For 85 years, we have pushed the boundaries of science with a clear purpose – to help our customers achieve theirs.
Field Service Engineer – Houston, TX
Location
Texas
Posted
30 days ago
Salary
$70.2K - $80K / year
Seniority
Senior
Job Description
Field Service Engineer – Houston, TX
PerkinElmer
• Provide highly visible customer support through the performance of on-site installation • Oversee any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems • Instruct customers in the operation and maintenance of the system • Serve as company liaison with customer on administrative and technical matters for assigned projects • Perform installations, maintenance, validations, and repairs while ensuring compliance with PerkinElmer’s service standards • Engage with customers to understand their analytical workflows • Tailor service offerings, including training, support, and upgrades • Enhance account profitability through efficient service execution • Maintain assigned assets, including tools and test equipment • Enhance product quality by proactively reporting improvement opportunities
Job Requirements
- BA Bachelor Degree in Applied Science, Biology, Chemistry, Electronics, Mathematics, Engineering, or related discipline including military experience plus 3 years direct experience with repair of laboratory equipment OR Associate Degree in Applied Science, Biology, Chemistry, Electronics, Mathematics, Engineering, or related discipline including military experience plus 5 years direct experience with repair of laboratory equipment OR High School Diploma plus 7+ years direct experience with repair of laboratory equipment
- Detailed knowledge of analytical equipment, laboratory environment, and/or instrument control software
- Vendor issued certification on relevant laboratory equipment
- Knowledge of laboratory safety practices as defined by the Company and/or the customer’s site safety code
Benefits
- Health insurance
- 401(k) matching
- Paid time off
- Flexible work arrangements
- Professional development opportunities
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