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Kunai

20% of fortune 500 fintech trust Kunai for engineering talent.

Salesforce Architect

Salesforce DeveloperSalesforce DeveloperFull TimeRemoteSeniorTeam 51-200Since 2001H1B SponsorCompany SiteLinkedIn

Location

Nebraska

Posted

29 days ago

Salary

0

Seniority

Senior

Bachelor Degree5 yrs expExperience acceptedEnglish

Job Description

Salesforce Architect

Kunai

• Lead architecture design and implementation for end-to-end Salesforce solutions focused on customer experience, usability, scalability, and system reliability. • Develop and execute the Salesforce team’s strategic roadmap within Workplace Solutions, aligning technical decisions with business priorities. • Collaborate with business stakeholders and UX experts to map customer and user journeys; transform insights into technical enhancements. • Architect integrations among Salesforce and other enterprise platforms, improving workflows and supporting personalized customer engagements. • Drive innovation by exploring and applying emerging Salesforce technologies and architectural best practices. • Actively participate in Agile Release Train (ART) events—such as PI Planning and backlog refinement—providing guidance to accelerate iterative delivery. • Mentor engineers, analysts, and product owners on customer-centric architecture and promote a culture of continuous improvement. • Travel to Omaha as necessary to partner directly with cross-functional teams.

Job Requirements

  • 5+ years of experience as an enterprise Salesforce Architect across Sales, Service, and Experience Clouds with a focus on enhancing user experience and service quality.
  • Deep understanding of customer support, case management, and digital self-service frameworks within Salesforce.
  • Proven ability to map and design user and customer journeys and translate them into scalable, maintainable technical architecture.
  • Experience with domain-driven design, event-driven architectures, and modern API development on the Salesforce platform.
  • Familiarity with operational metrics such as response time, user satisfaction, and first contact resolution.
  • Effective communication skills with a track record of aligning cross-disciplinary teams around architecture and experience goals.
  • Commitment to agile delivery practices, continuous learning, and fostering an inclusive team environment.
  • Knowledge of the SAFe framework and Agile Release Train (ART) is preferred.

Benefits

  • Competitive compensation
  • Professional development opportunities
  • Flexible work arrangements

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