Role Description Bring your passion to Texas Health so we are Better + Together. Work Location: Remote Work Hours: Full Time Days (8:00am-4:30pm) for 40 hrs/week (remote work allowed at manager's discretion) Department Highlights: - Gain a sense of accomplishment by contributing to a teamwork environment. - Receive excellent mentorship, comprehensive training, and dedicated leadership resources. - Remote Position What You Will Do: - Training: - Arrive one hour prior to the scheduled training session to set up the training room, prepare environment and other logistics. - Check attendance prior to the start of the training session and forward information to Training Administrator for the “No Show” Report. - Deliver an effective, engaging training session to diverse audiences. - Follow a standardized, application-specific, instructor-led, scripted training curriculum. - Perform a competency assessment and complete the required documentation related to each training session. - Incorporate and demonstrate the principles of Adult Learning during training sessions. - Continually assess the varying training needs before, during and after each training session and conduct the necessary adjustments to training delivery based on audience assessment and training team feedback. - Extensive and advanced knowledge of Epic applications required. - Go-Live Support: - Provide support to end users according, but not limited, to their assigned area/schedule. - May be assigned to conduct unit/department rounding during the initial weeks of go-live to provide support to end users. - Provide maintenance and support to end-users. - Engage with the ITS analyst on any issues that arise during the go-live. - Consistently engage in the new application and systems developments to ensure our products meet the organization needs. - Issues Management: - Identify, communicate and escalate any training/support issues to ensure timely resolution. - Work alongside the ITS analyst to test issue resolution before presenting to end-users. - Communication: - Present strong verbal and written communication skills and demonstrate the ability to build collaborative relationships. - Participate in regular communication with clinical, business and the project teams to ensure training is designed to the organization's needs. - Post Go-Live Support and Optimization: - Provide ongoing unit and department training and support as assigned, including a complete New Employee Orientation for Revenue Cycle related departments. - Continue to identify issues and concerns and promptly communicate back to team for discussion and timely resolution. - Identify trends that may require system modification and follow-up during training. - Promote effective use of the applications, and quickly identify and prevent bad habits and workarounds. - Serve as a liaison to promote change in workflow and behaviors related to the implementation. - Be engaged in new hire application training during transition period as needed. - Other duties as assigned. - Diagnosis of failures encountered in application software and related technologies; Participate in the resolution of problems and issues associated with installed applications. - Work with operations to ensure the technologies meets the needs of the organization and meets Policy and Procedure standards. - Maintains an awareness of vendor and industry developments/plans in area(s) of responsibility, communication and documentation relevant to our operational partners. - Use creative thinking to help optimize systems and workflow to increase productivity and end-user acceptance. Qualifications - H.S. Diploma or Equivalent with 2 Years Relevant experience or Associate's Degree. - 2 Years Applicable work experience in Patient Access, Preregistration/Verification, Scheduling or Patient Accounting (Central Business Office). - 6 Months Epic experience will be considered in lieu of 3 years of applicable work experience, preferably in Patient Access, Pre-registration/Verification (Epic Grand Central), Scheduling (Epic Cadence) or Patient Accounting (Central Business Office)(Epic Resolute Professional or Hospital Billing). Requirements - Other EPIC’s Grand Central, Prelude, Resolute, Cadence or OpTime certifications Upon Hire Preferred. - Prior training experience and expertise is strongly desired; a passion for the education of adults, clinical experience preferred but not required. - Knowledge of THR clinical and operational workflows, as well as policy and procedures is beneficial. - Ability to consistently present scripted training materials to large groups, and to conduct engaging and effective training sessions to diverse audiences including management staff, nurses, medical assistants, ancillary support staff, physicians, mid-level providers (NP & PA) and others. - Well respected by peers and management and viewed as a trusted resource. - Patience, with the ability to adapt to challenging classroom situations & personalities. - Outstanding customer service, people and organizational skills. - Excellent orientation: Constantly looks for ways to improve personal and organizational performance. - Ability to maintain a high-level of energy, adaptability and flexibility necessary for this project. - A prior knowledge and expertise in information technology is not required. The person needs to be comfortable in the use of technology, but it is not necessary to be an “expert”. Familiarity with Microsoft Office Suite (Outlook, PowerPoint, SharePoint, Excel, Word) is suggested. Company Description

• Providing best-in-class, end-to-end customer experiences from inbound lead to close • Discovering individual seller motivation and matching our Sale-Leaseback product to their needs • Managing pipeline activity in Salesforce • Sharing key learnings with team members to increase team success • Partnering with teams across the business including Transaction Managers, Marketing and Real Estate • Serving as a brand ambassador to customers, partners, and other stakeholders

• Drive revenue growth: own and deliver ambitious sales targets across all channels and segments; develop and execute go-to-market strategies for products and services. • Direct & channel Sales leadership: manage and expand direct sales activities with accounts; built, develop and optimize distributor and partner networks • Customer Engagement: actively engage with customers in-person to win business; built strong executive-level relationships and identify new opportunities • Sales activities: lead sales cycles (longer-term, solution based); ensure consistent performance in standard/transactional sales • Commercial Ownership: full P&L responsibility including pricing, margins and profitability; monitor performance metrics and implement corrective actions • Team Leadership: built, coach and lead a high-performing sales team, install a hunter-driven, result oriented culture; setting sales commission and KPIs

Role Description The Regional Sales Manager (RSM) is responsible for driving sales revenue and expanding Ameriflex's presence within an assigned territory. Reporting to the Senior Vice President of Sales, the RSM will develop and implement a strategic territory plan to achieve sales objectives, manage existing customer relationships, and cultivate new broker partnerships. This role requires a proactive approach to sales, strategic planning, and effective communication to position Ameriflex products and services successfully. The Regional Sales Manager plays a critical role in growing Ameriflex’s market share within a designated region. The position requires a motivated and experienced sales professional who can effectively drive sales strategies, maintain key relationships, and adapt to changing market conditions while consistently achieving revenue objectives. Qualifications - Bachelor’s Degree in Business, Marketing, or a related field preferred but not required. - 3-5 years of B2B sales experience, preferably in the employee benefits, insurance, or related industry. - Demonstrated success in managing a sales territory and achieving sales goals. Requirements - Ability to travel locally up to 50% of the time, with occasional overnight trips to attend national conferences and events. Benefits - Medical Insurance - Vision Insurance - Dental Insurance - 401(k) Matching - Flexible Spending Accounts - Health Savings Accounts - Disability & Life Insurance - Employee Assistance Program - LegalShield - ID Shield - Commuter Reimbursement Plan - Tuition Reimbursement - Bonus Pay - Commission is paid on actual revenue invoiced for services sold - Commission rates on products and services range from 8-18% depending on number of products sold, new or existing client and pricing structure - Commissions are paid with the last paycheck of each month for the revenue invoiced from the previous month - Wellable membership - Telescope Health (telehealth) through Accresa - Intellect (mental health) application - Employee engagement activities, including voluntary events, raffles, book club, and more!