• Provide support to clarify/resolve customer questions, complaints, and other needs. • Analyze customer satisfaction to identify potential improvements. • Monitor processes. • Develop area KPIs and indicators. • Process transactions (addition, modification, or deletion). • Prepare reports.

Please note: The purpose of this Evergreen job posting is to collect a pool of talented applicants. While this role is not associated with a current opening, one may become available in the near future. Resumes are reviewed on an ongoing basis, and applicants may be contacted for this role or similar, at any time regarding next steps.  Dodge Construction Network (Dodge) is seeking a Sales Development Representative (SDR) to join our dynamic New Business Sales team. This entry-level role serves as a key stepping stone toward a career in sales within our organization. As the first point of contact for potential clients, the SDR plays a critical role in upholding our brand standards while identifying and qualifying new SaaS sales opportunities to support our Account Executives. This is a full-time position and reports directly to the Manager, Sales Development. Preferred Location This is a remote, home-office role and candidates located in the continental US will be considered.   Travel Requirements Expected travel is 5% for this role. Essential Functions - Drive lead opportunities and develop new business via inbound and outbound phone (50/50) and utilize mass communications tools such as email, social media, Salesloft, etc. to introduce Dodge products/services and drive demos - Generate top-of-funnel pipeline growth by executing high-volume outbound and inbound prospecting through calls, texts, and emails, with the goal of engaging and qualifying potential buyers for handoff to the sales team - Achieve daily, weekly, monthly activity, and sales lead quotas and update within Salesforce - Learn and apply solution-based selling by using a consultative prospecting approach - Improve performance results by continuous self-monitoring - Follow the standard operating procedures as set forth by management to achieve the highest % success factors - Attain all Key Performance Indicators (KPI’s) in order to reach and demo the desired number of prospects per day, improve our lead to opportunity ratio, and our opportunity to win ratio Education Requirement Bachelor’s degree or equivalent combination of education and relevant experience. Required Experience, Knowledge and Skills - Must demonstrate a strong passion for pursuing a career in Sales, with a high level of motivation and drive to succeed - Strong interpersonal skills and sales aptitude - Ability to handle a high volume of cold calling to build a resourceful pipeline - Adaptability for learning job responsibilities and processes - Exceptional written/verbal communication skills - Exemplary decision making, problem-solving, and organizational skills - Results-driven with the ability to adapt to a fast-changing work setting Preferred Experience, Knowledge and Skills - Proficiency in a CRM as well as desktop software programs including Microsoft Office (Outlook, Word, Excel, PowerPoint, etc.)/Web with a tech savvy with an aptitude to learn new SaaS products - Some successful inside sales experience; having worked within large SaaS organizations is a huge plus - Knowledge of the construction industry - Bilingual (English/Spanish) a plus About Dodge Construction Network Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with cutting-edge software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement. Dodge is the catalyst for modern construction. Salary Disclosure $45,000 + UNCAPPED VARIABLE INCENTIVE! This represents the expected salary range for this job requisition. Final offers may vary from the amount listed based on factors including geography, candidate experience and expertise, and other job-related factors. Dodge Construction Network’s compensation and rewards package for full time roles includes a market competitive salary, comprehensive benefits, and, for applicable roles, uncapped variable compensation plans or an annual discretionary performance bonus. For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the future require sponsorship for employment visa status. A background check is required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job and consistent with all federal state and local ordinances. Reasonable Accommodation Dodge Construction Network is committed to recruiting, hiring, and promoting people with disabilities. If you need an accommodation or assistance completing the online application, please email recruiting@construction.com. Equal Employment Opportunity Statement Dodge Construction Network is an Equal Opportunity Employer. We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. All employment decisions shall be based on merit, qualifications, and business needs without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. #LI-Remote #LI-SB1

Overview The Sales Development Representative is an inside sales representative that focuses on outreach prospecting and lead qualification with a focus of connecting with as many leads as possible to determine if they are a good customer fit for the organization. Responsibilities - Initiate discovery calls to qualified lead prospects with the assistance of the account manager; gather information, assess needs, educate on suitable product offerings and determine viability of a sale in the Healthcare industry - Maintain purposeful, regular contact with identified prospects to add value and drive sale forward; regular contact includes emails, phone calls and other relevant activities - Generate new qualified lead prospects by developing a target list of customers and executing calling and email campaigns - Participate in events; make contact with potential customers at trade show booth and ensure proper lead follow up after the show - Accompany account managers to onsite customer meetings - Update all internal systems on all activities - Participate in transition call with account manager when potential customer moves from lead to genuine sales opportunity; facilitate portions of the call to ensure proper transition - Review and evaluate requests for proposals; assist prospects with drafting appropriate documentation - Leverage multi tactical technology stack - Partner with Field Reps and cross-functional teams and departments to develop targeted campaigns - Comply with all corporate and departmental privacy and data security policies and practices, including but not limited to, Hyland’s Information Systems Security Policy Basic Qualifications - Bachelor's degree or equivalent experience - Experience as a Sales Associate - Inside sales experience - Relevant Healthcare industry experience - Speak or write with ease, clarity and impact, using a communication style appropriate to the subject and the audience - Able to thrive in a fast paced, deadline driven environment - Demonstrated ability to establish rapport and gain the trust of others - Microsoft Windows and Office proficient - Strong business acumen - Self-motivated, with high energy and an engaging level of enthusiasm - Good at investigating situations or issues to get relevant information; adept at asking probing questions to successfully obtain quality information - Sharp, fast learner with a curiosity for technology as well as aptitude - Up to 10% travel time required

• Responsible for selling solutions that enable higher levels of renewable power to be delivered to the grid. • Build and manage relationships with TSOs/DSOs, regulators, utilities, IPPs, and partners to shape plans and procurements. • Ability to cover full spectrum from business development on emerging markets up to closing multi-million contracts. • Contribute to deliver orders target for Power Conversion and Storage North America in a strategic and growing segment for the business.