Role Description The RCM Systems & Enrollment Analyst is a critical role responsible for identifying, analyzing, and resolving conflicts and inconsistencies across revenue cycle management (RCM) and provider credentialing and enrollment processes. This individual will focus on preventing revenue leakage by ensuring data integrity across all systems, validating system configurations, and driving cross-departmental process improvements. - Under the direction of the Senior Manager, Athena Systems, completes all EFT, ERA, EDI set up and enrollment with all health plans through claims system or payor portal. - Conducts regular follow up with all health plans to obtain statuses of provider submissions. - Works with other Privia partners in addressing any provider enrollment issues. - Identify and resolve revenue leakage through RCM data analysis. - Ensure accuracy and consistency of provider and practice data across EHR, credentialing, and payer systems. - Maintain and validate enrollment tables, matrices, and system configurations. - Review and optimize EHR rules to prevent credentialing and billing-related claim denials. - Collaborate cross-functionally to resolve data and workflow issues. - Develop reports and dashboards to track KPIs and revenue impact. - Document and share processes, system rules, and best practices. - Supports special projects requiring knowledge of delegated and non-delegated health plan requirements. - Coordinate and prepare reports. - Record and track credentialing statistics. Qualifications - Bachelor's degree in Healthcare Administration, Finance, Business, or a related field preferred, or equivalent work experience. - At least 3 years experience in managed care credentialing, billing and/or Medical Staff service setting. - Demonstrated skills in problem solving and analysis and resolution. - Advanced Microsoft Excel skills. - Must be able to function independently, possess demonstrated flexibility in multiple project management. - Must comply with HIPAA rules and regulations. - Prefer knowledge of EFT, ERA, EDI enrollment and claims systems. - Must have Athena system knowledge. - Knowledge of Athena payer enrollment table strongly desired. Requirements - The salary range for this role is $54,000.00 to $57,000.00 in base pay and exclusive of any bonus or benefits (medical, dental, vision, life, and pet insurance, 401K, paid time off, and other wellness programs). - This role is also eligible for an annual bonus targeted at 10%. - The base pay offered will be determined based on relevant factors such as experience, education, and geographic location. Benefits - All your information will be kept confidential according to EEO guidelines. - Employees who regularly work from home offices are eligible for expense reimbursement to offset internet costs.

Role Description As a seasonal Quality Assurance Analyst, you will be responsible for ensuring that software and hardware implementations are functional and perform as documented or designed and cannot be broken once in the hands of the customer. In this role, you’ll be involved in the beginning of the design cycle to create the use cases that will drive product development. You’ll be asked to review requirements for tax accuracy, draft and/or review requirements, workflows, and user interface designs for product features and enhancements. This seasonal role is up to 6 months in length, depending on business needs. Day to day, you'll: - Write test plans, test cases, use cases, and test strategy documents in compliance with relevant organizational and industry standards. - Create clearly documented defect reports that enable problems to be recreated, along with suitable workarounds. - Construct complete and thorough manual test cases based on test design and thorough knowledge of the product and its environment. - Consistently ensure high-quality through manual test cases that fully exercise product functionality, but consume minimal resources. - Effectively use test automation where appropriate and available to increase the thoroughness of testing. - Execute end-to-end functional tests and utilize automated tests developed by others to exercise the system. - Offer direct input into requirements documents, review, and give feedback based on product knowledge and understanding of customer issues. - Create work plans for own deliverables and clearly documented personal goals, plans, designs, and results and communicate to both technical and non-technical audiences. - Contribute to end-to-end product testing strategy, focusing on the customer experience. Qualifications - High school diploma or equivalent. - Detail-oriented and process-driven approach. - Excellent collaboration, problem-solving, and cross-team communication skills. - Experience in quality assurance, business analysis, software testing, or technical support. - Hands-on experience with representative technologies. - Knowledge of all phases of the software development life cycle. - Knowledge of software/hardware testing fundamentals including the concepts of both positive and negative testing. - Self-sufficient and self-starter mindset with the ability to prioritize work efficiently. - Strong research skills. Benefits - Competitive compensation and benefits to support your health and well-being. - Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage. - Participation in the H&R Block Retirement Savings Plan (401(k) Plan). - Employee Assistance Program. - (Virtual) fitness center programs. - Associate discount program. - Automatic enrollment in Business Travel Accident Insurance. - Associate Tax Prep benefit. Pay Range The pay range for this position is $29.42 - $44.13/Hr. Local minimum wage laws apply. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan.

• Manage the full lifecycle of incidents and service requests received from customers. • Coordinate incident investigation and resolution by communicating with the appropriate L1, L2, and L3 support teams. • Follow all Service Desk policies and procedures while working in a shift-based environment.

**No seu dia a dia, você vai:** - Fazer a gestão do investimento das campanhas, garantindo o consumo correto do orçamento, eficiência por canal e alinhamento com as metas definidas; - Realizar análise de dados para diagnóstico de problemas e oportunidades nas contas de anúncios, propondo planos de ação claros e executáveis; - Executar e acompanhar uma agenda estruturada de testes de campanhas e criativos, buscando aprendizados contínuos e ganho de performance; - Criar, gerir e otimizar campanhas de Ads em plataformas como Google Ads, Microsoft Advertising, Meta Ads, TikTok Ads, LinkedIn, entre outras; - Criar e acompanhar estudos de lift, como testes A/B, Brand Lift e Conversion Lift, para mensurar incrementalidade e impacto real das ações; - Planejar campanhas e estratégias de mídia, conectando objetivos de marketing às metas de negócio em diferentes etapas do funil; - Estruturar e apresentar relatórios de resultados para a liderança, traduzindo dados em insights, aprendizados e próximos passos.