Alight Solutions logo
Alight Solutions

Alight Inc. (NYSE: ALIT) is a leading cloud-based human capital technology and services provider

Strategic Account Executive

Location

Massachusetts

Posted

27 days ago

Salary

$185K - $200K / year

Seniority

Senior

Job Description

Strategic Account Executive

Alight Solutions

Title: Strategic Account Executive - Massachusetts (US) - Virtual Location: Virtual Massachusetts United States of America Type: Regular Category: Other Job Description: Strategic Account Executive (SAE) We are now hiring ambitious, motivated Strategic Account Executives to work virtually (work from home). This position will be located in Massachusetts (US) - Virtual. Our story At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.” We are passionate about connecting purpose with impact. Alight empowers clients to build a healthier and more financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, navigation, and absence management. Our Benefits With a comprehensive total rewards package, Alight offers programs and plans that support your mind, body, wallet, and life. Benefits include health, dental and vision coverages starting Day One. Additionally, Alight colleagues enjoy wellbeing programs, retirement plans with contribution matching, generous time off, parental leave, continuing education, and career growth opportunities – all within a thriving global organization. Flexible Working So that you can be your best at work and home, we consider flexible working arrangements wherever possible. Alight has been a leader in the flexible workspace and “Top 100 Company for Remote Jobs” 6 years in a row. Great Place to Work Thanks to the work of every colleague, Alight has received multiple awards of recognition including “Great Place to Work” for the past 7 years and Fortune’s “Best Companies to Work For.” If you, Champion People, seek to Grow with Purpose, and embody the meaning of Be Alight – We invite you to join our team! Learn more at careers.alight.com. Overview The Role The Strategic Account Executive must be strategic, proactive, agile, creative and confident in order to foster executive relationships at the C-Suite and Head of Shared Services level. They are responsible for revenue retention, growth, renewal motions, and client satisfaction for their assigned (1-6) accounts. The Strategic Account Executive cultivates relationships within their accounts to identify opportunities to enhance client product engagement and generates demand within accounts for bundled solutions that demonstrate our “One Alight” advantage for the entire portfolio (Health, Wealth, Leaves, and Consumer Experience). The individual will work with assigned Solution Architects who are product experts and pre-sales support. Strategic Account Executives will be responsible for retaining and growing revenue across their portfolio of clients by developing deep and broad relationships with clients to understand customer needs. The individual must: - Understand their clients and the business challenges they face. - Understand our services and product offerings. - Understand our competition. - Be able to effectively collaborate with Alight support and delivery colleagues, and - Be the trusted advisor to their assigned clients. Responsibilities: Domain expertise - The Strategic Account Executive ideally has a background in either Benefits or Leaves and will become a generalist in the entire Alight portfolio. - Collaborates with Solutions Architects and other Subject Matter Experts to share market insights. This network is utilized to ensure we are bringing the latest insights to their clients. Client Retention and Growth - Retains clients, maintains sustainable relationships, and understands all of our competitors - Ability to generate client demand for Alight product solutions and expansion of Alight services by demonstrating thorough understanding of client needs - Builds the overall commercial strategy and develops overall Alight narrative to communicate and educate clients about Alight’s offerings and advantages over competitors - Drives renewals and executes end to end expansion within customer base - Pursues and develops new opportunities, and expansion opportunities at named accounts - Creates overall client plan that includes account mapping and renewals, retention, and overall strategic plan - Leverages strategic customer relationships to deliver growth across multiple relationships (e.g. HR, IT, Finance, Procurement etc.) - Proactively communicates successes, opportunities, and account direction to internal leadership - Lead high-level discussions at the corporate level of their Accounts - Develops expansion scope of solution set and brings in other resources such as Solutions Architects to help expand client understanding, conduct demos, and assist with scope management - Collaborates with internal resources (Finance, etc.) to plan at account level pricing strategy, analytics, business review prep & presentation - Demonstrates strong upselling aptitude to secure product adoption, renegotiate Key Performance Indicators, and secure incremental budgets that align with client objectives and drive client growth - Ensures client satisfaction and continuously monitors ongoing client satisfaction - Provide timely and accurate revenue forecasts and reports to inform management’s strategic decision-making Client Relationship Management - Serve as a strategic partner/trusted advisor, understanding client needs to identify how client business goals can best be met and exceeded, and showcasing creative-thinking to establish long-term client trust - Develop full understanding of Alight's product suite, features, value proposition, and differentiating traits vs competitive landscape; display comfort in speaking to Alight's offerings and confidence in accurately identifying product and feature sets that will meet and surpass client needs and performance goals - Prioritize client engagement with an emphasis on maximizing revenue growth and efficiency, uncovering high potential opportunity, and implementing client retention strategies to minimize churn, while achieving client business goals and objectives - Deploy sound bid management and optimization strategies across client portfolio at scale; proactively identify ways to communicate new features and growth opportunities, while setting proper expectations and meeting deadlines - Develop collaborative relationships with internal commercial and operational teams, e.g. Sales/Delivery; display comfort in leading problem-solving discussions that add value to client relationships, solve challenges, and achieve company goals - Ensures client satisfaction and continuously monitors ongoing client satisfaction Qualifications - 10+ years professional Sales/Account Management experience or 10+ years in either Benefits or Leaves experience. - Excels in the areas of strategic sales methodology, forecasting accuracy, process and client management leadership - Exceptional presentation skills at the C-Suite level - Proven Strategic Thought Leader - Consultative strategic seller that can demonstrate value - Highly analytical approach to defining client outcomes and articulating value - Ability to use facts and data to tell a story that leads to revenue growth and retention - Ability to inspire the team and excite the organization to rally behind the strategy - Maintains strong content knowledge across entire Alight portfolio - Proven ability of working under pressure with resilience and tenacity - Proven ability to be a proactive leader - Proven ability to create energy and focus in highly matrixed team - Travel Expectation 25-50% (sometimes on short notice) to support meetings with clients Application and Interview By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position. Alight requires all virtual interviews to be conducted on video. Please be aware that Alight is a camera-on culture and may require occasional travel to one of our physical office locations. Our commitment to Inclusion We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful. At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future. As part of this commitment, Alight will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact alightcareers@alight.com. Equal Opportunity Policy Statement Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state, or local law. In addition, we take affirmative action to employ disabled persons, disabled veterans, and other covered veterans. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request reasonable accommodations/modifications by contacting their recruiter. Authorization to work in the Employing Country Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not, now or in the future, require sponsorship of a visa for employment authorization in the Employing Country and with Alight. Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Salary Pay Range Minimum : 185,000.00 USD Maximum : 200,000.00 USD Pay Transparency Statement: Alight considers a variety of factors in determining whether to extend an offer of employment and in setting the appropriate compensation level, including, but not limited to, a candidate’s experience, education, certification/credentials, market data, internal equity, and geography. Alight makes these decisions on an individualized, non-discriminatory basis. Bonus and/or incentive eligibility are determined by role and level. DISCLAIMER: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Alight Solutions is committed to a diverse workforce and is an affirmative action employer.

Related Job Pages

More Account Executive Jobs

Alight Solutions logo

Strategic Account Executive

Alight Solutions

Alight Inc. (NYSE: ALIT) is a leading cloud-based human capital technology and services provider

Full TimeRemoteTeam 10,001+Since 2016H1B Sponsor

Title: Strategic Account Executive - Western Region (US) - Virtual Location: Western Region, United States of America Type: Regular Category: Other Job Description: Strategic Account Executive (SAE) We are now hiring ambitious, motivated Strategic Account Executives to work virtually (work from home). This position will be located in the Western Region of the United States - Virtual. Our story At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.” We are passionate about connecting purpose with impact. Alight empowers clients to build a healthier and more financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, navigation, and absence management. Our Benefits With a comprehensive total rewards package, Alight offers programs and plans that support your mind, body, wallet, and life. Benefits include health, dental and vision coverages starting Day One. Additionally, Alight colleagues enjoy wellbeing programs, retirement plans with contribution matching, generous time off, parental leave, continuing education, and career growth opportunities – all within a thriving global organization. Flexible Working So that you can be your best at work and home, we consider flexible working arrangements wherever possible. Alight has been a leader in the flexible workspace and “Top 100 Company for Remote Jobs” 6 years in a row. Great Place to Work Thanks to the work of every colleague, Alight has received multiple awards of recognition including “Great Place to Work” for the past 7 years and Fortune’s “Best Companies to Work For.” If you, Champion People, seek to Grow with Purpose, and embody the meaning of Be Alight – We invite you to join our team! Learn more at careers.alight.com. Overview The Role The Strategic Account Executive must be strategic, proactive, agile, creative and confident in order to foster executive relationships at the C-Suite and Head of Shared Services level. They are responsible for revenue retention, growth, renewal motions, and client satisfaction for their assigned (1-6) accounts. The Strategic Account Executive cultivates relationships within their accounts to identify opportunities to enhance client product engagement and generates demand within accounts for bundled solutions that demonstrate our “One Alight” advantage for the entire portfolio (Health, Wealth, Leaves, and Consumer Experience). The individual will work with assigned Solution Architects who are product experts and pre-sales support. Strategic Account Executives will be responsible for retaining and growing revenue across their portfolio of clients by developing deep and broad relationships with clients to understand customer needs. The individual must: - Understand their clients and the business challenges they face. - Understand our services and product offerings. - Understand our competition. - Be able to effectively collaborate with Alight support and delivery colleagues, and - Be the trusted advisor to their assigned clients. Responsibilities: Domain expertise - The Strategic Account Executive ideally has a background in either Benefits or Leaves and will become a generalist in the entire Alight portfolio. - Collaborates with Solutions Architects and other Subject Matter Experts to share market insights. This network is utilized to ensure we are bringing the latest insights to their clients. Client Retention and Growth - Retains clients, maintains sustainable relationships, and understands all of our competitors - Ability to generate client demand for Alight product solutions and expansion of Alight services by demonstrating thorough understanding of client needs - Builds the overall commercial strategy and develops overall Alight narrative to communicate and educate clients about Alight’s offerings and advantages over competitors - Drives renewals and executes end to end expansion within customer base - Pursues and develops new opportunities, and expansion opportunities at named accounts - Creates overall client plan that includes account mapping and renewals, retention, and overall strategic plan - Leverages strategic customer relationships to deliver growth across multiple relationships (e.g. HR, IT, Finance, Procurement etc.) - Proactively communicates successes, opportunities, and account direction to internal leadership - Lead high-level discussions at the corporate level of their Accounts - Develops expansion scope of solution set and brings in other resources such as Solutions Architects to help expand client understanding, conduct demos, and assist with scope management - Collaborates with internal resources (Finance, etc.) to plan at account level pricing strategy, analytics, business review prep & presentation - Demonstrates strong upselling aptitude to secure product adoption, renegotiate Key Performance Indicators, and secure incremental budgets that align with client objectives and drive client growth - Ensures client satisfaction and continuously monitors ongoing client satisfaction - Provide timely and accurate revenue forecasts and reports to inform management’s strategic decision-making Client Relationship Management - Serve as a strategic partner/trusted advisor, understanding client needs to identify how client business goals can best be met and exceeded, and showcasing creative-thinking to establish long-term client trust - Develop full understanding of Alight's product suite, features, value proposition, and differentiating traits vs competitive landscape; display comfort in speaking to Alight's offerings and confidence in accurately identifying product and feature sets that will meet and surpass client needs and performance goals - Prioritize client engagement with an emphasis on maximizing revenue growth and efficiency, uncovering high potential opportunity, and implementing client retention strategies to minimize churn, while achieving client business goals and objectives - Deploy sound bid management and optimization strategies across client portfolio at scale; proactively identify ways to communicate new features and growth opportunities, while setting proper expectations and meeting deadlines - Develop collaborative relationships with internal commercial and operational teams, e.g. Sales/Delivery; display comfort in leading problem-solving discussions that add value to client relationships, solve challenges, and achieve company goals - Ensures client satisfaction and continuously monitors ongoing client satisfaction Qualifications - 10+ years professional Sales/Account Management experience or 10+ years in either Benefits or Leaves experience. - Excels in the areas of strategic sales methodology, forecasting accuracy, process and client management leadership - Exceptional presentation skills at the C-Suite level - Proven Strategic Thought Leader - Consultative strategic seller that can demonstrate value - Highly analytical approach to defining client outcomes and articulating value - Ability to use facts and data to tell a story that leads to revenue growth and retention - Ability to inspire the team and excite the organization to rally behind the strategy - Maintains strong content knowledge across entire Alight portfolio - Proven ability of working under pressure with resilience and tenacity - Proven ability to be a proactive leader - Proven ability to create energy and focus in highly matrixed team - Travel Expectation 25-50% (sometimes on short notice) to support meetings with clients Application and Interview By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position. Alight requires all virtual interviews to be conducted on video. Please be aware that Alight is a camera-on culture and may require occasional travel to one of our physical office locations. Our commitment to Inclusion We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful. At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future. As part of this commitment, Alight will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact alightcareers@alight.com. Equal Opportunity Policy Statement Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state, or local law. In addition, we take affirmative action to employ disabled persons, disabled veterans, and other covered veterans. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request reasonable accommodations/modifications by contacting their recruiter. Authorization to work in the Employing Country Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not, now or in the future, require sponsorship of a visa for employment authorization in the Employing Country and with Alight. Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Salary Pay Range Minimum : 185,000.00 USD Maximum : 200,000.00 USD Pay Transparency Statement: Alight considers a variety of factors in determining whether to extend an offer of employment and in setting the appropriate compensation level, including, but not limited to, a candidate’s experience, education, certification/credentials, market data, internal equity, and geography. Alight makes these decisions on an individualized, non-discriminatory basis. Bonus and/or incentive eligibility are determined by role and level. DISCLAIMER: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Alight Solutions is committed to a diverse workforce and is an affirmative action employer.

California + 9 moreAll locations: California | Nevada | Oregon | Washington | Utah | Idaho | Montana | Wyoming | Colorado | Arizona
$185K - $200K / year
DAC Beachcroft logo

Experienced Solicitor/Chartered Legal Executive

DAC Beachcroft

We are dedicated to building a diverse, inclusive and authentic workplace, which aligns closely to our cultural principles (Determined, Clear, Creative and Supportive). If you are excited about this role and being part of our culture, but your past experience does not align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles!

OtherRemoteTeam 1,001-5,000

Role Description We are delighted to be able to invite applications from qualified lawyers (both Solicitors and Chartered Legal Executives) at a senior level wanting to join our national Catastrophic and Complex Injury Team. Our industry leading team is made up of 30 partners and 81 lawyers spread across the United Kingdom. The role offers the opportunity to expand on your already existing portfolio in a collaborative environment with the potential for further promotion. Our National team whose clients are a mix of leading names in the insurance industry as well as household name corporates, provide effective claims solutions for cases of the utmost severity and complexity, be they traumatic brain injury, spinal injury, amputation or high value fatal accident claims, allowing our lawyers to build strategic partnerships. What you will do: - Effectively running your own case load of complex injury files to ensure deadlines are met and cases managed proactively to conclusion. - Devising a clear case strategy which is adhered to, ensuring cases are run smoothly and balance the commercial interests of both the Firm and the client. - Working with Partners on multi-million-pound claims. - Ensuring work is carried out effectively to meet the needs of the clients, the commercial requirements of the firm and the quality standards to include: - Adherence to internal and client SLAs, KPIs and protocols. - Achievement of agreed financial targets. - Prompt billing and collection of WIP and disbursements. - Prompt and accurate provision of MI. - Applying appropriate and current technical expertise and case law. - Effectively managing risk and compliance issues within each case, ensuring any emerging problems are escalated promptly. - Engaging with clients where appropriate to maximise opportunities to meet and build rapport with clients, at all times acting as an ambassador of the firm. - Contribute to Business Development and client relationship activity in support of the Client Relationship Partner. - Maintaining and developing technical knowledge through attendance at training sessions and reading appropriate publications. Qualifications - Ambitious individual seeking to progress your career in an industry leading firm. - Previous experience of working on RTA/ EL/ & PL Large Loss/ Catastrophic and Complex Injury claims. - A high level of personal compliance with firm protocols and procedures. - Good legal knowledge relevant to your area of expertise. - An ability to adopt a commercial perspective to legal issues. - Confident negotiation skills. - The ability to be team oriented and collegiate with a willingness to share knowledge with and support other members of the team. - Excellent relationship and client handling skills. Able to deal confidently and professionally with clients on day to day activities. Benefits - High levels of flexibility and a great work life balance. - A well-rounded remuneration package (which includes private medical insurance, income protection insurance and discounted gym membership, amongst many other benefits). - Opportunities for growth and progression including professional funding. - In person and remote social events. - Opportunity to get involved in a range of Environmental, Social and Governance (ESG) activities.

United Kingdom
RealResponse logo

Youth Sports Sales Executive

RealResponse

Elevating voices by providing a protected space for anonymous feedback and communication.

Full TimeRemoteTeam 11-50Since 2015H1B No Sponsor

• Own and grow the youth sports vertical, driving new business across clubs, leagues, and state/national associations • In addition to sports, this role will also pursue opportunities with youth-serving organizations to expand RealResponse’s current client base, which includes Scouting America and the Salvation Army • Build and manage a high-quality pipeline through proactive outreach, industry relationships, and strategic prospecting • Lead consultative sales conversations with executive stakeholders (e.g., Executive Directors, Commissioners, Safety & Compliance leaders) • Position RealResponse’s platform across key use cases—including safety & integrity, real-time event visibility, and communication workflows—and expand accounts over time • Help define and refine repeatable sales motions across different segments of the youth sports market • Close new business, negotiate agreements, and consistently hit or exceed revenue targets • Represent RealResponse at key industry events, conferences, and association meetings • Partner closely with marketing on segment strategy including driving sales enablement through messaging collaboration and content development • Work closely with the product/engineering and customer success teams to ensure strong onboarding, retention, and expansion • Maintain accurate pipeline and forecasting through CRM tools • Establish a clear and repeatable sales motion across youth sports segments • Expand RealResponse’s footprint from early adopters to broader adoption across leagues, governing bodies, and other youth-centric organizations • Build strong, trusted relationships across the ecosystem • Contribute to long-term strategy for how RealResponse serves this market

United States
West logo

Account Executive - Inside Sales

West

WestCX is the intelligence behind every trusted interaction. We unify conversation, data, and insight across complex, regulated industries – so organizations can deliver experiences that are personal, compliant, and effortless. Built on decades of innovation across our portfolio brands – Mosaicx and Televox – WestCX combines conversational AI, automation, and analytics to deliver trusted, outcome-driven communication.

Full TimeRemoteTeam 201-500

Role Description WestCX is hiring a hunter-minded Enterprise Account Executive to drive net-new ARR across large, complex health systems and IDNs. This role is built for seasoned enterprise sellers who can open doors, create executive urgency, and close strategic healthcare deals—entirely from an inside motion. You’ll own full-cycle enterprise sales in some of the most regulated, operationally complex environments in healthcare. - Hunt and close net-new enterprise logos within assigned health system territories. - Penetrate complex health systems using outbound, inbound, and partner-led motions. - Run long, multi-stakeholder sales cycles across clinical, IT, operations, revenue cycle, and C-suite leaders. - Lead value-based discovery and build executive-level business cases and ROI. - Navigate enterprise procurement, security, legal, and compliance reviews. - Build and manage a multi-quarter enterprise pipeline aligned to quota. - Forecast accurately and maintain strong deal hygiene in Salesforce. Qualifications - 5+ years of enterprise SaaS sales experience. - Proven success closing net-new enterprise business with long sales cycles. - Experience selling into health systems or highly regulated industries. - Strong executive presence and consultative selling skills. - Disciplined forecasting and CRM fluency. - Healthcare SaaS experience with EHR or enterprise integrations. - Familiarity with patient engagement, communications, or revenue cycle solutions. - Experience navigating IDN or large health system procurement models. Benefits - Medical, dental, vision insurance - Health savings and flexible spending accounts - Mental health and wellness program (EAP) - Paid time off including vacation, holiday and sick time - 401(k) retirement plan with company match up to 6% after one year - Tuition reimbursement & in-house learning platform - Service awards... and much more

United States