Role Description The key focus for the Recruitment Relationship Manager I is to lead the successful fulfilment of open vacancies with relevant hiring managers and to be the first point of contact for their hiring needs. This position will support high volume manufacturing hiring. Reporting into the Recruitment Operations Manager, Recruitment Operations Executive, Program Leader, or Program Executive, you will assist in driving best practice across the recruitment lifecycle and strive to be an ambassador for the Allegis Global Solutions brand at every interaction. - Undertake recruitment activities with a focus on direct sourcing. - Understand the recruitment delivery process and carry out activities accordingly to ensure that account KPIs are met. - Communicate recruitment trends, market intelligence, and act as a Talent Advisor to hiring managers. - Partner with and utilize AGS internal COEs and shared services groups to best navigate client needs. - Effectively manage stakeholders to prevent escalations where possible. - Anticipate roadblocks and develop proactive solutions. - Act as a “talent advisor” to client stakeholders, providing consultative and strategic solutions. - Identify and escalate risk or compliance issues. - Learn and adapt to the client, market dynamics, and industry trends. - Manage requisitions through accurate documentation of all recruitment related data and information as per current recruitment legislation and agreed client process at all times. - Provide recruitment guidance and advice to the Recruitment Sourcing Specialists and Recruitment Coordinators located in the Recruitment Delivery Center. - Monitor and analyze recruitment activity of designated business area for accurate volume forecasting. - Coach candidates on how to prepare for selection stages. - Provide professional advice and open and honest feedback to candidates in a timely manner and in accordance with recruitment best practice. - Utilize specialist market knowledge to assist with the development and ongoing management of pre-qualified Talent Pools in collaboration with the Recruitment Sourcing Specialist. - Meet or exceed all necessary SLAs and KPIs related to the client and the role. - Coach, lead, and mentor the RSSs, TAs, and RCs assigned to the account. Qualifications - 3+ years of experience in end-to-end recruitment within the staffing industry or Corporate HR, preferably with a global organization. - Prior experience conducting behavioral based interviews for a variety of roles. - Ability to understand and enact MSAs and SOWs. - Successful experience managing multiple searches, and stakeholders, at different stages of the recruitment lifecycle at the same time. - Strong understanding of analytics, and ability to translate data into results or action items. - Ability to influence without authority. - Demonstrated experience creating and implementing sourcing plans. - Thorough knowledge of OFCCP compliance. - Excellent communication and interpersonal skills. - Functional knowledge of Microsoft Office. - Prior experience in using an Applicant Tracking System (ATS). - Ability to write client-oriented communications e.g. emails, job descriptions. - Ability to give presentations to clients ranging in group size of one to fifteen (1-15). - Tertiary qualification in business or a related discipline is highly desirable. Bachelor’s degree preferred. Benefits - Medical, dental & vision. - Hospital plans. - 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available. - Life Insurance (Company paid Basic Life and AD&D as well as voluntary Life & AD&D for the employee and dependents). - Company paid short and long-term disability. - Health & Dependent Care Spending Accounts (HSA & DCFSA). - Employee Assistance Program. - Tuition Assistance. - Time Off/Leave (PTO, Allegis Group Paid Family Leave, Parental Leave).

• Source, screen, and engage top technical talent across multiple functions. • Partner with hiring managers to define job requirements and develop innovative sourcing strategies. • Manage the full cycle recruiting process, from interview coordination to offer negotiations. • Provide a stellar candidate experience, ensuring a seamless and engaging hiring process. • Analyze recruiting data and metrics to improve efficiency and hiring outcomes to create monthly reports. • Represent the company at job fairs and networking events to attract diverse talent. • Act as the first point of contact for employee HR inquiries, providing guidance on policies, benefits, and workplace matters. • Support activities centered around the employee experience of onboarding, transfers, and offboarding. • Assist with employee relations, performance management, and compliance initiatives. • Maintain accurate HR records and support HRIS data integrity. • Generate reports and insights to support data-driven HR decision-making. • Contribute to training and development initiatives to enhance employee growth. • Partner with the HR team to drive engagement, culture, and continuous improvement projects.

• Gains a thorough understanding of the market sector and develops recruitment strategies • Utilizes innovative and creative approaches to recruitment • Can support and/or own the tracking, organization, automations and management of platforms like ClickUp and Freshservice. • Ensures a constant applicant flow and keeps an active database for current and future positions • Ensures recruitment targets for program requirements are met • Screens resumes, conducts interviews, reference checks, and prepares employment offers • Serves as primary scheduling contact for candidates and internal clients • Handles communications (phone calls, emails and virtual video meets) with a wide variety of candidates • Develops and implements effective recruitment strategies to draw in a large number of qualified candidates • Collaborates with our Hiring Managers to determine position requirements for open vacancies • Creates and posts job ads on various job boards, hiring platforms, and forums • Manages job postings internally and externally • Maintains confidential files and data integrity • Contributes to team and corporate projects intended to improve processes and procedures • Approach each day and task with a “ZAG” mindset • Assist with HR projects and other duties as requested or assigned

• Execute the full-cycle recruitment process, ensuring a high quality and top-notch candidate experience • Effectively interview candidates to determine fit in relation to role requirements while serving as the primary point of contact throughout the recruitment process • Act as a recruiting consultant to business partners on hiring strategies, sourcing strategies, and initiatives aimed at helping us to hire quality talent at scale • Establish effective communication flows with key stakeholders regarding recruiting efforts by providing status updates through meetings, email updates, and reports • Ensure that candidate tracking is up to date and compliant in Greenhouse • Develop pipelines of candidates in niche areas as determined by business needs • Track goals, metrics, and performance of all recruiting efforts • Find ways to continue to raise the bar for Charlie Health’s recruiting efforts