Aquiva Labs

• Develop and maintain automated test scripts for Salesforce solutions and middleware integrations (e.g., Mulesoft, Apigee) using Java, Selenide, JUnit/TestNG, and related tools. • Validate data flows and integration points between systems using REST/SOAP APIs, Webhooks, and authentication protocols. • Design and execute functional, regression, and end-to-end tests for Salesforce configurations, customizations, and workflows. • Conduct API testing using Postman and support test coverage for integration-heavy applications. • Collaborate with Product Owners, Developers, and QA team members to define test cases, acceptance criteria, and coverage for user stories. • Track and manage test execution and defects using tools like TestRail, Allure TestOps, or Zephyr. • Contribute to the continuous improvement of automation strategy, test design, and QA best practices in an Agile environment. • Maintain test documentation and ensure traceability and compliance with security and quality standards.

• Design high-impact visual assets across all marketing channels, including website graphics, landing pages, email campaigns, and digital ads • Create engaging visuals and light video edits for LinkedIn and other social platforms (short-form video, animations, branded clips) • Develop compelling lead magnets such as eBooks, one-pagers, case studies, and presentations • Produce event-related assets, including booth signage, banners, sales collateral, and promotional materials • Collaborate closely with marketing leadership to translate messaging into strong visual storytelling • Ensure all creative work aligns with and evolves Hapi’s existing brand guidelines • Help scale and systematize design output to support ongoing campaign and pipeline growth

• Lead all technical discovery, requirements gathering, and solution scoping across active deals • Serve as the primary technical point of contact for prospective clients — from first demo through contract signature • Identify and neutralize technical objections early, shortening sales cycles and increasing win rates • Translate client requirements into clear solution architectures using Hapi's Integration Platform, Data Platform, Rules Engine, and Automations as a starting point • Produce solution diagrams, integration flow documentation, and technical proposals tailored to both technical and non-technical stakeholders • Align proposed solutions with the product roadmap in close collaboration with Product and Engineering teams • Develop compelling, client-specific demos that bring Hapi's capabilities to life — especially for products without a traditional UI/UX • Build lightweight POC integrations when required to validate technical feasibility or accelerate buyer confidence • Maintain and continuously improve a library of reusable demo assets and technical artifacts • Help buyers articulate and quantify the value of Hapi's platform to their internal stakeholders — IT leadership, finance, operations • Produce business case frameworks, ROI models, and executive-ready summaries that support the buyer's internal approval process • Respond to RFPs and RFIs with technically rigorous, commercially compelling responses • Develop and maintain structured scoping templates (SPERT and similar) to produce accurate, consistent pre-sales effort estimates • Prepare comprehensive pre-sales documentation that enables seamless handoff to the post-sales implementation team • Collaborate with Engineering

• Prospecting and Lead Generation: This is a hunting role that is responsible for identifying and prospecting new logo business • Sales Strategy: Develop and implement sales strategies to drive revenue growth • Cross Function Collaboration: Collaborate with other departments, such as marketing, account management and customer success to ensure a cohesive and effective go-to-market strategy • CRM Adherence: Use Salesforce CRM to manage and forecast the sales budget, track leads, manage contacts and create opportunities. • Strategy Refinement: Track and analyze sales data to identify trends and opportunities for improvement • Represent Hapi: Engage at industry events and conferences to build relationships and generate leads for business segment • Industry Knowledge: Stay up-to-date on hospitality industry trends and competitive developments to inform sales strategies • Goal Attainment: Hit or exceed given sales quotas. • Embody our core values: • Do The Right Thing - We stand by our commitments and values. • Ever Improving - We acknowledge our failures and strive to grow from them. • Find a Better Way - We use ingenuity to build enterprise value. • Together We Win - Success for the company is built on success for the team and customers. - Other tasks as required for the function

• Develop and maintain automated test using Java, Selenide, JUnit/TestNG, and related tools. • Validate data flows and integration points between systems using REST/SOAP APIs, Webhooks, and authentication protocols. • Design and execute functional, regression, and end-to-end tests for configurations, customizations, and workflows. • Conduct API testing using Postman and support test coverage for integration-heavy applications. • Collaborate with Product Owners, Developers, and QA team members to define test cases, acceptance criteria, and coverage for user stories. • Track and manage test execution and defects using tools like TestRail, Allure TestOps, or Zephyr. • Contribute to the continuous improvement of automation strategy, test design, and QA best practices in an Agile environment. • Maintain test documentation and ensure traceability and compliance with security and quality standards.

• Own and maintain the data platform product backlog, ensuring it is well-prioritized, visible, and aligned with both technical and business objectives. • Co-author epics, features, and user stories with Data Engineers, including clear acceptance criteria, data contracts, and technical specifications. • Facilitate sprint planning, backlog grooming, and retrospectives in partnership with the Data Engineering team lead. • Actively triage incoming requests from Product Management, Data Analysts, Solutions Architecture, and Implementation/Support, translating them into actionable backlog items. • Remove blockers and escalate risks or delivery challenges proactively to the Head of Engineering. • Define and prioritize requirements for AWS-native data ingestion pipelines, ETL/ELT workflows, and data lake architecture, in close collaboration with Data Engineers. • Own the data catalog and governance backlog, ensuring data assets are documented, discoverable, and reliable for downstream consumers. • Drive requirements for data quality frameworks, monitoring, and SLA definitions across platform pipelines. • Partner with Application Engineering to ensure data products and APIs are integrated effectively into customer-facing and internal systems. • Translate business and analytical requirements from Data Analysts and Product Managers into clearly defined data product specifications, including datasets, APIs, and dashboard-ready outputs. • Define success metrics for data products and monitor adoption, quality, and performance post-launch. • Ensure data products meet the latency, reliability, and scalability requirements of a high-volume SaaS environment. • Collaborate with the Product Management team and Solutions Architecture to maintain a coherent data platform roadmap, balancing near-term delivery with long-term platform health. • Serve as the primary point of contact for Implementation and Support teams on data-related questions, bugs, and feature requests. • Provide regular, transparent updates on platform progress, risks, and upcoming milestones to Engineering leadership and cross-functional stakeholders. • Gather feedback from internal and external data consumers to inform continuous platform improvement.

• Work with clients to elicit business, technical, and non-functional requirements. • Work with clients and colleagues to provide and maintain detailed solution design proposals. • Define data requirements adapted to use cases and traffic patterns for all system destinations • Work with 3rd Parties to analyze and document their connectivity & API capabilities (in collaboration with the partner / integration team). • Analyze and contribute to the Product Roadmap and identify features that matter to our clients. • Work closely with internal development teams to define or refine Epics, User Stories, and Acceptance criteria. • Work closely with clients and colleagues to implement, monitor, and constantly improve solutions. • Work with technical providers during development and certification. • Work with the program management team to help to ensure that clients are getting maximum value from Hapi’s products and services. • Represent Hapi to our clients, which will include the above items as well as ad-hoc consulting, presentations, reporting, and meetings.

• Develop applications on the Salesforce platform, including PDO app development for AppExchange and custom solutions for customer organizations. • Apply AI tools to improve development efficiency and solution effectiveness in the coding process. • Maintain high-quality code through unit testing, code coverage best practices, and collaboration with QA Engineers to address bugs efficiently. • Work closely with Product Owners and customer stakeholders to clarify user stories, align with business objectives, and deliver optimal solutions. • Engage with customers to understand their challenges and contribute to effective, tailored solutions. • Be flexible with customer time zones and open to occasional travel for client collaboration. • Provide best practices and technical insights to help customers make informed implementation decisions.

• Lead scoping workshops to translate business goals into scalable Salesforce architectures. • Own end-to-end solution design across Sales, Service, Experience Platform, and industry clouds. • Define integration patterns (REST/SOAP APIs, MuleSoft, middleware) and data models. • Produce architecture artifacts: ERDs, sequence diagrams, integration specs, environment strategy. • Govern code quality, DevOps, security, and performance throughout the delivery lifecycle. • Guide technical teams during build; perform design reviews and resolve complex issues. • Advise clients on roadmap, release management, and alignment with Salesforce best practices. • Partner with Pre-sales: estimates, SOWs, and technical presentations. • Contribute thought leadership to elevate the firm’s Salesforce practice.

• Lead the analysis and validation of User Stories to ensure clarity, completeness, and testability. • Design and maintain comprehensive, traceable Test Cases aligned with business and technical requirements. • Execute in-depth manual testing to validate functionality, usability, and performance across complex workflows. • Drive quality practices within an Agile development team, contributing to sprint planning, backlog grooming, and retrospectives. • Act as a key liaison between QA, Product Owners, and Developers to align on requirements, identify gaps, and ensure test coverage. • Mentor and guide junior QA team members, fostering a culture of continuous improvement and knowledge sharing. • Provide clear, actionable feedback on defects, risks, and test outcomes to both technical and non-technical stakeholders.