Privia Health

Role Description The Full Stack Engineer is a highly skilled developer equally at home in Ruby and SQL. Our team develops and maintains a stable of Rails applications that power our core patient- and provider-facing digital products. You will act as the data backbone supporting real-time and operational products, with examples as: - Patient automated actions - MyPrivia patient portal - Privia Insights (embedded inside athenaOne) - Online scheduling - Communication orchestration layers We are looking for an engineer who actively integrates AI-assisted coding tools to accelerate development, optimization, and testing. You must have experience translating complex business requirements into scalable, secure, cloud-native data architectures while partnering with a distributed team of engineers. Our team is currently 7 developers. We all work remotely, and have for more than 10 years. Our team is highly collaborative, we succeed and fail together, not as individuals. We maintain a stable of Rails/React applications ranging from microservices to majestic monoliths. We have a culture of mentorship and knowledge sharing. We work using the Scrum process, in two week sprints. We proudly have a trans-inclusive and family friendly health plan, plus a lot of other great benefits. Primary Job Duties: - Product-Driven Engineering: Design, build, and maintain high-performing rails and javascript applications that power core application features and support our mobile applications. - Data Modelling and Development: Provide hands-on development of data models, data load pipelines and SQL scripts in MySQL and Snowflake. - AI-Augmented Development: Integrate AI-assisted programming tools (e.g., Gemini) into daily development workflows to optimize SQL queries, accelerate application development, and build robust automated test suites. - Data Integrity & Quality Assurance: Build and maintain unit and integration tests for the applications and databases we support. - Agile Collaboration: Collaborate directly with product owners and business analysts to plan and define data requirements, actively participating in and contributing to Scrum/Agile ceremonies. Qualifications - 4+ years of experience with Ruby On Rails - 5+ years of experience with SQL database development, ideally in a cloud environment such as Google Cloud or Snowflake - Strong hands-on experience utilizing public cloud services (AWS, Azure or GCP) alongside modern data platforms like Snowflake. - Experience using AI development assistants to write, optimize, and debug code. - Proven experience delivering value within an Agile/Scrum team structure. Requirements - Experience engineering data workflows specifically for patient engagement, digital health portals, or automated scheduling products. - Deep, practical knowledge of healthcare data ecosystems (claims data, clinical EHR workflows, patient scheduling patterns) and strict compliance with HIPAA rules and regulations. - Experience with modern data transformation orchestration tools (such as dbt, Airflow, or Prefect). - Prompt engineering skills or experience fine-tuning AI tools for development workflows. Benefits - Trans-inclusive and family friendly health plan - Annual bonus targeted at 15% - Expense reimbursement for remote work-related costs Additional Information All your information will be kept confidential according to EEO guidelines. The salary range for this role is $110,000.00 to $130,000.00 in base pay and exclusive of any bonuses or benefits (medical, dental, vision, life, and pet insurance, 401K, paid time off, and other wellness programs). The base pay offered will be determined based on relevant factors such as experience, education, and geographic location. In order to successfully work remotely, supporting our patients and providers, we require a minimum of 5 MBPS for Download Speed and 3 MBPS for the Upload Speed. This should be acquired prior to the start of your employment. The best measure of your internet speed is to use online speed tests like https://www.speedtest.net/ . Employees who regularly work from home offices are eligible for expense reimbursement to offset this cost. Privia Health is committed to creating and fostering a work environment that allows and encourages you to bring your whole self to work. We understand that healthcare is local and we are better when our people are a reflection of the communities that we serve. Our goal is to encourage people to pursue all opportunities regardless of their age, color, national origin, physical or mental (dis)ability, race, religion, gender, sex, gender identity and/or expression, marital status, veteran status, or any other characteristic protected by federal, state or local law.

Role Description Reporting to the VP, People Operations, the Associate People Operations Director delivers best practices and business-focused solutions for people-related initiatives across multiple departments, teams and markets within the organization. This position carries out responsibilities in the following functional areas: - Employee relations - Change management - Performance management - Organizational development - Policy development and implementation - Process consistency - Belonging and inclusion - Coaching - Act as a strategic advisor to managers and team members on a variety of employee relations issues, including performance management, development, retention tactics, team building, and conflict resolution. - Lead the annual talent review and succession planning process for assigned business units, identifying high-potential employees and closing "skills gaps" through targeted development plans. - Drive organizational effectiveness by auditing team structures for scalability, identifying bottlenecks in decision-making, and ensuring the 'Privia Culture' remains intact. - Coach and deliver feedback to managers and leaders on building effective working relationships, leadership style, and effectiveness. - Partner with Talent Acquisition team on compensation strategies for teams and identify areas where compensation adjustments are necessary or lag behind the market. - Mitigate organizational risk by maintaining deep knowledge of labor laws (FLSA, FMLA, ADA, etc.) and ensuring internal policies are applied consistently across the business. - Lead cross-functional HR projects, such as training initiatives and process improvement efforts from conception through to change management and rollout. - Lead trainings for teams and managers around opportunities to better work together, communicate effectively, and drive agendas forward. - Perform other duties as assigned. Qualifications - HR Certification - PHR, SHRM-CP minimum strongly preferred - At least 6 years of HR experience - 2 years in an HR Business Partner role - Familiarity with recruiting, learning and talent development trends, organizational design, HR Compliance and HR administration - Proficiency in leveraging Generative AI tools to streamline HR administrative tasks, drafting internal communications, and enhancing team effectiveness - Strong financial acumen and keen desire to understand the inner workings of a business - Excellent communication, interpersonal, and networking skills are essential - Must comply with HIPAA rules and regulations - Experience with Workday HRIS preferred Requirements - The salary range for this role is $100,000-$125,000 in base pay and exclusive of any bonuses or benefits (medical, dental, vision, life, and pet insurance, 401K, paid time off, and other wellness programs). - This role is also eligible for an annual bonus targeted at 15% and restricted stock units. - The base pay offered will be determined based on relevant factors such as experience, education, and geographic location. Benefits - Employees who regularly work from home offices are eligible for expense reimbursement to offset this cost.

Role Description The Sr. Data Quality Analyst plays a key role in the testing and implementation of advanced reporting and analytics/tools to support the Data Foundry team. Working closely with other team members to design, build and maintain scalable data quality frameworks to validate accuracy, completeness, consistency and timeliness of enterprise data across multiple data domains. - Leverage AI-Assisted data quality practices including: - GenAI based rule generation and test case creation - Intelligent anomaly detection and pattern recognition - Automated Triage and Summarization of Data quality issues - Develop and automate data quality checks and controls using SQL, Python in Snowflake environment - Implement data validation, reconciliation and anomaly detection logic across batch and streaming data pipelines - Embed Automated Data quality checks into ETL/ELT pipelines to enforce quality gates and prevent defective data from propagating downstream - Build reusable data quality automation components, libraries and frameworks that can be consistently adopted across data engineering teams - Comply with and contribute to departmental standards related to data, data governance, project planning, validation and documentation - Validate BI datasets, semantic models and dashboards by ensuring: - Source-to-report data reconciliation - Metric and KPI accuracy - Aggregation, filter and refresh correctness - Familiarity with value based care and fee for service delivery models - Apply interoperability standards (HL7, X12 FHIR) to ensure systems communicate reliably and securely - Monitor and report on data quality metrics, and trends, including dashboard level data accuracy and consistency - Enable AIOps-style data observability using AI-driven insights to proactively identify data drift, schema changes and metric anomalies - Support governance and audit readiness by ensuring data quality controls, validations, and dashboard certifications are documented and traceable - Continuously improve data quality practices through automation, standardization and AI-driven enhancements, reducing manual validation effort - Serve as a technical mentor and subject matter expert for the team, coaching newer engineers, driving knowledge sharing, establishing best practices, and promoting the adoption of AI-enabled data quality and automation frameworks across the organization. Qualifications - Bachelor's degree in relevant field (Computer science, engineering or related technical field preferred) - 4+ years of experience in Data Quality Engineering, with a strong focus on automation, and frameworks with a solid understanding of data quality dimensions (Accuracy, completeness, consistency, timeliness and validity) - 4+ years of experience with SQL for data profiling, reconciliation and validation - 4+ years of experience implementing automated data quality frameworks embedded within ETL/ELT workflows - 3+ years of proven experience working in a Snowflake environment, supporting large-scale data pipelines and analytics platforms - Proven experience of working within technical and business professionals in a matrix management environment, managing multiple priorities and deadlines - Proven clearly demonstrated experience in problem solving, data management and implementation - Demonstrate advanced experience of leveraging AI for data validation, lineage, and pipelines - Solid grounding of healthcare specific data exchange standards - Strong communication skills with the ability to translate business reporting requirements into technical quality standards Requirements - All your information will be kept confidential according to EEO guidelines. - The salary range for this role is $127,000.00 to $150,000.00 in base pay and exclusive of any bonuses or benefits (medical, dental, vision, life, and pet insurance, 401K, paid time off, and other wellness programs). - This role is also eligible for an annual bonus targeted at 15%. - The base pay offered will be determined based on relevant factors such as experience, education, and geographic location. Benefits - In order to successfully work remotely, supporting our patients and providers, we require a minimum of 5 MBPS for Download Speed and 3 MBPS for the Upload Speed. - Employees who regularly work from home offices are eligible for expense reimbursement to offset this cost.

Role Description The Senior Data Engineer will play a pivotal role in building, modernizing, and scaling our enterprise data platform. While our legacy footprint includes SQL Server on GCP, our future is centered on a modern stack powered by Snowflake and Python. - Pipeline Engineering: Design, develop, and maintain resilient, scalable, and efficient end-to-end data pipelines. - Stakeholder Collaboration: Partner directly with product owners, data analysts, and Analytics stakeholders to gather requirements, communicate technical roadmaps, and deliver data solutions aligned with business goals. - Architecture & Design: Play a key role in data modeling and architecture discussions to support high-volume, low-latency, and high-availability systems. - Technical Leadership: Act as a subject matter expert for the data layer; mentor junior engineers, advocate for code quality, and delegate project tasks effectively. - DevOps Culture: Champion a modern DevOps mindset by implementing CI/CD practices, automated testing, and robust monitoring/observability for data workflows. - SDLC Execution: Deliver clean, well-tested, and secure code within an Agile/Scrum framework (Jira), participating fully from discovery through to deployment. - Continuous Innovation: Evaluate emerging data technologies and framework optimizations to continuously improve platform performance and cost-efficiency. - Responsible for end-to-end project ownership. - Follow established processes and be a champion for best practices and continuous improvement. - Deliver timely, well-written, well-designed, testable, efficient code. - Ensure designs and code are in compliance with specifications. - Perform other duties as assigned. Qualifications - 5+ years of professional experience designing and implementing commercial data warehouses and data marts. - 4+ years of hands-on production experience with Snowflake (including performance tuning, Snowpipe, or secure data sharing). - 3+ years of strong development experience in Python for data manipulation and pipeline orchestration. - 3+ years of strong experience with DBT or similar transformation tool. - Expert-level proficiency in advanced SQL (including complex joins, window functions, and query optimization). - Experience integrating with external data sources via APIs and handling semi-structured data (JSON, Parquet). - Solid understanding of relational databases (MSSQL/MySQL). - Proven track record of shipping high-quality software backed by a strong belief in automated testing (unit, integration, and data quality testing). - Experience working within an Agile SDLC environment. - Must comply with HIPAA rules and regulations. - Must be willing and able to communicate with the team via webcam, webconf, and phone. - Must have access to private, quiet work space with high-speed internet to effectively work remotely. Requirements - Minimum of 5 MBPS for Download Speed and 3 MBPS for Upload Speed for remote work. - Employees who regularly work from home offices are eligible for expense reimbursement to offset internet costs. Benefits - Salary range: $105,000.00 to $120,000.00 in base pay, exclusive of any bonuses or benefits. - Eligible for an annual bonus targeted at 15%. - Includes medical, dental, vision, life, and pet insurance, 401K, paid time off, and other wellness programs.

Role Description As a Virtual Registered Dietitian, you will provide 100% remote nutritional services within Privia's Virtual Nutrition and Diabetes Program. You will be responsible for treating a diverse patient population, managing your clinical workflow via Athena, and delivering evidence-based interventions tailored to each patient's unique health journey. Key Responsibilities - Direct Patient Care: Provide virtual consultations and clinical nutrition guidance—including assessment, intervention, and monitoring—via a HIPAA-compliant telehealth platform. - Program Development: Support efforts in developing and refining clinical protocols and virtual nutrition care guidelines in collaboration with Privia's leadership and lead dietitian advisor. - Clinical Documentation: Maintain accurate and timely patient documentation; coordinate follow-ups and manage tasks within the Athena clinical inbox. - Patient Engagement: Lead comprehensive 60-minute initial consultations and 30-45 minute follow-up visits. Schedule & Flexibility - Commitment: Ideally seeking 10, 15, or 20 hours per week (Minimum 10-15 hours). - Preferred Windows: Availability during mornings (9:00 AM - 11:00 AM), lunchtime (12:00 PM - 2:00 PM), or evenings/weekends is highly preferred. - Peak Demand: Fridays are high-demand days for virtual visits, though we will work with you to accommodate your preferred schedule. Qualifications - Licensure: Must hold active and unrestricted Registered Dietitian (RD) licensure in Washington (WA). Candidate must be willing to obtain licensure in additional states as the Virtual Clinic expands. - Experience: Minimum of 2 years of post-graduate experience working 1:1 with patients, providing clinical nutrition guidance in an outpatient or virtual setting. - Clinical Knowledge: Strong understanding of evidence-based nutrition principles, particularly in diabetes management. - Technical Proficiency: Ability to utilize telehealth platforms and electronic health records (Athena experience is a plus). - Skills: Excellent interpersonal and patient education skills; ability to work independently within a collaborative virtual team. - Languages: Proficiency in Spanish, Chinese, or Vietnamese is highly desirable. Company Description Privia Health is a national physician organization with more than 4,300+ providers with over 1,100+ locations in multiple states. Through high-performance physician groups, accountable care organizations, and population health management programs, Privia works in partnership with health plans, health systems, and employers to better align reimbursements to quality and outcomes. We are committed to delivering high-quality, personalized care, including through our innovative virtual programs.

Role Description Under the direction of the Sr. Manager, Revenue Integrity and/or Sr. Manager, Revenue Optimization, the Revenue Integrity Specialist is responsible for complete, accurate, and timely processing of reimbursement/payment audits in compliance with Privia policies, payer contracts, and government fee schedules. This position works collaboratively with our operations consultants, RCM AR staff, and management. - Auditing across all systems to ensure new provider and care center information is accurate. - Ensure reimbursement by payer is accurate per payer contract agreements, government, and state rates by auditing payer processed claims. - Conduct Care Center audits following the audit policy based on the number of providers on a 30/60/90/120 post implementation/go-live date. - Assist the Sr. Manager, RI to lead initiatives that drive efficiency and partner internally and externally to deliver expected results (e.g., monthly market meetings with leadership, internal team meetings, and meetings with top commercial payers). - Make independent decisions regarding audit results, communicate with appropriate teams; contract negotiators, senior leaders, market leaders, and/or directly with the payer to ensure optimal revenue opportunity. - Create, follow, and ensure adherence to approved escalation processes to timely issue resolution and completion of action plans. - Identify, monitor, and manage denial management trends. Work closely with our Revenue Cycle Teams, payer representatives, and create one-pagers/reference tools on payer policies. - Assist with Trizetto/Cognizant setup, fee schedule setup. - Work and address Salesforce cases along with athenaOne tables. - Perform other duties as assigned focused on key performance and department goals. Qualifications - Education: High School Graduate. - Advanced Microsoft Excel skills (e.g., pivot table, VLOOKUP, sort/filtering, and formulas). - 3+ years payer contracts (language) and/or auditing payer payments. - Must be analytical, identify payment variance due to contract build or process errors, resolve payment issues, track & analyze payer information/policies. - Experience working in Trizetto EOB resolve tool or equivalent use of contract management/software. - 3+ years of experience in a medical billing office preferred. - athenaOne software system experience is preferred. - Must comply with HIPAA rules and regulations. Requirements - The salary range for this role is $55,000.00-$60,000.00 in base pay and exclusive of any bonuses or benefits (medical, dental, vision, life, and pet insurance, 401K, paid time off, and other wellness programs). - This role is also eligible for an annual bonus targeted at 10%. - The base pay offered will be determined based on relevant factors such as experience, education, and geographic location. Benefits - All of your information will be kept confidential according to EEO guidelines. Technical Requirements - In order to successfully work remotely, supporting our patients and providers, we require a minimum of 5 MBPS for Download Speed and 3 MBPS for the Upload Speed. - This should be acquired prior to the start of your employment. - The best measure of your internet speed is to use online speed tests like speedtest.net . - Work with your internet provider if you have questions about your connection. - Employees who regularly work from home offices are eligible for expense reimbursement to offset this cost. Company Description Privia Health™ is a technology-driven, national physician enablement company that collaborates with medical groups, health plans, and health systems to optimize physician practices, improve patient experiences, and reward doctors for delivering high-value care in both in-person and virtual settings. The Privia Platform is led by top industry talent and exceptional physician leadership, and consists of scalable operations and end-to-end, cloud-based technology that reduces unnecessary healthcare costs, achieves better outcomes, and improves the health of patients and the well-being of providers.

Role Description Under indirect supervision, the Coding Compliance Audit/Education Specialist audits medical records for compliance with federal coding regulations and guidelines. Successful candidates will have extensive knowledge of auditing and education on CPT, ICD-10, and HCPCS codes and guidelines. - Conduct audits (i.e. baseline, routine periodic, and focused) comparing medical record documentation to reported CPT/HCPCS and ICD-10-CM codes with consideration of applicable federal and state laws, regulations, and guidelines. - Research, interpret and communicate federal and state laws and guidelines pertaining to CMS and Medicare. - Acts as an internal expert on coding issues to ensure compliance with state and federal regulations. - Preparation of audit reports including summary of findings. - Conduct post-audit provider education with individual or large provider groups. - Schedule trainings with provider’s offices, individual providers and groups of providers. - Provides feedback, initial and ongoing education and training, and technical support with regard to proper documentation guidelines, service selection, charge capture, supervision, timely submission, healthcare data accuracy, and coding principles. - Communicates audit findings to providers to track education completion and escalation. - Interacts professionally and effectively with physicians, leaders, staff, and internal teams. - Provides coding assessment, consultation, education, and issue resolution to key stakeholders as requested. - Able to have honest, difficult conversations with providers about compliance, documentation, and code assignment. - Other duties as assigned. Qualifications - 5+ years of audit and provider education experience is preferred. - Extensive knowledge of CPT, ICD-10, and HCPCS codes and guidelines. - Certified Professional Coder (CPC) and Certified Professional Medical Auditor (CPMA) required. - Experience working with MDAudit and Athena is a plus. - Must comply with all HIPAA rules and regulations. - Excellent communication skills and the ability to work independently. Requirements - The salary range for this role is $70,000.00 to $80,000.00 in base pay and exclusive of any bonuses or benefits (medical, dental, vision, life, and pet insurance, 401K, paid time off, and other wellness programs). - This role is also eligible for an annual bonus targeted at 15%. - The base pay offered will be determined based on relevant factors such as experience, education, and geographic location. Benefits - All your information will be kept confidential according to EEO guidelines. - Employees who regularly work from home offices are eligible for expense reimbursement to offset this cost.

Role Description The Risk Adjustment Documentation & Coding Educator is responsible for supporting the growth and improvement of Privia Health’s risk adjustment capabilities by conducting training, education, and management of coding and documentation improvement programs. The Educator will enhance the educational programs necessary to support value-based care initiatives impacting the Medicare Shared Savings Program and Medicare Advantage and Commercial value-based care agreements. This individual will work in a matrixed organization to deliver complex ideas, support various key stakeholders, and assist with executing new risk adjustment initiatives. The ideal candidate is knowledgeable in coding and documentation guidelines, knows how to develop strong relationships with clinicians, and is an effective, strong communicator. Successful candidates will also have extensive presentation experience in the following areas: ICD-10-CM, CPT and HCPCS. - Using primarily the Hierarchical Condition Category (HCC) Risk Adjustment model, conduct training with individual and large provider groups, predominantly virtually. - Educate providers on the purpose of risk adjustment, as well as detailed and current risk adjustment documentation and coding training. - Analyze key coding performance indicators and audit error rates to target high-risk clinical areas or providers requiring intensive data validation. - Conduct comprehensive prospective and retrospective medical record chart audits to validate the accuracy of ICD-10-CM coding and HCC assignments. - Ensure all audited charts meet CMS documentation requirements (e.g., MEAT criteria: Monitor, Evaluate, Assess, Treat) and ensuring data integrity, regulatory compliance, and optimal risk score accuracy through rigorous medical record auditing. - Utilize a compliant provider query process to clarify conflicting, ambiguous, or incomplete documentation identified during the chart review process. - Generate detailed audit findings, error reports, and accuracy scores to identify trends in under-coding, over-coding, and documentation vulnerabilities. - Analyze claims data and electronic health records to identify suspected gaps in care and recapture opportunities for chronic conditions. - Identify training priorities and proactively schedule provider trainings with provider’s offices, individual providers and groups of providers. - Train on effective EHR workflows to support coding and documentation for both known and suspected conditions. - Expert in how providers document and code in the EHR clinical record. - Meet key performance indicators and quarterly objectives. - Act as the internal subject matter expert and escalation point for risk adjustment, and coding documentation. - Accurately follow documentation and coding guidelines and legal requirements to ensure compliance with federal and state regulatory bodies. - Perform other related duties, which may be inclusive, but not listed in the job description. Qualifications - 5+ years’ experience with coding and documentation. - Certified Professional Coder (CPC) required; Certified Risk Adjustment Coder (CRC) Required. - Federal laws and regulations, including NCDs and LCDs affecting risk adjustment documentation and coding compliance. - Extensive knowledge of documentation and coding guidelines established by the Center for Medicare and Medicaid Services (CMS) and the American Medical Association (AMA) for assignment of diagnostic and procedural codes. - MS Office Suite, Electronic Medical Records, Encoder, Coding Clinic, G-Suite, other software programs and internet-based applications as needed to fulfill position duties. - A valid unrestricted drivers’ license and a reliable vehicle. - Maintain patient, team member and employer confidentiality; comply with all HIPAA regulations. Requirements - The salary range for this role is $70,000 to $85,000 in base pay and exclusive of any bonuses or benefits (medical, dental, vision, life, and pet insurance, 401K, paid time off, and other wellness programs). - This role is also eligible for an annual bonus targeted at 10%. The base pay offered will be determined based on relevant factors such as experience, education, and geographic location. Benefits - All your information will be kept confidential according to EEO guidelines.

Role Description The Enrollment Specialist will be the primary contact for the New Jersey Market’s Enrollment Department for all Privia independent providers and care centers, and responsible for all aspects of managing the payer enrollment process. - The Enrollment Specialist will take steps necessary to enroll all new groups and providers with the contracted payers in the Florida market, including all commercial and federal payers. - The Enrollment Specialist will manage all payer data in CredentialStream for both the group and the individual providers. - The Enrollment Specialist will take steps necessary to investigate all claims/enrollment related issues or questions with the care centers. - Work within AthenaOne EMR to resolve inbound claims related inquiries. - Partners with internal and external partners in the onboarding process including the National Credentialing Team, Implementation Team, and Operations Consultants. - Resolution of Salesforce cases and management of issues and the team resolving the cases is a key element in this role. - Act as liaison between Enrollment Department and both internal and external stakeholders. - Other duties as assigned. Qualifications - 2+ years’ experience in payer enrollment function. - Verity CredentialStream or other credentialing experience preferred. - Familiar with working in PECOs preferred. - Experience working with providers & payers in New Jersey preferred. - Medicare/Medicaid payer experience required. - Athena EMR experience preferred. - Demonstrated skills in problem solving and analysis and resolution. - Advanced Microsoft Excel skills. - Must be able to function independently, possess demonstrated flexibility in multiple project management. - Must comply with HIPAA rules and regulations. Requirements - An individual with the ability to communicate appropriately and effectively with providers; including sensitive and confidential information. - An individual who is passionate about playing a key role in changing the current healthcare environment. - High level of attention to detail with exceptional organizational skills. - Exercise independent judgment. - Ability to problem solve and explore all options and to use available resources to find new and effective solutions. Benefits - The salary range for this role is $50,000.00-$55,000.00 in base pay and exclusive of any bonuses or benefits (medical, dental, vision, life, and pet insurance, 401K, paid time off, and other wellness programs). - This role is also eligible for an annual bonus targeted at 10%. - The base pay offered will be determined based on relevant factors such as experience, education, and geographic location.

Role Description The Salesforce Administrator works collaboratively across internal teams to design, configure, and deploy Salesforce-based solutions that streamline workflows and optimize business operations. As a key member of our agile Salesforce Administration team, you will manage a highly dynamic queue of daily requests, meaning your tasks will vary and offer new challenges every day. In this role, you will partner closely with internal stakeholders and teams to deliver high-quality, scalable solutions. This is an incredible opportunity for an experienced professional to gain hands-on experience with a complex Salesforce org, take on meaningful ownership, and thrive within a fast-paced, high-performing agile environment. Primary Job Duties: - Advocate for best practices, continuous learning, and adoption of AI. - Dynamic Queue Management: Manage and execute day-to-day configuration tasks following a Kanban style workflow, adapting quickly to shifting priorities and varying daily requests. - Modern Environment & DevOps Management: Complete configuration in sandbox environments, test, and seamlessly deploy to pipeline environments and production using Copado, GitLab, and modern DevOps practices. - Platform Configuration: Build and maintain Salesforce declarative solutions, focused heavily on Salesforce Flows, custom fields, objects, and lightning page layouts. - Stakeholder & Documentation Management: Document business requirements, technical solutions, and research in Jira, ensuring all documentation is polished, professional, and stakeholder-ready. - Security & Access Control: Manage Organization-Wide Defaults (OWD), sharing settings, restriction rules, permission sets, and permission set groups. - Data Strategy & Protection: Perform standard data management tasks (imports, mass updates) using modern ETL tools. Utilize Salesforce Backup and Archive to ensure data integrity and retention compliance. - System Optimization: Continuously improve the usability, scalability, performance, and overall design of the Salesforce platform. - Availability: Maintain consistent availability and responsiveness during core business hours to collaborate effectively with the team and stakeholders. Qualifications - 3+ years of hands-on experience administering and configuring a complex Salesforce environment. - Certifications: Active Salesforce Certified Platform Administrator credential (formerly Certified Administrator) is required. - DevOps & Tooling: Practical experience with Salesforce DevOps tools (specifically Copado or similar) and code repositories (GitLab). - Modern Automation: Advanced proficiency with Salesforce Flow. - Experience with Salesforce/3rd-party ETL tools (Data Loader, Workbench, etc.). - App Integrations: Experience implementing and managing third-party applications and integrations such as Marketing Cloud Account Engagement, DocuSign, and various AppExchange packages. Desired Qualifications - Certifications in Service Cloud and Experience Cloud. - Experience with Account Engagement. - Experience with Apex and Lightning Components. Benefits - The salary range for this role is $81,000.00 to $95,000.00 in base pay and exclusive of any bonuses or benefits (medical, dental, vision, life, and pet insurance, 401K, paid time off, and other wellness programs). - This role is also eligible for an annual bonus targeted at 15%. - The base pay offered will be determined based on relevant factors such as experience, education, and geographic location. Technical Requirements - In order to successfully work remotely, supporting our patients and providers, we require a minimum of 5 MBPS for Download Speed and 3 MBPS for the Upload Speed. - This should be acquired prior to the start of your employment. - The best measure of your internet speed is to use online speed tests like https://www.speedtest.net/ . - Work with your internet provider if you have questions about your connection. - Employees who regularly work from home offices are eligible for expense reimbursement to offset this cost. Company Description Privia Health™ is a technology-driven, national physician enablement company that collaborates with medical groups, health plans, and health systems to optimize physician practices, improve patient experiences, and reward doctors for delivering high-value care in both in-person and virtual settings. The Privia Platform is led by top industry talent and exceptional physician leadership, and consists of scalable operations and end-to-end, cloud-based technology that reduces unnecessary healthcare costs, achieves better outcomes, and improves the health of patients and the well-being of providers.