• Will have primary management responsibility directly or through subordinates for directing the sales of Abbott Deep Brain Stimulation Therapies products and/or services in a specified region or other major geographical area. • Exercises direct supervision over Company sales representatives, and acts in a liaison capacity with independent sales rep firms. • Recommends, interprets and implements corporate, division or organizationally specific policies and procedures to accomplish assignments and resolves a broad range of issues and problems; ensures employee compliance with such policies, practices and procedures. • Sets goals, ensures that they are met and is responsible for continuous process improvement. • Assures that quality of services meets internal and external customer requirements. • Exercises judgment in planning and organizing work; monitors performance and reports status. • Uses best business practices to ensure success in areas of responsibility. • May be responsible for processes across Regional or organizational lines. • Responsible for hiring and retaining a diverse, highly qualified staff and for providing career coaching, growth and personal development. • Responsible for the development of staff: critiques, instructs, mentors, evaluates and coaches. • Accountable for the performance of subordinates or the work output of managed subcontractors. • Maintains a safe working environment and a strong customer focus. • Prepares annual regional sales forecasts and participates in the determination of market potential and in the preparation of sales expense estimates for the region. • Plans and manages the DBS sales effort for assigned region. • Recommends and interprets policies and procedures to accomplish assignments and resolves a broad range of issues and problems. • Maintains contact with major accounts within assigned region, assisting sales representatives with maintaining relationships and negotiating and closing deals. • Monitors performance and reports status. • Participates in the development of marketing policy, recommending product and product line revisions as well as pricing changes. • Assists sales support/marketing staff members in activities such as sales promotion, training, and market research in planning and executing special projects.

• Develop and implement strategic sales plans and forecasts to achieve corporate objectives • Establish and manage strategic relationships with key industrial customers and partners to drive sales growth • Create selling opportunities by understanding pain points of customers, and how our products can help • Work with our Marketing and Innovation teams to develop opportunities for engagement with clients, ensuring budgets and targets are met • Oversee, develop, and execute sales of our full product line in territory • Dedicated time in the field working with & training distributor reps, end users & manufacturing customers as needed • Negotiate and implement sales and marketing programs with customers • Prepare regular sales reports showing volume, potential sales and areas of proposed growth • Utilize CRM system to keep accurate records of potential customers & track follow up on all potential new leads and manage pipeline • Continuous planning and forecasting of inventory movement • Account analysis and management of territory expenses • Regular reporting on sales activities and opportunities to VP of Sales • Support and encourage a positive team approach with fellow sales reps and internal support staff

• Works to retain existing customer base through active listening and empathy • Communicates urgency to rectify customer issues • Minimizes churn by offering product bundles • Encourages retention before contract expiration • Supports efforts to prevent non-pay disconnects

• Focus on learning and engaging with Benjamin Moore’s Field Sales team and clients for the first 10-12 weeks (about 3 months). • Learning all aspects of the paint and coatings industry by working alongside professionals in R&D, Marketing, Sales Operations, Manufacturing & Distribution, Color and Design, and interdependent retailer locations • Attending internal and external product and sales training. • Participating in market-wide selling events and professional networking events • Applying paints and coatings to various substrates and learning how to diagnose and troubleshoot product performance issues • Building relationships by offering excellent customer service and demonstrating customer-centricity. • Support Territory Representatives in meeting their sales goals by calling on lower-volume customers to sell in products and programs • Continue learning and growing in the values of Benjamin Moore, including assisting in architectural and industrial product training, sales blitzes, promotional campaigns, and other duties as assigned.