Dodge Construction Network

• Develop and execute strategic hiring plans and internal talent development programs to attract, grow, and retain top SDR talent • Establish a high-performance culture focused on accountability, collaboration, and continuous improvement • Create and manage career progression paths, incorporating 1:1 mentoring, skills development (e.g., time management, objection handling, prospecting), and professional coaching • Own SDR pipeline generation targets and ensure team performance aligns with activity, conversion, and opportunity creation goals • Set and manage clear KPIs; monitor team and individual progress to consistently exceed performance expectations • Use call reviews and real-time feedback to coach SDRs on messaging, outreach tactics, and sales methodology • Partner with Marketing to align lead generation campaigns, messaging, and scoring criteria • Collaborate with Sales leadership to refine ideal customer profiles (ICP) and ensure seamless handoffs of qualified leads • Work closely with Enablement, Operations, and Product to continuously improve SDR effectiveness and output • Build and scale a robust outbound motion within the SDR team to generate incremental pipeline for the New Logo sales organization • Leverage analytics and SDR management experience to drive improvements in structure, territory design, and inbound/outbound best practices • Promote a consultative, solution-oriented prospecting methodology across the team • Serve as the day-to-day resource for process, product, and procedural questions across the SDR team • Ensure accurate, timely data entry and process adherence within Salesforce, Salesloft, and other GTM tools • Optimize engagement across communication channels (email, phone, social, video) to improve SDR productivity and AE pipeline contribution • Regularly assess the SDR tech stack to identify opportunities for operational efficiency and performance improvement • Deliver consistent reporting to Sales Leadership on SDR performance, team health, and pipeline contribution • Identify process gaps and recommend strategic initiatives to drive efficiency, scalability, and impact • Uphold a professional and positive presence, reflecting the company’s values and commitment to excellence in every internal and external interaction

• Design and operate AI-powered pipelines that transform data acquisition, enrichment, and validation. • Partner with Data Engineering and Operations to move pipelines from prototype to production. • Design, develop, and evaluate machine learning models for data enrichment and validation. • Implement OCR, NLP, and layout recognition pipelines for data extraction. • Build Python-based microservices for document classification and metadata extraction. • Integrate LLM APIs for intelligent extraction and task classification. • Monitor and optimize model performance tracking. • Design and implement conversational AI solutions with Amazon Connect and Amazon Lex. • Build automated calling workflows for project updates from contractors. • Ensure compliance with regulations for outbound communications. • Collaborate with Data Engineers to ensure seamless ML pipeline integration with data warehouses.

• Serve as the primary business owner and product manager for Construction.com, TheBluebook.com, and related web experiences • Partner across Product Marketing, Content, Brand, Web Development, and Marketing Operations to gather requirements and prioritize initiatives, in addition to contributing your own ideas to the backlog • Translate business needs into user stories, functional requirements, and development tickets • Manage and prioritize the website roadmap based on business impact, customer experience, SEO opportunity, and technical dependencies • Work closely with Web Development and Martech Operations teams on website infrastructure, integrations, tagging, tracking, and technical implementation • Ensure the website delivers a scalable, high-performing experience across acquisition, engagement, and conversion journeys • Own the overall SEO strategy, execution, and performance for Construction.com, Thebluebook.com, and other properties • Lead both programmatic and non-programmatic SEO initiatives designed to drive qualified organic traffic and pipeline growth • Manage and optimize SEO strategies including: Technical SEO improvements, Internal and external linking strategies, Site architecture and crawl optimization, “Money keyword” targeting and content optimization, Tear-down pages and competitive search experiences, Industry and solution-based landing pages • Partner closely with Product Marketing and Content Marketing to prioritize and launch new search-driven content initiatives • Stay current on search algorithm changes, SEO trends, and shifts in AI-driven search behavior • Help define and execute Dodge’s AI Search Optimization / Answer Engine Optimization (AEO) strategy to improve visibility across AI-powered search experiences • Partner with Performance Marketing team to improve website and landing page conversion performance • Identify opportunities to improve user experience, engagement, navigation, CTAs, and conversion flows • Develop and execute A/B testing and experimentation strategies across web and search landing pages • Continuously optimize conversion paths and user journeys using behavioral and analytical insights • Partner with Martech Analytics on website analytics strategy, implementation, governance, and reporting, including use of GA4 for website performance measurement and insights • Design dashboards and reporting frameworks that provide visibility into: Traffic and engagement trends, Organic search performance, Conversion rates and funnel progression, Landing page effectiveness, SEO impact and contribution • Partner with Martech Operations and RevOps teams to ensure clean attribution, tagging, and tracking across the website ecosystem • Deliver actionable insights and recommendations to stakeholders and executive leadership.

• Build and establish a pipeline of new local SMB prospects from which to close new sales opportunities to meet and exceed monthly and annual sales quota • Pursue sales leads within assigned territory defined by geographic area • Gain understanding of specialized products, services, and markets • Identify key decision makers and engage with those to introduce Dodge products and services • Perform continued follow-up activities/pipeline management to close new business • Partner with Senior Sales personnel to begin building contacts and identify sales opportunities • Conduct face to face meetings, engage with prospects over the phone and internet (e.g., chat, email, video conferencing, etc.) to close sales, attend and/or conduct local meet and greet events • Successfully complete daily KPI expectations for prospecting, follow-up calls/emails, and other activities • Update prospecting pipeline in real time and show and manage stage progression, anticipated close date, contextual notes, and estimated deal value • Accurately forecast and maintain pipeline in CRM • Send proposals and process contracts through company systems

• Define brand positioning and go-to-market narrative for Dodge Construction Network's brand • Develop persona-based messaging for key audiences in the construction ecosystem • Build a scalable messaging framework ensuring consistency across demand generation, content, and sales enablement • Create visual identity that conveys an easy-to-understand description of offerings • Manage a team of two designers • Collaborate across commercial teams to ensure delivery on brand promise during customer journey • Establish an approach to identifying topics and thought leaders to deliver solution-oriented content • Guide creation of SEO and AI Search content while achieving monthly lead goals • Align thought leaders to external speaking engagements with Events and Enterprise Sales teams • Partner with Customer Success to identify champions and build advocacy programs • Manage advocates to drive engagement and value while inserting them into meaningful conversations • Identify and manage key online communities • Develop brand programs with influencers that solve problems for the ICP • Manage organic social media presence, content calendar, and measurement • Lead visibility and credibility initiatives through ratings and recognition programs • Capture quantifiable case studies across all ICPs to improve Sales conversion rates • Establish clear KPIs to measure brand team impact and accountability • Continuously refine positioning and content based on data and insights

Account Manager Location: SC-Columbia RemoteSalesFull time Job Description: The Account Manager is responsible for supporting the growth and retention of an assigned portfolio of clients by building strong relationships, understanding customer needs, and delivering ongoing value. This role is ideal for a motivated, customer-focused professional who enjoys problem-solving, developing relationships, and helping clients succeed. Working primarily with small to mid-sized businesses in the commercial construction industry—including General Contractors, Subcontractors, and related segments—the Account Manager will partner closely with clients to identify opportunities for growth, address challenges, and ensure a positive customer experience. Success in this role comes from curiosity, communication, and a proactive approach to supporting customers throughout their lifecycle. This is a full-time position and reports directly to the Director, Regional Sales. Preferred Location This is a remote, home-office based role. Candidates located in the continental US will be considered. Travel Requirements A willingness to travel as needed for face-to-face meetings with accounts is required for this position. Essential Functions - Build and maintain strong client relationships by understanding customer needs, providing ongoing support, and ensuring high satisfaction - Develop and execute strategic account plans to drive revenue growth, including upselling, renewals, and expansion opportunities - Proactively identify risks to retention by uncovering customer dissatisfaction early and addressing concerns - Serve as the primary point of contact for client inquiries, issue resolution, and ongoing value delivery - Use data and insights to reinforce product value and effectively overcome objections - Partner cross-functionally with Marketing, Product, and Customer Care teams to meet client needs and improve outcomes - Advocate for clients internally, ensuring feedback is communicated and addressed to enhance the customer experience - Provide training and guidance to clients on product usage, including demos, onboarding support, and best practices - Achieve key performance metrics related to retention, renewals, upsell, and engagement - Maintain accurate and timely documentation of all client interactions within CRM systems - Continuously build knowledge of products, industry trends, and best practices Education Requirement Bachelor's degree in a related field and/or equivalent education and work experience. Required Experience, Knowledge and Skills - 2+ years of professional experience in account management, customer-facing, or related roles - Strong relationship-building skills with a client-focused mindset - Ability to identify customer needs and provide thoughtful solutions - Excellent written and verbal communication skills - Strong organizational, problem-solving, and time management abilities - High level of integrity and ownership of outcomes - Ability to quickly learn and apply SaaS products - Proficiency with standard business tools (e.g., Word, Excel, PowerPoint) - Basic understanding of the construction industry or the ability to learn quickly Preferred Experience, Knowledge and Skills - Experience in a SaaS or customer-facing environment - Familiarity with CRM or order management systems About Dodge Construction Network Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with cutting-edge software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement. Dodge is the catalyst for modern construction. Salary Disclosure $60,000-$70,000 + UNCAPPED VARIABLE INCENTIVE! This represents the expected salary range for this job requisition. Final offers may vary from the amount listed based on factors including geography, candidate experience and expertise, and other job-related factors. Dodge Construction Network’s compensation and rewards package for full time roles includes a market competitive salary, comprehensive benefits, and, for applicable roles, uncapped commissions plans or an annual discretionary performance bonus. #LI-Remote #LI-EM1 #DE-Remote

Role Description The Account Manager is responsible for growing and retaining their assigned Dodge Construction Network (Dodge) clients by proactively problem solving and determining the path to value for each customer. The customers will primarily be small to medium businesses, including General Contractors, Subcontractors, and other verticals inside the commercial construction industry. This is a full-time position and reports directly to the Director, Regional Sales. Qualifications - Bachelor's degree in a related field and/or equivalent education and work experience. - 3+ years of relevant sales experience. - Proficiency with standard desktop applications (Word, Excel, PowerPoint). - Ability to quickly learn and apply SaaS products. - Basic knowledge of the construction industry or the ability to learn it quickly. - High level of personal integrity with strong ownership of outcomes. - Excellent written and verbal communication skills. - Strong relationship-building and client-centric approach. - Ability to coach customers on best practices and identify pain points and solutions. - Empathetic, small-business growth mindset with the ability to identify meaningful customer opportunities. - Strong skills in collaboration, organization, problem-solving, decision-making, time management, and professional presentation. Requirements - A willingness to travel as needed for face-to-face meetings with accounts. - Responsible for building and maintaining strong relationships with existing clients. - Develop strategies to increase sales and revenue for existing clients. - Develop relationships with existing clients to uncover potential customer dissatisfaction early. - Overcome objections by reinforcing the value of the products purchased from Dodge. - Serve as the primary point of contact for clients, addressing inquiries and resolving issues. - Collaborate with internal teams such as Marketing, Product, and Customer Care. - Act as a client advocate within the organization. - Provide training and support to clients on using products or services effectively. - Attain all KPIs designed to improve account retention. - Follow SOPs for all account interactions within standard CRM systems and other tools. - Ensure that you take advantage of all job, product, and industry-related training opportunities. - Play a critical role in driving sales growth, fostering strong client relationships, while ensuring customer satisfaction and retention of assigned accounts. Benefits - Salary range: $60,000-$70,000 + UNCAPPED VARIABLE INCENTIVE. - Market competitive salary and comprehensive benefits. - For applicable roles, uncapped commissions plans or an annual discretionary performance bonus. Company Description Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with cutting-edge software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement.

• Drive results – own regional performance metrics, including revenue growth and team productivity • Lead by example – provide hands-on leadership – from coaching to working side by side with Account Executives to close deals, while maintaining a culture of trust, professionalism and ethical behavior. • Develop talent - Recruit, hire, and develop a winning sales team with high standards that deliver results • Own the outcome – take full accountability for the success of the region. Use metrics and data to hold team accountable to defined goals and drive strong outcomes to consistently deliver revenue targets • Deep dive into pipeline and forecast – weekly inspection of pipeline health, deal progression and forecast accuracy though 1:1 meetings with account executives. Be willing to challenge team members to develop them and maximize outcomes. • Motivate, inspire, and coach team to achieve daily, weekly, monthly activity, and sales goals • Train new hires on the sales process, ensure standards of success are clearly articulated • Support and guide team on prospecting and optimizing results through sales stack (Salesforce.com, email, social media, Salesloft, etc.) • Represent Dodge professionally in all interactions

• Create top-line financial and operational models to identify risks/opportunities and enable scenario planning • Lead revenue forecasting and pipeline management efforts, working closely with Sales, Finance, and Marketing to build connectivity between teams • Assist with annual operating planning and quarterly reforecasts • Partner with sales leaders on key operational and strategic questions and analyses • Ensure data integrity and consistency across pipelines • Design and enforce standardized forecasting cadences and reviews • Leverage data and AI to create dashboards and tools with the goal of providing deeper visibility and enabling better decision making • Work across functions to drive accountability and continuous improvement through automation and process redesign

• Lead, coach, and develop a team of Enterprise Account Managers • Establish and manage performance expectations, KPIs, and career development plans • Foster a high-performance, customer-centric culture • Build and establish a modern Enterprise Customer go-to-market process to drive aggressive growth • Own enterprise account performance, including: • Net Revenue Retention (NRR) • Gross Retention • Expansion revenue • Develop and execute strategies to grow existing accounts and identify upsell/cross-sell opportunities • Build and maintain executive-level relationships with key customers • Partner with customers to understand business goals and align solutions accordingly • Expand and multi-thread existing account relationships • Lead account planning and quarterly business reviews (QBRs) • Partner with Sales on account transitions and expansion strategy • Collaborate with Customer Success to ensure adoption and value realization • Provide feedback to Product and Marketing based on customer insights • Implement scalable processes for account management and forecasting • Utilize CRM and data analytics to drive decision-making • Track and report on key metrics and performance trends