Role Description NTT DATA is seeking an Inside Sales Manager to lead a high-impact, quota-bearing inside sales organization that serves as a critical force multiplier to our field sales teams. This role is central to accelerating revenue growth by supporting complex, large-scale ($50M–$100M) opportunity pursuits while also contributing to pipeline development through targeted sales plays and partner collaboration. Reporting to the Inside Sales Director, the Inside Sales Manager is responsible for building, developing, and leading a high-performing team that extends the reach and effectiveness of field sellers. This leader will drive disciplined execution, operational excellence, and a culture of accountability while transforming the team from a transactional quoting function into a strategic sales support organization that enhances deal velocity, improves client engagement, and enables winning outcomes. Equally important, this role is accountable for fostering an environment where talent thrives, creating clear career pathways, developing future sellers, and establishing inside sales as a destination organization for growth within NTT DATA. Key Responsibilities - Team Leadership & Talent Development - Lead, coach, and develop a quota-bearing inside sales team, ensuring high performance and continuous skill advancement. - Establish a strong culture of accountability, ownership, and a “110%” performance mindset. - Create clear career progression pathways, positioning inside sales as a feeder system for field sales and broader commercial roles. - Attract, retain, and develop top talent by fostering an engaging, growth-oriented team environment. - Provide ongoing coaching in consultative selling, deal support, and business value articulation. - Force Multiplier for Field Sales - Act as an extension of field sales teams to increase capacity, coverage, and deal velocity across strategic accounts. - Support complex, multi-million-dollar pursuits by progressing opportunities, coordinating resources, and maintaining momentum throughout the sales cycle. - Enable field sellers to focus on high-value client engagement by offloading critical sales support activities. - Partner closely with Client Managers, Sales Specialists, and account teams to align on account strategies and execution. - Pipeline Development & Sales Play Execution - Drive targeted pipeline creation aligned to strategic sales plays, priority industries, and growth initiatives. - Execute coordinated outreach and engagement strategies that support field-led pursuits and generate qualified opportunities. - Operationalize sales plays across the team with consistent messaging, targeting, and activity tracking. - Collaborate with marketing and sales leadership to refine campaigns and improve conversion rates. - Partner & Ecosystem Collaboration - Work closely with strategic partners, OEMs, and alliances to support co-sell motions and joint opportunity development. - Align inside sales activities with partner strategies to drive incremental pipeline and strengthen ecosystem engagement. - Support partner-influenced deals through coordination, communication, and execution discipline. - Client Engagement & Retention - Support client relationships by ensuring responsiveness, follow-through, and alignment to client needs. - Serve as a key point of coordination for client interactions, inquiries, and ongoing engagement. - Assist in identifying upsell and cross-sell opportunities in collaboration with field sales. - Support renewal processes, pricing coordination, and contract-related activities to maintain client satisfaction and retention. - Operational Excellence & Reporting - Drive consistent execution of sales processes, pipeline hygiene, and CRM discipline across the team. - Monitor key performance indicators (KPIs), activity metrics, and pipeline progression. - Provide regular reporting and insights to sales leadership on performance, trends, and opportunities for improvement. - Identify and implement process improvements to increase efficiency, scalability, and effectiveness. Qualifications - Strong understanding of technology services and solutions, with the ability to support value-based conversations. - Proven ability to lead and develop high-performing inside sales or sales support teams. - Experience supporting complex enterprise sales environments and large-scale pursuits. - Ability to operate effectively in a highly collaborative, matrixed organization. - Strong communication, organizational, and coordination skills. - Proficiency in CRM platforms, sales tools, and data analysis. - Analytical mindset with strong problem-solving and decision-making capabilities. - Experience working in partner-driven or alliance-led sales environments is a plus. Requirements - Bachelor’s degree in Business, Sales, or a related field (or equivalent experience). - Significant experience in inside sales leadership, sales operations, or sales support within a technology or professional services organization. - Demonstrated success leading quota-bearing or revenue-supporting teams. - Experience supporting enterprise sales teams and complex deal cycles. - Proven ability to drive performance, accountability, and team development. - Consistent track record of contributing to revenue growth and sales effectiveness. - Travel: As needed for business needs up to 50%. Benefits - Medical, dental, and vision insurance. - Flexible spending or health savings account. - Life and AD&D insurance. - Short-and long-term disability coverage. - Paid time off. - Employee assistance. - Participation in a 401k program with company match. - Additional voluntary or legally required benefits.