At SailPoint, the Customer Experience & Enablement team is on a mission to grow identity security skills to meet the increasing demand for talent in the Identity Security industry. Reporting to the Senior Manager, Training & Certification Development, you will be a key leader in scaling our training programs through operational excellence and strategic vendor management. You will own the program management of our training content maintenance workflows, ensuring ongoing quality, efficiency, and impact. You will manage the relationship and workload of our training development vendor(s), collaborate closely with your colleagues across the business, and implement innovative operational approaches to enhance effectiveness. Your leadership will be key in driving seamless execution and continuous improvement for our global training programs. Key Responsibilities: · Oversee the end-to-end program management of training maintenance operations, working closely with the Sr. Program Manager, Training & Certification Development to ensure seamless execution of learning product maintenance by aligning cross-functional teams (Vendor team, internal SMEs, LMS admins, and GTM) around priorities, resources, and timelines. · Establish and enforce operational quality standards for all vendor-executed training projects, including branding guidelines, templates, and development best practices, incorporating industry benchmarks and customer insights. · Working collaboratively with the Learning Operations Program Manager, and aligned with the processes of the rest of the Training & Certification Development team, drive adoption of internal team-vendor workflows for training development and review, enabling quality assurance, actionable feedback, and timely hand-offs. · Manage training operations vendor relationships and budgets, ensuring appropriate vendor selection, seamless vendor onboarding, cost-effective resource allocation, reviewing invoices for accuracy, and maintaining compliance with project deliverables and SOWs. · Track and report on training operations success metrics via quarterly business reviews and use data-driven insights to inform strategic decisions and identify ways to enhance operational efficiency and training effectiveness. · Serve as a subject matter expert in scalable training operations and vendor management best practices, collaborating across curriculum development, vendor, and Operations teams to drive innovation and impact. Required Experience and Qualifications: · 5+ years of experience in program management, vendor management, or training operations, preferably in a corporate or SaaS environment. · Demonstrated experience managing a portfolio of multiple external vendors simultaneously, including budget oversight, SOW compliance, and SLA enforcement. · Proven ability to collaborate with a team to build, scale, and optimize development processes that align with business objectives and drive efficiency. · Results-oriented leader with experience establishing success metrics and using data to drive operational and process improvements. · Strong decision-making and problem-solving skills, with the ability to assess business priorities, balance competing demands (i.e. budget, resources, timelines, stakeholder needs), and align operations with strategic goals. · Excellent communication skills with a strong track record for working collaboratively across global teams, managing stakeholder needs effectively, and influencing without direct authority. · A strong aptitude for process optimization and building scalable operational workflows from the ground up. · Proficient in using project management and data reporting tools (e.g. Asana, Smartsheet, MS Excel) and familiar with learning development authoring tools (e.g. Articulate 360). Preferred Qualifications: · Experience in a role that involved managing the outsourcing of digital content development for a SaaS or technology company. · Familiarity with curriculum development technologies and tools (i.e. LMS platforms, eLearning development tools, other content creation tools), learning analytics, and training impact measurement. · Experience in contributing to the evaluation, onboarding, and offboarding of third-party vendors. What Success Looks Like: In the First 3 Months: - Establish a Data-Driven Baseline: Define, track, and present KPIs for training maintenance operations (e.g., update time, cost, quality) through a new performance dashboard. - Optimize Core Workflows: Map the current vendor workflow, pinpoint key bottlenecks, and execute process improvements to decrease the content review cycle time by 15%. In the First 6 Months: - Implement a Quality Standard: Create and implement a formal Quality Assurance (QA) framework, ensuring a 95% adherence rate across all training materials produced by vendors. - Refine Financial Oversight: Put in place a detailed system for tracking vendor budgets to guarantee 100% accuracy in invoices and maintain all projects within 5% of their allocated SOW budget. In the First 12 Months: - Scale Operational Efficiency: Spearhead a strategic initiative to successfully cut the average time-to-market for updated training content by 25% from the original baseline. Benefits and Compensation listed vary based on the location of your employment and the nature of your employment with SailPoint. As a part of the total compensation package, this role may be eligible for the SailPoint Corporate Bonus Plan or a role-specific commission, along with potential eligibility for equity participation. SailPoint maintains broad salary ranges for its roles to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect SailPoint’s differing products, industries, and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. We estimate the base salary, for US-based employees, will be in this range from (min-mid-max, USD): $77,200 - $130,154.00Base salaries for employees based in other locations are competitive for the employee’s home location. Benefits Overview 1. Health and wellness coverage: Medical, dental, and vision insurance 2. Disability coverage: Short-term and long-term disability 3. Life protection: Life insurance and Accidental Death & Dismemberment (AD&D) 4. Additional life coverage options: Supplemental life insurance for employees, spouses, and children 5. Flexible spending accounts for health care, and dependent care; limited purpose flexible spending account 6. Financial security: 401(k) Savings and Investment Plan with company matching 7. Time off benefits: Flexible vacation policy 8. Holidays: 8 paid holidays annually 9. Sick leave 10. Parental support: Paid parental leave 11. Employee Assistance Program (EAP) and Care Counselors 12. Voluntary benefits: Legal Assistance, Critical Illness, Accident, Hospital Indemnity and Pet Insurance options 13. Health Savings Account (HSA) with employer contribution SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law. Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact applicationassistance@sailpoint.com or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss reasonable accommodations. NOTE: Any unsolicited resumes sent by candidates or agencies to this email will not be considered for current openings at SailPoint.

• Establish a world-class integrated marketing and launch engine that scales with the company’s growth. • Ensure that every major product innovation lands in the market with a clear narrative, coordinated activation, and measurable revenue impact. • Align marketing, sales, and product teams around a shared campaign and launch rhythm that drives sustained market momentum. • Own the company’s integrated campaign and launch operating model, ensuring product releases, platform milestones, and strategic narratives translate into coordinated marketing and sales activation. • Establish the processes, governance, and planning frameworks that align product marketing, demand generation, field marketing, ABM, PR, and sales enablement around shared GTM priorities. • Operationalize and scale the canonical quantum platform narrative defined by product marketing, ensuring consistent execution across campaigns, launches, and field programs. • Align executive leadership, product, and go-to-market teams around a unified platform strategy, ensuring consistent framing, language, and claims across customer, partner, analyst, and investor engagements. • Drive end-to-end execution of major product and platform launches, coordinating messaging, campaign activation, field engagement, partner programs, and sales readiness. • Ensure launches reinforce the company’s broader platform narrative and strategic market positioning. • Define and operate the global campaign calendar, ensuring alignment across launches, solution campaigns, industry initiatives, and field programs. • Develop campaign frameworks that scale across regions, industries, and product lines while maintaining narrative consistency. • Partner with sales, ABM, and field marketing to run strategic account programs and account sprints that drive engagement with priority enterprise and government customers. • Translate marketing campaigns into practical sales plays and GTM motions aligned to the enterprise buying cycle. • Act as the operational backbone across marketing disciplines, ensuring coordinated execution across product marketing, demand generation, digital marketing, field marketing, PR and analyst relations, content marketing, and marketing operations. • Partner with sales enablement and product marketing to ensure the field is equipped with the tools, playbooks, and messaging needed to successfully sell new capabilities. • Align campaign activation with sales priorities and regional market opportunities. • Build a scalable launch management framework, including launch tiering, readiness checkpoints, campaign playbooks, and cross-team planning processes. • Implement metrics and dashboards to track campaign and launch performance across pipeline creation, engagement, and revenue influence. • Partner with marketing operations and RevOps to track the pipeline and revenue impact of campaigns and launches.

Role Description We are looking for a highly strategic, analytical, and execution-driven Principal Program Manager to lead complex, cross-functional transformation initiatives across Product, GTM, Strategy, and Operations. You will design and run the operating model that aligns teams, drives accountability, and accelerates business outcomes, serving as the connective tissue across stakeholders to define measurable initiatives, align work to OKRs and long-range plans, sustain a unified portfolio source of truth, and ensure governance, decision-making, and change adoption land effectively. Responsibilities - Own & Deliver a Connected & Transparent Transformation Portfolio - Sustain a unified, always-current source of truth that gives executives and functional leaders real-time confidence in portfolio health, momentum, and outcomes. - Deliver integrated roadmaps and cross-vector dependency views that enable informed prioritization and proactive risk mitigation across Product, GTM, and Operations. - Produce transparent, high-quality reporting (Atlas updates, program hubs, milestones) that drives alignment and accountability without requiring stakeholders to chase information. - Synthesize complexity into clarity, enabling leaders to make faster, better decisions about sequencing, resourcing, and tradeoffs. - Strategic Problem-Solving - Translate ambiguous, cross-functional challenges into clearly scoped problem statements with hypotheses, success criteria, and actionable paths forward. - Deliver data-informed recommendations that balance business, customer, and operational needs; not just surface problems, but resolve them. - Proactively identify and remove execution barriers before they impact timelines, adoption, or stakeholder confidence. - Partner with cross-functional leaders to align on "what good looks like" and ensure program scope is grounded in measurable business outcomes. - Analytical Thinking, Systems Approach & Continuous Improvement - Apply systems thinking to diagnose how people, processes, and technology interact; and deliver insights that improve the operating model over time. - Define and refine success measures that demonstrate the impact of transformation (productivity, cycle time, adoption, operational maturity). - Turn patterns across programs into reusable playbooks, templates, and improved practices that elevate team-wide execution quality. - Build reporting mechanisms and health assessments that move beyond status reporting to actionable intelligence for decision-makers. - Communication, Change Management & Executive Influence - Influence senior stakeholders through crisp, insight-led communication that earns buy-in and drives alignment on program direction and tradeoffs. - Drive structured change adoption; ensuring leaders and field teams understand what's changing, why it matters, and what success looks like. - Deliver executive-quality updates and narratives that support decision-making without requiring deep context or follow-up. - Build communication and enablement approaches that improve adoption rates and reinforce operational consistency at scale. - Program Ownership, Management & Execution - Create structure from ambiguity; delivering actionable plans with clear deliverables, milestones, sequencing, and sustained follow-through. - Own end-to-end program outcomes, demonstrating measurable progress against strategic goals and business priorities. - Surface risks and interdependencies early with clear mitigation plans, escalation paths, and tradeoff recommendations; not just risk logs. - Produce actionable progress insights that demonstrate transparency, momentum, and connection between work and results. - Build & Maintain a Unified Transformation Operating Model - Design and operate the governance model (DRIs, decision cadences, hub-and-spoke coordination) that drives accountability and execution velocity. - Ensure initiatives are properly sequenced, staffed, and aligned to OKRs and Long-Range Plan targets with clear measurable outcomes. - Lead quarterly planning, steering preparation, and portfolio prioritization, delivering outputs that inform executive decision-making. - Build feedback loops that ensure planning reflects functional priorities, business signals, and field insights; creating a living, adaptive operating model. Qualifications - 10+ years in Program Management or Strategy & Operations - Demonstrated success operating within fast-paced, high-growth, or matrixed environments. - Experience leading multi-quarter, multi-team transformation initiatives or portfolios. - Background working with GTM and Product organizations, such as Sales, Success, Marketing, Revenue Operations, Product, and Engineering, preferred. - Experience building program charters, governance models, success frameworks, and executive reporting for strategic initiatives. Requirements - Strong command of program management frameworks, including OKRs, DRI models, RAID or RACI frameworks, prioritization matrices, governance models, and change management approaches. - Ability to define success measures, build health dashboards, and turn data into actionable recommendations. - Strong systems thinking and ability to connect strategy, operations, process, and organizational behavior. - Ability to quickly learn and adapt to new systems, workflows, and operational models. - Familiarity with portfolio management, engineering teams, product operating rhythms, planning cadences, and cross-functional transformation practices. Benefits - Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. - Our offerings include health and wellbeing resources, paid volunteer days, and so much more.

• Manage framework for multiple related projects submission, review, vetting with key functional stakeholders • Partner with senior leadership representatives to review and confirm strategic and financial alignment • Direct and manage project managers and others within a program • Assure appropriate communication and coordination with business sponsors, program or project owners and project team members • Organize and lead quarterly ad-hoc sessions to provide program and project information to the Steering Committee • Responsible for charters, schedules, and business cases • Provide guidance and expertise in issue management and resolution • Partner with cross-functional teams to align on processes, budgets, and other data • Identify and implement process improvement needs