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After-Sales Analyst
Location
Brazil
Posted
73 days ago
Salary
0
Seniority
Senior
Job Description
After-Sales Analyst
SW Capital Humano
• Provide support to clarify/resolve customer questions, complaints, and other needs. • Analyze customer satisfaction to identify potential improvements. • Monitor processes. • Develop area KPIs and indicators. • Process transactions (addition, modification, or deletion). • Prepare reports.
Job Requirements
- Experience in post-sales for health plans/health insurance.
- Undergraduate studies in Administration, Commercial Management, or related fields (in progress).
- Basic Microsoft Office skills.
Benefits
- Dental coverage
- Home-office allowance
- Meal allowance
- Medical coverage
- Paid day off
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