Precisely is the leader in data integrity. We empower businesses to make more confident decisions based on trusted data through a unique combination of software, data enrichment products and strategic services. Focused on delivering outstanding innovation and support that helps customers increase revenue, lower costs and reduce risk Powers better decisions for more than 12,000 global organizations, including 95 of the Fortune 100 2500 employees unified by four core values: Openness, Determination, Individuality, and Collaboration Committed to career development for employees with opportunities for growth, learning, and building community "Work from anywhere" culture celebrating diversity in a distributed environment with a presence in 30 countries and 20 offices across 5 continents
Principal Technology Architect - QA
Location
United States
Posted
37 days ago
Salary
0
Seniority
Lead
Job Description
Principal Technology Architect - QA
Precisely US Jobs
Role Description We are building the next generation of our SaaS platform, and we need someone to own the quality architecture that makes it all trustworthy. As a Principal Technology Architect - QA, you will design the systems, standards, and governance that raise the bar for quality across every product segment we ship. We are an AI-first organization. You will put that into practice by bringing AI-driven testing, intelligent automation, and modern quality tooling into the way our teams work every day. This is a hands-on architecture role, not a policy desk. You will: - Set the quality architecture direction for the org: design quality gates, define reliability targets, and choose the testing infrastructure that all product segments build on. - Build and maintain a governance model for quality practices so that standards, processes, and tooling are adopted consistently across engineering teams. - Design and deliver scalable test automation frameworks that teams can adopt and extend to improve coverage, speed, and confidence in every release. - Bring AI into quality engineering: evaluate and roll out AI-driven test generation, intelligent test selection, defect prediction, and automated monitoring. - Own the performance and resilience strategy: set performance budgets, define monitoring standards, and create disaster recovery and incident response frameworks. - Partner with product and engineering leaders to balance release velocity with system health, making sure teams can ship fast without cutting corners on quality. - Evaluate and introduce new tools, patterns, and practices that keep our quality approach current as the platform and industry evolve. - Mentor engineers across teams, raise the bar on how we hire for quality mindset, and contribute to engineering maturity across the organization. - Represent Precisely externally as a thought leader in quality engineering through talks, writing, or industry engagement. Qualifications - Education: Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field. Equivalent work experience is accepted in place of a degree. An advanced degree is a plus. - Experience: 15+ years of progressive experience in software quality engineering, test architecture, or related technical leadership roles, with demonstrated org-wide architecture leadership. - Quality architecture: Deep expertise in test automation frameworks, CI/CD pipeline design, quality gate implementation, and testing strategies for large-scale SaaS platforms. - AI: Hands-on experience applying AI to quality workflows (e.g. AI-driven test generation, intelligent test selection, or automated defect detection). - Leadership: Track record of driving adoption of technical standards across multiple teams or product areas, including working with leaders who do not report to you. - Travel is required: Yes – Approximately 10%. Requirements - Comfortable using generative AI tools (e.g. GitHub Copilot, Claude Code, or custom LLM integrations) to accelerate day-to-day quality workflows such as test generation, defect triage, and root-cause analysis. - Able to critically evaluate AI-generated outputs and set guardrails so that AI-produced test artifacts meet reliability, security, and compliance standards. - Experience evaluating and integrating AI-powered quality tools (e.g. autonomous testing platforms, AI-based test maintenance, predictive analytics for defect detection) into org-wide workflows. - Open to continuously adopting new AI capabilities as they emerge and excited to shape how the org integrates them into quality practices. Preferred Skills - Experience defining and scaling quality practices across multiple product segments in a large SaaS or cloud-native organization. - Familiarity with contract testing, chaos engineering, or advanced reliability practices (SLOs/SLIs, error budgets). - Bonus points for experience establishing quality centers of excellence or community-of-practice models across engineering organizations. - Exposure to security testing practices, compliance frameworks, or regulated industry quality standards. - Experience with observability and monitoring platforms (Datadog, Splunk, Grafana, PagerDuty) at an architectural level. - Track record of representing an organization externally through conference talks, published writing, or industry working groups in quality engineering.
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Director, Platform Architect Mgmt
ServiceNowAs the AI platform for business transformation, we're putting AI to work across organizations — freeing people for work that matters. Making old tech work with new tech. Reaching across departments, from the front office to the back office and every office in between. Our ambition? To become the AI defining enterprise software company of the 21st century (or "AI DESCO21C," as we like to call it). With more than 8,400+ customers, we serve approximately 90% of the Fortune 500®, and we're proud to be a Fortune 100 Best Companies to Work For® and World's Most Admired Companies™. Explore your future career with us, visit www.careers.servicenow.com From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.
Role Description The Director, Platform Architecture is a strategic leader responsible for shaping the architectural vision, driving customer advisory strategy, and delivering AI-enabled transformation outcomes across a portfolio of VLE/LE customers. This role oversees multiple teams of Platform Architects, builds executive-level relationships, and partners across CEG, Sales, Product, and Partner ecosystems to drive adoption, value realization, and enterprise digital transformation at scale. Key Responsibilities - Talent Development & Organizational Leadership - Build and lead high-performance teams of Platform Architects and Sr. Managers. - Drive talent strategy, hiring, skills development, and career pathing aligned to evolving AI and platform requirements. - Foster a culture of continuous learning, mentorship, and professional growth. - Encourage innovation and diverse perspectives, empowering employees to develop their careers and contribute to organizational success. - Industry Expertise & Alignment - Maintain deep industry expertise by maintaining close alignment with Major Area leaders and Segment leads across major industry areas. - Develop and enable high performing Platform Architects and Senior Managers, enabling them to address complex, industry-specific challenges. - Actively engage with major industry area organizations within the company to ensure architectural strategies and talent deployment remain aligned with market trends and organizational priorities. - Project Staffing & Resource Management - Oversee project staffing across their aligned Major Area, ensuring optimal allocation of resources to meet customer needs and strategic objectives. - Proactively manage the pipeline of accounts, ensuring visibility into upcoming projects and resource needs to support strategic business growth. - Collaborate with business development and account teams to forecast demand and align staffing plans with evolving customer requirements and organizational priorities. - Ensure proper staffing for all engagements by matching skills, experience, and certifications to project needs, optimizing team performance and customer outcomes. - Attract, recruit, and hire top talent for Platform Architect and Sr. Manager roles, leveraging industry networks. - Monitor and adjust staffing plans to maintain alignment with major industry area organizations and business priorities. - Enterprise-Scale Architecture Strategy - Serve as the senior architectural advisor to CIO/CTO and C-suite leaders across a multi-account portfolio. - Establish long-term, enterprise-level roadmaps and AI-enabled digital transformation strategies. - Ensure customers adopt scalable architecture, AI/GenAI patterns, data governance, and platform operating models. Qualifications - 7–10+ years in consulting, digital transformation, or enterprise architecture leadership. - Proven track record coaching senior talent and managing multi-level architecture teams. - Strong influence with CIO/CTO-level executives and enterprise strategy teams. - Deep understanding of AI, automation, data, and emerging technology trends. - Experience shaping enterprise operating models and transformation programs. - Strong ecosystem leadership experience (GSIs, SIs, Big 4, strategic partners). - Expertise in multiple ServiceNow product suites and platform strategy. Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
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