Role Description We are seeking a Business Development Representative (BDR) to support outbound prospecting and appointment setting. In this role, you will act as the first point of contact for assigned clients, engaging prospects via outbound calls and email to qualify interest and schedule discovery meetings with sales teams. Responsibilities - Sales Outreach - Email Sequence Administration - Filter contact lists in HubSpot to create enrollment segments for email sequences. - Enroll prospects into targeted, multi-step email sequences to support outbound sales efforts. - Manage and maintain email sequences, timing, and segmentation to ensure relevant and effective outreach. - Sales Outreach - Outbound Calling & Appointment Setting - Make 60–100 outbound dials per day. - Follow the approved outreach script, messaging flows, and objection-handling framework provided for each client. - Set qualified discovery meetings directly on the client’s calendar following defined qualification criteria. - Log all call outcomes, notes, and dispositions inside the client’s HubSpot CRM. - Return inbound calls from prospects who respond to your outreach. - Listen to voicemails, call back promptly, and log all activity inside HubSpot. - Continue nurturing warm prospects with follow-up messaging and call attempts according to cadence. Qualifications - C1 English or equivalent - 1-2+ years in outbound sales, cold calling, call center, or SDR/BDR roles. - Strong verbal communication skills and confidence on the phone. - Experience working with HubSpot or similar CRMs. - Ability to follow structured scripts and appointment-setting frameworks consistently. - High attention to detail with call logs, notes, and CRM processes. - Reliable, disciplined, and able to work independently within daily activity targets. Requirements - Experience working with MSPs, IT solutions, cybersecurity, or B2B service providers. Benefits - Base salary: $1,500 to $2,000 USD/monthly base, $4,000 USD/month OTE. - PTO, Vacation, and Holidays.

• Prospecting and Lead Generation: This is a hunting role that is responsible for identifying and prospecting new logo business • Sales Strategy: Develop and implement sales strategies to drive revenue growth • Cross Function Collaboration: Collaborate with other departments, such as marketing, account management and customer success to ensure a cohesive and effective go-to-market strategy • CRM Adherence: Use Salesforce CRM to manage and forecast the sales budget, track leads, manage contacts and create opportunities. • Strategy Refinement: Track and analyze sales data to identify trends and opportunities for improvement • Represent Hapi: Engage at industry events and conferences to build relationships and generate leads for business segment • Industry Knowledge: Stay up-to-date on hospitality industry trends and competitive developments to inform sales strategies • Goal Attainment: Hit or exceed given sales quotas. • Embody our core values: • Do The Right Thing - We stand by our commitments and values. • Ever Improving - We acknowledge our failures and strive to grow from them. • Find a Better Way - We use ingenuity to build enterprise value. • Together We Win - Success for the company is built on success for the team and customers. - Other tasks as required for the function

• Establish key business initiatives with measurable goals and milestones that support the overall region and company strategy • Make new dealer visits or cold calls and take inbound calls from dealerships to build relationships and capture business • Recruit and train new Area Sales Managers • Introduce new and acquired businesses to company procedures and appropriate personnel for related services • Establish goals for Area Sales Managers; provide coaching and support towards goal obtainment and hold him/her accountable for results • Communicate expectations and hold Area Sales Managers accountable for meeting financial goals and performance metrics – all while maintaining a high level of morale • Perform these same functions with GLS Agency partners in terms of coaching, servicing and support • Maintain electronic records and files • Foster a collaborative culture that facilitates the achievement of business plan objectives by working closely with other associates and members of management • Participate in special projects as needed • Perform additional assignments as required by the needs of the company or as directed by management

• Business Development: Identify, prospect, and qualify new opportunities within federal, civilian, or DoD agencies to build a robust sales pipeline.**• Proposal Support: Assist our proposal team in constructing industry leading proposals to meet government requirements.**• Relationship Management: Build trust with government buyers, procurement officers, and key stakeholders, often navigating complex, multi-level organizations.**• Compliance & Contracting: Understand federal acquisition regulations, procurement processes, and contract vehicles (e.g., GSA schedules, IDIQs).**• Research & Target Identification: Using CRM and research tools (e.g., Salesforce, GovWin) to identify key stakeholders, decision-makers, and influencers within government agencies.**• Strategic Selling: Develop and conduct product demonstrations and leverage partner ecosystems to expand market share.**• Market Intelligence: Monitor government funding cycles, industry trends, and competitor activities to refine sales strategies.**• CRM Management: Maintaining accurate records of interactions, activities, and contact information in Salesforce.