Alight Inc. (NYSE: ALIT) is a leading cloud-based human capital technology and services provider
Strategic Account Executive
Location
Maine + 8 moreAll locations: Maine | New Hampshire | Vermont | Massachusetts | Rhode Island | Connecticut | New York | Pennsylvania | New Jersey
Posted
22 days ago
Salary
$185K - $200K / year
Seniority
Senior
Job Description
Strategic Account Executive
Alight Solutions
Strategic Account Executive - Northeast Region (US) - Virtual Location: Virtual New Jersey, United States of America This position will be located in the Northeast Region of the United States - Virtual. Type: Regular Category: Other Job Description: Strategic Account Executive (SAE) We are now hiring ambitious, motivated Strategic Account Executives to work virtually (work from home). This position will be located in the Northeast Region of the United States - Virtual. Our story At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.” We are passionate about connecting purpose with impact. Alight empowers clients to build a healthier and more financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, navigation, and absence management. Our Benefits With a comprehensive total rewards package, Alight offers programs and plans that support your mind, body, wallet, and life. Benefits include health, dental and vision coverages starting Day One. Additionally, Alight colleagues enjoy wellbeing programs, retirement plans with contribution matching, generous time off, parental leave, continuing education, and career growth opportunities – all within a thriving global organization. Flexible Working So that you can be your best at work and home, we consider flexible working arrangements wherever possible. Alight has been a leader in the flexible workspace and “Top 100 Company for Remote Jobs” 6 years in a row. Great Place to Work Thanks to the work of every colleague, Alight has received multiple awards of recognition including “Great Place to Work” for the past 7 years and Fortune’s “Best Companies to Work For.” If you, Champion People, seek to Grow with Purpose, and embody the meaning of Be Alight – We invite you to join our team! Learn more at careers.alight.com. Overview The Role The Strategic Account Executive must be strategic, proactive, agile, creative and confident in order to foster executive relationships at the C-Suite and Head of Shared Services level. They are responsible for revenue retention, growth, renewal motions, and client satisfaction for their assigned (1-6) accounts. The Strategic Account Executive cultivates relationships within their accounts to identify opportunities to enhance client product engagement and generates demand within accounts for bundled solutions that demonstrate our “One Alight” advantage for the entire portfolio (Health, Wealth, Leaves, and Consumer Experience). The individual will work with assigned Solution Architects who are product experts and pre-sales support. Strategic Account Executives will be responsible for retaining and growing revenue across their portfolio of clients by developing deep and broad relationships with clients to understand customer needs. The individual must: - Understand their clients and the business challenges they face. - Understand our services and product offerings. - Understand our competition. - Be able to effectively collaborate with Alight support and delivery colleagues, and - Be the trusted advisor to their assigned clients. Responsibilities: Domain expertise - The Strategic Account Executive ideally has a background in either Benefits or Leaves and will become a generalist in the entire Alight portfolio. - Collaborates with Solutions Architects and other Subject Matter Experts to share market insights. This network is utilized to ensure we are bringing the latest insights to their clients. Client Retention and Growth - Retains clients, maintains sustainable relationships, and understands all of our competitors - Ability to generate client demand for Alight product solutions and expansion of Alight services by demonstrating thorough understanding of client needs - Builds the overall commercial strategy and develops overall Alight narrative to communicate and educate clients about Alight’s offerings and advantages over competitors - Drives renewals and executes end to end expansion within customer base - Pursues and develops new opportunities, and expansion opportunities at named accounts - Creates overall client plan that includes account mapping and renewals, retention, and overall strategic plan - Leverages strategic customer relationships to deliver growth across multiple relationships (e.g. HR, IT, Finance, Procurement etc.) - Proactively communicates successes, opportunities, and account direction to internal leadership - Lead high-level discussions at the corporate level of their Accounts - Develops expansion scope of solution set and brings in other resources such as Solutions Architects to help expand client understanding, conduct demos, and assist with scope management - Collaborates with internal resources (Finance, etc.) to plan at account level pricing strategy, analytics, business review prep & presentation - Demonstrates strong upselling aptitude to secure product adoption, renegotiate Key Performance Indicators, and secure incremental budgets that align with client objectives and drive client growth - Ensures client satisfaction and continuously monitors ongoing client satisfaction - Provide timely and accurate revenue forecasts and reports to inform management’s strategic decision-making Client Relationship Management - Serve as a strategic partner/trusted advisor, understanding client needs to identify how client business goals can best be met and exceeded, and showcasing creative-thinking to establish long-term client trust - Develop full understanding of Alight's product suite, features, value proposition, and differentiating traits vs competitive landscape; display comfort in speaking to Alight's offerings and confidence in accurately identifying product and feature sets that will meet and surpass client needs and performance goals - Prioritize client engagement with an emphasis on maximizing revenue growth and efficiency, uncovering high potential opportunity, and implementing client retention strategies to minimize churn, while achieving client business goals and objectives - Deploy sound bid management and optimization strategies across client portfolio at scale; proactively identify ways to communicate new features and growth opportunities, while setting proper expectations and meeting deadlines - Develop collaborative relationships with internal commercial and operational teams, e.g. Sales/Delivery; display comfort in leading problem-solving discussions that add value to client relationships, solve challenges, and achieve company goals - Ensures client satisfaction and continuously monitors ongoing client satisfaction Qualifications - 10+ years professional Sales/Account Management experience or 10+ years in either Benefits or Leaves experience. - Excels in the areas of strategic sales methodology, forecasting accuracy, process and client management leadership - Exceptional presentation skills at the C-Suite level - Proven Strategic Thought Leader - Consultative strategic seller that can demonstrate value - Highly analytical approach to defining client outcomes and articulating value - Ability to use facts and data to tell a story that leads to revenue growth and retention - Ability to inspire the team and excite the organization to rally behind the strategy - Maintains strong content knowledge across entire Alight portfolio - Proven ability of working under pressure with resilience and tenacity - Proven ability to be a proactive leader - Proven ability to create energy and focus in highly matrixed team - Travel Expectation 25-50% (sometimes on short notice) to support meetings with clients Application and Interview By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position. Alight requires all virtual interviews to be conducted on video. Please be aware that Alight is a camera-on culture and may require occasional travel to one of our physical office locations. Our commitment to Inclusion We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful. At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future. As part of this commitment, Alight will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact alightcareers@alight.com. Equal Opportunity Policy Statement Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state, or local law. In addition, we take affirmative action to employ disabled persons, disabled veterans, and other covered veterans. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request reasonable accommodations/modifications by contacting their recruiter. Authorization to work in the Employing Country Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not, now or in the future, require sponsorship of a visa for employment authorization in the Employing Country and with Alight. Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Salary Pay Range Minimum : 185,000.00 USD Maximum : 200,000.00 USD Pay Transparency Statement: Alight considers a variety of factors in determining whether to extend an offer of employment and in setting the appropriate compensation level, including, but not limited to, a candidate’s experience, education, certification/credentials, market data, internal equity, and geography. Alight makes these decisions on an individualized, non-discriminatory basis. Bonus and/or incentive eligibility are determined by role and level. DISCLAIMER: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Alight Solutions is committed to a diverse workforce and is an affirmative action employer. Please do not use generative AI tools during the application process. We aim to understand your genuine interest in our company without the use of generative AI systems, and we also want to evaluate your non-generative AI assisted communication skills. Any use of generative AI tools in violation of this request may result in disqualification from consideration for the position. Under Department of Labor Regulations (29 CFR Part 471) federal contractors and subcontractors are required to inform employees of their rights under the National Labor Relations Act In an effort to avoid job scams, please keep in mind the items below in regards to opportunities at Alight Solutions. · We do not make offers without interviewing · We do not ask for security deposits on equipment · We do not send checks through the mail or request payments through Western Union · We do not ask for bank account numbers For more information on Job Scams, please click the link below to review information posted on the Federal Trade Commission Consumer Information site. https://www.consumer.ftc.gov/articles/0243-job-scams
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Strategic Account Executive
Alight SolutionsAlight Inc. (NYSE: ALIT) is a leading cloud-based human capital technology and services provider
Title: Strategic Account Executive - Virtual Location: Toronto, Ontario, Canada Remote Type: Regular Category: Other Job Description: Strategic Account Executive (SAE) We are now hiring ambitious, motivated Strategic Account Executives to work virtually (work from home). Our story At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.” We are passionate about connecting purpose with impact. Alight empowers clients to build a healthier and more financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, navigation, and absence management. Our Benefits With a comprehensive total rewards package, Alight offers programs and plans that support your mind, body, wallet, and life. Benefits include health, dental and vision coverages starting Day One. Additionally, Alight colleagues enjoy wellbeing programs, retirement plans with contribution matching, generous time off, parental leave, continuing education, and career growth opportunities – all within a thriving global organization. Flexible Working So that you can be your best at work and home, we consider flexible working arrangements wherever possible. Alight has been a leader in the flexible workspace and “Top 100 Company for Remote Jobs” 6 years in a row. Great Place to Work Thanks to the work of every colleague, Alight has received multiple awards of recognition including “Great Place to Work” for the past 7 years and Fortune’s “Best Companies to Work For.” If you, Champion People, seek to Grow with Purpose, and embody the meaning of Be Alight – We invite you to join our team! Learn more at careers.alight.com. Overview The Role The Strategic Account Executive must be strategic, proactive, agile, creative and confident in order to foster executive relationships at the C-Suite and Head of Shared Services level. They are responsible for revenue retention, growth, renewal motions, and client satisfaction for their assigned (1-6) accounts. The Strategic Account Executive cultivates relationships within their accounts to identify opportunities to enhance client product engagement and generates demand within accounts for bundled solutions that demonstrate our “One Alight” advantage for the entire portfolio (Health, Wealth, Leaves, and Consumer Experience). The individual will work with assigned Solution Architects who are product experts and pre-sales support. Strategic Account Executives will be responsible for retaining and growing revenue across their portfolio of clients by developing deep and broad relationships with clients to understand customer needs. The individual must: - Understand their clients and the business challenges they face. - Understand our services and product offerings. - Understand our competition. - Be able to effectively collaborate with Alight support and delivery colleagues, and - Be the trusted advisor to their assigned clients. Responsibilities: Domain expertise - The Strategic Account Executive ideally has a background in either Benefits or Leaves and will become a generalist in the entire Alight portfolio. - Collaborates with Solutions Architects and other Subject Matter Experts to share market insights. This network is utilized to ensure we are bringing the latest insights to their clients. Client Retention and Growth - Retains clients, maintains sustainable relationships, and understands all of our competitors - Ability to generate client demand for Alight product solutions and expansion of Alight services by demonstrating thorough understanding of client needs - Builds the overall commercial strategy and develops overall Alight narrative to communicate and educate clients about Alight’s offerings and advantages over competitors - Drives renewals and executes end to end expansion within customer base - Pursues and develops new opportunities, and expansion opportunities at named accounts - Creates overall client plan that includes account mapping and renewals, retention, and overall strategic plan - Leverages strategic customer relationships to deliver growth across multiple relationships (e.g. HR, IT, Finance, Procurement etc.) - Proactively communicates successes, opportunities, and account direction to internal leadership - Lead high-level discussions at the corporate level of their Accounts - Develops expansion scope of solution set and brings in other resources such as Solutions Architects to help expand client understanding, conduct demos, and assist with scope management - Collaborates with internal resources (Finance, etc.) to plan at account level pricing strategy, analytics, business review prep & presentation - Demonstrates strong upselling aptitude to secure product adoption, renegotiate Key Performance Indicators, and secure incremental budgets that align with client objectives and drive client growth - Ensures client satisfaction and continuously monitors ongoing client satisfaction - Provide timely and accurate revenue forecasts and reports to inform management’s strategic decision-making Client Relationship Management - Serve as a strategic partner/trusted advisor, understanding client needs to identify how client business goals can best be met and exceeded, and showcasing creative-thinking to establish long-term client trust - Develop full understanding of Alight's product suite, features, value proposition, and differentiating traits vs competitive landscape; display comfort in speaking to Alight's offerings and confidence in accurately identifying product and feature sets that will meet and surpass client needs and performance goals - Prioritize client engagement with an emphasis on maximizing revenue growth and efficiency, uncovering high potential opportunity, and implementing client retention strategies to minimize churn, while achieving client business goals and objectives - Deploy sound bid management and optimization strategies across client portfolio at scale; proactively identify ways to communicate new features and growth opportunities, while setting proper expectations and meeting deadlines - Develop collaborative relationships with internal commercial and operational teams, e.g. Sales/Delivery; display comfort in leading problem-solving discussions that add value to client relationships, solve challenges, and achieve company goals - Ensures client satisfaction and continuously monitors ongoing client satisfaction Qualifications - 10+ years professional Sales/Account Management experience or 10+ years in either Benefits or Leaves experience. - Excels in the areas of strategic sales methodology, forecasting accuracy, process and client management leadership - Exceptional presentation skills at the C-Suite level - Proven Strategic Thought Leader - Consultative strategic seller that can demonstrate value - Highly analytical approach to defining client outcomes and articulating value - Ability to use facts and data to tell a story that leads to revenue growth and retention - Ability to inspire the team and excite the organization to rally behind the strategy - Maintains strong content knowledge across entire Alight portfolio - Proven ability of working under pressure with resilience and tenacity - Proven ability to be a proactive leader - Proven ability to create energy and focus in highly matrixed team - Travel Expectation 25-50% (sometimes on short notice) to support meetings with clients Application and Interview By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position. Alight requires all virtual interviews to be conducted on video. Please be aware that Alight is a camera-on culture and may require occasional travel to one of our physical office locations. Our commitment to Inclusion We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful. At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future. As part of this commitment, Alight will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact alightcareers@alight.com. Equal Opportunity Policy Statement Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state, or local law. In addition, we take affirmative action to employ disabled persons, disabled veterans, and other covered veterans. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request reasonable accommodations/modifications by contacting their recruiter. Authorization to work in the Employing Country Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not, now or in the future, require sponsorship of a visa for employment authorization in the Employing Country and with Alight. Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Salary Pay Range Minimum : 250,000.00 CAD Maximum : 272,000.00 CAD Pay Transparency Statement: Alight considers a variety of factors in determining whether to extend an offer of employment and in setting the appropriate compensation level, including, but not limited to, a candidate’s experience, education, certification/credentials, market data, internal equity, and geography. Alight makes these decisions on an individualized, non-discriminatory basis. Bonus and/or incentive eligibility are determined by role and level. DISCLAIMER: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. Please do not use generative AI tools during the application process. We aim to understand your genuine interest in our company without the use of generative AI systems, and we also want to evaluate your non-generative AI assisted communication skills. Any use of generative AI tools in violation of this request may result in disqualification from consideration for the position. Under Department of Labor Regulations (29 CFR Part 471) federal contractors and subcontractors are required to inform employees of their rights under the National Labor Relations Act
Account Executive
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Role Description We're hiring Account Executives to own the full sales cycle and drive new business across North America. You'll prospect, run discovery, deliver demos, negotiate, and close, owning your number and your territory. This is a hunter role for closers who treat sales as a craft. - Full-cycle sales: from first outreach to signed contract - Building and managing a pipeline of qualified opportunities across multiple industries - Running discovery calls and product demos that surface real business pain - Negotiating commercial terms and driving deals to close - Forecasting accurately and managing your pipeline in our CRM - Collaborating with SDRs, Marketing, and Customer Success to grow our customer base Qualifications - 2–4 years of full-cycle SaaS or services sales experience with a documented track record of hitting quota (top 20% of your team a strong plus) - A genuine hunter mentality you generate pipeline, you don't wait for it - Comfort owning the close: discovery, demo, negotiation, signature - Competitive drive and resilience in the face of rejection - Strong discovery skills and natural curiosity about customer businesses - Clear, persuasive written and verbal communication - Coachability and a 1%-better-every-day mindset - Tech fluency: Pipedrive or HubSpot, Outreach or Salesloft, Gong or Chorus, LinkedIn Sales Navigator - Bachelor's degree preferred, track record matters more Requirements - $180,000 - $210,000 a year - Base salary: $80,000–$95,000 USD (commensurate with experience) - OTE: $180,000–$210,000 USD - Commission: uncapped, paid as a percentage of new MRR closed, with accelerators above quota - Trigger: commission is earned when the customer activates (deposit collected and subscription started) - Payouts: monthly commission payouts following activation - Clawback: 45-day refund window, if a customer refunds or disputes within 45 days of activation, commission is recovered. After 45 days, commission is locked in and yours to keep. Benefits - Medical - PTO: 24 days per year - Fully remote within the US or Canada
Strategic Account Executive
Alight SolutionsAlight Inc. (NYSE: ALIT) is a leading cloud-based human capital technology and services provider
Title: Strategic Account Executive - Massachusetts (US) - Virtual Location: Virtual Massachusetts United States of America Type: Regular Category: Other Job Description: Strategic Account Executive (SAE) We are now hiring ambitious, motivated Strategic Account Executives to work virtually (work from home). This position will be located in Massachusetts (US) - Virtual. Our story At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.” We are passionate about connecting purpose with impact. Alight empowers clients to build a healthier and more financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, navigation, and absence management. Our Benefits With a comprehensive total rewards package, Alight offers programs and plans that support your mind, body, wallet, and life. Benefits include health, dental and vision coverages starting Day One. Additionally, Alight colleagues enjoy wellbeing programs, retirement plans with contribution matching, generous time off, parental leave, continuing education, and career growth opportunities – all within a thriving global organization. Flexible Working So that you can be your best at work and home, we consider flexible working arrangements wherever possible. Alight has been a leader in the flexible workspace and “Top 100 Company for Remote Jobs” 6 years in a row. Great Place to Work Thanks to the work of every colleague, Alight has received multiple awards of recognition including “Great Place to Work” for the past 7 years and Fortune’s “Best Companies to Work For.” If you, Champion People, seek to Grow with Purpose, and embody the meaning of Be Alight – We invite you to join our team! Learn more at careers.alight.com. Overview The Role The Strategic Account Executive must be strategic, proactive, agile, creative and confident in order to foster executive relationships at the C-Suite and Head of Shared Services level. They are responsible for revenue retention, growth, renewal motions, and client satisfaction for their assigned (1-6) accounts. The Strategic Account Executive cultivates relationships within their accounts to identify opportunities to enhance client product engagement and generates demand within accounts for bundled solutions that demonstrate our “One Alight” advantage for the entire portfolio (Health, Wealth, Leaves, and Consumer Experience). The individual will work with assigned Solution Architects who are product experts and pre-sales support. Strategic Account Executives will be responsible for retaining and growing revenue across their portfolio of clients by developing deep and broad relationships with clients to understand customer needs. The individual must: - Understand their clients and the business challenges they face. - Understand our services and product offerings. - Understand our competition. - Be able to effectively collaborate with Alight support and delivery colleagues, and - Be the trusted advisor to their assigned clients. Responsibilities: Domain expertise - The Strategic Account Executive ideally has a background in either Benefits or Leaves and will become a generalist in the entire Alight portfolio. - Collaborates with Solutions Architects and other Subject Matter Experts to share market insights. This network is utilized to ensure we are bringing the latest insights to their clients. Client Retention and Growth - Retains clients, maintains sustainable relationships, and understands all of our competitors - Ability to generate client demand for Alight product solutions and expansion of Alight services by demonstrating thorough understanding of client needs - Builds the overall commercial strategy and develops overall Alight narrative to communicate and educate clients about Alight’s offerings and advantages over competitors - Drives renewals and executes end to end expansion within customer base - Pursues and develops new opportunities, and expansion opportunities at named accounts - Creates overall client plan that includes account mapping and renewals, retention, and overall strategic plan - Leverages strategic customer relationships to deliver growth across multiple relationships (e.g. HR, IT, Finance, Procurement etc.) - Proactively communicates successes, opportunities, and account direction to internal leadership - Lead high-level discussions at the corporate level of their Accounts - Develops expansion scope of solution set and brings in other resources such as Solutions Architects to help expand client understanding, conduct demos, and assist with scope management - Collaborates with internal resources (Finance, etc.) to plan at account level pricing strategy, analytics, business review prep & presentation - Demonstrates strong upselling aptitude to secure product adoption, renegotiate Key Performance Indicators, and secure incremental budgets that align with client objectives and drive client growth - Ensures client satisfaction and continuously monitors ongoing client satisfaction - Provide timely and accurate revenue forecasts and reports to inform management’s strategic decision-making Client Relationship Management - Serve as a strategic partner/trusted advisor, understanding client needs to identify how client business goals can best be met and exceeded, and showcasing creative-thinking to establish long-term client trust - Develop full understanding of Alight's product suite, features, value proposition, and differentiating traits vs competitive landscape; display comfort in speaking to Alight's offerings and confidence in accurately identifying product and feature sets that will meet and surpass client needs and performance goals - Prioritize client engagement with an emphasis on maximizing revenue growth and efficiency, uncovering high potential opportunity, and implementing client retention strategies to minimize churn, while achieving client business goals and objectives - Deploy sound bid management and optimization strategies across client portfolio at scale; proactively identify ways to communicate new features and growth opportunities, while setting proper expectations and meeting deadlines - Develop collaborative relationships with internal commercial and operational teams, e.g. Sales/Delivery; display comfort in leading problem-solving discussions that add value to client relationships, solve challenges, and achieve company goals - Ensures client satisfaction and continuously monitors ongoing client satisfaction Qualifications - 10+ years professional Sales/Account Management experience or 10+ years in either Benefits or Leaves experience. - Excels in the areas of strategic sales methodology, forecasting accuracy, process and client management leadership - Exceptional presentation skills at the C-Suite level - Proven Strategic Thought Leader - Consultative strategic seller that can demonstrate value - Highly analytical approach to defining client outcomes and articulating value - Ability to use facts and data to tell a story that leads to revenue growth and retention - Ability to inspire the team and excite the organization to rally behind the strategy - Maintains strong content knowledge across entire Alight portfolio - Proven ability of working under pressure with resilience and tenacity - Proven ability to be a proactive leader - Proven ability to create energy and focus in highly matrixed team - Travel Expectation 25-50% (sometimes on short notice) to support meetings with clients Application and Interview By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position. Alight requires all virtual interviews to be conducted on video. Please be aware that Alight is a camera-on culture and may require occasional travel to one of our physical office locations. Our commitment to Inclusion We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful. At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future. As part of this commitment, Alight will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact alightcareers@alight.com. Equal Opportunity Policy Statement Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state, or local law. In addition, we take affirmative action to employ disabled persons, disabled veterans, and other covered veterans. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request reasonable accommodations/modifications by contacting their recruiter. Authorization to work in the Employing Country Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not, now or in the future, require sponsorship of a visa for employment authorization in the Employing Country and with Alight. Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Salary Pay Range Minimum : 185,000.00 USD Maximum : 200,000.00 USD Pay Transparency Statement: Alight considers a variety of factors in determining whether to extend an offer of employment and in setting the appropriate compensation level, including, but not limited to, a candidate’s experience, education, certification/credentials, market data, internal equity, and geography. Alight makes these decisions on an individualized, non-discriminatory basis. Bonus and/or incentive eligibility are determined by role and level. DISCLAIMER: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Alight Solutions is committed to a diverse workforce and is an affirmative action employer.
Strategic Account Executive
Alight SolutionsAlight Inc. (NYSE: ALIT) is a leading cloud-based human capital technology and services provider
Title: Strategic Account Executive - Western Region (US) - Virtual Location: Western Region, United States of America Type: Regular Category: Other Job Description: Strategic Account Executive (SAE) We are now hiring ambitious, motivated Strategic Account Executives to work virtually (work from home). This position will be located in the Western Region of the United States - Virtual. Our story At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.” We are passionate about connecting purpose with impact. Alight empowers clients to build a healthier and more financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, navigation, and absence management. Our Benefits With a comprehensive total rewards package, Alight offers programs and plans that support your mind, body, wallet, and life. Benefits include health, dental and vision coverages starting Day One. Additionally, Alight colleagues enjoy wellbeing programs, retirement plans with contribution matching, generous time off, parental leave, continuing education, and career growth opportunities – all within a thriving global organization. Flexible Working So that you can be your best at work and home, we consider flexible working arrangements wherever possible. Alight has been a leader in the flexible workspace and “Top 100 Company for Remote Jobs” 6 years in a row. Great Place to Work Thanks to the work of every colleague, Alight has received multiple awards of recognition including “Great Place to Work” for the past 7 years and Fortune’s “Best Companies to Work For.” If you, Champion People, seek to Grow with Purpose, and embody the meaning of Be Alight – We invite you to join our team! Learn more at careers.alight.com. Overview The Role The Strategic Account Executive must be strategic, proactive, agile, creative and confident in order to foster executive relationships at the C-Suite and Head of Shared Services level. They are responsible for revenue retention, growth, renewal motions, and client satisfaction for their assigned (1-6) accounts. The Strategic Account Executive cultivates relationships within their accounts to identify opportunities to enhance client product engagement and generates demand within accounts for bundled solutions that demonstrate our “One Alight” advantage for the entire portfolio (Health, Wealth, Leaves, and Consumer Experience). The individual will work with assigned Solution Architects who are product experts and pre-sales support. Strategic Account Executives will be responsible for retaining and growing revenue across their portfolio of clients by developing deep and broad relationships with clients to understand customer needs. The individual must: - Understand their clients and the business challenges they face. - Understand our services and product offerings. - Understand our competition. - Be able to effectively collaborate with Alight support and delivery colleagues, and - Be the trusted advisor to their assigned clients. Responsibilities: Domain expertise - The Strategic Account Executive ideally has a background in either Benefits or Leaves and will become a generalist in the entire Alight portfolio. - Collaborates with Solutions Architects and other Subject Matter Experts to share market insights. This network is utilized to ensure we are bringing the latest insights to their clients. Client Retention and Growth - Retains clients, maintains sustainable relationships, and understands all of our competitors - Ability to generate client demand for Alight product solutions and expansion of Alight services by demonstrating thorough understanding of client needs - Builds the overall commercial strategy and develops overall Alight narrative to communicate and educate clients about Alight’s offerings and advantages over competitors - Drives renewals and executes end to end expansion within customer base - Pursues and develops new opportunities, and expansion opportunities at named accounts - Creates overall client plan that includes account mapping and renewals, retention, and overall strategic plan - Leverages strategic customer relationships to deliver growth across multiple relationships (e.g. HR, IT, Finance, Procurement etc.) - Proactively communicates successes, opportunities, and account direction to internal leadership - Lead high-level discussions at the corporate level of their Accounts - Develops expansion scope of solution set and brings in other resources such as Solutions Architects to help expand client understanding, conduct demos, and assist with scope management - Collaborates with internal resources (Finance, etc.) to plan at account level pricing strategy, analytics, business review prep & presentation - Demonstrates strong upselling aptitude to secure product adoption, renegotiate Key Performance Indicators, and secure incremental budgets that align with client objectives and drive client growth - Ensures client satisfaction and continuously monitors ongoing client satisfaction - Provide timely and accurate revenue forecasts and reports to inform management’s strategic decision-making Client Relationship Management - Serve as a strategic partner/trusted advisor, understanding client needs to identify how client business goals can best be met and exceeded, and showcasing creative-thinking to establish long-term client trust - Develop full understanding of Alight's product suite, features, value proposition, and differentiating traits vs competitive landscape; display comfort in speaking to Alight's offerings and confidence in accurately identifying product and feature sets that will meet and surpass client needs and performance goals - Prioritize client engagement with an emphasis on maximizing revenue growth and efficiency, uncovering high potential opportunity, and implementing client retention strategies to minimize churn, while achieving client business goals and objectives - Deploy sound bid management and optimization strategies across client portfolio at scale; proactively identify ways to communicate new features and growth opportunities, while setting proper expectations and meeting deadlines - Develop collaborative relationships with internal commercial and operational teams, e.g. Sales/Delivery; display comfort in leading problem-solving discussions that add value to client relationships, solve challenges, and achieve company goals - Ensures client satisfaction and continuously monitors ongoing client satisfaction Qualifications - 10+ years professional Sales/Account Management experience or 10+ years in either Benefits or Leaves experience. - Excels in the areas of strategic sales methodology, forecasting accuracy, process and client management leadership - Exceptional presentation skills at the C-Suite level - Proven Strategic Thought Leader - Consultative strategic seller that can demonstrate value - Highly analytical approach to defining client outcomes and articulating value - Ability to use facts and data to tell a story that leads to revenue growth and retention - Ability to inspire the team and excite the organization to rally behind the strategy - Maintains strong content knowledge across entire Alight portfolio - Proven ability of working under pressure with resilience and tenacity - Proven ability to be a proactive leader - Proven ability to create energy and focus in highly matrixed team - Travel Expectation 25-50% (sometimes on short notice) to support meetings with clients Application and Interview By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position. Alight requires all virtual interviews to be conducted on video. Please be aware that Alight is a camera-on culture and may require occasional travel to one of our physical office locations. Our commitment to Inclusion We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful. At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future. As part of this commitment, Alight will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact alightcareers@alight.com. Equal Opportunity Policy Statement Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state, or local law. In addition, we take affirmative action to employ disabled persons, disabled veterans, and other covered veterans. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request reasonable accommodations/modifications by contacting their recruiter. Authorization to work in the Employing Country Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not, now or in the future, require sponsorship of a visa for employment authorization in the Employing Country and with Alight. Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Salary Pay Range Minimum : 185,000.00 USD Maximum : 200,000.00 USD Pay Transparency Statement: Alight considers a variety of factors in determining whether to extend an offer of employment and in setting the appropriate compensation level, including, but not limited to, a candidate’s experience, education, certification/credentials, market data, internal equity, and geography. Alight makes these decisions on an individualized, non-discriminatory basis. Bonus and/or incentive eligibility are determined by role and level. DISCLAIMER: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Alight Solutions is committed to a diverse workforce and is an affirmative action employer.

