Requisition Number: 2356963 Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. The Engineer - Microsoft 365 is a highly experienced technical expert responsible for the advanced maintenance, administration, and strategic support of Microsoft 365 services across the enterprise. This role is pivotal in ensuring the reliability, scalability, and security of Microsoft 365 platforms as well as relying on-premises dependencies. The Engineer oversees complex escalations from Level 3 support teams, delivers expert technical guidance, and leads resolution of critical incidents and service requests. The position demands extensive technical proficiency, leadership skills, and a dedication to continuous improvement in a dynamic, multi-account environment. Primary Responsibilities: - Design, implement, and govern Microsoft Entra ID configurations, including Conditional Access, MFA strategies, and legacy authentication controls in partnership with Security teams - Provide senior-level technical support and leadership for Microsoft 365 services - Resolve the most advanced escalations from Level 3 support teams, ensuring rapid and effective resolution of complex technical issues and service requests - Design, implement, and oversee maintenance, monitoring, and administration of Microsoft 365 and on-premises systems to ensure optimal performance, security, and uptime - Lead patching, upgrades, capacity planning, security standards, identity design, and architectural reviews to maintain an enterprise-grade, secure, and highly available environment - Establish and enforce operational best practices, documentation standards, and knowledge sharing across the organization - Collaborate closely with Engineering, Security, Compliance, Infrastructure, and business stakeholders to ensure platforms meet evolving business and regulatory requirements. - Drive process improvement and automation initiatives, leveraging advanced PowerShell scripting, Graph API and other automation tools. - Lead reporting and analysis on key performance indicators (KPIs) for service delivery, operational health, and environmental scalability. - Manage and support complex system migrations, integration projects, and enterprise-wide deployments - Provide technical leadership during major incidents, outages, and critical changes, including root cause analysis, post-incident reviews, and strategic remediation - Mentor junior engineers and facilitate professional development within the operations team - Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regard to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications: - Bachelor's degree in Computer Science, Information Technology, Engineering, or related field - 5+ years of experience supporting Microsoft 365, Exchange (on-premises and hybrid), and SharePoint (on-premises and hybrid) environments at an enterprise level - Experience managing multiple priorities in a fast-paced, dynamic environment - Expertise in ITIL incident management, ticket escalation processes, and troubleshooting highly complex technical issues - Advanced hands-on experience with PowerShell scripting, automation, and orchestration in Microsoft 365 and Windows Server environments - Exceptional communication, interpersonal, and organizational skills; proven ability to lead and influence cross-functional teams Preferred Qualifications: - Relevant certification and advanced certifications highly desirable (MCSA) - Proven proactive, solution-oriented approach with a solid focus on strategic problem-solving - Proven leadership mindset and commitment to continuous improvement and innovation - Ability to drive adoption of new technologies and adapt to changing business requirements - Solid customer service orientation and dedication to operational excellence - Demonstrated ability to influence technical direction and drive alignment across teams without direct authority Work Environment & Reporting: - Full-time, exempt position with on-call and after-hours responsibilities as required for critical incident response and system maintenance - Reports to the Manager of Engineering - May mentor Level 2 and Level 3 engineers - This Level 4 Engineer role is designed for candidates with deep technical expertise, proven leadership experience, and a passion for driving operational excellence in Microsoft 365 environments At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Optum is a drug-free workplace. © 2026 Optum Global Solutions (Philippines) Inc. All rights reserved.

Role Description This is a remote position. ATQLeads builds GTM systems for B2B companies that are done waiting on agencies and tired of the cost of full-time hires. We sit between the two: a network of vetted GTM operators who embed directly inside client teams — inside their tools, their Slack, their stack — and deliver against outcomes, not hours. The GTM Engineer is the engine builder at the core of every ATQ Squad engagement. Strategy without a GTME stays theoretical. Campaigns stay manual. Data stays fragmented. Pipeline stays unpredictable. The GTME is the person who turns direction into operational machinery and then keeps that machinery running. You won't be assigned tickets. You'll be given a GTM problem, a client stack, and a capacity commitment. Your job is to build the system that solves it, own its reliability, and push it forward without being asked. What You'll Do - Technical and System Building - Own four interconnected systems end-to-end: - Outbound, Inbound and Pipeline Generation Engine - Multi-channel sequences across email, LinkedIn, phone, and video. - Sending infrastructure and deliverability management. - Inbound capture via webhooks from forms, webinars, intent feeds, and website behavior. - Product-led activation flows when product event data is available. - Data and Enrichment System - Lead sourcing, TAM mapping, waterfall enrichment across multiple data sources. - Segmentation and signal-based targeting using various signals. - Custom signals built from any data source. - Composite scoring models that combine multiple signals. - Automation and Workflow Layer - End-to-end workflows across various tools. - API and webhook integrations as the default approach. - LLM API calls integrated into production workflows. - Reusable modules to avoid logic duplication. - Python and pandas for data work no-code tools cannot handle. - Conversion Infrastructure - Reply handling logic and meeting routing. - CRM hygiene and tracking infrastructure built in at system setup. - Dashboards that show conversion rates and volume at each funnel step. - Three Phases of Execution - Foundation - Build the initial outbound and data infrastructure. - Define and instrument the metrics needed to evaluate system performance. - Ongoing - Launch and manage campaigns, enrich and refresh lead lists. - Monitor deliverability and maintain CRM accuracy. - Optimization - A/B test messaging, targeting logic, and conversion paths. - Prioritize improvements based on performance gaps. - Cross-Functional Collaboration - Depend on inputs from various teams to do your job well. - Work closely with sales, marketing, and growth ops teams. - Strategic Ownership - Generate your own ideas and diagnose bottlenecks early. - Build systems that continue functioning after you leave the engagement. Qualifications - Real technical range with: - Python, JavaScript, or SQL — including pandas for data handling. - APIs, webhooks, and structured data. - Clay (required) and Make (preferred) or n8n. - CRM configuration (HubSpot, Zoho, or Salesforce). Requirements - Hard requirements (must have) - Clay — multi-source tables, waterfall enrichment, formula columns. - Make or n8n — multi-step scenarios with error handling. - Python, JavaScript, or SQL (at least one). - APIs and webhooks as the default integration approach. - LLM API integration into production workflows. - CRM configuration on HubSpot, Zoho, or Salesforce. - Track record: at least one shipped system still running at a previous engagement. - Fluent in English. - Working knowledge expected - Apify or equivalent web scraping. - Deliverability ops: domain warmup, sender rotation. - Composite scoring across various signals. - pandas for CSV/Excel cleaning and transformation. - Operating requirements - Async-first work in Slack, Notion, Linear. - Deliver a working artifact within 72 hours of an unstructured brief. - Ship documentation with every build. - Communicate directly with clients — no PM intermediary. - Manage your own priorities and blockers. Benefits - Fully remote work environment. - Freedom to work whenever you want. - If you want to do the best work of your career while shaping the next generation of AI-powered go-to-market systems, this role is for you.

Role Description Digitale Arbeitsplätze funktionieren nur dann richtig gut, wenn Identitäten, Zugriffe und Endgeräte sicher und stabil laufen. Genau hier kommst du ins Spiel. Als IT‑Dienstleister begleiten wir unsere Kunden auf dem Weg in moderne Microsoft‑Umgebungen – pragmatisch, partnerschaftlich und mit echtem Fokus auf den Betrieb. Wir suchen Menschen, die Technik nicht nur verstehen, sondern gerne Verantwortung übernehmen. Du arbeitest in Kundenumgebungen, die spannend, unterschiedlich und fachlich anspruchsvoll sind. Keine anonyme Ticketfabrik, sondern echte Zusammenarbeit – im Team und mit unseren Kunden. Dein Schwerpunkt liegt im operativen Betrieb und in der Weiterentwicklung hybrider Microsoft‑Plattformen rund um Entra ID, Active Directory und Intune: - Betrieb und Betreuung von Active Directory und Microsoft Entra ID in Hybrid-Szenarien - Verwaltung von Identitäten, Gruppen, Rollen und Berechtigungen - Operatives Endpoint Management mit Microsoft Intune - Umsetzung und Pflege von: - Compliance- und Configuration Profiles - Conditional-Access-Richtlinien - Sicherheits- und Gerätekonzepten - Onboarding, Verwaltung und Support von Windows-Endgeräten - Analyse und Lösung von Störungen im 2nd-/3rd-Level - Mitarbeit bei Migrationen, Mandanten-Setups und technischen Optimierungen - Dokumentation von Lösungen – verständlich, praxisnah, nutzbar Qualifications - Abgeschlossenes Studium der Informatik, Informationstechnologie oder eine vergleichbare Qualifikation - Mehrjährige Erfahrung im Microsoft‑Umfeld, insbesondere mit Active Directory, Entra ID und/oder Intune - Freude am operativen Arbeiten und an der pragmatischen Lösung realer Probleme - Gutes Verständnis für hybride Identitäts‑ und Endpoint‑Architekturen - Strukturierte, selbstständige und verantwortungsbewusste Arbeitsweise - Sicherer, souveräner und professioneller Auftritt im Kundenkontakt - Sehr gute Deutschkenntnisse sowie gute Englischkenntnisse - Praxiswissen ist entscheidend, nicht der Titel (Professional oder Senior) - Optional: Erfahrung im Security‑Umfeld, z. B. im Umgang mit Defender for Endpoint, M365 Security & Compliance sowie PowerShell zur Automatisierung - Microsoft‑Zertifizierungen wie MD‑102 oder SC‑300 sind ein Plus Benefits - 30 Tage Urlaub - Flexible Arbeitszeiten - Attraktives Gehalt einschl. Mitarbeiterbeteiligung - Mobiles Arbeiten - Aus- und Weiterbildungsangebote - Employee Assistance Programm - Betriebliche Altersvorsorge - Betriebsarzt - Firmenhandy auch zur privaten Nutzung - Firmenlaptop - Corporate Benefits - Du-Kultur - Freie Getränke - Gesundheitsmanagement - Gute Verkehrsanbindung - Jobrad - Lunch mit der Geschäftsführung - Mitarbeitendenevents - Und vieles mehr!

Role Description The Principal Engineer, Reliability serves as the enterprise subject matter expert for reliability engineering and asset performance across multiple global manufacturing sites. This role provides technical authority, standards governance, and expert guidance for Reliability-Centered Maintenance (RCM), predictive maintenance, and lifecycle asset management practices. The Principal Engineer drives measurable improvements in equipment reliability, asset risk reduction, and total cost of ownership through technical leadership, data-driven analysis, and failure elimination discipline, without direct line management accountability. This role is remote with 40%–50% domestic and international travel to support multi-site initiatives, engage with cross-functional teams, and oversee project execution. Key Responsibilities - Serve as the global technical authority for reliability engineering standards, methodologies, and best practices. - Define, maintain, and govern enterprise reliability standards, tools, and frameworks. - Lead the technical deployment and sustainment of Reliability-Centered Maintenance (RCM) across critical asset classes. - Ensure critical equipment has documented failure modes, risk-based maintenance strategies, and performance expectations. - Provide expert guidance on predictive maintenance, condition monitoring, and data analytics applications. - Analyze performance data to identify systemic failure patterns and recommend permanent corrective actions. - Lead or support Root Cause Failure Analysis (RCFA) for complex or high-risk equipment failures. - Support capital projects by embedding reliability and maintainability requirements into design, specification, and asset handover. - Mentor and influence site reliability engineers through technical coaching and knowledge sharing. - Partner with site, regional, and corporate leaders to improve OEE, MTBF, MTTR, and asset availability. Qualifications - Bachelor of Science in Engineering from an ABET-accredited university. - 20+ years of experience in industrial or large-scale manufacturing environments. - 10+ years of advanced experience in reliability engineering, maintenance engineering, or asset management. - Recognized expertise in Reliability-Centered Maintenance, failure elimination, and predictive maintenance. - Demonstrated experience influencing reliability practices across multiple sites or regions. - Strong analytical, problem-solving, and technical communication skills. - Experience supporting global manufacturing operations with diverse asset profiles. - Familiarity with digital reliability platforms, advanced analytics, and Industry 4.0 concepts. - Professional engineering licensure or relevant reliability certifications (e.g., CMRP, CRE). Core Competencies - Analytical Thinking & Decision Making: Identifies and understands trends and/or issues; connects data points through analysis to arrive at a logical conclusion. - Business & Financial Acumen: Demonstrates knowledge and understanding of the financial, accounting, marketing and operational functions of our organization; interpreting and applying understanding of key financial indicators to make better corporate decisions. - Effective Communication: Expresses ideas and information in a clear and concise manner by tailoring one's message to fit the interests and needs of the audience. - Customer Orientation: Keeps internal and/or external customer(s) in mind at all times. Strives to proactively address customer concerns and needs. - Establishes Trust: Gaining the confidence and faith of others by actions and words that promote being honest, forthcoming, integrious and vulnerable. - Problem-Solving: Anticipates, evaluates, diagnoses, and resolves problems in a systematic and fact-based manner. - Results Orientation & Accountability: Takes accountability, identifies, executes and drives actions to consistently achieve desired results. - Teamwork & Collaboration: Creates a climate that fosters commitment to a common vision and shared values that promote cooperation and working together through trust and support of others. - Adaptability/Flexibility: Maintaining effectiveness in varying environments and with different tasks, responsibilities and people. - Continuous Improvement: Establishes methods and utilizes specialized techniques to monitor and improve performance of systems and processes. - Self-Development: Seeks feedback on one’s strengths and weaknesses and initiates activities to increase or enhance their knowledge, skills, and proficiency in order to perform more effectively or enhance their career. Equal Opportunity Employer We are an equal opportunity employer. We do not discriminate on the basis of race, color, creed, religion, gender, sexual orientation, gender identity, age, national origin, disability, veteran status or any other category protected under federal, state, or local law. All employment is decided on the basis of qualifications, merit, and business need.