Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Special Order Account Representative
Location
United States
Posted
32 days ago
Salary
$20 - $25 / hour
Seniority
Mid Level
Job Description
Special Order Account Representative
Staples Inc.
Role Description Responsible for managing projects for customers’ accounts to present promotional products and event solutions. Provide excellent customer service by collaborating with Sales Representative and/or customers directly to develop product offering. Excel in a fast-paced, attention to detail environment negotiating with vendors, generating quotes and executing orders. - Handle complex orders, including shipments, fulfillment, and rush jobs. - Anticipate customer needs and ensure their satisfaction. - Quickly solve order issues to provide the best solutions. - Create quotes and process orders efficiently. - Explore new product ideas by sourcing, researching trends, and collaborating with teams. - Build strong internal relationships for seamless customer experience. - Team up with sales reps on projects and keep communication clear. - Help process billing and resolve issues with the finance team. - Join annual National Sales Meetings for new products, trends, and networking. Qualifications - Excellent communication skills and building customer relationships. - Organizational skills with capacity to manage multiple projects simultaneously. - Purchasing product and vendor negotiation experience. - 2+ years of customer service experience. - 2+ years of project management. Requirements - High School Diploma or equivalent related experience. - 2+ years of Microsoft programs (Excel, Outlook, Word, and PowerPoint). - 1+ years of industry experience with ESP or Sage. Preferred Qualifications - Bachelor's degree in related field preferred. - Promotional Product Industry Experience. Benefits - Inclusive culture with associate-led Business Resource Groups. - 112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday). - Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!
Related Guides
Related Job Pages
More Account Manager Jobs
Enterprise Sr. Account Manager - Insurance Solutions
OECQSP Geographics Inc. (QSP) is a fast-growing geospatial technology company that provides a range of industry-leading solutions in disciplines that include GIS services, CAD drafting, survey, engineering, and asset management services. We presently have over 125 employees with offices in Toronto and Ottawa.
Role Description Supports current large insurance and other related clients to continued levels of success with OEC’s insurance ecosystem solutions. Uncovers areas to expand solutions and revenue with existing clients as well as net new logos. Key Responsibilities - Collaborates with Vice President to identify, qualify and pursue revenue opportunities within existing and new accounts. - Collaborates with the Insurance Solutions management team to ensure OEC is meeting and exceeding all expectations with existing clients. - Serves as the key point of contact with assigned OEC partners within the insurance claims space. - Monitors account metrics (transactions, revenue, key performance indicators) to ensure customer satisfaction across all insurance related solutions. - Collaborates with the Insurance Solutions team to ensure all opportunities are covered, implementations go smoothly, and follow-up is addressed in a timely manner. - Attends industry events and conferences for the purposes of networking, building relationships and being informed on industry and market news and information. - Collaborates with Product Management to communicate client needs and ensure development priorities meet those needs. - Becomes a trusted advisor and thought leader to assigned clients. - Assists on Insurance strategy, account plans, account reviews, presentations, proposals and integrations. Qualifications - A bachelor’s degree from an accredited college or university is required, with a focus in Sales, Business Administration, or related discipline. - In the absence of a degree, equivalent work experience directly related to the key responsibilities of the role will be considered as a substitute for the degree. Requirements - At least 5 years of enterprise level sales and account management experience within the insurance industry is required. - MEDDICC enterprise sales methodology. - Insurance claims domain expertise, particularly where AI integration/automation is concerned. - Knowledge of the collision repair process - an understanding of independent shops and MSOs. - Excellent verbal and written communication skills with the ability to tailor communications to a specific client or call to action. - Strong problem-solving skills and understanding of how AI can be leveraged to work more effectively. - Able to cultivate strong relationships at all levels of the client (from users to key managers and executives). - Can represent OEC to C-Level and high-ranking executives if the situation is called for during client visits, conferences, and other industry events. - Can effectively organize and manage day-to-day work and priorities, and use time, energy and resources to meet goals, deadlines, and deliverables. - Flexible and adaptable approach to work and can easily adjust to shifts in priorities as the needs of the business change. Travel - 50% - To visit customers/prospects and to attend industry events. Benefits - Full benefits starting Day 1: Medical, Dental, and Vision. - 401(k) with company match. - Unlimited Flex Time Off (paid) plus 10 company-paid annual holidays. - Professional development programs, tuition assistance. - Pet insurance. - Home office equipment stipend upon hire and a monthly communication stipend. - Employee resource groups and exclusive employee discounts.
• Implement reporting structures for business reviews with multi-source data collection from Lease Administration, Transaction Managers, and Retail teams • Monitor and report key performance indicators and brokerage metrics to identify trends for strategic account planning • Establish and maintain SharePoint environments for document management and organized record keeping • Implement cost saving calculation and reporting frameworks across assigned accounts • Coordinate Client Voice survey processes including communications, response collection, and improvement analysis • Develop and manage account newsletters with template creation, content collection, and regular distribution • Support contract renewals and Annual Plan implementation through documentation review, data consolidation, and milestone tracking • Establish governance frameworks for Client Change Request processes, transitioning to systematic logging and tracking • Proactively drive progress forward through comprehensive tracking systems including innovation trackers, revenue projections, and account calendars
Director of Client Sales
QuinStreetQuinStreet offers a decentralized online marketplace that empowers consumers by matching them with brands that meet their needs. A leader among “research and compare” networks,
Role Description We are seeking a seasoned industry professional to join our team as Director of Client Sales, focused on expanding our partnerships within the Life, Health, Medicare, and Property & Casualty insurance industries. This senior-level role will be dedicated to business development—owning the full advertiser sales cycle from prospecting through deal close—while helping define and execute the broader sales strategy in a fast-moving and competitive landscape. The ideal candidate brings a deep network of insurance contacts, particularly in Life, Health, Medicare, Auto, and Home, Commercial, and has a proven track record of strategic deal-making, contract negotiation, and performance marketing. This is a high-impact role suited for a consultative seller with strong business acumen and a passion for building long-term partnerships. Responsibilities - Collaborate with the GMs of Life, Health, Medicare, Auto, Home, and Commercial to define and drive the vertical’s partnership and sales strategy - Own the full sales cycle: prospecting, proposal development, presentations, contract negotiations, and deal execution - Build and maintain a robust pipeline of advertiser opportunities, maintaining accurate forecasts and CRM records - Deliver best-in-class communication and support to partners, positioning yourself as a trusted advisor - Negotiate complex deals, manage contract redlines, and ensure a high-quality and timely execution process - Work closely with Account Management to ensure a smooth handoff and long-term client success - Partner with the Creative team to prepare compelling marketing and pitch decks - Provide market feedback and industry insights to internal teams to help shape our offerings - Travel up to 20–30% to attend industry events and meet with clients Qualifications - 5+ years of experience in business development or advertiser sales, with a focus on closing large strategic deals - Proven background and existing network in Life, Health, Medicare, or P&C Insurance is strongly preferred - Strong understanding of performance marketing models (e.g., clicks, leads, calls) - Consistent track record of meeting or exceeding revenue goals - Skilled in consultative sales, identifying client pain points and delivering tailored solutions - Extensive experience negotiating complex contract terms and leading redlines processes - Executive presence and confidence communicating with senior stakeholders - Exceptional presentation, writing, and interpersonal communication skills - Proficient in Salesforce, Excel, PowerPoint, and other relevant tools - Passion for growth, partnerships, and high performance Requirements - The expected salary range for this position is $120,000 USD to $150,000 USD annually. This salary range is an estimate, and the actual salary may vary based on the Company’s compensation practices. - The salary may be adjusted based on applicant's geographic location. - The position is also eligible to receive performance bonus or commission and equity in the form of restricted stock units. - This position is eligible to participate in the Company’s standard employee benefits programs, which currently include health care benefits; retirement benefits; paid days off (paid sick leave, parental leave, paid time off, or vacation benefits); and any other tax-reportable benefits. Benefits - Health care benefits - Retirement benefits - Paid days off (paid sick leave, parental leave, paid time off, or vacation benefits) - Any other tax-reportable benefits Company Description QuinStreet is a pioneer in powering decentralized online marketplaces that match searchers and “research and compare” consumers with brands. We run these virtual- and private-label marketplaces in one of the nation’s largest media networks. Our industry-leading segmentation and AI-driven matching technologies help consumers find better solutions and brands faster. We believe in: - The direct measurability of digital media. - Performance marketing. (We pioneered it.) - The advantages of technology. We bring all this together to deliver truly great results for consumers and brands in the world’s biggest channel.
Associate Account Manager
PODEANWINNER Amazon Ads Partner Awards 2023 - Global Expansion. Global Marketplace Marketing Agency.
• Own client relationships end-to-end - serve as the primary contact for senior stakeholders (including C-suite), lead all meetings and presentations, manage expectations, and build lasting trust. • Drive marketplace strategy - develop annual brand strategies, marketing and promotional plans, and supply chain recommendations. • Identify new workstreams and upsell opportunities proactively. • Execute and manage cross-functional delivery - coordinate with media, retail, creative, and sales teams to ensure projects are delivered on time and to a high standard. • Own reporting, recaps, and action items. • Stay ahead of the platform - monitor Amazon and marketplace updates, communicate relevant changes to clients, and translate new opportunities into actionable recommendations. • Contribute to agency growth - support new business pitches, develop internal best practices and SOPs, contribute to agency thought leadership, and run onboarding/training sessions as needed.


