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Hyland

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Established in 1991, Hyland is a software and technology development company that has grown into one of the largest independent enterprise content management (ECM) vendors in the U

131 open rolesLatest: May 25, 2026, 12:00 AM UTC
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131 Jobs

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Associate Project Manager

Hyland

Established in 1991, Hyland is a software and technology development company that has grown into one of the largest independent enterprise content management (ECM) vendors in the U

Role Description As an Associate Project Manager at Hyland, you will play a key role in guiding customers through successful implementation journeys — from project initiation through closure. You'll be the driving force behind keeping projects on track, on time, and within budget, while building strong relationships with clients and internal teams alike. - Utilize Hyland's Project Implementation Methodology and related tools to drive projects to successful completion within scope, on time, and within budget. - Facilitate and coordinate client meetings using engaging, informative presentation methodologies that keep stakeholders aligned and informed. - Create and maintain comprehensive project documentation in accordance with established project management standards. - Develop and update project plans that define goals, strategy, scheduling, and milestones. - Serve as the primary project coordinator for client engagements, managing timely and effective communication with all key contacts. - Oversee the activities of project personnel to ensure progress stays on schedule, while providing support to fellow Project Management team members as needed. Qualifications - Bachelor's degree or equivalent experience in a related field. - Strong proficiency in both Portuguese and English — written and verbal communication is essential in this role. - Excellent oral and written communication skills that reflect a professional demeanor, with the ability to engage others with discretion and tact. - Demonstrated facilitation and project management skills with the ability to manage competing priorities. - Strong organizational, multi-tasking, and time management skills with the ability to thrive in a fast-paced environment. Requirements - Experience coordinating or managing customer-facing implementation projects. - Proven ability to work independently and collaboratively within a team environment. - Self-motivated with a track record of completing projects in a timely and effective manner. - Familiarity with project scheduling tools and project plan documentation practices. - Comfort with an average travel requirement of approximately 30% annually, with flexibility for unique customer circumstances. Benefits - Career development resources. - Wellbeing programs. - Innovation practices.

Brazil
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Senior Product Manager - Education

Hyland

Established in 1991, Hyland is a software and technology development company that has grown into one of the largest independent enterprise content management (ECM) vendors in the U

Product Manager4 days ago

Role Description The Senior Product Manager - Education connects product strategy, execution, and customer adoption for products serving the education market. This role aligns technical implementation with business objectives, ensuring that product priorities, sequencing, and delivery reflect market needs. By working across teams and incorporating insights from partner institutions, this role delivers solutions that address complex, real-world operational challenges. Operating within a product-led model, this role is expected to take ownership of outcomes — working across functions to identify the right problems and deliver solutions that succeed in practice. Here's What You'll Do - Define and evolve product workflows across key education domains such as admissions, financial aid, and student services; partner with customers and field teams to ensure workflows reflect the real-world needs of educational institutions. - Work across product, engineering, and customer-facing teams to translate business priorities into clear product direction and executable plans; collaborate closely with engineering to define solutions that are scalable and consistent across the broader product ecosystem. - Maintain visibility into product priorities, customer commitments, and delivery risks; ensure the right context is available for prioritization and sound decision-making. - Lead prioritization and planning discussions; frame tradeoffs and challenge misalignment between planned work, customer needs, and execution. - Partner with sales, marketing, and solution teams to shape go-to-market plans; ensure product capabilities, positioning, and timing align with how institutions evaluate, buy, and adopt solutions. - Take ownership of outcomes across the full product lifecycle from concept through delivery and adoption; use data to make informed decisions that drive measurable results. Qualifications - Bachelor's degree or equivalent experience with proven experience in product management within a technology or SaaS environment, managing products across the full lifecycle from concept through delivery and adoption. - Demonstrated ability to operate in complex, cross-functional environments, working across product, engineering, and customer-facing teams to drive outcomes. - Ability to manage prioritization across competing needs, balancing customer impact, business objectives, and technical constraints; proven track record of bringing structure to ambiguous situations and ensuring follow-through. - Strong analytical thinking and sound decision-making skills with experience using data to inform product, business, or operational decisions. - Ability to influence and align stakeholders without direct authority; strong communication skills with the ability to work effectively with cross-functional teams at various levels. Requirements - Experience working within education environments (higher education or K-12), with familiarity in domains such as admissions, financial aid, student records, or student services. - Experience designing or improving operational workflows in complex environments, particularly where processes are manual, fragmented, or span multiple systems. - Experience working closely with customers or field teams to understand how solutions are adopted and used in practice. - Ability to connect work across multiple teams or product areas, ensuring consistency and alignment within a broader product ecosystem. - Interest in how institutions use data and workflows to improve decision-making and operational outcomes. Benefits - Career development resources. - Wellbeing programs. - Innovation practices. Company Description Hyland is the pioneer of the Content Innovation Cloud™, delivering ubiquitous enterprise intelligence to organizations with solutions that unlock actionable insights and drive automation. Trusted by thousands of organizations worldwide, including many of the Fortune 100, Hyland's solutions create the foundation for a connected, agentic enterprise, where teams harness the power of AI to redefine how they operate and engage with those they serve. Since 1991, it has been Hyland's mission to help our employees, customers, and partners exceed their potential with our industry-leading content services platform. Our employees exude a contagious energy and are passionate about what they do – whether it's helping customers succeed, raising up their fellow Hylanders, or engaging in the communities where they live and work. The #HylandLife hashtag encompasses our employee-centric culture. Our employees live our culture day in and day out by bringing their best self to work. Hyland supports them to do just that through career development resources, wellbeing programs, and innovation practices. We thrive on diverse viewpoints and new ideas and believe that a positive, inclusive workplace is imperative to sustainable success. As we've grown to a company of nearly 4,000 strong, we have the opportunity to make a significant impact on our communities. We strongly support employee initiatives and align our giving campaigns and programs to organizations that are important to them.

United States
$130K - $150K / year
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Principal Partner Development Manager

Hyland

Established in 1991, Hyland is a software and technology development company that has grown into one of the largest independent enterprise content management (ECM) vendors in the U

Client Partner4 days ago

Role Description The Strategic Partner Manager is a senior enterprise-level partner leader responsible for defining and executing Hyland's global partner strategy across key Independent Software Vendors (ISVs), cloud platforms, and strategic technology partners. Operating as a strategic advisor both internally and externally, this role shapes Hyland's ecosystem strategy, influences executive decision-making, and drives long-term market expansion. The Strategic Partner Manager is accountable for building high-impact partnerships that accelerate co-sell revenue, expand market presence, and deliver measurable customer outcomes. Your Role Responsibilities? Here's What You'll Do. - Define and lead Hyland's global partner strategy aligned to company growth priorities and long-term ecosystem positioning. - Identify, secure, and scale high-impact ISV and cloud partnerships that expand market reach and revenue. - Develop multi-year strategic plans and business cases with clear investment and return models. - Shape Hyland's overall ecosystem strategy including partner segmentation, coverage models, and engagement frameworks. - Influence executive stakeholders internally and externally to align on priorities and strategic direction. - Lead joint go-to-market strategies with partners and Hyland sales teams across regions. - Establish scalable co-sell motions, sales plays, and partner-led demand generation programs. - Partner with Sales leadership to embed ecosystem motions into core revenue strategy. - Build and scale partner sales motions across cloud marketplaces and ecosystem channels. - Establish governance models, operating frameworks, and best practices for strategic partner engagement. - Build and maintain executive-level relationships that influence joint investment and GTM priorities. - Serve as a trusted advisor to partner executives and represent Hyland in executive briefings, industry events, and partner leadership forums. Qualifications - Bachelor's degree or equivalent practical experience. - 10+ years of experience in technology partnerships, channel sales, business development, or ecosystem strategy within a B2B software or cloud environment. - Demonstrated ability to define and execute global partner strategies aligned to company growth priorities and long-term ecosystem positioning. - Proven ability to influence and align executive stakeholders internally and externally across complex, multi-party partnership environments. - Experience engaging technical stakeholders and executive leaders in complex enterprise environments to drive joint outcomes. Requirements - Experience building strategic partnerships with enterprise ISVs or major cloud providers. - A track record of creating scalable co-sell motions and partner sales programs that drive measurable pipeline and revenue outcomes. - Experience selling enterprise solutions through cloud marketplaces or ecosystem channels. - Proven ability to manage complex sales cycles with multiple stakeholders across regions and partner types. - Demonstrated ability to collaborate with technical decision-makers to identify, structure, and accelerate joint opportunities. Benefits - Career development resources. - Wellbeing programs. - Innovation practices.

United States
$270K - $324K / year
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Director, Global Partner Ecosystem Development

Hyland

Established in 1991, Hyland is a software and technology development company that has grown into one of the largest independent enterprise content management (ECM) vendors in the U

Director6 days ago

Role Description The Director, Global Partner Ecosystem Development is responsible for defining and executing a global strategy to build a high-quality, scalable partner ecosystem that supports Hyland's growth objectives. This role goes beyond recruitment — it ensures the ecosystem has the right partners, in the right places, with the right capabilities to deliver and scale. Success requires translating strategy into disciplined execution across regions, building repeatable systems for scale, and making deliberate tradeoffs that prioritize ecosystem quality, coverage, and long-term performance over volume. - Define and evolve a global partner recruitment strategy aligned to growth priorities and ecosystem gaps — establishing target partner profiles, qualification standards, and coverage priorities that translate into regionally executable plans with clear success measures. - Lead global ecosystem capacity planning and recruitment execution through regional leadership across the Americas, EMEA, and APAC, setting vertical capacity priorities including healthcare and ensuring the right mix of SI, BPO, and OEM partners to meet market, delivery, and growth requirements. - Lead and develop regional and segment leaders responsible for partner ecosystem capacity and recruitment execution, setting clear direction, priorities, and performance expectations tied to ecosystem impact and business outcomes. - Design scalable operating rhythms, processes, and management mechanisms across the global function — ensuring the function is measurable and aligned to the full partner lifecycle, from selection through readiness. - Communicate strategy, performance, and risks to senior and executive stakeholders with clarity and precision, presenting recommendations in a structured, decision-oriented manner that positions partner recruitment as a driver of partner-led growth. - Own function outcomes including partner selection standards, capacity priorities, and coverage models — making high-impact ecosystem investment and expansion decisions with sound judgment across competing priorities and ambiguous situations. Qualifications - 10+ years of experience in partner programs, recruitment, or ecosystem strategy within a global B2B environment. - Proven leadership of distributed, high-performing teams with the ability to develop and elevate regional and segment leaders. - Demonstrated ability to translate broad strategy into disciplined, measurable execution at scale across multiple regions and partner types. - Strong cross-functional leadership experience with the ability to influence and align stakeholders across Sales, GTM, Marketing, and Product. - Exceptional executive communication and stakeholder management skills, with the ability to distill complexity into clear, decision-oriented messaging. Requirements - Hands-on experience working with SI, OEM, and BPO partner ecosystems across multiple global regions. - A track record of building scalable systems, frameworks, or operating models that are adopted and executed by others. - Strong business and financial acumen tied to partner-driven growth, revenue pipeline, and overall business performance. - Ability to operate effectively in ambiguity, making sound decisions with incomplete information while balancing competing priorities. - Experience with ecosystem capacity planning across healthcare and other key vertical markets. Benefits - Career development resources. - Wellbeing programs. - Innovation practices. Company Description Hyland is the pioneer of the Content Innovation Cloud™, delivering ubiquitous enterprise intelligence to organizations with solutions that unlock actionable insights and drive automation. - Trusted by thousands of organizations worldwide, including many of the Fortune 100. - Hyland's solutions create the foundation for a connected, agentic enterprise, where teams harness the power of AI to redefine how they operate and engage with those they serve.

United States
$198K - $226K / year
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Chief Data Officer

Hyland

Established in 1991, Hyland is a software and technology development company that has grown into one of the largest independent enterprise content management (ECM) vendors in the U

Role Description The AVP, Chief Data Officer (CDO) drives a data-driven culture by defining the enterprise data strategy, overseeing data governance, and partnering with business analysts to maximize data's business value. Reporting to the Chief Strategy Officer, the CDO collaborates with executives and IS to ensure data quality, security, and alignment with strategic goals. - Develop and communicate enterprise data strategy to align with business objectives while championing a data-driven culture across the organization. - Establish and govern data management frameworks by implementing standardized governance structures, defining data principles, and enforcing policies, standards, and guidelines. - Ensure data quality, security, and compliance by developing measures to improve organizational trust in data and ensuring adherence to data protection regulations and standards. - Lead data investment and infrastructure initiatives by managing the data portfolio to drive strategic advantage and collaborating with IT to ensure infrastructure supports evolving data needs. - Optimize data value and accessibility by enhancing collection, management, and sharing processes while enabling enterprise-wide adoption of data-as-a-service. - Provide managerial direction, develop future leaders, and oversee all aspects of performance management for direct reports and teams; build a management bench capable of meeting the demands of rapid growth. Qualifications - Bachelor's or Master's degree in Data Science, Computer Science, Information Technology, or a related field. - 10+ years of experience with a minimum of 7 years in prior management experience. - Demonstrated fiscal responsibility and accountability in managing budgets, with relevant senior-level management experience. - Experience with data analytics, business intelligence, and data warehousing, with strong knowledge of data governance, data quality, and data management practices. - Knowledge of data protection regulations (e.g., GDPR, CCPA) and the ability to ensure organizational compliance with data protection standards. - Exceptional ability to develop and deliver engaging, informative, and compelling presentations; ability to coach, mentor, and provide feedback to team members in a timely manner. Requirements - Proven ability to define and drive enterprise-wide data strategy in alignment with corporate objectives and stakeholder needs. - Experience orchestrating budgeting processes including strategy allocation and reconciliation. - Strong ability to influence internal and external peer industry groups and/or customers. - Demonstrated success building high-performing data teams and developing future leaders. - Willingness and ability to travel up to 50% as required by the role. Benefits - The salary range for this role is $242,000 - $320,000. The listed salary range represents a good faith estimate at the time of posting. The listed range may be adjusted in the future based on business needs. Actual compensation will be based on job-related factors including, but not limited to, qualifications, skills and experience.

United States
$242K - $320K / year
Job Closed
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Sales Development Representative

Hyland

Established in 1991, Hyland is a software and technology development company that has grown into one of the largest independent enterprise content management (ECM) vendors in the U

Sales7 days ago

Sales Development Representative - APAC Location: Remote - Australia Work Type: Remote About the Role The Sales Development Representative - APAC is an inside sales professional focused on outreach, prospecting, and lead qualification across the Asia-Pacific region. This role is centered on connecting with as many leads as possible to determine customer fit, drive pipeline growth, and support the broader sales organization in expanding market presence across APAC. Here's What You'll Do - Initiate discovery calls with qualified lead prospects, gathering information, assessing needs, educating on suitable product offerings, and determining the viability of a sale across the APAC market. - Maintain purposeful, regular contact with identified prospects through emails, phone calls, and other relevant activities to add value and drive opportunities forward. - Generate new qualified leads by developing targeted customer lists and executing calling and email campaigns across the APAC region. - Partner with Account Managers and Field Representatives to facilitate seamless lead-to-opportunity transitions and support onsite customer meetings. - Participate in trade shows and events across APAC, making meaningful contact with potential customers and ensuring timely lead follow-up. - Leverage a multi-tactical technology stack while collaborating with cross-functional teams to develop and execute targeted regional campaigns. Role Essentials Proven inside sales experience with a demonstrated ability to establish rapport, qualify leads, and drive opportunities forward across the APAC market. Strong communication skills - able to speak and write with ease, clarity, and impact, tailoring style to the subject and audience. Self-motivated with high energy, enthusiasm, and the ability to thrive in a fast-paced, deadline-driven environment. Strong business acumen with the ability to ask probing questions and investigate situations to obtain quality information. Proficiency in Microsoft Office tools with a curiosity and aptitude for technology. What We'd Like to See Experience working across APAC markets with an understanding of regional business culture and customer dynamics. Familiarity with CRM platforms and multi-channel sales engagement tools. Relevant industry experience in SaaS, content services, or enterprise software. Strong ability to collaborate cross-functionally with field sales, marketing, and customer success teams. Bachelor's degree in Business, Sales, Marketing, or a related field.

Australia
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Manager, Revenue Accounting

Hyland

Established in 1991, Hyland is a software and technology development company that has grown into one of the largest independent enterprise content management (ECM) vendors in the U

Role Description The Manager, Revenue Accounting provides leadership and strategic support for the revenue accounting team, overseeing revenue recognition compliance, policy deployment, and cross-functional collaboration. This role ensures adherence to US GAAP, Sarbanes-Oxley, and industry standards while building a high-performing team and maintaining strong working relationships across the organization. Your Role Responsibilities? Here's What You'll Do. - Serve as an escalation point for complex issues; provide expert guidance and resolve challenges in a timely and effective manner. - Approve new and update existing revenue-related policies and procedures; review and recommend improvements to documentation prepared by team members. - Ensure compliance with all applicable US GAAP, Sarbanes-Oxley, and Industry standards, proactively educating team members on regulatory requirements and updates. - Maintain processes to support our monthly close process, including reviewing/preparing journal entries, analytics, and reconciliations. - Review and prepare control documentation for executed contracts. Mentor and support more junior team members. Qualifications - Bachelor's degree in Accounting or Finance or equivalent experience. - 6+ years of revenue recognition experience. - Expert knowledge of software revenue recognition guidance (ASC 606 Revenue from Contracts with Customers). - Excellent leadership skills with demonstrated experience providing guidance, mentorship, and support to developing team members. - Detail-oriented with excellent analytical, presentation, and communication skills. - Strong financial systems background with the ability to thrive in a flexible, fast-paced, and highly organized environment. Requirements - Demonstrated ability to establish strong working relationships with cross-functional teams including Sales, Legal, IT, and Global Services. - Industry experience in the application of ASC 606 Revenue from Contracts with Customers. - Deep knowledge of US GAAP, Sarbanes-Oxley, and/or IFRS standards. - Exceptional follow-through and a customer-service-driven approach. - Ability to manage multiple priorities in a fast-paced environment. Benefits - Career development resources. - Wellbeing programs. - Innovation practices.

India
Job Closed
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Associate IS Support Specialist

Hyland

Established in 1991, Hyland is a software and technology development company that has grown into one of the largest independent enterprise content management (ECM) vendors in the U

Role Description Hyland is looking for a customer-focused and technically adept IS Support Specialist to join our team. In this role, you will serve as the primary point of contact for all technical requests from Hyland employees, providing exceptional customer service while resolving or escalating a broad range of technical issues. This role requires fluency in both English and Spanish. If you enjoy helping people, solving problems, and working in a fast-paced environment, we'd love to hear from you. - Respond to work order requests for computer equipment, mobile devices, printers, scanners, desk phones, and audio/video equipment under direct oversight by other team members. - Troubleshoot, resolve, or escalate work orders for hardware and software errors through various communication channels including phone, email, direct messaging, and in-person. - Document detailed information regarding work order requests and their resolution to ensure accurate and thorough record-keeping. - Coordinate with external vendor systems regarding warranty registration, purchases, returns, and repairs. - Assist with maintaining inventory levels of all hardware equipment, software, and software licenses. - Comply with all corporate and departmental privacy and data security policies and practices, including Hyland's Information Systems Security Policy. Qualifications - High School diploma or equivalent; required to complete vendor-specific certifications; up to 5% travel time required. - Fluency in both English and Spanish (written and verbal); oral and written communication skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact. - Strong organizational, multi-tasking, and time management skills; ability to thrive in a fast-paced, deadline-driven environment; strong attention to detail. - Critical thinking and problem-solving skills; sound business and technology acumen; ability to handle sensitive information with discretion and tact. - Collaborative skills applied successfully within a team as well as with all levels of employees across other areas; ability to establish rapport, gain the trust of others, and effectively reach consensus. Requirements - Experience in an IT support or help desk role; familiarity with ITSM ticketing systems and work order management processes. - Experience troubleshooting hardware and software issues across a variety of devices including computers, mobile devices, and audio/video equipment. - Experience coordinating with external vendors for warranty registration, purchasing, returns, and repair processes. - Familiarity with inventory management practices for hardware and software assets in a corporate environment. - Knowledge of corporate data security policies and best practices; experience handling sensitive information with discretion in a professional setting. Benefits - Career development resources. - Wellbeing programs. - Innovation practices.

Colombia
Job Closed
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Senior Product UX Designer (Automation and AI

Hyland

Established in 1991, Hyland is a software and technology development company that has grown into one of the largest independent enterprise content management (ECM) vendors in the U

Product Designer13 days ago

Role Description Hyland is building the future of intelligent enterprise software, turning unstructured data into valuable insights using AI. As a Senior Product UX Designer specializing in Automation and AI, you'll sit at the heart of Hyland's AI-powered automation suite — shaping how customers harness intelligent agents, AI-driven document processing, and automated workflows across the Content Innovation Cloud (CIC). You'll design the experiences that turn cutting-edge AI capabilities into approachable, powerful tools, helping customers go from ideas to working solutions with minimal effort. We're looking for a designer who thrives in complex environments, proactively identifies opportunities for greater cohesion, and takes initiative. You'll have a strong voice in the work and partner with designers, product managers, and engineers who are deeply knowledgeable in their craft. We're a diverse, global team that values constructive debate, kindness, and inclusive collaboration. This role supports collaboration with European and Indian colleagues, with some travel to Europe that may be required. Responsibilities - Work closely with product and engineering teams to build alignment, translate ambiguity into clear direction, and make smart tradeoffs that address user needs and operational efficiency. - Design scalable systems — including patterns, workflows, and interaction models — that hold up across teams, products, roles, and edge cases; apply and contribute to the design system by evolving the component library, patterns, and usage rules. - Test and iterate by pairing with researchers to translate user insights and customer needs into journey maps, stories, flows, concepts, and interactive prototypes. - Drive accessibility as a first-class requirement by ensuring experiences meet WCAG 2.2 AA standards; build responsive, accessible layouts for complex tasks and dense data including tables, forms, dashboards, search, and settings. - Enable delivery with strong specs by providing annotated design specifications and documentation detailing interaction behaviors and acceptance criteria for developers. - Model inclusive, constructive collaboration to help teams deliver high-quality, consistent, easy-to-use experiences through shared best practices; operate responsibly following Hyland's privacy, information security, and AI guidelines. Qualifications - 5+ years of proven product design experience delivering complex enterprise software with consumer-grade usability and polish, backed by strong examples of shipped work and measurable impact. - Proven delivery of products meeting WCAG 2.2 AA success criteria, including responsive reflow considerations and hands-on collaboration with accessibility specialists. - Design system fluency with experience applying and extending a component system, ideally with Material Design 3 and/or Angular Material, with strong judgment around component use, consistency, and scalability. - Strong product judgment with a proven ability to navigate tradeoffs and deliver scalable, supportable, and efficient experiences; proficiency with Figma and a track record of producing interactive prototypes and clear specs within Agile product delivery teams. - Research-informed practice with the ability to translate qualitative and quantitative insights into flows, prototypes, and iterative improvements; strong visual design, interaction design, and microcopy writing skills. Requirements - Experience in the AI products space, designing for AI-enabled, model-driven experiences with an understanding of key considerations like transparency, control, safety, bias, and quality. - Strong ability to break down complex user goals into clear agent workflows, task steps, decision points, permissions, fallback paths, and human-in-the-loop moments — ensuring users remain informed, in control, and confident. - Domain-specific experience designing around BPMN or agent building and lifecycle management. - Proven experience designing for complex workflow and automation platforms where users wire together triggers, actions, and integrations across multiple systems. - Strong ability to shape how users instruct, interact with, and understand AI systems — combining prompt and instruction design, conversational flow, and transparent explanations to keep users informed and in control. Benefits - Career development resources. - Wellbeing programs. - Innovation practices. - Support for employee initiatives and community engagement. Basic Qualifications - Bachelor's degree or equivalent experience. - Professional portfolio that demonstrates both pragmatic and creative thinking including the ability to work within constraints, shifting schedules and priorities. - Proficiency with industry-standard design and prototyping tools. - Proven experience creating high-quality and effective design artifacts including concepts, journeys, storyboards, user flows, wireframes and prototypes. - Experience with responsive, mobile and product design. - Experience integrating user research into product designs and design practices. - Demonstrated success collaborating with developers and product owners in defining and designing digital products and experiences. - Experience working across teams to integrate feedback and input from diverse stakeholders (product managers, engineers, customers, and other stakeholders). - Experience leading one or more designers in projects that span the complete product design and development lifecycle. - Experience leading design activities within an Agile product delivery methodology. - Design strategy and thought leadership experience. - Strong oral and written communications skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact. - Strong organizational, multi-tasking, and time management skills. - Strong critical thinking and problem solving skills. - Strong leadership, sound judgement, and business acumen skills. - Ability to work in a multi-disciplinary, collaborative team environment. - Ability to work efficiently and independently on one or more projects, often with ambiguity, constraints of time and scope, and technical complexity. - Ability to support work verbally and visually with design rationale, data and/or user research. - Ability to introduce new design approaches and methods that drive positive outcomes (efficiency, speed to market, innovation, etc.). - Ability to provide guidance and support to developing team members. - Up to 20% travel time required.

India
Hyland logo

Senior Product UX Designer

Hyland

Established in 1991, Hyland is a software and technology development company that has grown into one of the largest independent enterprise content management (ECM) vendors in the U

Product Designer13 days ago

Role Description As a Senior Product UX Designer on Hyland's growing next-gen platform team, you'll shape the Content Innovation Cloud (CIC) — designing experiences that define how AI workflows are built, managed, deployed, and governed. This role blends expert strengths in usability and visual design to translate complex AI capabilities into intuitive, configurable experiences that administrators can seamlessly leverage within their business software solutions. - Build the user interfaces that customers use to manage the agent lifecycle from build to audit. - Partner with your research partner to translate user insights and customer needs into design concepts, journeys, and prototypes. - Drive complex design projects through complete product lifecycles, connecting experiences across the product portfolio. - Proactively identify opportunities for greater cohesion and create patterns and systems that scale across teams and products. - Collaborate with senior leadership, product managers, and engineers to influence product vision and strategy. - Provide annotated design specifications and documentation that detail interaction behaviors and acceptance criteria for developers. Qualifications - Demonstrated experience designing AI configuration and agent management experiences. - Strong visual design acumen with flawless UI and microcopy writing skills. - Excellent UX storytelling with a professional portfolio demonstrating both pragmatic and creative thinking, including the ability to work within constraints. - Proven delivery of products meeting WCAG 2.2 AA accessibility criteria, including responsive reflow and mobile considerations. - Demonstrated success collaborating with developers, product owners, and senior leadership in defining and designing product vision and strategy. Requirements - Experience in both enterprise software and consumer-grade experience design. - Experience integrating user research into product designs and design practices. - Experience leading design activities within an Agile product delivery methodology. - Experience working across teams to integrate feedback from diverse stakeholders, including product managers, engineers, customers, and executives. - Ability to introduce new design approaches and methods that drive positive outcomes. Benefits - The salary range for this role is $130,000 – $145,000. The listed salary range represents a good faith estimate at the time of posting. The listed range may be adjusted in the future based on business needs. Actual compensation will be based on job-related factors including, but not limited to, qualifications, skills, and experience. Company Description Hyland is the pioneer of the Content Innovation Cloud™, delivering ubiquitous enterprise intelligence to organizations with solutions that unlock actionable insights and drive automation. Trusted by thousands of organizations worldwide, including many of the Fortune 100, Hyland's solutions create the foundation for a connected, agentic enterprise, where teams harness the power of AI to redefine how they operate and engage with those they serve. - Since 1991, it has been Hyland's mission to help our employees, customers and partners exceed their potential with our industry-leading content services platform. - Our employees exude a contagious energy and are passionate about what they do. - Hyland supports employees through career development resources, wellbeing programs, and innovation practices. - We thrive on diverse viewpoints and new ideas and believe that a positive, inclusive workplace is imperative to sustainable success. - We strongly support employee initiatives and align our giving campaigns and programs to organizations that are important to them.

United States
$130K - $145K / year
Job Closed

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