Skillsoft

• Lead the design, delivery, and continuous improvement of people programs that support business growth, with a focus on talent acquisition, early careers, and apprenticeships. • Partner with business leaders to understand hiring needs, turn demand into effective recruitment plans, and provide guidance that supports business priorities. • Establish and deliver an early careers recruitment program across the business, including apprenticeships, graduate hiring, and entry-level talent. • Manage the Apprenticeship Service account and ensure compliance with apprenticeship requirements and processes. • Support the implementation of new HR and applicant tracking system, including gathering requirements, coordinating with vendors, designing workflows, testing solutions, and supporting rollout. • Use hiring data, employee feedback, and people metrics to evaluate program effectiveness, track progress, and identify opportunities for improvement. • Create clear communications, tools, and attraction campaigns that support an inclusive and high-quality experience for candidates, employees, and hiring managers. • Work collaboratively across teams to make sure recruitment activity runs smoothly, supports business priorities, and is backed by strong onboarding and effective processes. • Develop and deliver direct sourcing strategies across LinkedIn, job boards, employee referrals, and other relevant channels. • Build strong talent pipelines to support current and future hiring needs. • Develop onboarding process and program that creates a positive and professional experience from recruitment through to joining. • Manage agency relationships and recruitment spend effectively. • Promote inclusive and fair hiring practices across the business. • Support ad hoc projects, reporting, and broader business initiatives as needed.

• Develop and maintain Global Knowledge’s global event marketing strategy, establishing a prioritized annual event calendar that balances third-party, first-party, and digital events across regions and audience segments • Evaluate and recommend event participation opportunities, including trade shows, industry conferences, partner-sponsored events, and speaking engagements, based on audience alignment, competitive presence, pipeline potential, and cost efficiency • Define event goals, target audience profiles, and success metrics for each event type, ensuring all event activity is connected to measurable pipeline and revenue outcomes • Collaborate with Regional Marketing Leaders to ensure the global event calendar reflects regional market priorities, seasonal demand patterns, and local event opportunities relevant to each geography • Partner with the Partner Marketing Manager to identify and incorporate partner-sponsored or co-branded event opportunities into the annual calendar, including events eligible for MDF funding • Own and lead Global Knowledge’s webinar and digital events program as the primary focus of the role, serving as the administrator of the webinar platform and driving a consistent cadence of high-quality virtual events across key audiences and regions • Manage all aspects of webinar production including speaker enablement and preparation, slide review, platform configuration, registration setup, promotional coordination, live moderation, and post-event follow-up. • Develop integrated pre-event promotional plans for all event types in coordination with Campaign Ops, ensuring events are supported by multi-channel outreach that drives registrations, attendance, and meeting bookings.

• Oversee the end-to-end customer support journey for global teams, ensuring seamless service delivery across North America, Europe, the Middle East, and India. • Manage teams that support both internal and external customers directly, covering transactional demand and contact centre demand. • Utilize Customer Relationship Management Systems (CRMS) and various inbound communication channels such as Email, Webforms, Phone calls, and internal Tickets to create service that are easy to use for our customers • Develop and implement strategies to enhance customer satisfaction and operational efficiency whilst owning process change and process governance for your areas • Constantly identify waste and COPQ (Cost of Poor Quality) in process that drive traffic and effort • Collaborate with cross-functional teams to ensure alignment of customer support initiatives with overall business objectives. • Monitor and analyze performance metrics to identify areas for improvement and implement corrective actions whilst maintaining communication roadmap to keep colleagues informed. • Lead and mentor a diverse team of customer support professionals, fostering a culture of excellence and continuous improvement. • Responsibility for managing cost budgets and incrementally reducing the cost-to-serve and cost-per-interaction over time

At Skillsoft, we believe skills fuel growth. Our mission is to empower every organization and every learner to turn constant change into continuous growth. As part of the team, your skills will help organizations understand what skills they have, what they need next, and how to apply them in ways that drive real performance and progress. Global Knowledge is seeking an experienced Senior Instructor to represent Global Knowledge whilst delivering high quality education in accordance with vendor-specification, and to the quality standards documented in Global Knowledge's quality procedures. As a Trainer/Instructor, you will have the opportunity to provide sales support where necessary, keep abreast of technology and industry changes and feedback delegate’s sales leads in a timely fashion. Responsibilities - ​Become qualified and authorized to deliver assigned training courses prior to first delivery, ensuring the appropriate vendor process is followed. - Deliver training courses as specified by the course vendor and in consultation with designated scheduling manager, as well as to the required quality standards as detailed in Global Knowledge’s quality procedures. - Adhere to vendor-specific requirements including but not limited to obtain / renew certificates and following required examination and invigilation guidelines. - Pursue agreed development plans and ensure that preparation time and team assessments are utilized to achieve these plans. - Attain the required standards in transfer of technical skills and delivery techniques. - Deliver courses at all Global Knowledge centers and customer sites when required. - Keep abreast of industry and vendor technology, exam and certification guidelines, distributing information to colleagues where applicable. - Provide sales support in the form of solutions design and customer visits. - Responsive to contact requests, information and customer enquiries. - Manage the classroom to optimize training experience. - Work closely with the designated scheduling manager to ensure that Trainer/Instructor utilization meets or exceeds the company requirements. - Represent the Global Knowledge values, demonstrating a can do and positive attitude at all times. - Establish, build and maintain positive relationships and communication channels with all operational team members. - When not on our platform delivering training, you will work with sales and product management, providing sales support and customer engagement, respond to all operational, sales and customer requests within allotted time-scale and attend, where necessary vendor Train the Trainers and be prepared to redeliver to all full time employee Trainer/Instructors as and when required. - Represent yourself and Global Knowledge at conference and CPD opportunities Skills & Qualifications Required - 5+ years of professional experience in training facilitation in corporate environments - Ability to travel to customer sites locally and internationally to deliver face to face facilitated sessions - Have a dedicated workspace at home to be able to deliver virtual classes for a proportion of your time - Possess a commitment to keep up-to-date with IT trends and developments - Excellent verbal and written communication skills, effective planning and organizational skills; project management skills; and the ability to work under pressure and to deadlines - Fluent in the English language Preferred Skills & Experience - Practical experience of technical capabilities linked to accreditations - Vendor certifications with significant experience in a similar role MORE ABOUT SKILLSOFT:Skillsoft (NYSE: SKIL) is a global leader in AI-native skills management for the human + AI era. By unifying learning, real-time skills intelligence, and workforce insights, Skillsoft helps enterprises build their Skillforce™ — humans and AI working together to drive measurable business outcomes. Through personalized, interactive learning across leadership, technology, and compliance, Skillsoft enables organizations to close critical skill gaps and accelerate transformation. Skillsoft is trusted by thousands of organizations worldwide, including 60% of the Fortune 1000, and supports a global community of more than 105 million learners. Learn more at skillsoft.com. Thank you for taking the time to learn more about us. If this opportunity intrigues you, we would love for you to apply! NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Skillsoft does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Skillsoft employee or hiring manager in any form without a signed Skillsoft Employment Agency Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means. Skillsoft is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.

At Skillsoft, we believe skills fuel growth. Our mission is to empower every organization and every learner to turn constant change into continuous growth. As part of the team, your skills will help organizations understand what skills they have, what they need next, and how to apply them in ways that drive real performance and progress. Global Knowledge is seeking an experienced Senior Instructor to represent Global Knowledge whilst delivering high quality education in accordance with vendor-specification, and to the quality standards documented in Global Knowledge's quality procedures. As a Trainer/Instructor, you will have the opportunity to provide sales support where necessary, keep abreast of technology and industry changes and feedback delegate’s sales leads in a timely fashion. Responsibilities - ​Become qualified and authorized to deliver assigned training courses prior to first delivery, ensuring the appropriate vendor process is followed. - Deliver training courses as specified by the course vendor and in consultation with designated scheduling manager, as well as to the required quality standards as detailed in Global Knowledge’s quality procedures. - Adhere to vendor-specific requirements including but not limited to obtain / renew certificates and following required examination and invigilation guidelines. - Pursue agreed development plans and ensure that preparation time and team assessments are utilized to achieve these plans. - Attain the required standards in transfer of technical skills and delivery techniques. - Deliver courses at all Global Knowledge centers and customer sites when required. - Keep abreast of industry and vendor technology, exam and certification guidelines, distributing information to colleagues where applicable. - Provide sales support in the form of solutions design and customer visits. - Responsive to contact requests, information and customer enquiries. - Manage the classroom to optimize training experience. - Work closely with the designated scheduling manager to ensure that Trainer/Instructor utilization meets or exceeds the company requirements. - Represent the Global Knowledge values, demonstrating a can do and positive attitude at all times. - Establish, build and maintain positive relationships and communication channels with all operational team members. - When not on our platform delivering training, you will work with sales and product management, providing sales support and customer engagement, respond to all operational, sales and customer requests within allotted time-scale and attend, where necessary vendor Train the Trainers and be prepared to redeliver to all full time employee Trainer/Instructors as and when required. - Represent yourself and Global Knowledge at conference and CPD opportunities Skills & Qualifications Required - 5+ years of professional experience in training facilitation in corporate environments - Ability to travel to customer sites locally and internationally to deliver face to face facilitated sessions - Have a dedicated workspace at home to be able to deliver virtual classes for a proportion of your time - Possess a commitment to keep up-to-date with IT trends and developments - Excellent verbal and written communication skills, effective planning and organizational skills; project management skills; and the ability to work under pressure and to deadlines - Fluent in the English language Preferred Skills & Experience - Practical experience of technical capabilities linked to accreditations - Vendor certifications with significant experience in a similar role MORE ABOUT SKILLSOFT:Skillsoft (NYSE: SKIL) is a global leader in AI-native skills management for the human + AI era. By unifying learning, real-time skills intelligence, and workforce insights, Skillsoft helps enterprises build their Skillforce™ — humans and AI working together to drive measurable business outcomes. Through personalized, interactive learning across leadership, technology, and compliance, Skillsoft enables organizations to close critical skill gaps and accelerate transformation. Skillsoft is trusted by thousands of organizations worldwide, including 60% of the Fortune 1000, and supports a global community of more than 105 million learners. Learn more at skillsoft.com. Thank you for taking the time to learn more about us. If this opportunity intrigues you, we would love for you to apply! NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Skillsoft does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Skillsoft employee or hiring manager in any form without a signed Skillsoft Employment Agency Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means. Skillsoft is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.

• Develop and implement global procurement strategies that align with company objectives. • Lead and manage the procurement team, providing guidance, training, and development opportunities. • Oversee procurement categories such as property, facilities, variable costs linked to training delivery, and third-party training providers. • Establish and maintain relationships with key suppliers, negotiate contracts, and ensure supplier performance meets company standards. • Identify cost-saving opportunities and implement measures to achieve financial targets. • Ensure all procurement activities comply with legal and regulatory requirements in the respective countries. • Continuously evaluate and improve procurement processes to enhance efficiency and effectiveness. • Provide regular reports on procurement performance, cost savings, and other key metrics to senior management. • Meet with key clients to review spend trends and opportunities

At Skillsoft, we believe skills fuel growth. Our mission is to empower every organization and every learner to turn constant change into continuous growth. As part of the team, your skills will help organizations understand what skills they have, what they need next, and how to apply them in ways that drive real performance and progress. Skillsoft is seeking an experienced Account Executive to be responsible for driving top-line revenue growth through the expansion of our current Account footprint. In this role, you will have the opportunity to network and showcase your ability to showcase your over-quota achievement while growing an ambitious pipeline of business You will navigate through complex sales while presenting to executive decision-makers in a solutions sales motion. Responsibilities & Opportunity Highlights - Responsible for partnering with Sales Leaders and positioning all Skillsoft solutions to corporate decision makers to meet and exceed revenue goals and representing a solution line(s) with key competitive differentiators. - Collaborate with sales leaders on strategic plans and objectives to drive desired business growth within current Strategic Accounts, collaborating with related sales, marketing, and support resources in the successful advancement of critical opportunities and market penetration. - Engage wider account teams on short/long-term strategy with a focus on maintaining and growing revenue within existing customers. - Owning the business relationship to drive the wider account team to deliver measurable and defined business objectives and goals with timelines related to revenue and growth of whitespace. - Ensure that the company's total resource is delivered and leveraged in a way that satisfies customer requirements and supports the objectives of the account strategy. - Skilled at demonstrating software and speaking the language of corporate buyers, able to collaborate and leverage subject matter expertise in a matrixed sales environment. - Ability to operate with a sense of urgency, be bold, creative, curious and competitive, and demonstrate a positive, winning attitude. - Negotiate effectively based on value and time to close, understand complex client requirements and be able to clearly articulate the company's offerings to develop solutions to meet those requirements. - Ability to network at C-level, building a network of different contacts to articulate value and identify challenges across complex, strategic organizations where Skillsoft has a solution Required Skills & Qualifications - 5+ years of professional direct sales experience, selling SaaS, PaaS, B2B, and/or enterprise software to VP, SVP, and C-Level Executives with outstanding quota attainment history. - Experience exceeding sales targets with a keen understanding of the steps involved in a sales cycle and ability to leverage each stage to advance the sale. - Ability to understand complex client requirements and to clearly articulate the company’s offerings to develop solutions to meet those requirements, as well as, negotiate effectively based on value and time to close. - Proficient in MS Office Suite & Salesforce.com. - Ability to prospect with a structured activity model to maximize revenue growth, as well as, collaborate and leverage subject matter expertise in a matrixed sales environment. - Skilled at demonstrating solutions and speaking the language of corporate buyers and respectfully challenge their thinking. - Ability to collaborate and leverage subject matter expertise in a matrixed sales environment. - Experience operating with a sense of urgency, have a competitive spirit, demonstrate a positive, winning attitude & adaptive, agile mindset. Preferred Skills & Experience - Experience selling into the learning, human capital, human capital technology space is preferred. Target base range for this job requisition is anticipated to be approximately $100,000 - $120,000 with average on target earnings including commissions of approximately $200,000 - $240,000 annually. We also offer Enterprise benefits including but not limited to: medical, dental, vision, and paid time off. The company may modify salaries, salary ranges and/or Pay Plans from time to time as it deems necessary. MORE ABOUT SKILLSOFT:Skillsoft (NYSE: SKIL) is a global leader in AI-native skills management for the human + AI era. By unifying learning, real-time skills intelligence, and workforce insights, Skillsoft helps enterprises build their Skillforce™ — humans and AI working together to drive measurable business outcomes. Through personalized, interactive learning across leadership, technology, and compliance, Skillsoft enables organizations to close critical skill gaps and accelerate transformation. Skillsoft is trusted by thousands of organizations worldwide, including 60% of the Fortune 1000, and supports a global community of more than 105 million learners. Learn more at skillsoft.com. Thank you for taking the time to learn more about us. If this opportunity intrigues you, we would love for you to apply! NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Skillsoft does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Skillsoft employee or hiring manager in any form without a signed Skillsoft Employment Agency Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means. Skillsoft is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.

• Own the North America region marketing plan, aligned to global and regional GTM priorities, sales targets and pipeline objectives. • Localize and execute global and regional campaigns for the North America market. • Manage end‑to‑end execution of regional marketing initiatives to drive demand, pipeline, and revenue impact. • Support and execute multi‑channel demand generation programs across North America. • Plan and execute North America regional marketing events. • Act as the primary regional marketing partner for North America sales teams.

• Establish and operationalize a consistent solution-selling standard focused on discovery, problem framing, stakeholder alignment, and value narratives. • Lead end-to-end enablement programs from design through rollout, reinforcement, and iteration. • Facilitate high-impact virtual sessions and development of courses including workshops, practice labs, and cohort-based learning. • Design manager-led coaching and reinforcement models; no ongoing one-to-one seller coaching is required. • Partner with Sales, BDR, Partners, Marketing, Product, and RevOps leaders to drive adoption. • Track enablement effectiveness using adoption, proficiency, and leading performance indicators. • Design certification and proficiency standards tied to observable behaviors, required skill gains, and business outcomes. • Deliver executive-ready updates and recommendations.

• Assist in gathering and cleaning financial data from various internal systems • Help prepare monthly, quarterly and ad-hoc financial reports for management • Conduct research on industry trends, competitors, and economic conditions to support strategic planning • Support the finance team with special projects, including process automation and financial modeling