Role Description The Operating System Specialist is responsible for supporting the maintenance, audit, and optimization of Powerback Rehab’s contracted computerized billing and documentation platforms. This role provides essential technical assistance to users, ensures system configuration aligns with organizational policies, and delivers educational programs to drive user proficiency. - System Governance and Compliance: - Configuration Support: Assists the Director in ensuring all system settings and access controls reflect current organizational policies and procedures. - Audit & Compliance: Conducts regular system audits to maintain data integrity and documentation standards. - System Expertise: Utilizes extensive experience with Net Health EMR (Electronic Medical Record) and other therapy-specific platforms to maintain optimal software performance. - User Support and Customer Service: - Primary Liaison: Serves as a key corporate contact for employees regarding the day-to-day operation of billing and documentation software. - Technical Assistance: Provides direct support by resolving technical inquiries and troubleshooting software issues for end-users. - Service Excellence: Delivers high-quality customer service while maintaining professional rapport with coworkers and facility personnel. - Professionalism: Projects a positive and professional image in all interactions and corporate representations. - Training and Educational Development: - Training Implementation: Coordinates and facilitates educational programs for employees and customers regarding computerized systems. - Record Keeping: Maintains meticulous records of training sessions, including dates, subject matter, and attendance metrics. - Collaborative Reporting: Participates in and reports on system-related updates at assigned corporate and customer meetings. - Performs other duties as assigned. Qualifications - Must have a valid Physical Therapy license in the state(s) of practice, or proof of license and eligibility. - Must have a Master’s degree in Physical Therapy; or - Must have a Master’s degree in a Physical Therapy related field in addition to a Bachelor’s degree in Physical Therapy; or - Must have a Bachelor’s degree in Physical Therapy plus 5 years of progressively responsible PT experience. - The qualifying Physical Therapy degree earned outside of the U.S. must be evaluated to be the U.S. equivalent to a degree in Physical Therapy. - Availability for limited to moderate overnight travel. Requirements - MUST HAVE A VALID STATE PHYSICAL THERAPY LICENSURE. Benefits - We offer Medical, Dental, and Vision plans to Full-Time team members. We offer Dental and Vision to Part-Time team members. - We offer generous paid time off to Full-Time and Part-Time team members. - Our Powerback Clinical Mentorship Program kicks off on day one, helping you learn from the best in the field. - Keep growing with free CEUs through Medbridge. - We support Visa or Green Card sponsorships, plus our Journey Travel Program lets you work across the U.S. with the security of a full-time role. - Enjoy exclusive discounts on Wireless/TV, Home/Auto/Renters and Pet Insurance, Childcare, Eldercare, and more. - Earn rewards through our PowerZone Employee Recognition Program, and expand your expertise with our Clinicians in Action professional development program. Company Description At Powerback, we're on a mission to improve lives. As the leader in physical, occupational, speech, and respiratory therapies, we help older adults stay active and thrive while providing essential therapy for children at home and in school. With over four decades of trusted service, our reach spans skilled nursing centers, assisted and independent living facilities, outpatient clinics, and home-based care. We're proud to deliver personalized care exactly where and when it's needed most.

Role Description BigPanda is seeking an organized, reliable, and proactive Engineer, Finance & GTM Systems to join our team. This is a hybrid systems role supporting both Finance and Sales/Revenue, responsible for managing and evolving our core enterprise systems to meet BigPanda’s fast-changing needs. This role will be critical in maintaining and scaling BigPanda’s tech stack while driving process improvements, automation, integrations, and AI initiatives. You will partner directly with stakeholders — not just executing requests, but understanding business objectives and designing scalable, thoughtful solutions that enable growth. This opportunity will provide you with a broad skillset, allowing you to wear multiple hats and drive a diverse range of projects with significant runway to influence both our Finance and Revenue systems roadmaps. This full-time position reports to our Director, Systems Architecture and supports key Finance stakeholders in our Redwood City HQ office, as well as revenue team members across the globe. What you will do: - Own, maintain, and improve our ERP (NetSuite). - Own and support Finance with related financial systems including Coupa, Pigment, CaptivateIQ, Brex, Docusign, Avalara, and Expensify. - Act as the Finance systems administrator and technical SME (configurations, workflows, reporting, dashboards, and integrations), ensuring strong governance, internal controls, and data integrity across all finance systems. - Serve as a Salesforce Administrator and systems partner to Sales and Revenue. - Partner cross-functionally to scope requirements, prioritize initiatives, and deliver scalable solutions aligned with Finance and Revenue team objectives. - Lead larger Salesforce automation and process initiatives (e.g., lead-to-close workflows, opportunity management, approvals, and forecasting improvements). - Manage and optimize system integrations between Salesforce, NetSuite, CPQ, and other downstream systems. Qualifications - 5+ years of experience in business systems, finance systems, or RevOps roles. - Must have 3+ years of NetSuite experience (solution architect or developer experience strongly preferred). - Must have Salesforce administration experience, including workflow automation, process design, and system optimization. - Experience managing and optimizing integrations (e.g., Celigo or similar iPaaS tools). - Strong Business Analyst mindset—ability to partner closely with stakeholders across BigPanda, deeply understanding business needs, and translating them into scalable, well-architected system solutions. - Excellent communication skills, with the ability to influence stakeholders and guide decision-making rather than simply executing requests. - Adaptable, with the ability to prioritize multiple competing demands and thrive in a fast-paced, high-growth environment. - Play an instrumental role in our AI strategy and implementation. Experience contributing to or supporting AI-driven systems strategy initiatives. Preferred Qualifications - CPQ and/or RevOps background. - Strong finance/accounting process knowledge. - Strong attention to detail and solutions-oriented. - Resourceful, hands-on, and comfortable operating in ambiguity. Benefits - Competitive equity - Remote-first environment - Unlimited PTO - Twelve (12) paid holidays throughout the year - Comprehensive health benefits - #PandaParent support. Financial assistance for fertility, adoption, and surrogacy expenses, plus up to eighteen (18) weeks of fully paid leave for birthing parents and up to twelve (12) weeks for non-birthing parents. - Financial planning services - Employee learning & development budget - Values-based recognition (quarterly and annually) - Social community & ERG programs - Dog friendly office - Lunches provided in office - Flexible work environment along with a work-from-home stipend to support remote work arrangements - Values-based culture

• Ensure that all escalated incidents are handled within SLA’s. • Act as expert support for Linux stack related incidents and support requests. • Installation, configuration, and support of Linux environment. • Manage problem resolution with third party vendors. • Participate in Problem management processes. • Support company Linux infrastructure on premise and in a Cloud. • Provide operational administration and configuration support for highly available server landscapes. • Deliver new services according to the business requirements. • Participate in integration projects, ensuring that new existing studios are brought to the latest infrastructure standards. • Identify opportunities for process improvement and efficiency enhancements. • Create and maintain technical documentation on all system designs and configurations, troubleshooting procedures.

Title: Proton System Administrator Location: Charlotte United States Job Description: *This is a remote position* *Shift: 6am3pm EST* Proton Technologies, Inc., an affiliate of Reynolds and Reynolds is seeking a Systems Administrator for our growing team. In this role you will handle escalated level troubleshooting and administration, directly to clients, at all levels of IT service and infrastructure. You will provide escalated level knowledge, skills, and mentoring to onsite and help desk technicians. Responsibilities will include but are not limited to: - Troubleshoot and resolve issues with customer equipment including workstations, laptops, mobile devices, as well as VoIP phones, switches, routers, firewalls, and servers. - Troubleshoot and resolve issues with supported client applications and related services. - Act as the owner of critical client issues and outages, coordinating client communication, as well as troubleshooting efforts and communication between resources from multiple departments. - Follow customer support procedures, documenting customer issues, troubleshooting steps, and resolutions in the ticketing and documentation systems. #LIRemote Requirements - At least 2 years in a Tier II or System Administrator role is required - Oneyear certificate from a college or technical school is a plus - Knowledge and experience with Windows Active Directory domains required - Expertise with printer troubleshooting (network and local), scanner troubleshooting (network and local), and wireless troubleshooting - Proficient with TCP/IP protocols and related hardware, such as switching and VLANs, firewalls and routers, WAN & LAN communication, wireless, and VoIP - Familiarity with Microsoft Entra, Intune, and Google Workspace management, troubleshooting, and policy creation. Apply Now Benefits We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including: - Medical, dental, vision, life insurance, and a health savings account - 401(k) with up to 6% matching - Paid holidays, vacation and sick days Reynolds and Reynolds promotes a healthy lifestyle by providing a nonsmoking environment. Reynolds and Reynolds is an equal opportunity employer.