Hyland

Role Description The Lead Developer is responsible for the overall performance of the product by applying principles of software engineering to the design, development, maintenance, testing, and evaluation of software. This role ensures timely delivery of high-quality software within established release timelines and guidelines. Your Role Responsibilities - Here's What You'll Do - Develop complex code based on functional specifications across teams and programs; complete logic and algorithm design in alignment with established standards. - Maintain and improve codebase, data design, and best practices — including performance, security, reliability, and quality attributes. - Understand and contribute to software architecture; create initial implementation standards and guidelines that enable teams to begin executing on technical specifications. - Perform complex peer code reviews and analysis; provide insight on the broader impact of software changes across teams and programs. - Mentor, coach, and provide constructive feedback to team members; share observations on team technical capabilities with leadership. - Design, contribute to, and lead the implementation of the delivery pipeline, including test automation, security, and performance practices. Qualifications - Master's degree or equivalent experience. - Significant experience overseeing complex systems analysis, design, and development programs. - Mastery of one or more general-purpose programming languages, including Java/Spring or Angular/TypeScript. - Significant experience with data structures, algorithms, and software design. - Significant demonstrated experience with build environments and delivery pipelines. - Experience with continuous software delivery, test automation, and continuous integration tools. Technology Tools - Java/Spring or Angular/TypeScript. Requirements - Expertise in guiding and growing the technical skills of fellow team members. - Demonstrated ability to influence, motivate, and mobilize team members and program leadership. - Excellent critical thinking, problem-solving, and communication skills — including executive presence. - Demonstrated leadership in mentoring teams through conceptualizing, designing, implementing, and shipping quality deliverables. Benefits - Poland: 290,200 – 352,500 PLN gross. - Italy: 52,700 – 63,500 €. Company Description Hyland is the pioneer of the Content Innovation Cloud™, delivering ubiquitous enterprise intelligence to organizations with solutions that unlock actionable insights and drive automation. Trusted by thousands of organizations worldwide, including many of the Fortune 100, Hyland's solutions create the foundation for a connected, agentic enterprise, where teams harness the power of AI to redefine how they operate and engage with those they serve. Since 1991, it has been Hyland's mission to help our employees, customers, and partners exceed their potential with our industry-leading content services platform. Our employees exude a contagious energy and are passionate about what they do – whether it's helping customers succeed, raising up their fellow Hylanders, or engaging in the communities where they live and work. The #HylandLife hashtag encompasses our employee-centric culture. Hyland supports them to do just that through career development resources, wellbeing programs, and innovation practices. We thrive on diverse viewpoints and new ideas and believe that a positive, inclusive workplace is imperative to sustainable success. Hyland is an equal opportunity employer. We value diversity and are committed to providing an inclusive workplace for all employees and applicants. Employment decisions are made without regard to any characteristic protected by applicable laws and regulations.

Sales Solution Engineer Location: Remote, United States Work Arrangement: Remote Category: Sales - Pre-Sales Engineering Salary Range: Min Salary = USD $155,000.00/Yr.Max Salary = USD $170,000.00/Yr. Job Description: About the Role The Sales Solution Engineer plays a critical role in Hyland''s pre-sales process, serving as the technical and industry expertise anchor for the sales team and customers. This role engages directly with customers to uncover technical requirements, craft solution strategies, and deliver compelling demonstrations that build confidence and drive buy-in. The ideal candidate brings a strong foundation in technical sales, a passion for solving complex business problems, and the ability to communicate with clarity and impact across all levels of an organization. Your Role Responsibilities? Here''s What You''ll Do. - Act as the technical point of contact on standard customer engagements - coordinating pre-sales meetings, determining technical requirements, and ensuring a thorough understanding of customer needs to inform the right solution approach. - Create and present compelling demonstrations of proposed solution strategies to key customer stakeholders, applying best practice knowledge and solution expertise to drive validation and buy-in. - Coordinate with global services teams to transition key customer information, remaining actively involved throughout the process to ensure a seamless and high-quality customer handoff experience. - Compose thorough internal documentation reflecting all activity related to the solution strategy and deliver well-crafted technical responses for requests for proposals (RFPs). - Consistently identify and share opportunities to improve internal efficiencies, staying current on best practices, market trends, and solution enhancements through ongoing collaboration with Development teams. - Participate in trade shows, conferences, and industry events - representing Hyland''s solutions and contributing to the broader sales and technical community. Role Essentials You''ll be set up for success if you have: - Bachelor''s degree in a related field such as Management Information Systems or Computer Science, or an equivalent combination of education and experience - Experience in technical sales with a demonstrated ability to develop and deliver engaging, informative, and compelling presentations to diverse audiences - Knowledge of Enterprise Content Management (ECM) and general software implementation methodologies - Strong collaboration skills with the ability to work effectively within a team and across cross-functional areas - Ability to thrive in a fast-paced, deadline-driven environment as a self-directed professional who can manage projects independently through to completion What We''d Like to See Bonus points if you bring: - Demonstrated ability to establish rapport, earn trust, and gain consensus with key customer stakeholders including executive-level decision-makers - Exceptional written and verbal communication skills, with the ability to articulate complex solutions with ease, clarity, and impact across varied audiences - A genuine drive to learn and stay professionally current on industry trends, platform capabilities, and emerging technologies - Comfort navigating ambiguity and adapting quickly to evolving customer needs, shifting priorities, and tight deadlines - Willingness and ability to travel up to 60% of the time to support customer engagements, events, and industry conferences

Role Description The DevOps Engineer will be responsible for the continuous integration, automation, and continuous deployment of applications and systems — both internally and externally. You'll play a key role in building and evolving our CI/CD platform, driving automation, and partnering across teams to ensure reliable, high-availability systems that support our product and engineering goals. - Build and implement a continuous integration and continuous deployment (CI/CD) platform; develop and execute best practices including solution architectures and adoption strategies. - Implement solutions to automate the deployment of applications and develop monitoring, management, and deployment tools that provide visibility with a focus on high availability. - Partner with respective departments to develop practical automation solutions; participate in cross-functional team meetings to collaborate and ensure successful execution. - Diagnose system issues with multiple influencing factors; support performance and test automation integration into the CI/CD pipeline and troubleshoot and resolve operational issues. - Maintain internal documentation that fully reflects all activity related to applications and environments, ensuring accuracy and accessibility for applicable teams; assist in resolving issues arising from product upgrades, installations, and configurations. - Participate in professional associations, outreach activities, or appropriate educational opportunities to stay current on industry best practices and relevant technical skills. Qualifications - BS or MS in Computer Science or a related field, or equivalent experience, with a minimum of three years' experience in Computer Science, Software Engineering, or a related field. - Experience with configuration management tools such as Ansible, Puppet, or Chef. - Experience with DevOps and release management tools including Jenkins, GitLab CI/CD, GitHub Actions, or Azure DevOps. - Experience managing service container-based platforms such as Docker and Kubernetes. - Experience in Linux and Windows Administration with hands-on experience in scripting tools such as Python, Bash, or PowerShell. - Experience with enterprise web application configuration and administration using Apache Tomcat, NGINX, or IIS. - Experience with continuous integration and deployment SaaS environments using platforms such as CircleCI, Bamboo, or Octopus Deploy. - Good verbal and written communication skills with the ability to collaborate effectively across cross-functional teams; fast learner with strong organizational skills and a proven focus on completing the highest priorities. Requirements - Adeptness to effectively collaborate with employees, customers, and partners from diverse academic, professional, and cultural backgrounds. - Experience working with key internal stakeholders in a fast-paced, cross-functional environment leveraging monitoring tools such as Prometheus, Grafana, Datadog, or Splunk. - Demonstrated ability to stay current with industry best practices and emerging technologies through participation in professional associations and educational opportunities. - Strong problem-solving and diagnostic skills with the ability to address complex system issues involving multiple influencing factors across container orchestration platforms such as Kubernetes or OpenShift. - Proven ability to develop and maintain comprehensive internal documentation that supports team transparency and knowledge sharing. Benefits - Career development resources. - Wellbeing programs. - Innovation practices. - Support for employee initiatives and alignment of giving campaigns to organizations important to employees. Company Description Hyland is the pioneer of the Content Innovation Cloud™, delivering ubiquitous enterprise intelligence to organizations with solutions that unlock actionable insights and drive automation. Trusted by thousands of organizations worldwide, including many of the Fortune 100, Hyland's solutions create the foundation for a connected, agentic enterprise, where teams harness the power of AI to redefine how they operate and engage with those they serve. Since 1991, it has been Hyland's mission to help our employees, customers and partners exceed their potential with our industry-leading content services platform. Our employees exude a contagious energy and are passionate about what they do – whether it's helping customers succeed, raising up their fellow Hylanders, or engaging in the communities where they live and work. The #HylandLife hashtag encompasses our employee-centric culture. Our employees live our culture day in and day out by bringing their best self to work. Hyland supports them to do just that.

Role Description The Lead Product Manager is responsible for leading a core AI-driven product focused on helping organizations securely find answers, insights, and decisions from their enterprise content. This role owns product strategy, roadmap, and execution for a sophisticated AI and search solution, working closely with engineering, marketing, solution engineers, sales, and other key stakeholders. This position plays a critical role in shaping how enterprise customers adopt AI responsibly, particularly in regulated industries such as healthcare, insurance, and government. This product is part of Hyland's Content Innovation Cloud (CIC) — the company's cloud-native foundation for unifying content, data, and processes across the enterprise. Here's What You'll Do - Own and evolve the product roadmap as a living expression of strategy, customer value, and business outcomes; balance near-term delivery with long-term innovation in AI-powered search and decision support; connect customer problems, market trends, and business priorities into a clear product direction. - Lead continuous customer discovery through interviews, pilots, and feedback loops; validate problem statements, solution approaches, and value hypotheses using real customer evidence; translate discovery insights into roadmap decisions and measurable outcomes. - Partner closely with engineering to define requirements for AI-powered capabilities — including search, retrieval, enrichment, and agent-based workflows leveraging RAG, Graph RAG, and agentic orchestration — guiding execution from ideation through launch, iteration, and optimization. - Maintain strong awareness of the AI, enterprise search, and intelligent knowledge systems landscape; track emerging approaches across generative AI and AI-assisted decision making; apply competitive insights to influence roadmap, differentiation, and positioning. - Partner with Marketing, Solution Engineers, and Sales to articulate clear product value and differentiation; support enablement materials, demos, release narratives, and customer-facing content; translate technical progress into outcome-focused messaging for internal and external audiences. - Serve as a trusted product voice across engineering, marketing, solution engineering, sales, and leadership; influence decisions through clarity, credibility, and data-driven reasoning; shape thought leadership and mentor and collaborate with peers and cross-functional partners. Qualifications - 5+ years of proven experience as a Product Manager owning complex technology products, with strong understanding of enterprise software and full product lifecycle management. - Ability to collaborate deeply with engineering teams, reason about technical tradeoffs, and maintain delivery momentum while anticipating dependencies and risks. - Proven ability to build strong customer relationships and lead problem discovery through direct customer engagement. - Excellent communication skills with both technical and non-technical stakeholders, with a demonstrated ability to translate complex technology into clear business value. - Strong analytical and problem-solving skills with the ability to think beyond feature delivery to product value, including positioning, pricing, and business impact. Requirements - Experience with AI-powered products, enterprise search, or data-driven platforms. - Familiarity with Generative AI, retrieval-augmented generation (RAG), embeddings, or intelligent content systems. - Experience building products for regulated or security-sensitive environments such as healthcare, insurance, or government. - Exposure to AI evaluation, feedback loops, or learning systems that improve over time. - Experience supporting sales enablement, demos, or customer-facing engagements. Benefits - Career development resources. - Wellbeing programs. - Innovation practices.

Role Description The Digital Demand Generation Manager is responsible for developing and executing integrated demand generation strategies that create, accelerate, and measure pipeline growth within assigned regions, industries, or market segments. This role owns end-to-end demand generation planning and performance, utilizing a range of marketing levers including: - Digital campaigns - ABM - Webinars - Nurture programs - Partner programs - SDR alignment - Content activation - Field marketing integration The Digital Demand Generation Manager is accountable for pipeline performance, forecasting, optimization, and revenue impact. This position collaborates closely with: - Field Marketing - SDR - Product Marketing - Marketing Operations - Web - Campaign teams Qualifications - Bachelor's degree or equivalent experience. - Five or more years of B2B marketing experience. - Three or more years of experience in demand generation, revenue marketing, digital marketing, campaign marketing, or ABM. - Proven success partnering with Sales to achieve pipeline and revenue goals. - Experience using marketing automation, CRM, analytics, and digital marketing technologies. - Strong communication, project management, analytical, and stakeholder management skills. - Experience leveraging AI and automation tools to improve marketing effectiveness preferred. Requirements - Develop and execute demand generation plans aligned to pipeline, revenue, and growth objectives. - Own demand strategy for assigned regions, industries, or market segments. - Build quarterly and annual pipeline generation plans and proactively identify risks and opportunities. - Monitor pipeline health and recommend actions to improve performance and conversion rates. - Operate with accountability for measurable pipeline contribution and business outcomes. - Design and execute integrated demand programs utilizing digital campaigns, webinars, nurture programs, ABM, partner programs, and sales activation motions. - Partner with Global Campaigns and internal stakeholders to deploy and optimize campaign playbooks. - Leverage AI-enabled tools and automation to improve efficiency, scale, and performance. - Activate marketing tactics across the buyer journey to generate and accelerate opportunities. - Partner directly with Sales counterparts, SDRs, Account Executives, and Partner teams to align marketing investments with business priorities. - Participate in pipeline reviews, forecast discussions, account planning, and quarterly business reviews. - Establish strong alignment around target accounts, campaign follow-up, and pipeline progression. - Collaborate with Product Marketing, Field Marketing, Marketing Operations, Web, Campaigns, and Corporate Marketing teams to maximize pipeline performance. - Translate business priorities into integrated marketing plans and coordinated execution. - Influence stakeholders and align teams around shared pipeline goals. - Establish KPIs and reporting frameworks to measure demand generation effectiveness. - Analyze campaign, audience, and pipeline performance to identify optimization opportunities. - Present insights and recommendations to sales and marketing leadership. - Drive continuous improvement through testing, experimentation, and data-driven decision making. Benefits - The compensation range for this role is $145,000 – $165,000. Actual compensation will be determined based on experience, qualifications, and other job-related factors in accordance with applicable laws.

Role Description The Senior Account-Based Marketing Manager (ABM) is responsible for contributing to the strategy and leading the execution and performance of Hyland's account-based marketing programs to drive engagement, pipeline growth, and revenue across priority markets. This role serves as a senior subject matter expert — coordinating work across marketing teams and designing account-centric programs that support enterprise and strategic account growth. This position contributes to the development and evolution of Hyland's ABM Center of Excellence, partnering with Sales, SDR, Product Marketing, Digital Marketing, Revenue Operations, and Field Marketing to align marketing efforts to revenue priorities and deliver measurable outcomes. If you are a strategic, data-driven marketer who thrives at the intersection of sales and marketing — and is passionate about building programs that move the needle — this role is for you. Your Role Responsibilities? Here's What You'll Do. - Contribute to the development and lead execution of Hyland's ABM strategy — including one-to-one, one-to-few, and one-to-many programs. - Partner with Sales and Revenue Leadership to define Ideal Customer Profiles (ICP), target account strategies, and account prioritization models aligned to revenue priorities. - Design and execute integrated multi-channel marketing programs to drive account engagement, pipeline creation, and revenue growth. - Leverage data, intent insights, and performance metrics to optimize programs and influence buying committees across strategic accounts. - Contribute to the development and evolution of the ABM Center of Excellence, including best practices, governance, and measurement frameworks. - Support the development of Account Command Centers that deliver actionable account intelligence. - Utilize AI-enabled marketing tools and data-driven insights to improve audience targeting, personalization, campaign performance, and pipeline generation across priority accounts. - Collaborate with cross-functional stakeholders to align marketing investments to revenue priorities. - Monitor ABM program budgets and deliver measurable outcomes. - Serve as a senior subject matter expert influencing ABM practices across the organization. - Provide functional guidance and mentorship to marketing professionals and support talent development and capability building within the marketing team. Qualifications - Bachelor's degree in Marketing, Business, Communications, or a related field. - 7+ years of B2B marketing experience including ABM, demand generation, or field marketing. - Demonstrated experience executing ABM programs that drive pipeline and revenue impact. - Strong understanding of ABM frameworks including account selection, personalization, and performance measurement. - Proven experience partnering with Sales leadership to support account and territory strategies. - Ability to influence stakeholders and operate effectively in a cross-functional environment. - Experience executing integrated campaigns, events, and executive engagement programs. - Strong analytical, problem-solving, and decision-making skills. - Familiarity with CRM, marketing automation, and ABM platforms. - Ability to leverage data and intent insights to continuously optimize program performance. Requirements - Experience contributing to or leading a Center of Excellence, governance model, or best practices framework within a B2B marketing organization. - Hands-on experience with AI-enabled marketing tools and a forward-thinking approach to leveraging technology for personalization and campaign performance optimization. - Proven ability to contribute to ABM program budget planning and monitoring. - Clear understanding of how marketing investments connect to revenue outcomes. - Experience evaluating and improving processes, tools, and workflows to increase program effectiveness and team efficiency. - A track record of mentoring and developing marketing professionals. - Genuine passion for building functional expertise and capability within a team. Benefits - The compensation range for this role is $145,000 – $165,000. - Actual compensation will be determined based on experience, qualifications, and other job-related factors in accordance with applicable laws.

Role Description The Director, Solution Marketing is responsible for defining and leading the department strategy, performance, and results of Hyland's industry solutions marketing function. This role leads multiple industry-aligned solution marketing teams and senior individual contributors and is accountable for developing differentiated messaging, leading go-to-market strategy, and enabling revenue growth through cross-functional alignment. This position oversees solution marketing across industries including healthcare, insurance, banking, higher education, and government. The Director ensures consistent and differentiated messaging across markets, aligns priorities with product and sales teams, and translates Hyland's capabilities into meaningful business value. This role reports to the SVP, Portfolio Marketing. Your Role Responsibilities? Here's What You'll Do. - Define and guide clear, differentiated messaging and positioning for Hyland's industry solutions in partnership with product management and cross-functional stakeholders. - Lead go-to-market strategy, including segmentation, ideal customer profiles, and persona-based messaging. - Plan and execute product and solution launches with cross-functional alignment across product, sales, and demand generation teams. - Build, lead, and develop a high-performing team of solution marketers, fostering accountability, collaboration, and continuous improvement. - Identify industry trends, customer needs, and competitive insights to inform strategy and positioning. - Partner with product, sales, demand generation, and customer success teams to drive pipeline growth and revenue outcomes. Qualifications - 10+ years of experience in B2B product or solution marketing, including team leadership. - Strong ability to translate product capabilities into clear, meaningful customer value with measurable business outcomes. - Excellent written and verbal communication skills with a track record of delivering high-quality work under tight timelines. - Proven ability to collaborate effectively and lead through influence across a large, matrixed organization. Requirements - MBA or other advanced degree (preferred but not required). - Experience engaging with industry analysts and shaping market perception (preferred but not required). - Background in content management, process automation, collaboration, or related enterprise software markets (preferred but not required). - Demonstrated success building, coaching, and scaling high-performing marketing teams (preferred but not required). - Familiarity with modern marketing tools, technologies, and best practices (preferred but not required). Benefits - Career development resources. - Wellbeing programs. - Innovation practices. Company Description Hyland is the pioneer of the Content Innovation Cloud™, delivering ubiquitous enterprise intelligence to organizations with solutions that unlock actionable insights and drive automation. Trusted by thousands of organizations worldwide, including many of the Fortune 100, Hyland's solutions create the foundation for a connected, agentic enterprise, where teams harness the power of AI to redefine how they operate and engage with those they serve. Since 1991, it has been Hyland's mission to help our employees, customers and partners exceed their potential with our industry-leading content services platform. Our employees exude a contagious energy and are passionate about what they do – whether it's helping customers succeed, raising up their fellow Hylanders, or engaging in the communities where they live and work. The #HylandLife hashtag encompasses our employee-centric culture. Our employees live our culture day in and day out by bringing their best self to work. Hyland supports them to do just that through career development resources, wellbeing programs and innovation practices. We thrive on diverse viewpoints and new ideas and believe that a positive, inclusive workplace is imperative to sustainable success. As we've grown to a company of nearly 4,000 strong, we have the opportunity to make a significant impact on our communities. We strongly support employee initiatives and align our giving campaigns and programs to organizations that are important to them.

Role Description The Vice President, Corporate Development will lead the company's inorganic growth strategy, shaping and executing initiatives that accelerate growth, expand market opportunities, strengthen competitive differentiation, and enhance shareholder value. This executive will play a critical role in identifying and assessing strategic opportunities across mergers and acquisitions, strategic investments, partnerships, and other growth initiatives that support the company's long-term vision. Reporting to the SVP, Chief Strategy Officer, the Vice President, Corporate Development serves as a trusted advisor to the executive leadership team and Board of Directors, providing strategic insights on market trends, competitive dynamics, emerging technologies, and opportunities to enhance the company's portfolio and market position. Your Role Responsibilities? Here's What You'll Do. - Develop and lead the company's corporate development strategy in alignment with overall business and growth objectives, identifying inorganic opportunities that expand capabilities and unlock new markets. - Lead the evaluation and execution of acquisitions, investments, and strategic transactions, developing investment theses and business cases that assess market potential, competitive advantage, and long-term value creation. - Serve as a key advisor to executive leadership and the Board of Directors on corporate development activities, strategic growth opportunities, and capital allocation decisions. - Build and maintain a long-term opportunity pipeline, guiding transactions from opportunity assessment through integration while ensuring alignment with business strategy and stakeholder priorities. - Identify and evaluate alliances, joint ventures, ecosystem relationships, and strategic partnerships that support growth objectives across build, buy, partner, and invest alternatives. - Drive a disciplined approach to realizing strategic and financial value from completed transactions, partnering with business leaders to evaluate performance and incorporate lessons learned into future decision-making. Qualifications - 12–15+ years of progressive experience in corporate development, investment banking, private equity, strategy consulting, or related strategic leadership roles. - Demonstrated success leading complex M&A transactions and strategic growth initiatives from evaluation through execution. - Strong background within enterprise software, SaaS, information management, or technology-driven organizations. - Strong financial acumen, including valuation, investment analysis, capital allocation, and transaction structuring. - Executive presence with proven experience influencing senior leaders, Boards of Directors, and cross-functional stakeholders. Requirements - Experience supporting executive leadership teams and Boards on strategic investment and growth decisions. - Proven ability to translate market insights and business strategy into actionable, high-impact growth opportunities. - Strategic enterprise mindset with the ability to connect corporate development activities to long-term business objectives. - Skilled at navigating ambiguity while balancing strategic thinking with disciplined execution. - Demonstrated capability leading complex initiatives in dynamic, fast-paced environments. Benefits - Career development resources. - Wellbeing programs. - Innovation practices.

Role Description The Senior Customer Success Manager helps new and existing customers derive the most value from Hyland's products and services. In this role, you will own the customer journey post-implementation — maintaining strong customer and partner relationships, ensuring product adoption and stability, mitigating risk, and uncovering growth opportunities. You will serve as a primary point of contact representing the customer, acting as both a trusted advisor and an internal advocate. If you are a relationship-driven, strategic thinker who is passionate about customer outcomes and thrives in a fast-paced environment, this role is for you. - Drive retention and growth by acting as a trusted point of contact throughout the full customer lifecycle — from contract signature through renewal and expansion — collaborating with customers to understand business objectives and designing comprehensive Success Plans with clear objectives reviewed monthly. - Focus on risk mitigation through early intervention, developing and executing comprehensive Save Plans in partnership with account and leadership teams to protect ARR, reduce churn, and take prompt corrective action where needed. - Deliver business reviews in collaboration with cross-functional departments, acting as an internal advocate for customers' product feature priorities and feedback while aligning with the product team to help shape the product roadmap. - Build and nurture customer advocates who will speak on behalf of Hyland as references and share success stories at events, while partnering with customer care and technical account management teams to avert and manage critical escalations. - Represent the voice of the customer across internal teams — informing support, marketing, sales, services, and product strategy — and coordinate resources to drive positive customer experiences and ensure timely resolution of questions, concerns, or issues. - Mentor, coach, and train team members while serving as a strong influencer within the team, contributing to overall growth and quality through knowledge sharing, coaching, and best practices. Qualifications - Bachelor's degree or equivalent experience, with a minimum of 2 years of experience as a Customer Success Manager and a background in managing or participating in customer-facing projects. - Strong oral and written communication skills with a professional demeanor and the ability to interact with others with discretion and tact across all levels of an organization. - Strong organizational, multi-tasking, and time management skills with the ability to manage multiple customer engagements simultaneously and drive projects to completion with minimal oversight. - Strong ability to establish rapport, gain trust, and build consensus — with a demonstrated ability to influence, motivate, and mobilize team members and business partners toward shared outcomes. - Strong business and technology acumen with the ability to thrive in a fast-paced, deadline-driven environment — with up to 25% travel required. Requirements - Strong collaboration skills applied successfully within a team as well as across cross-functional areas of the organization, with a proven ability to rally internal resources around customer needs. - Strong interpersonal skills with the ability to maintain solid rapport with team members and professionalism with those outside of the department. - Strong ability to handle sensitive customer information with discretion and tact, maintaining trust at every stage of the customer relationship. - Strong ability to use original thinking to translate customer goals into the implementation of new ideas and tailored solutions. - Strong company software technology knowledge and a genuine passion for driving customer value, product adoption, and long-term customer success. Benefits - The compensation range for this role is $97,320 – $112,065. Actual compensation will be determined based on experience, qualifications, and other job-related factors in accordance with applicable laws.

Role Description The Senior Vice President, Sales – Content Innovation Cloud is a senior executive role accountable for accelerating growth, market differentiation, and commercial success for Hyland’s Content Innovation Cloud portfolio. This leader owns the end-to-end business performance, including revenue/bookings, go-to-market strategy, and long-term growth roadmap, while partnering closely with Product, Marketing, and Sales to define and execute a clear path to sustained hypergrowth. This role elevates Hyland’s internal and external market position by shaping the narrative, strategy, and execution needed to consistently win in a competitive and rapidly evolving market. The SVP, GM brings strong general management discipline and deep GTM expertise to align vision, strategy, and execution across functions. Key Responsibilities - Own overall P&L accountability for the Content Innovation Cloud business, with direct responsibility for sales and bookings performance. - Define and execute a clear growth strategy that drives revenue expansion, market share gains, and long-term scalability. - Establish clear business priorities, success metrics, and operating cadence to ensure accountability and execution. - Lead the end-to-end GTM strategy, including positioning, packaging, pricing, segmentation, and routes to market in partnership with Product & Marketing. - Partner with Sales leadership to ensure strong execution, pipeline health, and consistent performance against bookings targets. - Enable sales teams with clear value propositions, differentiated messaging, and competitive positioning to improve win rates. - Partner closely with Product leadership to shape the product vision and roadmap, grounded in customer needs and market opportunity. - Translate market insights, customer feedback, and competitive dynamics into clear product and GTM priorities. - Ensure strong differentiation by aligning product capabilities with compelling, market relevant use cases. - Work with Marketing to define and elevate the external narrative for Content Innovation Cloud, including thought leadership, messaging, and brand presence. - Represent the business externally with customers, partners, and industry forums to strengthen Hyland’s market credibility and visibility. - Serve as the single threaded leader aligning Product, Sales, Marketing, and other functions around a shared strategy and execution plan. - Build strong partnerships across the organization to drive speed, clarity, and results. - Foster a high-performance culture focused on accountability, collaboration, and outcomes. Qualifications - Experience leading or scaling cloud, SaaS, or platform based solutions. - Background in content, information management, or adjacent enterprise software markets. - Experience working in highly competitive markets requiring clear differentiation and rapid innovation. - Proven senior leadership experience in a General Manager, SVP/VP, or similar role with ownership of revenue and business outcomes. - Strong background across Product, Marketing, and Sales go-to-market motions, ideally within enterprise software or cloud based platforms. - Demonstrated success scaling and growing a technology business, including driving bookings and revenue growth. - Ability to operate at both strategic and executional levels, translating vision into action. - Strong executive presence with the ability to influence, align, and lead cross functional teams. Company Description Hyland is the pioneer of the Content Innovation Cloud™, delivering ubiquitous enterprise intelligence to organizations with solutions that unlock actionable insights and drive automation. Trusted by thousands of organizations worldwide, including many of the Fortune 100, Hyland's solutions create the foundation for a connected, agentic enterprise, where teams harness the power of AI to redefine how they operate and engage with those they serve. Since 1991, it has been Hyland's mission to help our employees, customers and partners exceed their potential with our industry-leading content services platform. Our employees exude a contagious energy and are passionate about what they do – whether it's helping customers succeed, raising up their fellow Hylanders, or engaging in the communities where they live and work. The #HylandLife hashtag encompasses our employee-centric culture. Our employees live our culture day in and day out by bringing their best self to work. Hyland supports them to do just that through career development resources, wellbeing programs and innovation practices. We thrive on diverse viewpoints and new ideas and believe that a positive, inclusive workplace is imperative to sustainable success. As we've grown to a company of nearly 4,000 strong, we have the opportunity to make a significant impact on our communities. We strongly support employee initiatives and align our giving campaigns and programs to organizations that are important to them. Equal Opportunity Statement Hyland is an equal opportunity employer. We value diversity and are committed to providing an inclusive workplace for all employees and applicants. Employment decisions are made without regard to any characteristic protected by applicable laws and regulations. Information collected during the hiring process is used solely to assess qualifications, verify identity, and comply with legal requirements.