• Collaborate with Account Executives to understand customer requirements and develop customized technical solutions • Drive compelling demos and impactful Proof of Values (PoVs) to effectively showcase the value of the CodeRabbit platform • Help in responding to security questionnaires • Habitually provide feedback and collaborate cross-functionally with product and engineering teams to address customer issues with a focus on improving the product experience • Stay abreast with industry trends, and emerging technologies in AI-powered development tools and platforms • Contribute towards improvement of internal tools and documentation of playbooks, guides and best practices • Support transition from pre-sales to post-sales to ensure a smooth customer onboarding experience

• Serve as the primary technical point of contact, troubleshooting and resolving complex AI/ML. • Guide customers in optimizing GPU performance for ML training and inference workloads, ensuring seamless integration and scalability. • Partner with the sales team to identify new opportunities, promote the latest products, and deliver technical presentations. • Act as a bridge to product teams, providing customer feedback, relaying feature requests, and ensuring alignment with customer requirements. • Engage with internal and external stakeholders, negotiate solutions, and effectively drive alignment to address customer challenges.

• Own end-to-end delivery of customer integrations, including State HIE and ADT feeds—from scoping through production support • Design and implement data pipelines for ingestion, transformation, and delivery • Build roster management workflows (ingestion, reconciliation, lifecycle management) • Architect reliable and scalable data transmission mechanisms (APIs, SFTP, event-driven systems) • Establish automated QA and validation frameworks to ensure data integrity • Partner with customers to design integration approaches and guide technical decisions • Translate ambiguous requirements into clear, implementable solutions • Advise on interoperability best practices and system architecture • Align customer needs with platform capabilities • Serve as an escalation point for complex integration and data pipeline issues • Debug across the full stack, from transformation logic to downstream delivery • Identify root causes and implement durable, code-driven fixes • Reduce operational overhead by eliminating recurring issues through automation • Develop monitoring and observability systems for integration health • Create alerting, dashboards, and automated diagnostics • Build internal tools to accelerate implementation, QA, and troubleshooting • Continuously improve the scalability and reliability of integration systems

• Oversee the creation and validation of electrical models and wind farm simulations using tools like PSCAD, PowerFactory, MATLAB, and PSSE. • Ensure compliance with the contract and applicable grid codes for GE wind turbines. • Set and maintain benchmarks for model quality and performance. • Mentor junior engineers and share valuable feedback with commissioning and service teams to improve engineering processes.