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Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams — People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more — provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block. The Role As a member of the SRE team, you will proactively and reactively improve the reliability of Block's platform and critical infrastructure. You are metrics-driven, systems-oriented, and focused on building distributed platforms that enable safe, scalable product development. You will leverage and continuously improve AI-driven tooling and automation to enhance observability, accelerate incident detection and response, and reduce operational toil. This includes applying AI to incident analysis, alert tuning, and operational workflows. You will participate in primary platform oncall (12 hours per day, one week every few weeks, depending on team size), supporting Block's most critical (Tier 0) services. In this role, you will lead incident command, coordinate mitigation, and drive effective escalation during high-severity events. You Will - Build and extend platforms to improve system reliability - Work on team goals that encompass reliability for the entire company - Standardize reliability tools across multiple platforms and organizations - Triage, coordinate, and lead stabilization of sev 0–1 incidents - Serve as primary oncall, maintaining structured escalation paths and exercising leadership escalation - Drive platform-wide reliability improvements, shared operational tooling, and deploy-safety patterns - Use AI-driven systems to improve signal detection, reduce noise, and accelerate root cause analysis - Design and implement safe deployment patterns (progressive delivery, automated rollback, guardrails) You Have - Drive to root cause systems with many moving parts and take the necessary steps to fix them - Demonstrated technical initiative and leadership on previous projects, especially those with a backend/platform focus - Familiarity with AI-driven tooling for observability, incident analysis, or automation - A mindset that naturally reaches for AI to accelerate problem-solving and reduce toil - Experience running production oncall for high-availability systems - Strong incident management skills — structured triage, mitigation under pressure, blameless postmortems - Fluency with CI/CD pipelines, progressive rollout strategies, and rollback automation - Monitoring & observability expertise — building/tuning alerts for uptime, error rates, latency regression, and resource exhaustion - Ability to create and maintain evidence-based maturity assessments using trailing 90-day data windows. - Comfort with vendor/dependency management — maintaining validated escalation contacts reachable within ≤ 5 minutes. - Boundless curiosity, autonomy, and a strong sense of accountability - A strong desire to perform and grow as an engineer - 5+ years of software development experience Technologies We Use and Teach - Kotlin, Modern Java (11+) - HTTP, JSON, gRPC, and Protocol Buffers - MySQL / Vitess / DynamoDB - Event driven architectures - DataDog - LaunchDarkly - Terraform, Kubernetes, Istio/Envoy - Amazon Web Services This program shifts Block from reactive incident handling to repeatable, system-wide reliability gains — fewer customer-visible incidents, faster response, higher product velocity, and lower burnout across the organization. We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, based solely on the core competencies required of the role at hand, and without regard to any legally protected class. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build an inclusive workplace? Check out our Inclusion & Diversity page Full-time employee benefits include the following: - Healthcare coverage (Medical, Vision and Dental insurance) - Health Savings Account and Flexible Spending Account - Retirement Plans including company match - Employee Stock Purchase Program - Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance - Paid parental and caregiving leave - Paid time off (including 12 paid holidays) - Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees) - Learning and Development resources - Paid Life insurance, AD&D, and disability benefits These benefits are further detailed in Block's policies. This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans. Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. Zone A: USD $189,000 - USD $283,600 Zone B: USD $179,600 - USD $269,400 Zone C: USD $170,100 - USD $255,100 Zone D: USD $160,700 - USD $241,100 Application Guidelines Candidates may submit up to 9 active applications within a 60-day period. Reapplications to the same role are accepted 90 days after a previous application has been reviewed. Use of AI in Our Hiring Process We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws. Contact us here with hiring practice or data usage questions. Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block. Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we’re helping build a financial system that is open to everyone. Privacy Policy

• Lead and optimize quote configuration processes including RFQ/RFPs, SOWs, and technical drawings for aerospace and military customers • Ensure accuracy and completeness of product data in our existing PLM and ERP systems • Recommend and implement process improvements in quoting and configuration workflows • Utilize industry resources to identify suppliers, assess components, and monitor lifecycle and obsolescence • Manage supplier relationships • Select suppliers and obtain quotes for components, fabricated items, and PCBs based on strategic factors such as pricing, lead time, and reliability • Conduct technical analysis of customer requirements for new business opportunities • Review and interpret customer quality flow-downs, including ITAR, NADCAP, FAR/DFAR, and other regulatory requirements • Maintain compliance with industry standards (ISO 9001, AS9100) and customer specifications • Support new product introduction (NPI) processes by ensuring seamless configuration transitions • Participate in cross-functional meetings to capture customer requirements and incorporate lessons learned • Collaborate with Supply Chain, Engineering, Manufacturing, and Quality teams to implement and communicate product changes effectively • Serve as the primary point of contact for technical and systems-related questions within the department • Provide training and guidance on configuration management best practices

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. About the role We are looking for a Principal Engineer with experience in the design and operations of multi-channel white-labeled platforms. In this role you will lead the design and evolution of our platform to support the needs of both on-prem and hosted customers. Your influence will span across teams, projects and locations, shaping both our technical direction as well as how our teams build and operate software systems. You will be responsible for defining frontend architecture standards, guiding engineering teams, and ensuring that user-facing platforms are robust, maintainable, secure, and future-proof. You will work closely with product management, UX, backend architects, and delivery teams to translate business and user needs into elegant technical solutions. You will proactively identify the problems to solve and advocate for the right organization priorities. This role is inherently cross-functional and you will work closely with engineering, product, risk, compliance, data, legal, and executive teams to define and execute on technical strategy. You’ll face and solve a wide range of challenges: technical, product, and operational, shaping your personal growth and career along the way. This is a senior, hands-on architecture role combining strategic design responsibility with deep technical execution. What you'll do - Define and evolve the frontend architecture across web and mobile (web-based) platforms. - Collaborate with other engineering leaders in the evolution of the digital platform architecture. - Build that deliver engineering efficiency and standardization of non-functional requirements - Be a technical advisor to the Director of Engineering, weighing in on a variety of topics concerning the evolution of our platform. - Build as an exemplary practitioner: you will get to be hands-on developing software, and set a high quality standard for teams to follow. - Define the right boundaries, APIs, and integrations between our teams and with our clients and partners to set us up for technical and business success. - Experience operating, supporting and running software in production environments - Experience architecting the distribution of SDKs, libraries and components to other engineering teams. - Solve complex engineering problems endemic to high-availability, low-latency, scalable distributed systems. - Execute large-scale projects, leading design, planning, and execution across multiple teams to drive technical directions and product outcomes. - Proactively identify broader problems and opportunities. Anticipate and design the next generation of our systems and products. - Raise the quality of our engineering teams: you will identify opportunities and advocate for improvements to the way we write software, our approach testing and quality, and shape the habits and processes of highly effective teams. - Mentor and coach to individuals and teams across the company. Steward engineering communities, fostering design collaboration and mindshare. - Articulate how technical architecture and team structure interact, provide input to the right organization structure to deliver on our engineer goals. - Strategic advisor to leadership, representing technical strategy to business and executive stakeholders, and participating in strategic planning. - Continuously drives improvement, new practices and operational excellence initiatives across the department (e.g. multiple groups). - Raises the quality of department and products. Be able to stand up processes, mechanisms, or tools to improve engineering excellence, operations, and quality of our technology. - Take initiative and produce timely results in a fast-paced and sometimes ambiguous environment. What you'll need - 10+ years programming experience, mastery of software development independent of language - Advanced expertise in designing frontend platforms including mobile, web, SDKs and micro-frontends - Advanced expertise in designing, building, and operating large-scale fault-tolerant distributed systems, applications, databases, and workflows. - Ability to effectively translate product and UX concepts into scalable technical solutions. - Demonstrated experience with continuous delivery principles and techniques: you’ve built systems with layered test automation that is always safe for automated releases to production, enabling a great, low-cycle time developer experience. - A high standard for what “great” looks like, and experience continuously improving legacy systems to reach it. - Strong judgment, experience recognizing and driving out critical decisions in a balanced and pragmatic way. - Experience building systems with public cloud infrastructure, preferably AWS. - Excellent verbal and written communication skills, Spanish a plus. - Ability to lead and influence technical direction across multiple teams. - Experience working in teams distributed across time zones and willingness to adapt working hours at times. Technology requirements - Deep experience in ReactJS - Experience with Java and NodeJS - Strong understanding of web technologies and standards: - Browser internals and performance optimization - Security best practices (XSS, CSRF, auth flows, secure storage, etc.) - API integration (REST, GraphQL) - JavaScript / TypeScript - HTML5, CSS3, responsive design - Modern build and tooling ecosystems (Webpack, Vite, npm/yarn/pnpm, etc.) - Mobile native/hybrid development (ReactNative, Cordova, Swift, Kotlin, Kotlin Multiplatform) Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location. To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.The Company hires the best qualified candidate for the job, without regard to protected characteristics.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.New York applicants: Notice of Employee RightsSoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com.Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.