company Description As part of our recruitment process, all candidates are kindly asked to read, understand, and agree to Lago’s Confidentiality and Non-Circumvention Agreement. This ensures a respectful and professional experience for everyone involved.

Role Description The DSP Advertising Strategist works under general supervision and follows company and department policies and procedures to plan, execute, and optimize programmatic advertising campaigns through Amazon DSP (Demand-Side Platform) on behalf of US-based e-commerce clients. This role is responsible for managing audience targeting, campaign performance, budget pacing, and delivering data-driven insights to drive brand awareness and conversion for clients across a variety of product categories. - Develops, launches, and manages Amazon DSP campaigns including display, video, and audio ad formats for assigned client accounts. - Builds and refines audience segments leveraging Amazon first-party data, lifestyle segments, in-market audiences, and retargeting strategies to maximize campaign performance. - Monitors campaign delivery, pacing, and performance daily; makes proactive optimizations to bids, budgets, creatives, and targeting to meet client KPIs. - Analyzes DSP reporting data including impressions, reach, frequency, DPVR, ATCR, and ROAS to generate actionable insights and client-facing performance reports. - Collaborates with Sponsored Ads (SPP) strategists, content managers, and account managers to align DSP campaigns with full-funnel advertising and listing strategies. - Partners with creative teams to brief and review display ad creatives, ensuring brand consistency and optimization for click-through and conversion. - Conducts audience and competitive research to identify new targeting opportunities and campaign strategies that differentiate client brands. - Maintains organized campaign documentation, naming conventions, and reporting templates in accordance with department standards. - Discusses performance inconsistencies and proposed optimizations with managers to ensure alignment with client goals and budget constraints. - Establishes and maintains collaborative relationships with internal teams across time zones to align objectives and resolve challenges efficiently. - Acts as a technical resource for colleagues on DSP strategy, audience architecture, and programmatic best practices. - Maintains or exceeds department-established performance standards and client retention benchmarks. - Continues to learn and apply department Trainual subjects and Amazon advertising certification requirements according to standards. - Other duties as assigned. Qualifications - Two to five (2–5) years of related experience in digital advertising or programmatic media buying, with at least one (1) year of hands-on Amazon DSP experience preferred. - Strong working knowledge of Amazon DSP platform including campaign setup, audience targeting, bid management, and performance reporting. - Demonstrated understanding of full-funnel advertising principles and how DSP integrates with Sponsored Ads to drive awareness, consideration, and conversion. - Proficiency in analyzing advertising metrics (ROAS, DPVR, ATCR, CPM, CTR) and translating data into strategic recommendations. - Experience working across diverse product categories for US-based e-commerce or Amazon Marketplace clients is strongly preferred. - Advanced communication skills, both verbal and written, with the ability to articulate campaign strategy and performance to internal teams and clients. - Proficiency in Microsoft Excel, Google Sheets, and data visualization or reporting tools; familiarity with Amazon Attribution and Amazon Marketing Cloud is a plus. - Strong organizational skills with the ability to manage multiple campaigns and client accounts simultaneously across different time zones. - Comfortable working remotely and collaborating asynchronously with US-based teams; reliable high-speed internet connection and appropriate home office setup required. - Amazon Advertising certification (DSP or equivalent) preferred or willingness to obtain certification within 90 days of hire. Benefits - Remote Work: Work from anywhere—our team is global, and we value work-life balance. - Growth Opportunities: As a key player you’ll have the chance to shape your role and grow with us. - Innovative Culture: Join a team that is passionate about leveraging data to solve challenges and drive success in a rapidly evolving market. Company Description As part of our recruitment process, all candidates are kindly asked to read, understand, and agree to Lago’s Confidentiality and Non-Circumvention Agreement. This ensures a respectful and professional experience for everyone involved.

Role Description - Downloads and processes reports from Amazon Seller Central, Vendor Central, and Brand Analytics including inventory health, sales performance, traffic, session data, advertising, attribution, Buy Box, and return reports. - Pulls data from internal databases and consolidates into standardized reporting templates on a daily, weekly, bi-weekly, and monthly cadence. - Maintains reporting schedules and ensures on-time delivery of all assigned reports to relevant stakeholders. - Flags data anomalies, discrepancies, or missing data to the Reporting Team Lead with appropriate context. - Supports ad-hoc data requests from the EPM team and other internal stakeholders. - Contributes to SOP documentation and helps identify opportunities to improve report accuracy and efficiency. Qualifications - 1-2 years of experience in ecommerce, marketplace operations, or data reporting. - Proficiency in Microsoft Excel or Google Sheets, including pivot tables, VLOOKUP, and basic formulas. - Familiarity with Amazon Seller Central or Vendor Central and their reporting modules. - Strong attention to detail and ability to handle repetitive data tasks with a high degree of accuracy. - Basic understanding of SQL or database querying is a plus. - Ability to manage multiple reporting deadlines simultaneously in a fast-paced environment. - Clear communication skills and a proactive approach to surfacing issues. Benefits - Remote Work: Work from anywhere—our team is global, and we value work-life balance. - Growth Opportunities: As a key player, you’ll have the chance to shape your role and grow with us. - Innovative Culture: Join a team that is passionate about leveraging data to solve challenges and drive success in a rapidly evolving market. Company Description As part of our recruitment process, all candidates are kindly asked to read, understand, and agree to Lago’s Confidentiality and Non-Circumvention Agreement. This ensures a respectful and professional experience for everyone involved.

• Plan, execute, and optimize paid campaigns across Facebook, Instagram, Google, YouTube, TikTok and other digital platforms. • Develop data-backed ad strategies aligned with marketing goals and target KPIs. • Manage ad budgets, monitor campaign performance, and make real-time adjustments for maximum results. • Collaborate with the creative team to produce eye-catching visuals and engaging video ads using tools like Canva or Adobe Suite in collaboration with other creative teams on staff. • Conduct A/B testing on ad creatives, targeting, and copy variations. • Track, analyze, and report on campaign metrics using GA4, Google Ads, and Meta Ads Manager. • Stay updated with the latest trends, tools, and best practices in paid media and digital marketing. • Coordinate all campaign management with Account Managers (who are also 3+ year ad buyers).

Role Description We’re looking for an experienced Facebook & Google Ads Buyer who can manage and optimize performance marketing campaigns across multiple channels. The ideal candidate is a data-driven strategist with a strong creative eye, someone who can balance analytical precision with compelling ad storytelling. You’ll work closely with our marketing and creative teams to scale ad performance, test new audiences, and develop high-performing creatives that drive measurable ROI. - Plan, execute, and optimize paid campaigns across Facebook, Instagram, Google, YouTube, TikTok and other digital platforms. - Develop data-backed ad strategies aligned with marketing goals and target KPIs. - Manage ad budgets, monitor campaign performance, and make real-time adjustments for maximum results. - Collaborate with the creative team to produce eye-catching visuals and engaging video ads using tools like Canva or Adobe Suite in collaboration with other creative teams on staff. - Conduct A/B testing on ad creatives, targeting, and copy variations. - Track, analyze, and report on campaign metrics using GA4, Google Ads, and Meta Ads Manager. - Stay updated with the latest trends, tools, and best practices in paid media and digital marketing. - Coordinate all campaign management with Account Managers (who are also 3+ year ad buyers). Qualifications - 3+ years of proven experience in Facebook and Google Ads campaign management (Meta, YouTube, Search, Display, Performance Max, etc.), TikTok, LinkedIn and other platforms are a big plus. - Strong understanding of omnichannel marketing and cross-platform ad strategies. - Proficiency with GA4, Google Tag Manager (GTM), Data Analytics, and other performance tracking tools. - Experience creating and editing ad creatives (video, graphics, copywriting). - Analytical mindset with strong attention to detail and data interpretation. - Excellent communication and collaboration skills. - Agency experience is a plus. Benefits - Remote Work: Work from anywhere—our team is global, and we value work-life balance. - Growth Opportunities: As a key player, you’ll have the chance to shape your role and grow with us. - Innovative Culture: Join a team that is passionate about leveraging data to solve challenges and drive success in a rapidly evolving market. Company Description As part of our recruitment process, all candidates are kindly asked to read, understand, and agree to Lago’s Confidentiality and Non-Circumvention Agreement. This ensures a respectful and professional experience for everyone involved.

• Lead a team of Customer Service Specialists, owning month-over-month team output and the individual growth of each direct report. • Run the team's operating cadence, including team meetings, one-on-ones, training, and performance reviews. • Monitor team KPIs and report on results, surfacing trends, risks, and opportunities to the Manager on a regular cadence. • Serve as the senior subject-matter expert across the team's customer service functions, and act as the escalation point for complex or sensitive cases. • Design, document, and continuously improve the SOPs, templates, and tools the team relies on, ensuring work is repeatable and audit-ready. • Uphold task management and reporting hygiene across the team, ensuring work is tracked, prioritized, and visible to stakeholders. • Onboard new specialists and run ongoing training, building the bench of capability across all customer service workflows. • Partner with adjacent Catalog teams (Listing, Case Management, Reimbursements) and with Account Managers to resolve cross-functional issues and align on client priorities. • Investigate performance gaps, take corrective action, and communicate clearly with the Manager on status, blockers, and next steps.