Zimperium logo
Zimperium

The leader in enterprise mobile endpoint protection and mobile app protection for Android, iOS and Chromebooks threats

Territory Account Manager

Account ManagerSalesFull TimeRemoteSeniorTeam 201-500Since 2010H1B SponsorCompany SiteLinkedIn

Location

Mexico

Posted

35 days ago

Salary

0

Seniority

Senior

5 yrs expEnglishSalesforce

Job Description

Territory Account Manager

Zimperium

• Develop an understanding of all Zimperium products and features. • Plan, develop and report account metrics through software dashboards and other tooling. • Maniacal focus on pipeline generation (solidified process around identifying / prospecting stakeholders in target accounts. • Provide monthly updates to management outlining a standard set of performance metrics for each Account using software tools. • Represent the client perspective in internal strategy meetings, ensuring customer impact is considered during product planning and updates. • Act as a point of escalation for complex issues that require coordination across multiple departments or external vendors. • Support documentation and knowledge-sharing efforts by creating or updating client-specific onboarding guides, FAQs, and how-to content in collaboration with the support team. • Cultivate strong, positive relationships with customers and partners. • Identify opportunities for growing an Account with additional products and fulfill business processes to deliver them. • Provide LOEs and SOWs as needed per account. • Identify pain points in the customer experience and work to resolve issues at the account level. • Providing actionable recommendations to internal business, product, and technology teams. • Work closely with operations, sales, and business development teams to summarize.

Job Requirements

  • 5+ years of account-based management in the SaaS or related technologies space.
  • Strong relationships at security focused VARs within the region.
  • Strong verbal and written communication, time management, organizational as well as presentation skills.
  • Comfort with a fluid, fast-paced environment.
  • Passion for problem solving with a roll-up-your sleeves demeanor.
  • Atlassian suite experience using Jira, Confluence, and others
  • The ability to create technical and operational documentation (SOWs, LOEs, technical workflows) for both technical and non-technical audiences is a plus.
  • Proficient in the understanding of MEDDPICC and impeccable SFDC hygiene.

Benefits

  • Equal Opportunity employer consideration

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