Role Description We are seeking a dynamic Account Manager to lead and optimize business operations, drive client acquisition, and fuel strategic growth across North America and Europe. This role is pivotal in executing business development strategies, actively prospecting new opportunities, cultivating client relationships, and closing deals to ensure cross-functional alignment within the company. As a key representative, the Account Manager will play a vital role in managing the sales funnel, prospecting and nurturing client leads, and ensuring operational efficiency through effective process design and execution. - Identify, prospect, and convert new business leads through outreach, LinkedIn marketing, and networking across the U.S. and Canada. - Deliver custom presentations and proposals to prospective clients. - Manage all inbound inquiries from phone calls, emails, and website forms. - Guide leads through the entire sales cycle until the deal is closed and the first hire is finalized. - Act as the primary point of contact for clients, ensuring satisfaction and relationship growth. - Email contracts for signature and provide follow-up support to clarify terms and answer FAQs. - Monitor client engagement and develop tailored freelancer solutions based on business needs. - Design and implement short- and long-term business strategies aligned with growth goals. - Perform data analysis to assess company performance and identify areas for improvement. - Support marketing initiatives in collaboration with internal teams. - Maintain accurate CRM records and track KPIs like acquisition costs and client lifetime value. - Create and present regular reports on business performance and growth opportunities. - Coordinate onboarding by sharing client data with the Corporate Team. - Ensure smooth collaboration between departments to improve service delivery. - Represent the company at external events, job fairs, and networking meetups. - Establish the company as a trusted international outsourcing partner. Qualifications - Degree in Business, Marketing, Communications, or a related field (preferred). - Proven experience in prospecting, business development, client relations, or account management. - Demonstrated ability to close deals and manage the full sales cycle. - Previous experience representing companies in international markets is highly valued. - Exceptional communication and interpersonal skills. - Strong leadership and effective decision-making abilities. - Solid financial and commercial acumen. - Critical thinking skills and a proactive approach to problem-solving. - Highly proficient with CRM tools, Microsoft Office, and digital marketing platforms. - Organized, resourceful, and focused on achieving results. - Empathetic, adaptable, and culturally aware. - Creative and innovative thinker. - Collaborative team player with a hands-on, proactive attitude. - Client-focused with a strong drive for building relationships. Requirements - Schedule: Monday through Friday from 8:00 am to 5:00 pm. Benefits - Competitive pay in US Dollars. - You'll get to work with some amazing, respected business professionals. - We really value and encourage input from our team members. - We offer different payment methods (Zelle, Face Bank, Binance). - You'll get paid every two weeks. - Birthday and work anniversary celebrations. - Alliances with many brands grant extra benefits to freelancers. - Weekly recreation dynamics that foster a healthy work environment.

• Own a national (or regional) book of business focused on large health systems and IDNs. • Build and manage a robust pipeline of partnership opportunities from prospecting through close. • Lead end-to-end deal execution, including stakeholder mapping, value articulation, proposal development, and contract negotiation. • Consistently deliver against partnership, revenue, and adoption targets. • Establish and grow C-suite and executive relationships (clinical, operational, financial) within health systems. • Identify and advance opportunities for enterprise-wide screening partnerships, pilots, and phased rollouts. • Drive early adoption and pilot partnerships while products are in the LDT phase. • Shape deals that can scale post-FDA approval, including system-wide expansion strategies. • Partner closely with Medical Affairs, Market Access, Legal, and Operations to move deals forward and remove barriers. • Ensure successful handoff and expansion post-close in partnership with implementation and account teams. • Expand initial partnerships into multi-site, multi-year health system relationships.

• Develop long-term, mutually beneficial relationships within our most high-value and strategic customer segment account base • Work to broaden Fleetio’s penetration across large fleet-holding enterprises and deepen use of Fleetio’s full suite of products and capabilities • Maximize Fleetio’s expansion revenue by supporting customers’ growth after they adopt our platform • Liaise between the senior-level customer stakeholders and cross-functionally within Fleetio to shape each customer’s post-sale growth journey • Deepen and broaden product penetration and solidify long-term partnerships • Uncover opportunities for expansion within existing key accounts • Drive ARR expansion by aligning our products and features with customer goals • Achieve NRR objectives by managing complex renewal contracts and processes

• Drive Competitive Sales Growth - Identify and prioritize high-potential customers through data analysis (HCPs and stakeholders) who influence buying decisions • Drive sales performance through the skillful orchestration of positive customer experiences • Engage and Build Relationships - Engage in value-based conversations (in-person and virtually) to understand critical customer challenges, decision-drivers, pain points and opportunities • Personalize and orchestrate customer engagement journeys for target HCPs by reflecting customer preferences, leveraging available content and multiple engagement channels • Build engagement by working in partnership with HCPs to develop a sustained collaboration over time for Sandoz. • Deliver memorable, customer-centric experiences beyond clinical differentiation by listening to their needs and understanding their healthcare environment • Establish effective working relationships with opinion leaders and top medical influencers (at territory level) and challenge current behaviors in order to improve the patient journey (right patient, right time) • Develop Deep Customer Insights and Understanding - Gather insights on the customer’s business to uncover what is important to them. Follow up on customer feedback and translate responses into actions that create additional value and exceed expectations • Leverage available data sources to create, dynamically prioritize and adjust relevant territory, account and customer interaction plans • Share customer insights with relevant internal stakeholders on an ongoing basis to support the development of product-and indication-related content, campaigns and interaction plans. • Collaborate compliantly with cross-functional teams to design and implement solutions that address unmet customer and patient needs. • Act as a trusted partner to the customer for the purpose of helping them run their business; listen to learn; strive to deepen the relationship in a compliant and ethical manner; position themselves to create value-add solutions. • Act with integrity and honesty by treating customers and colleagues in a transparent and respectful manner with clear intent. When facing ethical dilemmas, do the right thing and speak up when things don't seem right. • Live by Sandoz Code of Ethics and Values and Behaviors.