• Prospecting and Lead Generation: This is a hunting role that is responsible for identifying and prospecting new logo business • Sales Strategy: Develop and implement sales strategies to drive revenue growth • Cross Function Collaboration: Collaborate with other departments, such as marketing, account management and customer success to ensure a cohesive and effective go-to-market strategy • CRM Adherence: Use Salesforce CRM to manage and forecast the sales budget, track leads, manage contacts and create opportunities. • Strategy Refinement: Track and analyze sales data to identify trends and opportunities for improvement • Represent Hapi: Engage at industry events and conferences to build relationships and generate leads for business segment • Industry Knowledge: Stay up-to-date on hospitality industry trends and competitive developments to inform sales strategies • Goal Attainment: Hit or exceed given sales quotas. • Embody our core values: • Do The Right Thing - We stand by our commitments and values. • Ever Improving - We acknowledge our failures and strive to grow from them. • Find a Better Way - We use ingenuity to build enterprise value. • Together We Win - Success for the company is built on success for the team and customers. - Other tasks as required for the function

• Establish key business initiatives with measurable goals and milestones that support the overall region and company strategy • Make new dealer visits or cold calls and take inbound calls from dealerships to build relationships and capture business • Recruit and train new Area Sales Managers • Introduce new and acquired businesses to company procedures and appropriate personnel for related services • Establish goals for Area Sales Managers; provide coaching and support towards goal obtainment and hold him/her accountable for results • Communicate expectations and hold Area Sales Managers accountable for meeting financial goals and performance metrics – all while maintaining a high level of morale • Perform these same functions with GLS Agency partners in terms of coaching, servicing and support • Maintain electronic records and files • Foster a collaborative culture that facilitates the achievement of business plan objectives by working closely with other associates and members of management • Participate in special projects as needed • Perform additional assignments as required by the needs of the company or as directed by management

• Business Development: Identify, prospect, and qualify new opportunities within federal, civilian, or DoD agencies to build a robust sales pipeline.**• Proposal Support: Assist our proposal team in constructing industry leading proposals to meet government requirements.**• Relationship Management: Build trust with government buyers, procurement officers, and key stakeholders, often navigating complex, multi-level organizations.**• Compliance & Contracting: Understand federal acquisition regulations, procurement processes, and contract vehicles (e.g., GSA schedules, IDIQs).**• Research & Target Identification: Using CRM and research tools (e.g., Salesforce, GovWin) to identify key stakeholders, decision-makers, and influencers within government agencies.**• Strategic Selling: Develop and conduct product demonstrations and leverage partner ecosystems to expand market share.**• Market Intelligence: Monitor government funding cycles, industry trends, and competitor activities to refine sales strategies.**• CRM Management: Maintaining accurate records of interactions, activities, and contact information in Salesforce.

Role Description Bring your passion to Texas Health so we are Better + Together. Work Location: Remote Work Hours: Full Time Days (8:00am-4:30pm) for 40 hrs/week (remote work allowed at manager's discretion) Department Highlights: - Gain a sense of accomplishment by contributing to a teamwork environment. - Receive excellent mentorship, comprehensive training, and dedicated leadership resources. - Remote Position What You Will Do: - Training: - Arrive one hour prior to the scheduled training session to set up the training room, prepare environment and other logistics. - Check attendance prior to the start of the training session and forward information to Training Administrator for the “No Show” Report. - Deliver an effective, engaging training session to diverse audiences. - Follow a standardized, application-specific, instructor-led, scripted training curriculum. - Perform a competency assessment and complete the required documentation related to each training session. - Incorporate and demonstrate the principles of Adult Learning during training sessions. - Continually assess the varying training needs before, during and after each training session and conduct the necessary adjustments to training delivery based on audience assessment and training team feedback. - Extensive and advanced knowledge of Epic applications required. - Go-Live Support: - Provide support to end users according, but not limited, to their assigned area/schedule. - May be assigned to conduct unit/department rounding during the initial weeks of go-live to provide support to end users. - Provide maintenance and support to end-users. - Engage with the ITS analyst on any issues that arise during the go-live. - Consistently engage in the new application and systems developments to ensure our products meet the organization needs. - Issues Management: - Identify, communicate and escalate any training/support issues to ensure timely resolution. - Work alongside the ITS analyst to test issue resolution before presenting to end-users. - Communication: - Present strong verbal and written communication skills and demonstrate the ability to build collaborative relationships. - Participate in regular communication with clinical, business and the project teams to ensure training is designed to the organization's needs. - Post Go-Live Support and Optimization: - Provide ongoing unit and department training and support as assigned, including a complete New Employee Orientation for Revenue Cycle related departments. - Continue to identify issues and concerns and promptly communicate back to team for discussion and timely resolution. - Identify trends that may require system modification and follow-up during training. - Promote effective use of the applications, and quickly identify and prevent bad habits and workarounds. - Serve as a liaison to promote change in workflow and behaviors related to the implementation. - Be engaged in new hire application training during transition period as needed. - Other duties as assigned. - Diagnosis of failures encountered in application software and related technologies; Participate in the resolution of problems and issues associated with installed applications. - Work with operations to ensure the technologies meets the needs of the organization and meets Policy and Procedure standards. - Maintains an awareness of vendor and industry developments/plans in area(s) of responsibility, communication and documentation relevant to our operational partners. - Use creative thinking to help optimize systems and workflow to increase productivity and end-user acceptance. Qualifications - H.S. Diploma or Equivalent with 2 Years Relevant experience or Associate's Degree. - 2 Years Applicable work experience in Patient Access, Preregistration/Verification, Scheduling or Patient Accounting (Central Business Office). - 6 Months Epic experience will be considered in lieu of 3 years of applicable work experience, preferably in Patient Access, Pre-registration/Verification (Epic Grand Central), Scheduling (Epic Cadence) or Patient Accounting (Central Business Office)(Epic Resolute Professional or Hospital Billing). Requirements - Other EPIC’s Grand Central, Prelude, Resolute, Cadence or OpTime certifications Upon Hire Preferred. - Prior training experience and expertise is strongly desired; a passion for the education of adults, clinical experience preferred but not required. - Knowledge of THR clinical and operational workflows, as well as policy and procedures is beneficial. - Ability to consistently present scripted training materials to large groups, and to conduct engaging and effective training sessions to diverse audiences including management staff, nurses, medical assistants, ancillary support staff, physicians, mid-level providers (NP & PA) and others. - Well respected by peers and management and viewed as a trusted resource. - Patience, with the ability to adapt to challenging classroom situations & personalities. - Outstanding customer service, people and organizational skills. - Excellent orientation: Constantly looks for ways to improve personal and organizational performance. - Ability to maintain a high-level of energy, adaptability and flexibility necessary for this project. - A prior knowledge and expertise in information technology is not required. The person needs to be comfortable in the use of technology, but it is not necessary to be an “expert”. Familiarity with Microsoft Office Suite (Outlook, PowerPoint, SharePoint, Excel, Word) is suggested. Company Description