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Representative 3, Small & Medium Business – Direct Sales, Retention
Location
United States
Posted
31 days ago
Salary
$14 - $36 / hour
Seniority
Senior
Job Description
Representative 3, Small & Medium Business – Direct Sales, Retention
NBCUniversal
• Works to retain existing customer base through active listening and empathy • Communicates urgency to rectify customer issues • Minimizes churn by offering product bundles • Encourages retention before contract expiration • Supports efforts to prevent non-pay disconnects
Job Requirements
- High School Diploma / GED
- 5-7 Years relevant work experience
- Adaptability
- Communication skills
- Customer Relationships expertise
- Customer Service abilities
Benefits
- Best-in-class Benefits to eligible employees
- Health insurance
- Array of options for physical, financial, and emotional support
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